Josys Reviews & Product Details

Clear visibility of user-SaaS mapping & direct account management from the dashboard

I really appreciate how clearly Josys visualizes which SaaS applications are assigned to each user. Furthermore, for integrated apps, we can issue (provision) and revoke (deprovision) accounts directly from the Josys dashboard. This eliminates the need to log into each individual SaaS application, significantly streamlining our account management workflow.

Linking devices (IT assets) directly with user accounts

Being able to view and manage hardware assets (like PCs) alongside user account information on a single dashboard has significantly reduced the stress of updating our asset ledgers. Yes, Josys is definitely worth the price. It has eliminated a lot of manual administrative work and reduced security risks from forgotten accounts, which saves our team a substantial amount of time. Considering the efficiency gains and peace of mind, we feel we are getting great value for our investment. Yes, Josys is definitely worth the price. It has eliminated a lot of manual administrative work and reduced security risks from forgotten accounts, which saves our team a substantial amount of time. Considering the efficiency gains and peace of mind, we feel we are getting great value for our investment. Review collected by and hosted on G2.com.

Expanding the library of integrated SaaS applications

While integrations with major SaaS tools work seamlessly, it would be even better to see expanded API support for niche software and local Japanese applications. Review collected by and hosted on G2.com.

What I like about Josys is that it allows us to review our SaaS applications, user accounts, and license status in one place. Since this information would otherwise be spread across multiple services, Josys makes it easier to understand our overall management status.

It is particularly useful for checking accounts during employee onboarding, offboarding, and internal transfers, as well as for identifying unnecessary accounts and unused licenses. It does not automate every aspect of SaaS management, but it is a useful tool for maintaining visibility across our SaaS environment. Review collected by and hosted on G2.com.

One area for improvement is that the amount of information available and the level of automation vary depending on the SaaS application being integrated. For some services, we still need to check the original administration console or complete certain tasks manually, so not every aspect of SaaS management can be handled entirely within Josys.

There are also times when synchronized data is not reflected immediately, which means we may need to check the original SaaS application when we need the latest information. Josys would be more useful if it supported a wider range of services and offered more consistent integration capabilities. Review collected by and hosted on G2.com.

What I like best about Josys is its incredibly user-friendly UI, which makes daily operations a breeze. The comprehensive automation features have significantly reduced our manual workload. Additionally, IT inventory management and auditing have become so much easier, and detecting shadow IT is now simple and efficient. It's truly a game-changer for our IT team. Review collected by and hosted on G2.com.

While the overall platform is highly efficient, it often falls short on the finer details. Managing complex workflows or edge-case license assignments requires manual workarounds, as the tool lacks deeper customization options. We hope to see more flexibility for enterprise-level operations in future updates. Review collected by and hosted on G2.com.

Josys has become essential for our IT asset and SaaS account management. When we performed our first account inventory last year, the survey feature was a game-changer. It allowed us to streamline the communication with employees and finish the task much more efficiently than expected. Review collected by and hosted on G2.com.

In the PC asset registration page, the "Manufacturing Information" category is somewhat ambiguous. I found myself hesitating over what data to input there, so adding tooltips or clearer instructions would be very helpful. Review collected by and hosted on G2.com.

Josys gave us real visibility into our SaaS footprint. It syncs with our identity provider to map every authorized app, catches shadow IT our old tools never flagged, and even surfaces bots and AI agents touching our systems. That alone changed how I answer questions on risk exposure.

Onboarding and offboarding now run on autopilot, with access provisioned and revoked automatically by role and department, approvals routed by risk level, and app roles mapped cleanly into RBAC. Usage analytics helped us cut idle and orphaned licenses, and finance gets a clean spend breakdown by department instead of chasing invoices.

Security ties directly to identity. Compromised credentials surface instantly against real employee access, privilege creep gets caught early, and the platform can auto suspend access or enforce MFA the moment something looks off. Access reviews that once took weeks now run as structured surveys with a clean, exportable audit trail.

Device inventory sits in the same view as app access, covering everything from laptops to mobile across the fleet, with refresh alerts and clean recovery built into offboarding so nothing goes missing.

Integrations are where it really pulls ahead. Native connections into our identity provider, HR system, and MDM tools cover the backbone, and hundreds of single click integrations across collaboration, dev, CRM, and IAM tools keep usage data current without any manual syncing. For the handful of niche vendor apps our other tools never supported, the AI powered integration builder let us bring them into governance without waiting on a vendor roadmap, the kind of AI feature that actually pays for itself rather than being a checkbox.

Our CSM made sure we used the full platform, not a fraction of it. On top of everything, the interface itself feels modern and intuitive for a platform doing this much, the depth of features we get relative to the price point is hard to match, and performance has held up well with no downtime or lag even as our usage grew.

Josys is now our single governed system of record, replacing scattered spreadsheets and point tools.

A dedicated CSM guides each account from onboarding through adoption, so the full feature set gets implemented rather than left unused.

Beyond a standard SMP, Josys pays for itself by cutting idle licenses, reducing manual IT hours on access management, closing credential and privilege risk early, and giving finance and security one governed system instead of scattered tools. Review collected by and hosted on G2.com.

Honestly, the platform covers so much ground that the initial setup took some getting used to for my team, mapping our full app and identity landscape is not a five minute job. The native integration catalog is already extensive, but there are still a handful of smaller regional vendors we use where we relied on the custom integration builder instead of an out of the box connector. Neither has been a real blocker, more a reminder that a platform this deep takes a bit of ramp up to get full value from. Review collected by and hosted on G2.com.

One of the most valuable aspects of this experience was the ability to consolidate account information for each SaaS service within Josys, making it easier to track which services were already integrated and to what extent post-implementation operations (such as creation and deletion) could be managed through Josys.

It is also important that we can integrate with HR master data via API to import organizational information, thereby improving the accuracy of account management and inventory checks. Even in environments subject to organizational restructuring or personnel transfers, being able to structure operations based on this master data integration has made it easier to reduce the burden of manual maintenance and the risk of missed updates. Review collected by and hosted on G2.com.

The issue is that we cannot complete the inventory check entirely within the tool itself, meaning we sometimes have to rely on Google sheets and the like. In particular, Slack guest users are detected as unmanaged users, and this inventory check is proving time-consuming. Review collected by and hosted on G2.com.

What I like best about Josys is its intuitive UI, which makes it easy for users from various backgrounds to use without difficulty.

Compared to other tools, both the setup and day-to-day operations are simple, and even non-IT team members can use it comfortably, which I see as a major advantage.

In addition, the ability to centrally manage and visualize SaaS applications and devices makes it much easier to track accounts and licenses, helping prevent oversights and reduce operational workload.

Furthermore, the support system is excellent, and I truly appreciate how quickly and flexibly the team responds to feature improvement requests.

Overall, Josys is a highly effective tool for improving efficiency and visibility in IT asset management, and I would strongly recommend it to organizations facing similar challenges. Review collected by and hosted on G2.com.

There are a few areas where I feel there is room for improvement.

In particular, the flexibility of IT device status management could be enhanced. Currently, it is not possible to customize statuses such as “in use” or “in stock,” and there is no option to represent shared devices at the department level. As a result, devices need to be assigned to specific individuals to be marked as “in use,” which does not always reflect actual usage in practice.

Additionally, in terms of HR data integration, even when hire or termination dates are registered, user statuses are not automatically updated to active or inactive on those dates. This creates additional manual work in day-to-day operations.

Furthermore, when reviewing devices assigned to members, it is not possible to open individual device details in a new tab, which can reduce efficiency when checking multiple records. Improvements in alert settings would also be beneficial, as more granular control over notifications (such as disabling specific alerts) would enhance usability. Review collected by and hosted on G2.com.

The UI is very intuitive and easy to navigate. It requires no special learning and allows anyone to act as an administrator immediately.

It also allows for flexible tagging when managing, making it possible to manage various IT assets such as Ethernet adapters and smartphones, in addition to PCs, headsets, and keyboards. Review collected by and hosted on G2.com.

The number of applications that can be linked may be fewer than other competing products. However, since the company plans to focus on this area in the future, we believe that the gap with other competitors' products will be further filled in the future. Review collected by and hosted on G2.com.

What I appreciate most about JOSYS is how seamlessly it connects employee information with IT assets, enabling truly comprehensive asset management. The platform provides clear, centralized visibility into user permissions and access rights across different systems, which has been invaluable for security audits as well as our onboarding and offboarding processes. From the initial inventory setup to ongoing tracking and management, everything can be handled entirely within the platform, which has significantly streamlined our day-to-day IT operations. Review collected by and hosted on G2.com.

JOSYS is a solid platform, but it’s still evolving as a product. Some of the more advanced management and reporting capabilities are still in development, and a few integrations—especially those related to SSO configurations and connectivity with legacy systems—can have occasional limitations. That said, the vendor is very responsive to feedback and actively works to address user concerns. Given their development roadmap and the cadence of regular feature releases, I’m confident these gaps will keep narrowing as the platform continues to mature. Review collected by and hosted on G2.com.

The UI is intuitive, making it easy to link devices with member information, which simplifies account and device management. I also appreciate how it allows IT admins to monitor security risks like Shadow IT, which is a great advantage for effective account management Review collected by and hosted on G2.com.

I would like to suggest the following features:

1. Default Settings for User Account Creation

For example, if there is a fixed password, having it set as a default rather than entering it manually each time would help prevent input errors.

2. Person-Centric Offboarding Workflow

Instead of receiving separate email notifications for each account deletion, it would be much more user-friendly to have a single workflow that allows us to confirm the deletion of all accounts associated with a specific individual at once.

Currently, we receive an email for every single account, which leads to an overwhelming number of notifications. We would appreciate it if you could improve this process. Review collected by and hosted on G2.com.