Joan Reviews (268)

Reviews

Joan Reviews (268)

4.5
268 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and intuitive interface, which simplifies the booking process for desks and meeting rooms. Many appreciate how quickly they can check availability and make reservations, enhancing overall office productivity. However, some users note that the customer support could be improved, particularly regarding response times.

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Kartik J.
KJ
Kartik J.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Review of Joan Desk Booking and peace of my I get by knowing that I have a booked space"
5/5
What do you like best about Joan?

I like that I can book my desk, see the map, and choose the day I want to book for and I can also see who are coming to office on which days. So I can plan my office visit based on who I want to meet if I have some questions or meetings scheduled. Review collected by and hosted on G2.com.

What do you dislike about Joan?

When i try to remove my desk booked and book something else there is no easy way to do it. Review collected by and hosted on G2.com.

Jón Ragnar V.
JV
Jón Ragnar V.
Systems Engineer
Mid-Market (51-1000 emp.)
"Revolutionized Our Room Scheduling and Visitor Management"
5/5
What do you like best about Joan?

I like using Joan for room scheduling and visitor management. I find it incredibly useful for quickly checking room availability for spontaneous meetings and seeing when a room is next available. The visitor management feature is great for streamlining office visits by pre-registering guests. I appreciate the ease of installation and implementation, making it quick to onboard and set up devices for customers efficiently. The customer support is very friendly and knowledgeable, always ready to assist. I also find the Joan devices to be very cost-effective, maintaining optimal battery consumption even after more than seven years in use. For the initial setup, it was a breeze to create the user for the portal, set up the service account, and pair devices with rooms. Review collected by and hosted on G2.com.

What do you dislike about Joan?

Multi-tenant buildings don't work well with Visitor Management and some features like package drop-off are missing. Currently, there's just the option to connect one Microsoft tenant to the portal, and that's an issue for some of my customers. Review collected by and hosted on G2.com.

Kabir O.
KO
Kabir O.
IT Officer
Mid-Market (51-1000 emp.)
"Easy Setup and Great Battery for Room Booking"
4.5/5
What do you like best about Joan?

I use Joan for room booking, and it's easy to set up. The devices are easy to configure by just pairing via the portal and doing basic configuration via a cable connection to a laptop. The initial setup was quite easy. I also like the good battery life — a full charge lasts an appreciable length of time, which takes away the hassle of having to always charge them up. Review collected by and hosted on G2.com.

What do you dislike about Joan?

{"I want a screen touch button for basic configuration, eliminating the wire connection."} Review collected by and hosted on G2.com.

AK
Abdul K.
IT Manager
Mid-Market (51-1000 emp.)
"Intuitive UI, Seamless Office 365 Integration, and Excellent Onboarding"
4/5
What do you like best about Joan?

The UI/UX is easy to use and intuitive. It integrates smoothly with our existing Office 365 environment, which made adoption straightforward. Because it’s cloud-based, we don’t run into performance, maintenance, or upgrade issues. Pricing is very competitive, and the support and onboarding experience was excellent. Review collected by and hosted on G2.com.

What do you dislike about Joan?

Joan meets all of our requirements, so there’s really nothing to dislike. Review collected by and hosted on G2.com.

Leandros D.
LD
Leandros D.
Mid-Market (51-1000 emp.)
"Effortless Office Seat Reservation with Seamless Integration"
4.5/5
What do you like best about Joan?

I like that Joan is a very user-friendly software and application, making it easy to use. The onboarding process was quite easy, and the integration with Azure is very smooth for both IT administrators and end users. We use some Joan devices for booking in Teams rooms. The initial setup was straightforward with everything well-documented, simplifying the floor plan setup and booking of the office seats, as well as scheduling with tablets. Review collected by and hosted on G2.com.

What do you dislike about Joan?

I don't have anything specific to say about Joan at this time; everything is working fine. Maybe there could be an improvement on the mobile app, but it's not frequently used by the users. Maybe there could be an option for automatic login or check-in or something like that. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Mid-Market (51-1000 emp.)
"Quick, Straightforward UI with Great Visuals"
5/5
What do you like best about Joan?

Easy user interface and user experience is quick and straightforward. Visually represented well. Review collected by and hosted on G2.com.

What do you dislike about Joan?

Nothing major, but the navigation on the office map could be improved a bit. Right now you have to click the arrow buttons to move around the office layout; it would be nicer if you could also click and drag to navigate. Review collected by and hosted on G2.com.

RP
Russell P.
Information Technology And Services Consultant
Small-Business (50 or fewer emp.)
"Effortless Meeting Room Management with Long Battery Life"
4/5
What do you like best about Joan?

I like Joan for meeting room calendar display and booking. It allows me to see meeting room availability right on the door, and it helps a lot with blocking out rooms during unplanned meetings. I appreciate Joan's long battery life on displays, which lasts around 8 weeks or more, and the simple magnetic display mounts. The infrequent need for battery charging and the ability to easily detach and reattach displays are really convenient for me. Also, Joan integrates well with MS 365 calendar, and the setup process was simple enough. Review collected by and hosted on G2.com.

What do you dislike about Joan?

Room Display is slightly bulky but i expect that comes with the long battery life Review collected by and hosted on G2.com.

SB
Samuel B.
Mid-Market (51-1000 emp.)
"Streamlined Meeting Room Management with Joan"
5/5
What do you like best about Joan?

I like how Joan allows us to see if a room is free without disturbing a potentially ongoing meeting. Its reliable syncing with calendars, picking up new meetings as soon as they are added, has been really beneficial. The initial setup was very easy, thanks to the guides on their website and their supportive team always being on hand to help. Review collected by and hosted on G2.com.

What do you dislike about Joan?

The battery life when not on the POE mounts could be improved, as well as the size of the Joan Pro 6. The price of the POE mounts could be reduced. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Useful Floor Plan and Intuitive UI That Just Works"
4/5
What do you like best about Joan?

The Floor plan, really usefull. The UI is nice and it works well, no need for special guidance because it explains itself Review collected by and hosted on G2.com.

What do you dislike about Joan?

The webapp version is not as good as the mobile version, I also don't like the overview of where everyone is sitting, i would like to have the floor plan as main screen Review collected by and hosted on G2.com.

PS
Prescilla S.
Small-Business (50 or fewer emp.)
"Streamlined Meeting Reservations with Easy App Access"
4/5
What do you like best about Joan?

I like that with Joan, we can reserve through the app, which is really easy. I just open the app and make reservations with one click. It's especially convenient for those times when I forget to reserve because I can do it quickly. Also, the initial setup was smooth after meeting with the representative. Review collected by and hosted on G2.com.

What do you dislike about Joan?

I don't like that it's difficult to set up recurring meetings, like adding a weekly meeting to the system. Review collected by and hosted on G2.com.