# Jazva Reviews **Vendor:** Jazva **Category:** [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail) **Average Rating:** 2.7/5.0 **Total Reviews:** 9 ## About Jazva Jazva is a multi-channel eCommerce software that lets you manage all of your sales channels from a single interface. With our cutting-edge features, multi-channel sellers can reach more customers across most popular marketplaces and sales channels, by key workflows on a product life cycle. With Jazva, you will no longer need to worry about manual publishing or repricing. Simplify multi-channel eCommerce by syncing all your channels and warehouses through Jazva and scale your business. ## Jazva Reviews ### 1. Jazva The best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Jazva?** Awesome client/specialized help , rich item set , cloud based with negligible margin time , extremely quick exchange reaction time **What do you dislike about Jazva?** No iOS based application that can get to Jazva usefulness **What problems is Jazva solving and how is that benefiting you?** Jazva satisfy the following of stock related exchanges like request combination , stock administration and request shipment. It is not difficult to involve , an incentive for cash , great client assistance ### 2. Precise software for inventory service. **Rating:** 4.5/5.0 stars **Reviewed by:** Amelia g. | Senior Software Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Jazva?** It has a peculiar synchronization with ebay, wooCommeerse and amazon. This application allows us to save a lot of time and the delivery of orders is on time and there are few mishaps. Support communication is drastically easy and the solution to problems can be found at the touch of a click. In addition, how much with an exceptional design. **What do you dislike about Jazva?** Its use is tedious, support help is needed to master all its functions, at first glance they seem simple, but they are very complicated to understand. It took time for our team to get used to its design and language, but once they got the hang of it we ran it without a hitch. **Recommendations to others considering Jazva:** I recommend this tool because it is a great way to manage inventory. But from my point of view I would indicate that it would be adaptable to small businesses which is software is very accurate as far as inventory is concerned. On the other hand, it has many functions that are adaptable to the needs that your company requires to solve. For this and more I can say with certainty that after learning to use each feature of this Jazva application, it met our expectations and the entire team is satisfied with the results obtained after using Jazva. **What problems is Jazva solving and how is that benefiting you?** This application has allowed us to promote our products by increasing our sales through many limes, its system is unique and its use saves us a lot of time. Jazva manages to deliver what it promised, we are totally pleased with the results achieved and the efficiency with which we execute our deliveries. ### 3. Great all in one platform for retailers **Rating:** 3.5/5.0 stars **Reviewed by:** sophia c. | Market reserach analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Jazva?** The Real time inventory tracking has been super helpful for us, especially because we struggled with full visibility of our stock . **What do you dislike about Jazva?** Was kind of difficult to switch over all information from our spreadsheets etc. but once all integrated, everything worked great. **What problems is Jazva solving and how is that benefiting you?** We were havving trouble with efficiency in terms of shipping and understanding product stock. Jazva has definitely helped a ton with this. ### 4. Awesome e-commerce management suite **Rating:** 5.0/5.0 stars **Reviewed by:** Kumar S. | Senior Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Jazva?** Very good customer/technical support , rich product set , cloud based with minimal down time , very fast transaction response time **What do you dislike about Jazva?** No iOS based app that can access Jazva functionality **Recommendations to others considering Jazva:** Very simple to use and best customer support very much recommend to use **What problems is Jazva solving and how is that benefiting you?** Jazva fulfill the tracking of inventory related transactions like order consolidation , stock management and order shipment. It is easy to use , value for money , good customer support . ### 5. Hard to use but lots of features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2021 **What do you like best about Jazva?** It connects to all our sales channels and updates inventory. We didn’t have to re-list all our listings and they handle bundles pretty well. They build enhancements at no additional charge. Support custom EDI connections. Integrated shipping and direct label printing in the warehouse **What do you dislike about Jazva?** User interface is too complex. Has too many bells and whistles and documentation is outdated. Custom reports are hard to build. Although they help building them upon request. Warehouse mobile app is in beta forever **What problems is Jazva solving and how is that benefiting you?** It helps us avoid overselling. Centralized order processing. Love the order batching, it helps us group outgoing orders by carrier, type etc ### 6. Not recommended in current state **Rating:** 1.5/5.0 stars **Reviewed by:** Josh S. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2019 **What do you like best about Jazva?** The Good: Jazva has a few things going for it, that we really like. • Rate shops the cheapest shipping option between UPS, FedEx, and USPS • Integrates with Amazon Seller Fulfilled Prime (but errors out frequently, detailed below) • Allows multiple different SKUs to be grouped together under 1 master SKU • Kitting and inventory tracking work well • Location based order fulfillment for 2 or more warehouses works perfect. It correctly chooses the closest warehouse to the customer, and subtracts inventory correctly. • Handles orders between multiple channels (Amazon, eBay, Shopify, etc) • Warehouse system allows multiple companies and/or warehouses to be somewhat independent • System user restrictions are nice for limiting access for employees or contractors **What do you dislike about Jazva?** The Bad: These are things that are inconvenient, but we can live with them. • Reporting is next to impossible to navigate. If you want to download and excel spreadsheet of your monthly sales based on sales channel, or date, or any other metric, you’ll need a Jazva employee to build the report for you. It’s taken me hours of experimenting to understand the basics of their reporting system, and it truly is a nightmare. Even their own employees struggle with it. • QuickBooks integration is still very sparse, and does not work as expected. It took us months of back and forth with Jazva to fix a few problems. We’re still having issues with several QB related items, and Jazva has stopped responding to these requests. • Jazva’s servers are pretty slow. Searches, creating batches, requesting labels, etc. all take a second or two longer than you’d expect. This isn’t terrible, until you’re trying to fix major errors (detailed below), and those few seconds really start to add up. • Searching for orders and customers in Jazva is overly complicated and difficult. The search is restricted by different prefixes, so you have to type “o” or “in” or “u” before your search depending on what you’re searching for. It’s incredibly inflexible, and frustrating to use. • The user interface has improved a bit, but it’s still terrible. Menus are tedious to read, and it’s difficult to find how to change different options and settings. It takes months of consistent use to get a handle on where everything is, and I still find myself mis-clicking on menus all the time. • The customer database does not work for Amazon orders. The majority of our orders are from Amazon, and this makes things like honoring warranties and sending out replacement parts much more difficult than needed. • We process a lot of returns for Amazon, and the credit memo/RMA system in Jazva is not good. When you create a return it correctly refunds the amount and puts the item back in inventory, however it doesn’t record the return balance as paid. It also creates a new invoice number, so when these get imported into QuickBooks they don’t correctly account for the inventory or original invoice, and it leaves the credit memo in Accounts Receivable. The Ugly: These are the errors that will drive you crazy, and make you not want to use Jazva • When printing a batch of orders Jazva will skip printing orders at random. If you’re only printing a few labels at a time it’s easy to catch, but when you’re printing 250 orders in a batch you have to do a count for every single batch. It’s incredibly time consuming, and there’s no way to selectively re-print multiple orders. You have to do it one order at a time. This has most definitely gotten us bad feedback, and 1-star reviews on Amazon. • When requesting Seller Fulfilled Prime labels from Amazon, Jazva sometimes does not retrieve the tracking number from Amazon. This errors out the entire batch, and you can’t print any labels after that error. You either have to wait for a Jazva Developer to manually reset your batch (usually several hours), or you print them directly from Amazon Seller Central. This is incredibly time consuming and frustrating. • When requesting labels in a batch Jazva will often error when trying to get an Amazon Seller Fulfilled Prime label. You have to manually go into each order and click update, which fixes the error. This was only happening occasionally at first, but now is happening with upwards of 50% of Seller Fulfilled Prime labels. In a batch of 250 orders this takes a long time to fix. • Communications is getting steadily worse. At first the Jazva team was somewhat responsive, and would at least offer updates on occasion. Now my phone calls and emails frequently go unanswered and unreturned. I’ve asked for fixes on all of the errors and bugs listed above, but to date only a few related to QuickBooks have actually been fixed. **Recommendations to others considering Jazva:** Jazva could be a really fantastic multi-channel ecommerce software. Due to poor design choices, and unresponsive developers Jazva will continue to be mediocre. As of 5/29/19 none of the bugs and errors I have reported to Jazva have been fixed despite multiple requests. I will update this review if a new update fixes any of the errors. **What problems is Jazva solving and how is that benefiting you?** If it was working correctly it would streamline our business at an acceptable monthly cost ### 7. Inventory system that does not worked as advertised, customer service lacking and many problems **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Jazva?** Their Amazon price matching tool was easy to setup and worked great for some of our items, then it completely crashed our inventory and caused Jazva to stopped working.. When Jazva worked for a brief period of time, it actually integrated some of our major sales channels. There's significant potential in this software to be usable and adaptive to our work environment however it is a mess. **What do you dislike about Jazva?** We wasted several months trying to get this program to work. when Jazva stopped working as it did many times, all our sales immediately stopped. Causing us thousands of $ in lost sales. Just about every encounter of an issue we had reported to Jazva let to them informing us that they would have to get a developer to help, we were informed that this developer staff isn't even in the US so we would have to wait an entire day to get just about the smallest issues fixed. After wasting so much of our time we paid the setup and subscription fees and Jazva did not refund our payments. Very disappointing failure as we were very eager to have this inventory system as it was advertised to us by their sales team, which failed to deliver on every promise. **Recommendations to others considering Jazva:** I recommend to work with a more robust inventory system, there are many reviews out there of customers that experienced exactly what we went through and its not a coincidence. Jazva does not deliver on their promises that they will make you in your initial sales call. **What problems is Jazva solving and how is that benefiting you?** We contacted and began working with Jazva to integrate our sales channels and inventory. After several months and many headaches later we weren't able to use Jazva for anything. They never fully launched us or fixed the many issues we had with the software. ### 8. Do Not Work With This Company, I don't know how they can sell this software it does not even work **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2018 **What do you like best about Jazva?** Their pushy sales rep that lied to us throughout the entire signup process of what Jazva could do, who also led us to believe we were getting a good deal and that the development time would be far less than what it actually was. They promised us great features and even better results for our company and it was all a bunch of lies. **What do you dislike about Jazva?** Everything, don't even know where to start. They did not deliver on any of their promises, they could not connect to any of our marketplaces properly especially Amazon which would have been helpful to know prior to us paying them thousands of dollars. Support is nonexistent and everything we did with this company was a trial and error process that constantly had us reaching out to their support team, while they were learning how to use their own software and learning as they go. The support team only knows how to navigate the system, not fix problems basically Jazva uses their own customers as beta testers. **Recommendations to others considering Jazva:** Do not work with this company, it is clear this software is still in beta and needs significant work before it should be sold to customers. **What problems is Jazva solving and how is that benefiting you?** None, what was supposed to be an easy to use inventory system was something their own team doesn't know how to use. . The Jazva marketplaces connections don't work, they don't have any EDI connections built in, they don't even know how their own software works and we were always told us they have to check with their developer after they gave us wrong information on how to use the Jazva software. ### 9. Waste of our Time **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2018 **What do you like best about Jazva?** The dashboard was good and we liked the support team but they were overworked and couldn't help as much as we needed. **What do you dislike about Jazva?** Wow. Don't even know where to start. We were a little hesitant to choose Jazva at first because of the high setup cost. They promised us great features and even better results for our company. At first, they told us we were ahead of schedule to push live. This was only because our team was spending 9 hour days doing everything we could to get our products onto their platform. Once all our products were up everything crashed and burned. This is because they couldn't get our account to effectively connect to the apps, programs, and channels we needed most. We were so excited about the QuickBooks connection. When the time came for us to connect to QuickBooks, they told us that the connection was actually in BETA and that we couldn't use it. (ARE YOU KIDDING). This was not mentioned to us before we signed up and QuickBooks was the most important connection to us. If this were the only thing that went wrong we may have stuck with Jazva. The next issue was that we could not manually update our Amazon listings from Jazva because their developers had not mapped out the Beauty category. YOU THINK THEY WOULD HAVE TOLD US THIS BEFORE WE PAID SETUP COSTS!? So now we couldn't use the Amazon connection because all our products are Beauty products. I wish it would've ended there as well. Come to find out our Walmart connection didn't work either. At this point, we had enough. Literally, the only features we wanted were the ones that absolutely did not work. I don't know how they can sell this software if it does not even work. When we told them we were done and wanted a refund they stopped all communication with us. They literally went MIA for 3 days until we kept following up with them. When they FINALLY replied they told us our account had been terminated but no refund possible. PLEASE SAVE YOURSELF SOME TIME AND FIND ANOTHER SOFTWARE SOLUTION. **Recommendations to others considering Jazva:** If you need something that works, go elsewhere **What problems is Jazva solving and how is that benefiting you?** Online management of our channels, inventory, etc. Unfortunately, it didn't solve any of these for us. ## Jazva Discussions - [What is Jazva used for?](https://www.g2.com/discussions/what-is-jazva-used-for) - [View Jazva pricing details and edition comparison](https://www.g2.com/products/jazva/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A21%3A17+-0500&secure%5Bsession_id%5D=1426b892-7caf-43d3-b22c-d06ca93376d6&secure%5Btoken%5D=086444454e0cc8409185e59c75b8827acca9a541b1f66a80079e24c4dd1e2736&format=llm_user) ## Jazva Features **Operations** - Optimized Business Operations - Data Synchronization **Inventory** - Order Fulfillment - Catalog Management - Product Intelligence **Platform** - Regulation Compliance - Multichannel Publishing - Accounting Reports - Marketplace Integration **Processing** - Internationalization - Order Management - Scan and Ship ## Top Jazva Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,181 reviews) - [Feedonomics](https://www.g2.com/products/feedonomics/reviews) - 4.4/5.0 (367 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) - 4.6/5.0 (369 reviews)