Jaggaer Reviews & Product Details

I like the Ticket Module and believe that it has a lot of potential. We use it for so much more than supplier on-boarding tickets. It needs a little love though, to be able to be more user friendly. Review collected by and hosted on G2.com.

We've encountered a lot of UI/UX feedback from our users (e.g. lack of visual separation, too many clicks) for the Pure UI. There's also a lot of potential to add to and improve the WEngine actions available for the Tickets Module to allow for more ticket flexibility. Review collected by and hosted on G2.com.

I like the purchasing flow that I can have with Jaggaer. Certainly, having a single tool that contains all the information I need, including those about suppliers and bids, is very useful. Additionally, I like that at the conclusion of a project I am provided with a summary Excel sheet. Review collected by and hosted on G2.com.

The supplier onboarding process could be improved; an agent is needed to provide assistance and indicate which information is missing during this process. Review collected by and hosted on G2.com.

I like that Jaggaer facilitates interaction with suppliers and regulatory compliance. It is also very easy for suppliers to use, which is a great advantage. Additionally, I value the integration of Jaggaer with the ERP, as it helps to share award data efficiently. Review collected by and hosted on G2.com.

It is not very flexible according to the particular needs of the company, and the company's workflow must be adapted to the Jaggaer format. The use of economical templates for receiving offers is also not simple. Review collected by and hosted on G2.com.

I use eProcurement in Jaggaer because we can easily connect the punchouts and the users can shop easily. The users know what they need to do. Review collected by and hosted on G2.com.

The order confirmation process is not customizable and not simple enough for suppliers. The UI is not consistent. We had problems with our implementation partner because Jaggaer says he has to do things, but the implementation partner doesn't even know many functions. Review collected by and hosted on G2.com.

I use Jaggaer primarily for e-procurement and e-sourcing. I find the interaction with our ERP systems quite useful for procurement tasks. The use of catalogs is also beneficial in our processes. Review collected by and hosted on G2.com.

For the e-sourcing, we don't have the capability to complete a lot of sourcing events due to erroring out on some of the bits that come in from suppliers. We're working through that currently with Jaggaer. Review collected by and hosted on G2.com.

I like the full portfolio of different components within one platform that Jaggaer offers. It provides a single source of access for suppliers and varying information, as well as purchase orders and other related documents. This setup is really convenient and valuable, streamlining the process significantly. Review collected by and hosted on G2.com.

Varian doesn't use the latest UI, which limits what we can do with new technology. Review collected by and hosted on G2.com.

I really appreciate how logical and intuitive the Jaggaer platform is. It's great at automating processes and making sure the tasks reach the right teams, which drives the process in a logical way and eliminates the need for paper or offline resources. I also enjoy the promptness and helpfulness of Jaggaer's customer service. Review collected by and hosted on G2.com.

Not applicable at the moment Review collected by and hosted on G2.com.

I am very interested in the new AI application within Jaggaer, particularly for the supplier evaluation. The initial setup of Jaggaer was very good with strong support of Jaggaer team especially for vendor management and sourcing Review collected by and hosted on G2.com.

I find the adoption of the tool challenging in specific countries like the United States, especially concerning the supplier qualification questions considered confidential information. There could be improvements in connecting with other tools like Ecovadis and D&B Review collected by and hosted on G2.com.

One platform that connects the entire S2P process and lets users view all the data in one place. It helps people standardise processes and follow procurement best practices, while also integrating with external partners. Review collected by and hosted on G2.com.

We need to make sure the UI across the different platforms works the same way. That includes consistent button placement, naming, and functionality, so it doesn’t feel like you’re operating on different systems. Review collected by and hosted on G2.com.

The solution we have chosen (ASO module for our call for tenders) fits our needs with the control of our data directly implemented into the tool and the possibility to work on the scenarios to optimize our decision process (in a medium-term basis). The tool is coherent and easy to configure. Review collected by and hosted on G2.com.

The integration we want to implement with the Jaggaer tool (using API) and our other digital tools is difficult for the technical teams to manage. Review collected by and hosted on G2.com.