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Isentia Mediaportal Reviews & Product Details

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Pricing

Pricing provided by Isentia Mediaportal.

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User Insights

Average based on 10 real user reviews.

Isentia Mediaportal Reviews FAQs

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Last updated: Nov 04, 2026

What is Isentia Mediaportal, and what problem is it built to solve?

Isentia is a media monitoring, insights, and intelligence provider in the Asia-Pacific region. It tracks and analyzes news, social media, and other content to help organizations manage their reputations, understand media impact, and make informed decisions.

What languages does Isentia Mediaportal support?

Isentia Mediaportal supports 3 languages: Chinese (Simplified), English, and Korean.

What company sizes is Isentia Mediaportal designed for?

Isentia Mediaportal is designed for teams of all sizes.

What support options are available, and is live/human support included?

Support is available through chat and a 24/7 live representative.

What training resources are available to help teams get started?

Training resources include in-person and live online sessions, documentation, and webinars.
  • In Person
  • Live Online
  • Documentation
  • Webinars

Isentia Mediaportal Reviews (10)

Reviews

Isentia Mediaportal Reviews (10)

3.9
10 reviews

What do users say?

Generated using AI from real user reviews
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Sophie-Lee T.
ST
Sophie-Lee T.
Chief Operating Officer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Isentia Mediaportal is a software that is used for media management."
5/5
What do you like best about Isentia Mediaportal?

Isentia Mediaportal is a media software that offers a variety of features like alerts, analytics reports, and many more. It is used for quantitative analysis and is a centralized system. Before using it, our publication on social media was limited, but after we implemented it, it reached a large range of audiences and helped our business grow. With the help of notifications and alerts, the user remains notified and you cannot miss even a single update. It is available in multiple languages so anyone from any part of the world can use it. The reports can be customized along with useful dashboards. With the help of communication modules, our contact with the team increased. It can be used on all types of devices. I faced some issues with Isentia Mediaportal, but with the help of their friendly support, they were solved, which is also available 24 hours. Review collected by and hosted on G2.com.

What do you dislike about Isentia Mediaportal?

Isentia Mediaportal is pricey for its working. You can see other software that works the same but at a cheaper cost. When I started using Isentia Mediaportal, it was very complex and confusing, but with time I got used to it. It can be easy to understand but takes time. It is not available at many locations, only in a specific region. Review collected by and hosted on G2.com.

Saskia C.
SC
Saskia C.
Periodista
Mid-Market (51-1000 emp.)
" Receive a sophisticated analysis of your content in digital media"
4.5/5
What do you like best about Isentia Mediaportal?

It is a platform with advanced tools that allow you to analyze even the smallest element of your content in digital media, this will allow you to be more accurate when making publications on social networks. Generate reports on the study of these elements, additional you can include the study of trends in similar topics and know if you are going at a good pace. You can receive notifications and alerts at any time about what is happening at the moment and thus not stay behind in your publications Review collected by and hosted on G2.com.

What do you dislike about Isentia Mediaportal?

The use of the platform is a bit complicated, however you will always have the support and advice from the company Review collected by and hosted on G2.com.

JN
Joseph N.
Associate Researcher
Small-Business (50 or fewer emp.)
"Easy use for Mediaportal"
4/5
What do you like best about Isentia Mediaportal?

Fairly easy to understand at first but will require some time at work. I overall enjoyed the performance of isentia media portal and it was very beneficial for me to understand although I am learning more each day. Review collected by and hosted on G2.com.

What do you dislike about Isentia Mediaportal?

At first, it may have been confusing to use first but after some time it becomes easier to navigate and understand the process of it. Not that difficult, but I can see how it could be for some individuals. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Isentia Mediaportal"
4/5
What do you like best about Isentia Mediaportal?

This is a great platform of sharing news and help me understand Review collected by and hosted on G2.com.

What do you dislike about Isentia Mediaportal?

It has always been quick but more stories that I want to hear. Review collected by and hosted on G2.com.

Nivida S.
NS
Nivida S.
TSU II
Small-Business (50 or fewer emp.)
Originally submitted 1/10/2018
"Isential Media Portal is the solution to your Media Problems"
5/5
What do you like best about Isentia Mediaportal?

The most attractive feature of Mediaportal is that it offers access 24 hours a day, every day, on all devices, which is why we say it is the solution for communication and handling problems of digital media for any company, No matter how busy your employees are or how inflexible the schedules are, Imedia PortalMedia has everything centralized and controlled. Review collected by and hosted on G2.com.

What do you dislike about Isentia Mediaportal?

The main disadvantage of Isentia MediaPortal is that it is not physically present in other areas outside of Pacific Asia. Of the rest, I think it is an excellent tool for the control of digital media information Review collected by and hosted on G2.com.

Verified User in Broadcast Media
UB
Verified User in Broadcast Media
Enterprise (> 1000 emp.)
"Essential Media Analyzer"
4/5
What do you like best about Isentia Mediaportal?

Isentia is an efficient and effective media software program. It is easier to manage our media and compile reports based on their analytical tools. Review collected by and hosted on G2.com.

What do you dislike about Isentia Mediaportal?

This program can be difficult to navigate if you are a novice at using media management software. It takes some time getting accustomed to using this software. Review collected by and hosted on G2.com.

Melanie C.
MC
Melanie C.
Founding Partner
International Trade and Development
Enterprise (> 1000 emp.)
"If you like data driven programs that are user friendly for media analysis isentia is it"
4/5
What do you like best about Isentia Mediaportal?

For data nerds like my former team the sources they cull info from is tremendous. From print to social media to broadcasts and blog/forum chatter. isentia was a great way to globally source media intel. We also loved the lists we could generate to contact media especially when on the fly. I've used many monitoring software over the last 15 years but isentia is in the top 5 for user-friendly/gets me what we need software. I would look into using isentia again when my new firm reassesses their needs for media monitoring. Review collected by and hosted on G2.com.

What do you dislike about Isentia Mediaportal?

My team didn't have much or anything to complain about. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Media Issues? Solved."
3.5/5
What do you like best about Isentia Mediaportal?

Isentia is great because it’s a user-friendly system that is easily accessible for everyone at anytime. Review collected by and hosted on G2.com.

What do you dislike about Isentia Mediaportal?

Don’t really have any complaints. It’s a simple & efficient system. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Enterprise (> 1000 emp.)
"Too pricey"
2.5/5
What do you like best about Isentia Mediaportal?

I like the round up emails I received every morning and new alert notification for the rest of the day. Social media pick ups/mentions are separated from the rest of the news clippings. I like the efficiency of news clippings, gives you a throwback of news pick ups back in the days where you have to cut and paste. Review collected by and hosted on G2.com.

What do you dislike about Isentia Mediaportal?

I don't like that the platform is too pricey and more often, mentions and tagging are not accurate. Sometimes, I will receive an alert notification on news pick up but there's not actually a mention of our company. Review collected by and hosted on G2.com.

Mark H.
MH
Mark H.
QLD Branch Manager
Public Relations and Communications
Small-Business (50 or fewer emp.)
"iSentia - the portal"
4/5
What do you like best about Isentia Mediaportal?

I like that it can generate reports, and that I can export as both Excel & PDF + the audience figures, which are quite important to us. Review collected by and hosted on G2.com.

What do you dislike about Isentia Mediaportal?

It is quite a confusing product to use, until you get used to it. It misses out on a lot of media coverage as well, particularly with TV News, and FM radio Review collected by and hosted on G2.com.

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