---
title: Sense Reviews
meta_title: 'Sense Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Sense works for a business like yours.
date_modified: '2024-10-26'
parent_category:
  name: Development
  url: https://www.g2.com/categories/development
---


# Sense Reviews
**Vendor:** IPCOM  
**Category:** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)
## About Sense
Sense is a CPaaS (Communication Platform as a Service) platform, comes with innovative and cutting-edge processes, its easy and practical handling of the platform and API’s, give added values ​​that are not easily found in the market. Based 100% on the cloud, manage your voice processes, SMS and recording. Sense is omnichannel, makes synapses between voice functionalities SIP Trunk, DID'S, SMS, recording, playback of calls and reports. It is 100% cloud based and allows immediate telephony connections, SMS, recording and digital channels, Sense offers APIs that integrate all the client needs, so that your company controls its services and payments.






- [View Sense pricing details and edition comparison](https://www.g2.com/products/ipcom-sense/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-12+13%3A41%3A52+-0500&secure%5Bsession_id%5D=517a3eb4-92ad-41f8-aab2-8d169a5a8e3c&secure%5Btoken%5D=6b984d21c03b09a7d9458676d777406e2a7e843156cf1647a5049ae0951a3738&format=llm_user)

## Sense Features
**Additional Functionality**
- Automated Responses
- Chat/Messaging
- Generative AI
- Call Recording
- Activity Dashboard
- Sentiment Analysis
- Communication Management
- Real-Time Reporting
- SMS Messaging
- Interaction Tracking
- Audio/Video Conferencing
- Call Monitoring
- Customizable Branding
- Call Routing
- Contact Management
- Voice Mail
- Multi-Language
- Two-Way Audio & Video
- Real-Time Updates
- Chat Transcript
- Reporting/Analytics
- Live Chat
- Caller ID
- IVR
- Real-Time Monitoring
- SMS Marketing
- File Sharing
- Fax Management
- API
- AI Copilot
- Chatbot
- Mobile Access

**Functionality**
- Ease Of Integration
- Unified Communications
- Alerts/Notifications
- Computer Telephony Integration
- Multi-Channel Communication

**Support**
- Documentation
- Professional Support

## Top Sense Alternatives
  - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,205 reviews)
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  - [Ozonetel](https://www.g2.com/products/ozonetel/reviews) - 4.6/5.0 (621 reviews)