# IONOS 1&1 Domains and hosting Reviews **Vendor:** IONOS by 1&1 **Category:** [Managed Hosting Platforms](https://www.g2.com/categories/managed-hosting) **Average Rating:** 3.5/5.0 **Total Reviews:** 151 ## About IONOS 1&1 Domains and hosting IONOS 1&1 offers a comprehensive suite of domain registration and web hosting services tailored to meet the needs of individuals, small businesses, and enterprises. With over 30 years of experience, IONOS provides reliable and innovative solutions, including domain registration, web hosting, email services, and cloud infrastructure, all hosted in their own regional data centers in the US and Europe. Their offerings are designed to help users establish and maintain a robust online presence with ease and efficiency. Key Features and Functionality: - Domain Registration: Secure your unique online address with a wide selection of domain extensions, ensuring your brand stands out. - Web Hosting: Choose from various hosting plans that include features like redundant storage, multiple databases, and unmetered bandwidth to accommodate websites of all sizes. - Email Services: Create professional email addresses matching your domain, enhancing your brand's credibility and communication. - Security Measures: Benefit from Wildcard SSL certificates included in hosting plans, ensuring encrypted and secure data transfers for your website visitors. - User-Friendly Management: Utilize intuitive control panels and management tools to easily oversee your domains, hosting, and email services. Primary Value and Solutions Provided: IONOS 1&1 simplifies the process of establishing and managing an online presence by offering integrated services that cater to various digital needs. By combining domain registration, hosting, and email services under one provider, users experience streamlined operations, enhanced security, and dedicated customer support. This holistic approach allows businesses and individuals to focus on growth and engagement without the complexities of managing multiple service providers. ## IONOS 1&1 Domains and hosting Pros & Cons **What users like:** - Users value the **affordable pricing** of IONOS, making it ideal for new businesses on a budget. (4 reviews) - Users appreciate the **competitive pricing** of IONOS, making it ideal for small businesses on a budget. (4 reviews) - Users commend the **affordable pricing** of IONOS, making it ideal for startups and budget-conscious small businesses. (3 reviews) - Users highlight the **cost effectiveness** of IONOS, making it a great choice for budget-conscious small business owners. (3 reviews) - Users enjoy the **clean and simple dashboard** of IONOS, allowing easy navigation and setup for all services. (3 reviews) - Domain Management (2 reviews) - Users highlight the **ease of use** of IONOS 1&1, making it an accessible option for hosting needs. (2 reviews) - Easy Setup (2 reviews) - Hosting Services (2 reviews) - Intuitive (2 reviews) **What users dislike:** - Users report severe **incompetence and untrustworthiness** from IONOS, highlighting ineffective support and frustrating cancellation processes. (3 reviews) - Users find the **complex usability** of IONOS difficult, experiencing frustration from outdated interfaces and unhelpful support. (2 reviews) - Users report **poor communication** from IONOS, experiencing frustratingly unhelpful customer service and unresolved issues. (2 reviews) - Users experience **poor customer support** from IONOS, facing unhelpful agents and unresolved issues over extended periods. (2 reviews) - Users report a **poor user experience** with IONOS due to outdated controls and unhelpful customer service. (2 reviews) - Users report **poor account management** , struggling with outdated interfaces and difficulties in account cancellation processes. (1 reviews) - Billing Issues (1 reviews) - Confusing (1 reviews) - Users report frequent **connection issues** and unreliable support, severely impacting their business operations and services. (1 reviews) - Control Panel Issues (1 reviews) ## IONOS 1&1 Domains and hosting Reviews ### 1. Predatory company. Avoid. **Rating:** 0.0/5.0 stars **Reviewed by:** Spencer H. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2026 **What do you like best about IONOS 1&1 Domains and hosting?** Service was reasonable and mostly forgettable, which is a good thing, until needing to interact with customer service at which point the company's true nature was shown. **What do you dislike about IONOS 1&1 Domains and hosting?** IONOS is a predatory company. IONOS have made their cancellation process extremely difficult and convoluted, and they use that to "un-cancel" and auto-renew your contracts without warning or notification. Would not recommend this company to an enemy. AVOID. **What problems is IONOS 1&1 Domains and hosting solving and how is that benefiting you?** Over my years as a customer, I have had at least 13 contracts with IONOS. But as of right now they are not solving any problems for me, and are in fact only creating problems. I have asked them to cancel any and all outstanding contracts I have with them. I will no longer do business with a company with the ethics that they have. ### 2. Easy-to-use dashboard makes life simple **Rating:** 4.5/5.0 stars **Reviewed by:** Robert C. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about IONOS 1&1 Domains and hosting?** What I like best about IONOS is the clean and simple dashboard. Even if you are not highly technical, you can navigate easily, set up your domain, email, or hosting without stress. Everything is clearly labeled, which saves me a lot of time compared to other providers. **What do you dislike about IONOS 1&1 Domains and hosting?** The control panel can feel outdated compared to modern competitors, and sometimes it takes too many clicks to find basic settings. **What problems is IONOS 1&1 Domains and hosting solving and how is that benefiting you?** It solves the challenge of starting a professional online presence by bundling domains, hosting, and email together. This package deal allowed me to set up everything in one go, saving me effort. ### 3. Affordable pricing for small businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Diane E. | Director of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about IONOS 1&1 Domains and hosting?** IONOS offers really competitive prices, especially when you are just starting out. I was able to get my first domain and hosting package at a very low cost, which was important for me as a small business owner working with a limited budget. **What do you dislike about IONOS 1&1 Domains and hosting?** Some of the introductory prices are low, but the renewal fees jump significantly, which is frustrating if you are on a tight budget. **What problems is IONOS 1&1 Domains and hosting solving and how is that benefiting you?** IONOS provides a personal consultant, solving the problem of impersonal customer service. Having one person who knows my account makes things easier. ### 4. Worst customer service experience ever **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about IONOS 1&1 Domains and hosting?** IONOS was once the best place to go for web hosting and services. They had the best customer support, the best products, the best pricing. This is supposed to be about what I like best about IONOS. The answer: Nothing. Nothing at all. **What do you dislike about IONOS 1&1 Domains and hosting?** IONOS customer service is beyond useless. Our company purchased Microsoft 365 through IONOS. We immediately began having issues. It has not worked correctly once in the entire time we've had it. Contacting IONOS support, they said we have to contact Microsoft. They gave us the number. Calling that number pushes us to a website, which in turn tells us we have to use IONOS support since we purchased it through IONOS. And it gives us the IONOS support number. For 3 weeks, I've been calling about 2FA errors. Today, I spent five hours on the phone. Three times, IONOS insisted I contact Microsoft. I was even told what I had just experienced had not happened. I asked for the call to be escalated to a supervisor. One agent flat out refused. Two others insisted supervisors were not available. Our 2FA still is not working, and here is the best part: They kept insisting I had to log into the global administrator account to fix the problem. I told them, repeatedly, over...and over...and over...again I *was* logged into the global administrator account. When, at last, the agent accepted I was logged into the GAA, she then said "Now disabled 2FA." Um...where? How? What do I click on. "You just click on it to disable it." They are beyond useless. **What problems is IONOS 1&1 Domains and hosting solving and how is that benefiting you?** They are solvoing no problems. ### 5. Be Careful **Rating:** 0.0/5.0 stars **Reviewed by:** Katie K. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about IONOS 1&1 Domains and hosting?** You can host cheaply, but GoDaddy is a way easier platform to use. Chose for cost above all else, if you do this be careful. **What do you dislike about IONOS 1&1 Domains and hosting?** Cancelling your account is filled with black-hat marketing techniques to keep your account active. You need to get *approval* for cancellation. **What problems is IONOS 1&1 Domains and hosting solving and how is that benefiting you?** If you need a very cheap domain fast. ### 6. Unreliable Server Provider **Rating:** 0.0/5.0 stars **Reviewed by:** Saeed K. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about IONOS 1&1 Domains and hosting?** Nothing positive that I can think of right now. **What do you dislike about IONOS 1&1 Domains and hosting?** We are a VPS client and have several VPS servers with them. One of our servers have gone down since more than 48 hours now. We reported it hours after we saw that we can not connect to the server in any way. They said it's a networking issue on their end. 48+ hours since then, they have not yet fixed it. Three of our main websites (one SAAS platform) is down due to this. Already called more than 10 times. They can't or do not want to fix it. Either way makes IONOS unreliable to do business. **What problems is IONOS 1&1 Domains and hosting solving and how is that benefiting you?** It's mainly a Hosting Service Provider but proved to be extremely unreliable. We do not recommend anyone using IONOS. ### 7. Domain Name and Hosting Bought BUT NOT Delivered **Rating:** 0.0/5.0 stars **Reviewed by:** Lionel E. | Peak Performance Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2025 **What do you like best about IONOS 1&1 Domains and hosting?** They claim to provide the cheapest hosting **What do you dislike about IONOS 1&1 Domains and hosting?** They have bad customer service and don't care about customer complaints **What problems is IONOS 1&1 Domains and hosting solving and how is that benefiting you?** My only interest was it's cheap joomla hosting plan for the first year ### 8. Domain Reg And Hosting Weren't This Much Easy Before. **Rating:** 4.5/5.0 stars **Reviewed by:** Eric P. | Website Designer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about IONOS 1&1 Domains and hosting?** IONOS 1&1 Domains and Hosting has been the best choice since we started using it. They offer incredible bundles for startups, excellent pricing, and free 1st-year domain registration. **What do you dislike about IONOS 1&1 Domains and hosting?** I do not understand why they do not upgrade their user interface, as it looks like ancient tech. Rest assured, and they have also consistently provided complete support for web development tools. **What problems is IONOS 1&1 Domains and hosting solving and how is that benefiting you?** Their pricing is very compelling as I tried to compare with other providers. Then it also gives me complete tools to support website projects and provide excellent server specifications. ### 9. They block your domains without any warning and don't want to solve the problem **Rating:** 0.0/5.0 stars **Reviewed by:** Stanislav M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about IONOS 1&1 Domains and hosting?** I used their service as a registrar since 1&1. It was good at the beginning **What do you dislike about IONOS 1&1 Domains and hosting?** On January 25, 2022 I received a notice that my account is suspended "Due to international sanctions against Russia and the Russian-occupied territories in Ukraine" I am Ukrainian. Our country is fighting for our freedom against a brutal russian invasion. And instead of the support - they blocked my domain and my business, which help my family to survive. The only option they suggested is to ask for the authorization code to transfer domain. I did that on January 26 but I still don't have anything. Their support is useless, they send me from one to another and every time asking me to provide the same information like domain name, which I obviously provided at least three times. Taking into account a several days response for every email we have over two weeks of delay. My business stopped. I can't operate my business and feed my family. I also lose business because of SEO penalties etc... **What problems is IONOS 1&1 Domains and hosting solving and how is that benefiting you?** IONOS is a registrar. I registered my domain name with them. ### 10. Best Domain Nme & Hosting Company! **Rating:** 5.0/5.0 stars **Reviewed by:** Haqinai James K. | Marketing & Web Design- Video editing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about IONOS 1&1 Domains and hosting?** Thier wesite explaines everything very well. **What do you dislike about IONOS 1&1 Domains and hosting?** Thers is nothing wrong that I can see. Site works great! **What problems is IONOS 1&1 Domains and hosting solving and how is that benefiting you?** none ## IONOS 1&1 Domains and hosting Discussions - [What is IONOS 1&1 Domains and hosting used for?](https://www.g2.com/discussions/what-is-ionos-1-1-domains-and-hosting-used-for) - 1 comment - [Does IONOS have hosting?](https://www.g2.com/discussions/does-ionos-have-hosting) - 1 comment - [What does ionos mean?](https://www.g2.com/discussions/ionos-1-1-domains-and-hosting-what-does-ionos-mean) - 2 comments - [View IONOS 1&1 Domains and hosting pricing details and edition comparison](https://www.g2.com/products/ionos-1-1-domains-and-hosting/reviews/ionos-1-1-domains-and-hosting-review-341090?section=pricing&secure%5Bexpires_at%5D=2026-05-30+00%3A29%3A15+-0500&secure%5Bsession_id%5D=59fdfe65-6dc2-4276-8918-222c52912f7e&secure%5Btoken%5D=5a495f65142498e130029568d7b503cd490d8769047e408c8fac29e3e904422e&format=llm_user) ## IONOS 1&1 Domains and hosting Integrations - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## IONOS 1&1 Domains and hosting Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Administration** - Notifications - Warranty - Server License - Free Reissues **Listing Management** - Network Directory - Data Aggregators - Duplicate Monitoring - Optimization **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Support** - Technical Support - Multiple Website Hosting - Bandwidth Support - Knowledge Base Support **Set Up** - Customization - Ease of Installation - Speed **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Security - Domain Registrar** - Advanced DNS management - WHOIS privacy protection - Two-factor authentication (2FA) **Agentic AI - Virtual Private Servers (VPS)** - Autonomous Task Execution - Adaptive Learning - Decision Making **Hosting Management** - Storage Limits - Bandwidth Allowance - Email Hosting - Control Panel Integration - CMS Support - Web Framework Support - E-Commerce Integration - File Management - Database Support - Security Tools **Functionality** - Multi-Domain Support - Browser Support - Site Seal - AI Features **Performance** - Real-Time Updates - Analytics **Free Resources** - Free Website Builder - Free Domain Name - Free Migration **Security** - Secure Socket Layer (SSL) Certificate Provision - Data Backup and Restoration - DDoS Protection - Malware Protection **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Generative AI** - AI Text Generation - AI Text Summarization **Convenience and automation - Domain Registrar** - Bulk domain management - Domain parking - Auto-renewal **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support **Security** - Domain Validated SSL - Issuance Speed - Encryption Strength - Extended Validation SSL - Organization Validated SSL **Support** - Domain and Sub-Domain Support - Technical Support - Hardware Support **Free Resources** - Email - Domain - SSL Certificates **Support and service - Domain Registrar** - Knowledge base and tutorials - Domain transfer assistance - 24/7 customer support **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Advanced management and features - Domain Registrar** - Email forwarding and hosting - Website builder integration - Domain auction and backordering **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top IONOS 1&1 Domains and hosting Alternatives - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (787 reviews) - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (287 reviews) - [Cloudways](https://www.g2.com/products/cloudways/reviews) - 4.7/5.0 (1,105 reviews)