InTouch CRM Reviews & Product Details

Great software and easy-to-use system. Useful in follow-through and organization and managing a team. Review collected by and hosted on G2.com.

There is nothing I can think of. I like using it. Review collected by and hosted on G2.com.

I like how it is GDPR compliant because it is also compliant with the CCPA of the United States Privacy Law. I also like how it offers a flexible CRM system to help me track the organization according to its size. I don't have to automate a large amount and length of my data manually. Review collected by and hosted on G2.com.

I don't like how little the limited use of Basic and Intermediate plans are set up. Only the advanced and Bespoke level plans have unlimited contacts entries allowed. Review collected by and hosted on G2.com.

Cost effective solution for smal and medium size organisations and good for sales survey, tracking, messaging Review collected by and hosted on G2.com.

Nothing much they need to upgrade some templates only which sometime feel technical chalanges to some people but overall its very good tool Review collected by and hosted on G2.com.

Intouch CRM is one of the best tools I have ever used. It is basically an automated tool that provides you with automated services regarding CRM related to your small and large business. Moreover, the name of the tool is the assurance that you will be in touch with your customer audience. My business wasn't responding very well before using this tool, but now I am happy because I am achieving my business targets by using this easiest tool. It is not wrong to say that it's not a tool; it's a helper that helps you strengthen your relationship with consumers. It has a very nice and easy interface along with many customization options. Review collected by and hosted on G2.com.

Sometimes the tool gets stuck until you restart your device, but I don't know why this happens. It can be frustrating, but it happens very rarely, so it is bearable. Review collected by and hosted on G2.com.

This CRM keeps me literally "In touch" with my clients every month, holidays, birthdays, anniversaries, etc with just a quick click. I love how easy it is to set up groups so I can tag certain clients so they receive the appropriate email. Review collected by and hosted on G2.com.

I have a hard time with the program when I use my MAC, which I use 98% of the time. It does freeze up a bit when I use the MAC and I have to shut down and start over. It is a little frustrating. Review collected by and hosted on G2.com.

I love that I can set up groups and campaigns attached to each group. I can market for up to a year in less than 10 minutes. I also love the reminders that alerted to daily. I like how I can add members to the same family and add birthdays and anniversaries. Review collected by and hosted on G2.com.

I sometimes have issues when I use my MAC it freezes up. When I use my desk top I do not have this issue. Review collected by and hosted on G2.com.

Email campaigns that you can setup to stay in touch with your sphere of influence are awesome. I also am pleased with the ability to post listings (mine or other agents in my office) directly to social media before hosting open houses. Keeping Blogs active on my website is also great.

Ability to set up Mail campaigns and customize them, eddm option, connection Market Leader are all great features. Review collected by and hosted on G2.com.

Lack of link between MLS contacts and in-Touch database contacts. would be nice to keep them in-sync. Contact import process is very slow, should be much faster Review collected by and hosted on G2.com.

intouchcrm provides such a breadth of function it's like 8 apps in one. email marketing is the core (including multi-steps auto-responders), forms for website capture, polls and surveys, SMS marketing, mailmerge and labels for direct mail, sales contact management, sales pipeline management, billing management, helpdesk, social media as well.

- Email Marketing is really strong.

- Office based sales people will find it easy to use.

- Single View of Customer is really powerful to support sales.

- Support is excellent too, from the UK Headquarters.

This really is multi-touch, multi-media, multi-channel, marketing and sales for a less than £20 per user per month. Review collected by and hosted on G2.com.

Individual parts of the system may not have the richness of dedicated point-solutions. Some integrations are not there yet. It doesn't handle social as fully as some dedicated systems. All CRMs involve compromise. Review collected by and hosted on G2.com.