---
title: InTouch CRM Reviews
meta_title: 'InTouch CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 18 reviews by the users' company size, role or industry to
  find out how InTouch CRM works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 18
  scale: '5'
date_modified: '2026-07-18'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# InTouch CRM Reviews
**Vendor:** InTouchCRM  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 18
## About InTouch CRM
Reading code is hard! Figstack helps you interpret the details so you can focus on building what matters



## InTouch CRM Pros & Cons
**What users like:**

- Users value the **collaborative efforts** in InTouch CRM, enhancing teamwork and overall workflow efficiency. (1 reviews)
- Users love the **ease of use** of InTouch CRM, making collaboration simple and effective. (1 reviews)

**What users dislike:**

- Users often experience **slow loading** times in InTouch CRM, which can hinder their workflow and productivity. (1 reviews)
- Users experience **slow performance** during the implementation of new programs, hindering efficiency and productivity. (1 reviews)


## InTouch CRM Discussions
  - [What is InTouch CRM used for?](https://www.g2.com/discussions/what-is-intouch-crm-used-for)
  - [Where can I get any trial video?](https://www.g2.com/discussions/where-can-i-get-any-trial-video) - 1 upvote
  - [IS there a work around for MAC users with the glitch of it freezing?](https://www.g2.com/discussions/is-there-a-work-around-for-mac-users-with-the-glitch-of-it-freezing) - 1 upvote

- [View InTouch CRM pricing details and edition comparison](https://www.g2.com/products/intouch-crm/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-02+10%3A41%3A30+-0500&secure%5Bsession_id%5D=8cf55530-0771-4d60-ab31-5ffa3d11a6a3&secure%5Btoken%5D=57164bd98a6e539dccf843eab1c76683673cd9f7aa8ddfadcbbea70f9e90c36c&format=llm_user)
## InTouch CRM Integrations
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## InTouch CRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Online Behavior Tracking
- Automated Alerts and Tasks
- CRM Lead Integration

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Calendaring
- Budgeting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Social**
- Social Listening
- Social Sharing
- Social Campaigns
- Social Media Engagement
- Social Media Advertising

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- SEO / Keyword Analytics

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Output Document Generation

**Generative AI**
- AI Text Generation

**Agentic AI - Marketing Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

## Top InTouch CRM Alternatives
  - [Kylas Sales CRM](https://www.g2.com/products/kylas-sales-crm/reviews) - 4.7/5.0 (527 reviews)
  - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - 4.6/5.0 (766 reviews)
  - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - 4.1/5.0 (3,025 reviews)