---
title: Intervals Reviews
meta_title: 'Intervals Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 136 reviews by the users' company size, role or industry
  to find out how Intervals works for a business like yours.
aggregate_rating:
  rating_value: 3.9
  review_count: 136
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Project, Portfolio & Program Management
  url: https://www.g2.com/categories/project-portfolio-program-management
---

# Intervals Reviews
**Vendor:** Pelago  
**Category:** [Project Management Software](https://www.g2.com/categories/project-management)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 136
## About Intervals
Take control of your projects and find out where your time is going with Intervals. At Intervals core is customizable time tracking and task management so that as you execute work you learn where all of your time is going. Includes powerful canned reports to analyze your efforts. Fully featured and ideal for consultants, designers, developers, creative agencies, IT services, and small teams. Includes project management, project templates, budgets, timesheets, email integration, Gantt charts, document management, invoicing, a mobile app, and more. All plans include all standard features. Flexible usage based pricing based on how much work you manage, not how big your team is. Upgrade for more active projects and document storage, not features. All plans includes unlimited users (except Lite). Intervals has been used globally since 2006. Discover a better way to track time and get work done.



## Intervals Pros & Cons
**What users like:**

- Users love the **multi-user access** in Intervals, facilitating collaboration with multiple owners and assignees for each task. (1 reviews)
- Users appreciate the **ability to customize task ownership** , allowing flexible collaboration and tailored workflows. (1 reviews)
- Users value the **flexible task ownership** in Intervals, enabling customized team collaboration for their preferred workflows. (1 reviews)

**What users dislike:**

- Users find the **basic text formatting** limiting and miss the ability to create sub-tasks in Intervals. (1 reviews)
- Users find the **limited features** of Intervals restrictive, especially due to basic formatting and lack of sub-tasks. (1 reviews)
- Users find the **lack of subtask functionality** to be a significant limitation in their project management experience. (1 reviews)

## Intervals Reviews
  ### 1. Intervals makes time tracking and invoicing painless for small business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2017

**What do you like best about Intervals?**

I like the effortless means of tracking time and generating invoices.

**What do you dislike about Intervals?**

I enter detailed descriptions because of the nature of the clients I work with. If I enter more than one entry per day, however they don't populate in chronological order when I generate the invoice.

**Recommendations to others considering Intervals:**

The Intervals time tracking and invoicing functions completely remove the roadblocks to keeping detailed, accurate time records and generating professional quality invoices. Essentially a terrific tool for maximizing incoming cash flow.

**What problems is Intervals solving and how is that benefiting you?**

Intervals solves the problem of spending too much time tracking time and creating invoices. The benefits realized include the ease of invoicing, ability to generate useful reports and statements, and spitting out an invoice in just a few minutes.

  ### 2. Intervals review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

There isn't much for me to describe as "liking best" about Intervals.  I do like being able to create multiple tasks at once and add multiple time entries.  Also like being able to upload a document while adding a comment without having to first save the comment.

**What do you dislike about Intervals?**

There isn't any feature or functionality that allows for presetting any of the options.  Some users have pretty much the exact same selections in specific drop-downs and they have to waste time with every ticket selecting those same options over and over.  Being able to preset some of those options would be a big time saver.

When creating a new task, the Due Date is defaulted to 1 week in the future.  Why?  That makes no sense.  If the task is being resolved the same day (or right then), the  user has to either click the NONE link or open the Due Date and select TODAY from the calendar.  You should be allowed to customize the Due Date to TODAY or NONE without having to click anything.  Another option would be to MOVE the TODAY link from off the calendar view and put it next to the NONE link (i.e. None, Today).  That would allow the user to set the due date with a single click.  I submitted this to Intervals in January 2015 as a feature request and nothing ever came of it.

I haven't found any ability to make the different options not be required when creating a task.  Depending on the client selected, I shouldn't be required to select 6 or more other options.  There I go back to the being able to preset options.

When you click the Documents tab, it starts building a list before you even select any of the filters. That makes  no sense.  But I have to wait for it to finish building the list before I can change any of the filters.  Waste of my time, especially when I need something right then.  You should load the page blank and allow the user to search for all (as it currently does) or to adjust the filters.  Just for fun I clicked the tab and it took 3+ minutes to load 14,253 documents, and with the records per page defaulted to 10, that's 1453 pages. 

Documents added to tasks are another pain.  You get a task and check and there are 15 documents attached.  When you check the attachments, it's all the social media icons and crap in their email's signature.  And their personal photos and cartoons and just crap that I've got to waste time deleting.  And the more times the email has been replied to and forwarded to other users before it gets sent to Intervals, the more of that crap there is.  YES, absolutely, there are times when the user will send an email with a valid image embedded in the body of the email and that should be added to the task as an attached document.  But not every single social media icon in the email signature.  

**Recommendations to others considering Intervals:**

None

**What problems is Intervals solving and how is that benefiting you?**

I'm too busy selecting the same options over and  over I haven't had time to realize any benefits.  

  ### 3. Intervals is the backbone of my company 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

Price is very reasonable, no charge for adding people.  Detailed tasks, customizable and mr pie chart (to review high level reports).  Overall my company has used intervals for more than 5 years and I have never seen anything else that provides the same level of software.  Lastly, their customer service is amazing. They respond and complete tasks needed within a few hours and are very helpful!

**What do you dislike about Intervals?**

The interface could be redesigned to be.a bit more modern.  I wish there were more sub levels of admin as I want my managers to be able to close tasks but not see the hourly rate I have set up for each person.  Lastly I wish I could make ongoing tasks (i.e. same task weekly or monthly).  Right now the only way is to do a bulk upload, which does work but inside of the software would be easier.

**What problems is Intervals solving and how is that benefiting you?**

Task management, project management, staying in budget (estimated time).

**Official Response from John Reeve:**

> Thank you for the feedback. We appreciate it. Regarding the UI we agree it's dated. We've been making minor updates to the interface since we launched 11 years ago, but times have changed. Our next major release will unveil an entirely new and modernized interface. We're hoping to beta launch our new look soon. If you would like to be part of the beta tester group please email support@myintervals.com to be added to the list.

Meanwhile, check out our blog at www.myintervals.com/blog for a sneak preview.

  ### 4. Great for Project Management 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

Easy to assign tasks to multiple assets within the agency. The upload system makes it easy to upload documents for review, as well as reviewing multiple rounds. Working with a creative team, the calendar view assists the team in making sure we are not overloading our team with requests. 

Tracking your time is as simple as a single button click. Reports are easy to pull, including a nifty "Mr. Pie Chart" that helps view a time breakdown for a plethora of factors. This has been huge for tracking our effectiveness and profitability on projects. Due to this tracking, we have been able to adjust our rates to maximize profitability. 

**What do you dislike about Intervals?**

Difficult to spread out large products over multiple days. I believe they are working on this feature, but multi-day projects would be useful from an agency perspective on large campaigns. There is a limit on upload size, but this is not a deal breaker. 

**Recommendations to others considering Intervals:**

Great solution that ties project management and time tracking into one platform. 

**What problems is Intervals solving and how is that benefiting you?**

As a mid-sized agency, Intervals allows us to manage many clients and projects at once. It's helped us with tracking time efficiently and tracking profitability. We've adjusted our rates based on the reports provided by Intervals. As a whole, our project management has improved immensely. Intervals has assisted our team in delivering projects on, or ahead, of schedule. 

  ### 5. Intervals is a powerful project management tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

It is a great communication tool to keep work moving.  I work with a team located all around the world and in different time zones.  I use Intervals to provide instructions and assign work to my team (and to make sure that all team members stay in the loop on the status of all tasks).  My team also uses it to ensure we're all on the same page in terms of current versions of documents, which we attach to tickets.  And I have multiple clients and multiple projects for each client so it helps me stay on top of what needs to be done for each - it is a great tool to help keep me organized.

**What do you dislike about Intervals?**

I'm honestly struggling to come up with something I dislike.  We don't use all the available functionality, but that's fine; we do use what meets our needs.  I guess if I had to choose one thing it's this:  when I update a task, an email is automatically sent to assignees and followers.  I'd like to be able to choose when an email is sent and not have it go out automatically every time.  What happens is I tend to do something like add a comment but forget to update a due date or a status.  So I save the comment, then realize I have to change something else.  As a result, my team gets excessive emails from me.  Granted, that's a user error, but I'd like to have better control over the email send functionality.

**What problems is Intervals solving and how is that benefiting you?**

I am managing multiple clients with multiple projects each.  I always have many tasks that my teams need to accomplish at any given time.  I'm not a big fan of MS Project but with Intervals, I find I really don't need it - I can set up all my project tasks and those constitute my project plan.  Benefits are simplified project management, streamlined communication with my international team, and with the option to filter tasks by "My overdue", "Assigned to me", and "Owned by me", I can ensure that I stay on top of not only managing my projects, but also completing the work I need to do myself.   Finally, by tracking the amount of time required for all tasks for any given project, I can provide reasonable and supported cost estimates to my customers for similar projects in the future.

  ### 6. Task and Time Tracking for Internet Dev Company

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2017

**What do you like best about Intervals?**

Intervals does a great job at task and time management. Our company has been using intervals for a few years and haven't experienced any unexpected downtime or issues. Intervals is also good at taking requests and trying to fit them in to their updates.

**What do you dislike about Intervals?**

Although the reporting is robust I would love to have a little more project management type functionalities in the software. We use the tasks to assign work and it would be great to be able to use this feature in conjunction with resource allocation/management to see capacity. Admittedly there are features of Intervals that we do not utilize, however it would be great to get some schedule/budget reporting that is more flexible.

**What problems is Intervals solving and how is that benefiting you?**

We adopted Intervals for time tracking early on and have been pleased with the results. We also use the system to create task requests and assigned tasks to team members.

  ### 7. Intervals is great for managing time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cristina T. | Marketing Project Manager, Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

As a project manager, intervals helps me create tasks for the many people that I work with and make sure they are done on time and correctly. Intervals is an integral part in our daily task management and helps us keep track of where we are spending our time.

**What do you dislike about Intervals?**

I don't like that you have to switch to the advanced editor to use common typographical features in the tasks like bold. It's a step that seems unnecessary.

**What problems is Intervals solving and how is that benefiting you?**

I use intervals for project management and making sure my team mates know what they need to do and when it's done. It's very easy to get projects done this way.

**Official Response from Michael Payne:**

> We agree with your thoughts about the advanced editor.  In an upcoming release of Intervals the advanced editor will be defaulted to on.  Thank you for the feedback!

  ### 8. Overall A Solid Product

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sean C. | Search Engine Marketing Consultant, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

The ability to track exactly where your time is going in an individual day, week, or month. Also the timer is quite useful. When I start a task I just click - start, leave it and when I go to enter my time it tells me exactly how long it took me. No more scribbling on the bottoms of pages start times & end times. 

**What do you dislike about Intervals?**

Setting up projects then task all individually can be tedious. They should make a more viable and user friendly template system

**What problems is Intervals solving and how is that benefiting you?**

Time management - I have noticed a significant increase in efficiency when you can see exactly where time goes each day. 

**Official Response from John Reeve:**

> Thank you for the feedback. We appreciate it. it's nice to hear the time management features are having a positive impact on efficiency. 

Regarding the UI we agree it could be more user friendly. We've been making minor updates to the interface since we launched 11 years ago, but times have changed. Our next major release will unveil an entirely new and modernized interface. And it will still include the ability to override with your own custom CSS. We're hoping to beta launch our new look soon. If you would like to be part of the beta tester group please email support@myintervals.com to be added to the list.

Meanwhile, check out our blog at www.myintervals.com/blog for a sneak preview.

  ### 9. Im working with Intervals site and with Intervals API as admin role manage projects every day

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2017

**What do you like best about Intervals?**

It cover everything what is needed to manage projects, clients, tasks. API interface cover almost system features

**What do you dislike about Intervals?**

API side issue: its impossible to assign user to project task if he is not assigned to project, but its impossible to assign user to project with API, so if I create new project/tasks with API I cant assign users with API - I need to go to admin side and assign users to project manually after that I can assign projects to tasks

**Recommendations to others considering Intervals:**

Implement API user to project assignation

**What problems is Intervals solving and how is that benefiting you?**

We solving the problem of project managing and project work hours tracking and calculating staff salaries hourly based

  ### 10. 3 year user. Employ Task management, time, status, document delivery. 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ron G. | Senior Production Engineer/ Producer-Editor, Broadcast Media, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2017

**What do you like best about Intervals?**

Personalized assignment and status of tasks dues. ability to attach documents, media, etc.  Time tracking if desired.  

**What do you dislike about Intervals?**

a bit cumbersome to begin.   I'd like a more customized dashboard screen -- allowing user to choose what is displayed larger and higher on the screen.   



**Recommendations to others considering Intervals:**

stay with it..   it gets easier.

**What problems is Intervals solving and how is that benefiting you?**

Tracking assignments and due dates.  Keeps me on schedule.  Multiple parties can view the project.  

**Official Response from John Reeve:**

> Thank you for the feedback. Our next major release will unveil an entirely new and modernized interface. Our goal is to make the beginning process less cumbersome and make the software easier to use from the start. 

We're hoping to beta launch our new look soon. If you would like to be part of the beta tester group please email support@myintervals.com to be added to the list.

Meanwhile, check out our blog at www.myintervals.com/blog for a sneak preview.

  ### 11. Good for managing tasks

**Rating:** 2.0/5.0 stars

**Reviewed by:** André L. | Operations Manager, Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2017

**What do you like best about Intervals?**

Customer support is excellent, new display theme looks great

**What do you dislike about Intervals?**

Pricing can get expensive, open-source solutions are just as good

**What problems is Intervals solving and how is that benefiting you?**

Task management

  ### 12. Works wonderfully for what we need. 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sherrie N. | Business & Accounting Manager, Mechanical or Industrial Engineering, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2017

**What do you like best about Intervals?**

Ease of project input, time sheet entry and time / project reports. 

**What do you dislike about Intervals?**

cannot change  some features, dont understand / cannot change some of the financial data so show what  i want. Would like to be able customize access for different users. I dont like having to set up tasks for each project. There should be a main task list we can choose from and assign to projects. 

**Recommendations to others considering Intervals:**

Very dependent on individual requirements. 

**What problems is Intervals solving and how is that benefiting you?**

timekeeping make easier more dependable. More project info is available in one place than with other programs we have used. Ability to attach documents. 

  ### 13. ADN-organisations

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2017

**What do you like best about Intervals?**

user friendly, user friendly, user friendly, 

**What do you dislike about Intervals?**

only in English, only in English, only in English,

**What problems is Intervals solving and how is that benefiting you?**

Time managing

  ### 14. Creative Specialist

**Rating:** 4.5/5.0 stars

**Reviewed by:** Megan H. | Creative Specialist, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

I like the ability our team has to stay organized, while also collaborating on a project and seeing where our project stands, based on time recorded, as well as comments that different users make. 

**What do you dislike about Intervals?**

Our office sometimes struggles with keeping track of all the of tickets and tasks in our system. The user interface is also starting to look dated. I wish the interface felt a little bit more like basecamp. In fact, our office currently uses basecamp as well, but if we could do everything in intervals, we probably would. 

**What problems is Intervals solving and how is that benefiting you?**

Project Management, User support tickets.

**Official Response from John Reeve:**

> Thank you for the feedback. We appreciate it. Regarding the UI we agree it's dated. We've been making minor updates to the interface since we launched 11 years ago, but times have changed. Our next major release will unveil an entirely new and modernized interface. We're hoping to beta launch our new look soon. If you would like to be part of the beta tester group please email support@myintervals.com to be added to the list.

Meanwhile, check out our blog at www.myintervals.com/blog for a sneak preview.


  ### 15. Business user of Intervals for 5 years plus

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

We can manage projects either based on fixed quotes, or time and materials open-ended projects. 
It helps us relate easch task and the time taken for it, to the eventual billing, so we can apply intelligence to the business and how we run it.

**What do you dislike about Intervals?**

Some of the team find it difficult to find their way round in there.  Certain views of a project cannot be created, and so some of the data that is put in becomes hard to access or visualise in a usable form.

**Recommendations to others considering Intervals:**

Its comprehensive, but not always user friendly.  Copes well with projects both quoted and ongoing.

**What problems is Intervals solving and how is that benefiting you?**

Relate individual activities to billing. 
Monitor billed hours, who carries them out. 
Report on projct status and billing. 
A joined up approach right through from allocating the work, to understanding its value. 

  ### 16. An application that needs a lot of work. There are better options out there.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2017

**What do you like best about Intervals?**

What I like best is that it is in the cloud. Now, this is not a differentiator by any means. 

**What do you dislike about Intervals?**

I think the entire product is cumbersome to use. It has a steep learning curve that does not fit smaller teams. I think the product was build by developers (without UX experience) for developers. 

**What problems is Intervals solving and how is that benefiting you?**

We run a large development shop that include other departments. We were trying to keep track of our time spent on tasks and projects. However, intervals is not very user friendly and has received very little user adoption. 

**Official Response from John Reeve:**

> Thank you for the feedback. We appreciate it. Regarding the UI we agree it's dated. We've been making minor updates to the interface since we launched 11 years ago, but times have changed. Our next major release will unveil an entirely new and modernized interface. We're hoping to beta launch our new look soon. If you would like to be part of the beta tester group please email support@myintervals.com to be added to the list.

Meanwhile, check out our blog at www.myintervals.com/blog for a sneak preview.


  ### 17. Interval works best to track our work time 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Deepa D. | HR Specialist, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2017

**What do you like best about Intervals?**

We can access interval from anywhere. We don't have to be in office specially to access Intervals.
We can get report the way we want such as pie chat, etc.


**What do you dislike about Intervals?**

Time in three decimal.
Sometimes confusing while searching for a particular task on it.
There is no option of assigning a particular team to the Manager.
Do not see much difference in Manager's access& Admin access.
We assign team to the manager. As it doesn't give access to approve timesheet at manager's level but only for Admin level.

**What problems is Intervals solving and how is that benefiting you?**

Tracking Time for our employees.

  ### 18. Generally good experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

Hierarchical relationships between client, project, and task make it easy to navigate.

**What do you dislike about Intervals?**

I don't like the timesheet format...wish I could pick my tasks at the beginning of the week and keep assigning time to them throughout the week (maybe I'm using the wrong style of timesheet). Also would like the relationship of estimates to actuals to be more clear...the estimates I enter when I create the project don't do anything that I know of.

**Recommendations to others considering Intervals:**

Overall, I think Intervals is a great solution for time-tracking and overall project management. There are fancier products out there, but this does the basics.

**What problems is Intervals solving and how is that benefiting you?**

I wasn't involved with the purchase of Intervals and came on board when it was pretty ingrained. Our needs are primarily around billable time tracking and project progress.

  ### 19. A very good help during the work day

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

I love Intervals because it is easy to use.
I can save in one place all the activities of my day.
At the end of the month it helps me figure out what to charge the customer and has excellent tools to verify my income.


**What do you dislike about Intervals?**

I don't like that Intervals does not notify me if someone edit my time. I also send an email to intervals team but they have not implemented yet the feature.
The request queue sometimes does not work correctly

**Recommendations to others considering Intervals:**

Very easy to use, intuitive!

**What problems is Intervals solving and how is that benefiting you?**

We use intervals in major way to tracking time of the people and in minor time to make Project Management.
We solved the problem of customer care with the creation of the task from Request queue.
We use reports 

  ### 20. Under Utilized by Student-Run Agency

**Rating:** 3.0/5.0 stars

**Reviewed by:** Kaylee H. | Intern, Marketing and Advertising, Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

I liked how simple it was to add new projects and keep them organized. The program was generally pretty intuitive, and with such a high turnover rate in the staff, it made it easy for new people to jump on board without much background. 

**What do you dislike about Intervals?**

I think that this may have been an internal error, but I feel we underutilized the billing feature of Intervals, only focusing on the hour-logging and reporting aspects. 

**What problems is Intervals solving and how is that benefiting you?**

Trying to get a student-run agency organized. I think that this is a great entry-level time-logging program. 

  ### 21. Improve User Interface and Quickbooks Integration!

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2017

**What do you like best about Intervals?**

Lots of detail available if you take the time to set up correctly.
Easy for contractors/ employees to use.

**What do you dislike about Intervals?**

Difficult to learn how to set up and to efficiently manage.

**Recommendations to others considering Intervals:**

If you are looking to fully integrate with Quickbooks, this is not the right app for you.  

**What problems is Intervals solving and how is that benefiting you?**

We are attempting to manage virtual projects from a variety of locations, with a variety of needs.  We know that the system can be efficient, if the manager sets up the nomenclature and hierarchy of participants correctly.

**Official Response from John Reeve:**

> Thank you for taking the time to share your thoughts. We wanted to let you know our next major release will unveil an entirely new and modernized interface. One of our goals is to improve the learning curve during account setup. 

We'd love to hear more of your thoughts on full integration with QuickBooks. We currently have the ability to copy invoices to QuickBooks Online, but were open to ideas on how we can do more. Feel free to reach out to us at support@myintervals.com

  ### 22. Mediocore

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jackie B. | Design Studio Coordinator, Design, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2017

**What do you like best about Intervals?**

Basic timesheet tool for team members. Reporting is minimal. 

**What do you dislike about Intervals?**

Not enough functionality to measure capacity and manage hours going against a project.

**Recommendations to others considering Intervals:**

Better employee management, better tracking of time on a per project basis.

**What problems is Intervals solving and how is that benefiting you?**

Time tracking on a per project basis - mostly designer focused.

  ### 23. Capable Project-Resource management tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kannan S. | Head-Design, Electrical/Electronic Manufacturing, Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

Mr. Pie Chart and other reporting functions are excellent.

**What do you dislike about Intervals?**

Should include a provision to search time data based on "keyword" search on Time descriptions

**What problems is Intervals solving and how is that benefiting you?**

Able to extract total time effort based on different Worktypes, modules, projects and use this as a benchmark for new projects.

**Official Response from John Reeve:**

> Kannan,

Thank you for taking the time to review our software. We appreciate the feedback. I've passed along your ideas to our development team for consideration. 

Meanwhile, we're glad to hear that the reports have been so useful in benchmarking new projects.

  ### 24. Intervals has changed the landscape of our company......to the positive.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jonathan H. | Co-Owner, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2017

**What do you like best about Intervals?**

Ease of use & reliability.  We have enjoyed learning while we work.  The learning curve was extremely short, which equals dollars saved in lost hours.

**What do you dislike about Intervals?**

Mobile platform is difficult to navigate 

**Recommendations to others considering Intervals:**

Don't be scared.

**What problems is Intervals solving and how is that benefiting you?**

Organization & job tracking.

Web based total solution.

  ### 25. Hesitant at first, but now habitual. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dustin D. | Senior Digital Marketing Specialist, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2017

**What do you like best about Intervals?**

Very easy to use and helps you keep on schedule. 

**What do you dislike about Intervals?**

the mandatory fields like milestone. I have to upload a milestone first than tasks. Wish I could bulk upload all at once. 

**What problems is Intervals solving and how is that benefiting you?**

it helps us keep track on time spent on clients/.

  ### 26. Not bad!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kole M. | Sr. Search Strategist, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2017

**What do you like best about Intervals?**

Tough question. It's intuitive, I was able to get up and running without much help. 

**What do you dislike about Intervals?**

Nothing yet, it could be prettier I guess.

**Recommendations to others considering Intervals:**

Just make a habit. Have it open on a regular basis and you'll get used to it. 

**What problems is Intervals solving and how is that benefiting you?**

Time tracking. 

  ### 27. Facilitates a culture of distrust

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2017

**What do you like best about Intervals?**

Intervals allows you to accurately track how much time has been allocated to a specific project which is useful for budgeting and for discovering cracks where time can slip through.

**What do you dislike about Intervals?**

I don't like when intervals is used to track employee time in fifteen minute increments because it creates this culture of distrust in employee productivity.

**What problems is Intervals solving and how is that benefiting you?**

Specifically we don't undercharge clients when we can see exactly how many hours from each employee have gone into similar projects.

  ### 28. Great Tool for Increased Productivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2017

**What do you like best about Intervals?**

The ease of use and the workflow process.  Intervals makes it easy to go from setting up a Client, to Project, to Tasks.

**What do you dislike about Intervals?**

Taking files from intervals to email is challenging.  PDF's work easy but when other file types like EPS & JPGS are much more challenging.

**Recommendations to others considering Intervals:**

It would be great if there was a signature/client proofing integration.  A component where we send proofs to clients and then have them sign the proof and it be atomically added to the task and the status changed.

**What problems is Intervals solving and how is that benefiting you?**

We use intervals as a strong project management platforms that allows us to better track project hours.  In addition, it allows us to better manger individual designers work loads.

  ### 29. Great PM tool!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Plastics | Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2017

**What do you like best about Intervals?**

Extremely easy to use and teach my employees how to use it as well. 

**What do you dislike about Intervals?**

No easy mobile app unfortunately. They should create an easy mobile app that includes a stopwatch like feature and you can apply it like a task. 

**What problems is Intervals solving and how is that benefiting you?**

This tool allows us to show how much time and value we are delivering to our customers and they really appreciate that. It also allows us to justify new purchases or expenses to upper management 

  ### 30. Intervals for creative agencies

**Rating:** 4.0/5.0 stars

**Reviewed by:** James U. | Creative Designer, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

Great for accurate time keeping, so useful to have all the relevant information in one platform.

**What do you dislike about Intervals?**

I'd prefer to see a slicker looking page, with more consideration to the aesthetic and user-ability.

**Recommendations to others considering Intervals:**

If you're looking to use Intervals as a one stop shop for accurate time keeping, project management and invoicing I can't think of a better platform.

**What problems is Intervals solving and how is that benefiting you?**

From time-keeping through invoicing Intervals is a really useful tool to use in the design and PR industry.

**Official Response from John Reeve:**

> Thank you for the feedback. We appreciate it. Regarding the UI, we agree it needs a fresh update. We've been making minor updates to the interface since we launched 11 years ago, but times have changed. Our next major release will unveil an entirely new and modernized interface. We're hoping to beta launch our new look soon. If you would like to be part of the beta tester group please email support@myintervals.com to be added to the list.

Meanwhile, check out our blog at www.myintervals.com/blog for a sneak preview.

  ### 31. Good with some issues

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tim P. | Creative Director, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

Great at opening projects and tasks. Solid time tracking.

**What do you dislike about Intervals?**

When you close a project, it will keep tasks open associated with it. Wish when you closed higher level stuff, it automatically closed lower level. Edit time on a project from any place you can see time would be awesome.

**Recommendations to others considering Intervals:**

Mr. pie chart is the best quick view of time. Project summary has been best for budget managment for us.

**What problems is Intervals solving and how is that benefiting you?**

Time tracking and job numbering system.

  ### 32. 2 years and still going strong

**Rating:** 4.0/5.0 stars

**Reviewed by:** Thinus P. | Quality Manager/Team Leader - Quality Assurance, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2017

**What do you like best about Intervals?**

Straightforward and intuitive with enough customisation options

**What do you dislike about Intervals?**

Would like an additional filter level under Client Name before you drill down to Project level

**Recommendations to others considering Intervals:**

Get your project up and running in minutes. Once the basics are captured you can continue making changes and finetuning to make it work for your specific needs. Time tracking a bonus but can also be used as a standalone function

**What problems is Intervals solving and how is that benefiting you?**

Keeping documentation and correspondence in one place.

  ### 33. Media Services Manager

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

The ability to do things in more than one way/view. 

**What do you dislike about Intervals?**

Things can sometimes get lost or become complicated. 

**Recommendations to others considering Intervals:**

Take the time to learn how to use all of the features, not just the ones that you think will be applicable to your business. Often, we find that we are able to use intervals for more than what we originally thought. 

**What problems is Intervals solving and how is that benefiting you?**

We are able to track projects and assign things appropriately which is extremely beneficial. 

**Official Response from John Reeve:**

> Thank you for the feedback. It's great to hear that Intervals has been beneficial to your business. 

We'll be launching an overhauled interface soon, with the goal being to improve some of the more complicated actions, and avoid getting lost in the details. 

If you would like to be part of the beta tester group please email support@myintervals.com to be added to the list.

Meanwhile, check out our blog at www.myintervals.com/blog for a sneak preview of the new design.

  ### 34. Efficient & simple to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** March 06, 2017

**What do you like best about Intervals?**

Simplicity; the ease of tracking time with Intervals helps to encourage users who generally don't like to stop for administrative  exercises. Most just keep the web page open and enter as they go. Entering the data near real-time helps to improve overall data quality.

**What do you dislike about Intervals?**

The ability to create teams, groups or departments would be a helpful feature for data analysis. Excel report layouts could be more pivot table ready.

**Recommendations to others considering Intervals:**

Take the time to benchmark using the free trial.

**What problems is Intervals solving and how is that benefiting you?**

Presently, we're only interested in where our time is going. You can't improve your project time estimating, if you don't know how accurate your estimate was the last time.

  ### 35. The best solution for our firm is Intervals

**Rating:** 5.0/5.0 stars

**Reviewed by:** David V. | Pres/Creative Director, Photography, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2017

**What do you like best about Intervals?**

A very powerful and complete system for managing small and large projects. Excellent time tracking tools and ways to customize the system for our needs.

**What do you dislike about Intervals?**

The user interface takes some getting use to.

**What problems is Intervals solving and how is that benefiting you?**

Project, Task Management and billing.

**Official Response from John Reeve:**

> Thank you for the feedback. We appreciate it. Regarding the UI we agree it can take some getting used to. We've been making minor updates to the interface since we launched 11 years ago, but times have changed. Our next major release will unveil an entirely new and modernized interface. We're hoping to beta launch our new look soon. If you would like to be part of the beta tester group please email support@myintervals.com to be added to the list.

Meanwhile, check out our blog at www.myintervals.com/blog for a sneak preview.

  ### 36. Intervals has been a life saver for our business! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen F. | Vice President of Marketing, Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

I love the intuitive interface. The project management and time tracking has been a life saver for our business! 

**What do you dislike about Intervals?**

There is nothing that I necessarily dislike. We would love to be able to set notification reminders on tasks. 

**Recommendations to others considering Intervals:**

Definitely use it! There is a learning curb for all software but this is definitely worth your time! 

**What problems is Intervals solving and how is that benefiting you?**

We are a web development company that provides exceptional customer service to our users. 

  ### 37. A good platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2017

**What do you like best about Intervals?**

Easy to understand and use. Very effective with time log and task assignements and progress check. Wide range of reporting. Very useful when incorporating emails into tasks. We also use to track documents revisions. 

**What do you dislike about Intervals?**

There is nothing that I really dislike, simply it sized for some kind of applications

**What problems is Intervals solving and how is that benefiting you?**

We are a design and manufacturing company and we use it to manage all our projects and tasks. The main benefit is to have everything under control and real time feedbacks. Moreover it allows the delegation of assignements and management of the system. Finally the time tracking and reporting is very effective and provide a lot of useful information.

  ### 38. Works well and includes a lot of slice and dice reporting

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2017

**What do you like best about Intervals?**

The ability to use several levels of client, project and tasks means we can take a large client group and organize our tasks in a very structured way,

**What do you dislike about Intervals?**

Assigning of tasks is difficult when you have to do in for individual tasks 

**What problems is Intervals solving and how is that benefiting you?**

The tracking of revenue and expenditures is a nice feature we utilize to track supplemental revenue for post-contract additions.

  ### 39. Need to review your employees' daily work? Go to MYINTERVALS!!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2017

**What do you like best about Intervals?**

Since we are an IT industry, we have numerous tasks and projects that our employees work on. With MYintervals, it is easy to access and manage employees' tasks and projects, as well as employee information.

**What do you dislike about Intervals?**

<p>You cannot view the timesheets of an employee all at once; instead, you need to click "next" for each week. It would be beneficial if we could view the timesheets in one go, at least for a month.</p>

**What problems is Intervals solving and how is that benefiting you?**

It is easy to check the number of hours the employee has worked and bill the client after internal verification.

**Official Response from Michael Payne:**

> Regarding viewing multiple timesheets at once reports can be used for this purpose.  The output of the Summary report is almost identical to the timesheet and can be filtered by date range, person, client, etc.  That could be an option.  

  ### 40. Best Time Management Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeff D. | Post Production Manager, Entertainment, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2017

**What do you like best about Intervals?**

Easy way to enter time, track budgets and manage clients

**What do you dislike about Intervals?**

Wish there was a dedicated app for loggin time

**What problems is Intervals solving and how is that benefiting you?**

Time management, budget reporting

  ### 41. does not meet all my needs

**Rating:** 2.5/5.0 stars

**Reviewed by:** Lorraine W. | Art Director, Wholesale, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2017

**What do you like best about Intervals?**

job visibility, keeps the team informed of job status

**What do you dislike about Intervals?**

everything is tracked by hours and timer, we do not track time internally. i cannot use the other features because of this.

**Recommendations to others considering Intervals:**

this does not meet all the needs of an in-house art department that interacts with product development and sales staff.

**What problems is Intervals solving and how is that benefiting you?**

job visibility

  ### 42. Good software but didn't do everything we needed

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

Reporting on time tracked by individual, project, estimated vs. actual, etc.  Reports were easy and customized reports could be saved.

**What do you dislike about Intervals?**

The resource management feature did not work as well as we needed it to and it also didn't allow for adequate timeline management for clients.  No client access into system.  No ability to manage forecast work and to project how forecasted and committed work looked in our allocations.

**What problems is Intervals solving and how is that benefiting you?**

Project Management, Resource Management, Budget Management, Scheduling - we were able to manage projects and budgets successfully - resources, timelines and projected/forecasted billings/projects not as much.

  ### 43. Organized management in one platform 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jacob T. | Direct Mail Specialist, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

I enjoy how we are able to use Intervals for a wide variety of our clients regardless of the Industry they are in.

**What do you dislike about Intervals?**

I wish the dashboard a wider array of customizable options. 

**What problems is Intervals solving and how is that benefiting you?**

Juggling over 50 automotive dealerships and all the jobs associated with marketing. This platform helps maintain all the details in one place. 

  ### 44. Feedback on Intervals

**Rating:** 4.0/5.0 stars

**Reviewed by:** Juan M. C. | Project Manager, Joomla Team Leader, Programmer, Web Designer, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2017

**What do you like best about Intervals?**

Project Management capabilities and ease of use.

**What do you dislike about Intervals?**

Reporting features are lacking more customization

**What problems is Intervals solving and how is that benefiting you?**

Project Task organizations

  ### 45. A complete project management platform 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2017

**What do you like best about Intervals?**

The cost and the ability to assign statuses 

**What do you dislike about Intervals?**

No sub tasking ability. I'd like the ability to create tasks within tasks

**What problems is Intervals solving and how is that benefiting you?**

Every person on a project can see the current activity, as well as the complete history. Every person knows what is their responsibility and when it needs to be complete.

  ### 46. Intervals 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2017

**What do you like best about Intervals?**

It's easy to add multiple entries at once. I like the dashboard feature to check on project budgets.

**What do you dislike about Intervals?**

System can be laggy at times when selecting from drop-down menus.

**Recommendations to others considering Intervals:**

Good for consultants tracking multiple products at once 

**What problems is Intervals solving and how is that benefiting you?**

Tracking project budgets and hours spent. Dashboard provides an easy overview of progress made. 

  ### 47. Great for Its Purpose

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

It is not bloated. Unlike other time trackers, I feel like it does not purposefully try to be extra helpful or always have updates to learn. It's easy to learn and make a habit of.

**What do you dislike about Intervals?**

The UI. The design is not very good. It was the only aspect of the product that made it difficult for me to get used to when I was a new user. It looks very outdated.

**What problems is Intervals solving and how is that benefiting you?**

Tracking time. I notice how much time i spend on tasks now and have better personal time management

**Official Response from John Reeve:**

> Thank you for taking the time to give us feedback. Glad to hear the timers are working out for you. 

Regarding the UI we agree it's dated. We've been making minor updates to the interface since we launched 11 years ago, but times have changed. Our next major release will unveil an entirely new and modernized interface. We're hoping to beta launch our new look soon. If you would like to be part of the beta tester group please email support@myintervals.com to be added to the list.

Meanwhile, check out our blog at www.myintervals.com/blog for a sneak preview.


  ### 48. Great project snapshots

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

I rely on the project summaries to give me a good project overview and then I can dive deeper into individual time entries. I've used other software, but am happy with how easy intervals is to use. 

**What do you dislike about Intervals?**

I wish I could edit a work hourly rate for a whole project in one step.

**Recommendations to others considering Intervals:**

We use it successfully even though we don't use the whole suite.

**What problems is Intervals solving and how is that benefiting you?**

Keeping track of projects in order to ensure we're profitable on our projects and have accountability to ourselves and to our clients.

**Official Response from John Reeve:**

> Thank you for the thoughtful review. We appreciate the feedback. 

I've made note of your idea to edit hourly project rates in bulk for our team to review. 

Meanwhile, we're glad to hear that Intervals is helping keep track of projects and their profitability. 

  ### 49. It does the job well

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2017

**What do you like best about Intervals?**

Ability to assign tasks and priorities to key staff.

**What do you dislike about Intervals?**

I dislike that Intervals does not provide a function to assign a project to multiple clients.

**What problems is Intervals solving and how is that benefiting you?**

It solves internal prioritisation of key development tasks across a wide range of needs, from custom enhancements to bug fixing.

  ### 50. Intervals is an excellent PM software for agencies 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about Intervals?**

Intervals is comparably priced to other PM software and offers robust integrations and task dependencies. I have personally had an excellent experience using this product and can safely say that it is one of the most robust options for the price. 

**What do you dislike about Intervals?**

It may be too robust / complicated at times and lacks the aesthetic appeal that creatives sometimes need in order to engage fully in the product's process. 

**What problems is Intervals solving and how is that benefiting you?**

We are able to become much more efficient with our time tracking, billing, and project budgets with Intervals.  

**Official Response from John Reeve:**

> Thank you for the feedback. We're glad to hear our software has helped improve efficiency. That's been one of our goals from the start.

Regarding the UI, we agree that it lacks the appeal creatives have grown accustomed to recently. We've been making minor updates to the interface since we launched 11 years ago, but times have changed. Our next major release will unveil an entirely new and modernized interface. We're hoping to beta launch our new look soon. If you would like to be part of the beta tester group please email support@myintervals.com to be added to the list.

Meanwhile, check out our blog at www.myintervals.com/blog for a sneak preview.


## Intervals Discussions
  - [Does Intervals integrate with other apps?](https://www.g2.com/discussions/integrations-7d270433-91db-4d93-969e-545138569d36) - 1 comment, 1 upvote
  - [How reliable is Intervals?  Do you publish your uptime data?](https://www.g2.com/discussions/uptime-79641150-4d08-4c82-8ee3-50524a61ca5f) - 1 comment, 1 upvote
  - [What payment options can I use?](https://www.g2.com/discussions/payment-options) - 1 comment, 1 upvote
  - [Can I export my data?](https://www.g2.com/discussions/data-export) - 1 comment, 1 upvote
  - [Does Intervals support Kanban?](https://www.g2.com/discussions/kanban-support) - 1 comment, 1 upvote

- [View Intervals pricing details and edition comparison](https://www.g2.com/products/intervals/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-14+02%3A15%3A02+-0500&secure%5Bsession_id%5D=615ab835-7f00-4354-ae54-857546df638f&secure%5Btoken%5D=5d286b1b52e30d050a4f9511ff519cf33c102e71150582df3b79113d31e47d94&format=llm_user)

## Intervals Features
**Tasks**
- Creation & Assignment
- Due Dates
- Task Prioritization
- To-Do Lists
- Dependencies
- Mass Updates
- Drag & Drop
- Recurring Tasks

**Projects**
- Planning
- Project Map
- GANTT
- Calendar View
- Views
- Project Budgeting
- Issue Tracking
- Templates
- Time & Expense
- Methodologies

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management

**Resource Management**
- Resource Definiton
- Capacity
- Scheduling

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition

**Project Monitoring**
- Baselining / KPIs
- Resource Allocation
- Dashboards

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Mobile Time Tracking**
- Time Tracking

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support

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