One of the features we rely on is the Interlink dashboard. At a glance, we can quickly view sales activity by trading partner and track daily, monthly, and year-to-date sales without having to generate complicated reports. We also greatly value the expertise of the Interlink team. They have become a true partner in our business, not just a software provider. Our order volume can triple during peak seasons, creating significant pressure on our warehouse team to meet daily shipping requirements. To help us manage that growth, Interlink developed a shipping manifest system and integrated packing slip/label solution that streamlined our fulfillment process and enabled our warehouse team to efficiently process hundreds of orders each day. Review collected by and hosted on G2.com.
Overall, our experience with Interlink has been very positive, but one area where I would like to see enhancements is in the dashboard area. The Interlink data contains information that our sales team would find valuable. As our business has grown and the number of trading partners has increased, more dashboard customization and stronger reporting capabilities would be a valuable enhancement. Being able to build additional user-defined reports and save customized views would make it even easier for us to analyze sales and operational data and keep up with day-to-day needs. That being said, whenever we need a report, there is always someone at Interlink to brainstorm with and they will create the reports that I need. Review collected by and hosted on G2.com.