They have fixed many bugs in the app. Initially, the app was not very user friendly. Now, it is extremely simple to use and also effective. The lag between real-time and the vehicle locations has significantly decreased, which is a great thing. Review collected by and hosted on G2.com.

The trip log from past trips still needs some tweaking. It is still rather difficult to find out where exactly your vehicle was at a specific point in time from the past. Review collected by and hosted on G2.com.

I liked being able to see where my techs were when I was trying to schedule a job. Review collected by and hosted on G2.com.

It glitches sometimes, but it’s still user-friendly and easy to use overall. Review collected by and hosted on G2.com.

Im able to keep up with my technicians and know they are safe. Review collected by and hosted on G2.com.

I have no complaints. I still very much enjoy the ease of using intellishift Review collected by and hosted on G2.com.

The upside of Intellishift is the accuracy of placement of the fleet. Being able to track various drivers and routes for speed and mileage in real time prevents mishaps. It's easy to use, easy to follow. They come out when called and do the installations quickly and professionally. Very easy to implement. We use it every day. And customer support has always been efficient and painless. Review collected by and hosted on G2.com.

The only downside to Intellishift is the holes where GPS doesn't work due to tower / iron ore alignment and I can't blame Intelligence for that. Review collected by and hosted on G2.com.

My experience with IntelliShift has been very positive, especially regarding its ease of use and implementation. The platform is intuitive, making it simple to navigate and operate even for new users. Setting up the system was straightforward and quick, allowing us to start benefiting from its features without much hassle. We use the platform frequently to monitor our fleet vehicle tracking and inspection reports. Review collected by and hosted on G2.com.

One downside I’ve experienced with IntelliShift is the customer support, particularly the time it takes to get responses to emails. It often feels like there’s a delay before our questions are addressed. Additionally, implementing new features or additions to the software sometimes takes longer than expected. Improved responsiveness and quicker implementation support would make the overall experience much better. Review collected by and hosted on G2.com.

What I really like best about IntelliShift is how it brings so much crucial fleet data together in one place. The real-time GPS tracking is incredibly accurate and helps us dispatch vehicles much more efficiently and provide better ETAs to customers. On top of that, the integrated safety features, like driver behavior monitoring and dash cam integration, are invaluable; getting alerts for harsh braking or speeding allows us to proactively coach drivers and significantly improve safety across the board. It's this combination of tracking and safety tools that provides the most value for us. Review collected by and hosted on G2.com.

While IntelliShift is powerful, I find the user interface can be a bit overwhelming at times, navigating and finding exactly what you need isn't always the most intuitive, especially for newer users. The cost can also feel a bit on the higher side compared to some basic telematics systems, and scaling up with additional features can add up quickly. It's a robust system, but sometimes the complexity and cost structure are points to consider. Review collected by and hosted on G2.com.

Ability to track driving practices of employees to determine how to improve safer practices. Ability to view videos and request videos for a clear picture of what is occurring or to determine an occurrence (example car was hit while parked and unoccupied). The Intellishift team was so helpful and knowledgeable. They were also very responsive. Review collected by and hosted on G2.com.

During the pilot there were multiple levels throughout the team and as a large community based program we have several staff driving all day. One part I found challenging was telematic events that I couldn't get more detail on such as harsh turning and causes that could contribute Review collected by and hosted on G2.com.

I have been using Intellishift for 9 years in my current job. Intellishift is very good for tracking our drivers. It shows their exact location and how long they spend on the delivery. Also, if later in the month I want to review who was driving the vehicle, I can just go back and find the information in the report. I like the new camera version. So far, I think it is one of the best companies to track your employees because you know where they are and how long they take to do a delivery. Review collected by and hosted on G2.com.

The only thing I don’t like is when I request a video and they always say the video is not available. It has a lot to improve, for example, the tracking device not working properly. The website is also very confusing when looking where to go. For a new user, it would take a while to get used to. Review collected by and hosted on G2.com.

Intellishift is very helpful just by the basic operations of the app. Technology always has its niches and crannies, but this app is very straight to the point and gives no room for error. I feel like anyone who access this app will have success in its process. In our busy workdays we have no time to spare or struggle, and I really don't mind having to do this weekly because of how great the process really is. Review collected by and hosted on G2.com.

I have none at this time, what I can say is that my own human error was me selecting the same car twice. But, on the Apps end honestly, I cannot complain. Anytime that we have had questions or concerns there has been support. Review collected by and hosted on G2.com.

Staff is very knowledgeable, whenever I have had to call they pick up the phone on the first few rings, and its a live person, very responsive on email , able to assist with questions either with staff on phone or they will reach out to their techs , software easy to use. Review collected by and hosted on G2.com.

I really have no dislikes. All was great process was easy. Review collected by and hosted on G2.com.