---
title: IntelliShift Reviews
meta_title: 'IntelliShift Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 92 reviews by the users' company size, role or industry to
  find out how IntelliShift works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 92
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: Supply Chain & Logistics
  url: https://www.g2.com/categories/supply-chain-logistics
---

# IntelliShift Reviews
**Vendor:** IntelliShift  
**Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 92
## About IntelliShift
IntelliShift is an all-in-one fleet intelligence platform designed to help businesses optimize fleet operations, improve safety, and reduce costs. This comprehensive solution integrates telematics, safety, compliance, and maintenance, providing users with a holistic view of their fleet&#39;s performance and operational efficiency. By leveraging advanced technology, IntelliShift empowers fleet managers to make informed decisions that enhance productivity and ensure the safety of their drivers and assets. Targeted primarily at fleet managers and operations teams across various industries, IntelliShift addresses the challenges of managing a diverse fleet. The platform is particularly beneficial for organizations seeking to improve operational efficiency, enhance safety protocols, and streamline compliance processes. With its user-friendly interface and robust features, IntelliShift caters to both small businesses and large enterprises, making it a versatile choice for any fleet operation. Key features of IntelliShift include real-time tracking, AI-powered dash cams, and integrated maintenance management. Real-time tracking allows fleet managers to monitor vehicle locations and performance metrics, enabling them to respond quickly to any issues that may arise. The AI-powered dash cams provide an additional layer of safety by recording incidents and offering insights into driver behavior, which can be crucial for training and compliance purposes. Furthermore, the maintenance management feature helps organizations stay on top of vehicle upkeep, reducing downtime and extending the lifespan of their fleet. What sets IntelliShift apart is its commitment to being a true partner rather than just another software vendor. The platform offers custom success plans, tailored technology setups, and expert consulting services designed to drive fleet performance. This personalized approach ensures that users receive the support they need to maximize the benefits of the platform. Additionally, IntelliShift is built by professionals with over 20 years of real-world fleet experience, ensuring that the technology is designed with the specific needs of fleet operations in mind. In short, IntelliShift is the go-to solution for businesses looking to unify their fleet operations. By combining advanced technology with a strong focus on customer support and industry expertise, IntelliShift stands out as a valuable resource for organizations aiming to enhance efficiency, improve safety, and reduce operational costs.



## IntelliShift Pros & Cons
**What users like:**

- Users appreciate the **intuitive and user-friendly interface** of IntelliShift, simplifying fleet operations management effortlessly. (14 reviews)
- Users value the **real-time tracking** of IntelliShift, enabling precise monitoring of drivers and delivery efficiency. (14 reviews)
- Users value the **location tracking** feature of IntelliShift, which enhances fleet management and technician oversight. (13 reviews)
- Users value the **real-time monitoring** of IntelliShift, enhancing fleet efficiency and supporting maintenance and safety management. (11 reviews)
- Users appreciate the **tracking efficiency** of IntelliShift, enabling real-time monitoring and comprehensive reporting for fleet management. (11 reviews)
- Vehicle Tracking (8 reviews)
- Driver Monitoring (7 reviews)
- Features (7 reviews)
- Customer Support (5 reviews)
- Route Optimization (5 reviews)

**What users dislike:**

- Users struggle with **poor customer support** , finding it difficult to resolve technical issues and contact representatives. (6 reviews)
- Users frequently experience **connectivity issues** with IntelliShift, losing connection at critical moments and facing offline trackers. (3 reviews)
- Users find the **process complexity** of IntelliShift challenging, especially during setup and navigation for new users. (3 reviews)
- Users experience **slow performance** , with occasional lags in data syncing and initial setup difficulties impacting efficiency. (3 reviews)
- Users face **feature issues** with IntelliShift, including delayed responses and difficulties with API changes impacting data integration. (2 reviews)
- Users experience **GPS issues** with trackers going offline, affecting reliability due to external interference. (2 reviews)
- Inaccurate Tracking (2 reviews)
- Poor Routing (2 reviews)
- Poor Usability (2 reviews)
- Technical Issues (2 reviews)

## IntelliShift Reviews
  ### 1. IntelliShift is Great but could use a few minor adjustments

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bill M. | Director of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

They have fixed many bugs in the app.  Initially, the app was not very user friendly.  Now, it is extremely simple to use and also effective.  The lag between real-time and the vehicle locations has significantly decreased, which is a great thing.

**What do you dislike about IntelliShift?**

The trip log from past trips still needs some tweaking.  It is still rather difficult to find out where exactly your vehicle was at a specific point in time from the past.

**What problems is IntelliShift solving and how is that benefiting you?**

I am able to track where all of my vehicles are at all times.  This benefits me by helping track my employees.

  ### 2. IntelliShift is fantastic!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandi G. | Service Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2025

**What do you like best about IntelliShift?**

Im able to keep up with my technicians and know they are safe. 

**What do you dislike about IntelliShift?**

I have no complaints. I still very much enjoy the ease of using intellishift 

**What problems is IntelliShift solving and how is that benefiting you?**

Tracking proper time for my busy coworkers who don't always have the time to do so.

  ### 3. Intellishift is an economical app that allows users to see fleet actions in real time.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heidi M. | Finance Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2025

**What do you like best about IntelliShift?**

The upside of Intellishift is the accuracy of placement of the fleet. Being able to track various drivers and routes for speed and mileage in real time prevents mishaps. It's easy to use, easy to follow. They come out when called and do the installations quickly and professionally. Very easy to implement. We use it every day. And customer support has always been efficient and painless.

**What do you dislike about IntelliShift?**

The only downside to Intellishift is the holes where GPS doesn't work due to tower / iron ore alignment and I can't blame Intelligence for that.

**What problems is IntelliShift solving and how is that benefiting you?**

Intellishift shows us where the various elements of the fleet are actually at in real time, making redirection simple and painless. We get reports on speed overages that allow us to train the drivers better and reduce insurance risks. The cameras allow us to see what actually happened in every accident and near miss allowing us to clear drivers faster and instruct drivers on better avoidance techniques.

  ### 4. Positive Experience with IntelliShift

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott R. | Procurement Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

My experience with IntelliShift has been very positive, especially regarding its ease of use and implementation. The platform is intuitive, making it simple to navigate and operate even for new users. Setting up the system was straightforward and quick, allowing us to start benefiting from its features without much hassle. We use the platform frequently to monitor our fleet vehicle tracking and inspection reports.

**What do you dislike about IntelliShift?**

One downside I’ve experienced with IntelliShift is the customer support, particularly the time it takes to get responses to emails. It often feels like there’s a delay before our questions are addressed. Additionally, implementing new features or additions to the software sometimes takes longer than expected. Improved responsiveness and quicker implementation support would make the overall experience much better.

**What problems is IntelliShift solving and how is that benefiting you?**

IntelliShift has been instrumental in helping us track our delivery trucks in real-time, providing accurate location updates and ensuring we stay on schedule. This visibility allows us to keep our customers informed with updated delivery times, enhancing their experience and trust in our service. Overall, IntelliShift helps us improve efficiency and communication, making our delivery process smoother and more reliable.

  ### 5. Feeling much calmer knowing Intellishift tracks our assets precisely across all locations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Luciano L. | Operations Manager, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about IntelliShift?**

What I really like best about IntelliShift is how it brings so much crucial fleet data together in one place. The real-time GPS tracking is incredibly accurate and helps us dispatch vehicles much more efficiently and provide better ETAs to customers. On top of that, the integrated safety features, like driver behavior monitoring and dash cam integration, are invaluable; getting alerts for harsh braking or speeding allows us to proactively coach drivers and significantly improve safety across the board. It's this combination of tracking and safety tools that provides the most value for us.

**What do you dislike about IntelliShift?**

While IntelliShift is powerful, I find the user interface can be a bit overwhelming at times, navigating and finding exactly what you need isn't always the most intuitive, especially for newer users. The cost can also feel a bit on the higher side compared to some basic telematics systems, and scaling up with additional features can add up quickly. It's a robust system, but sometimes the complexity and cost structure are points to consider.

**What problems is IntelliShift solving and how is that benefiting you?**

IntelliShift is really solving our core problem of having limited visibility and control over our dispersed fleet operations. Before using it, we were basically blind – relying on phone calls to locate trucks, guessing at maintenance needs, and struggling to manage driver behavior consistently. Now, it's like we have a complete live dashboard for everything. We can optimize routes on the fly, prevent unexpected breakdowns with usage-based maintenance alerts, and coach drivers using real data, which has drastically improved efficiency, cut down on fuel waste, and made our operations much safer overall.

  ### 6. True Asset

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jillian F. | Senior Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

Ability to track driving practices of employees to determine how to improve safer practices. 
Ability to view videos and request videos for  a clear picture of what is occurring or to determine a occurrence (example car was hit while parked and unoccupied).
The Intellishift team was so helpful and knowledgeable. They were also very responsive.

**What do you dislike about IntelliShift?**

During the pilot there were multiple levels throughout the team and as a large community based program we have several staff driving all day. One part I found challenging was telematic events that I couldn't get more detail on such as harsh turning and causes that could contribute

**What problems is IntelliShift solving and how is that benefiting you?**

Allowing us to address unsafe driving practices and work with our teams to increase safety and reduce costs related to transportation.

  ### 7. Intellishift

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2025

**What do you like best about IntelliShift?**

I been using Intellishift for 9 year I my current job. Intellishift is very good for tracking our drivers. it shows their exact location and how long they spend on the delivery. Also, if later on the month if I want to review how was driving the vehicle I could just go back and find the information on report. I like the new camara version. 
So far, I think is one of the best companies to track your employees because you know where they are and how long they take to do a delivery.

**What do you dislike about IntelliShift?**

The only I don’t like is when I request a video and they always said the video is not available. If has a lot to improve, for example, the tracking Device not working properly. The website also it is very confusing when looking where to go. For a new user would take a while to get use to.

**What problems is IntelliShift solving and how is that benefiting you?**

When the merchandise gets lost we can look up the person incharge of the delivery and where the merchandise was lost.

  ### 8. Love it! It's Simple and Saves time.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica F. | Lead Care Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

Intellishift is very helpful just by the basic operations of the app. Technology always has its niches and crannies, but this app is very straight to the point and gives no room for error. I feel like anyone who access this app will have success in its process. In our busy workdays we have no time to spare or struggle, and I really don't mind having to do this weekly because of how great the process really is.

**What do you dislike about IntelliShift?**

I have none at this time, what I can say is that my own human error was me selecting the same car twice. But, on the Apps end honestly, I cannot complain. Anytime that we have had questions or concerns there has been support.

**What problems is IntelliShift solving and how is that benefiting you?**

The problems Intellishift is solving are us taking extra precaution with our vehicles. Making sure that our vehicle is safe and we are always problem solving before the problem arises.

  ### 9. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Louis P. | Administration, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about IntelliShift?**

Staff is very knowledgeable, whenever I have had to call they pick up the phone on the first few rings, and its a live person, very responsive on email , able to assist with questions either with staff on phone or they will reach out to their techs , software easy to use.

**What do you dislike about IntelliShift?**

I really have no dislikes. All was great process was easy.

**What problems is IntelliShift solving and how is that benefiting you?**

Helping know the location of our fleet, important information about the vehicle such as engine codes, speed etc.

  ### 10. Helpful software for keeping track of crews

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

IntelliShift is very user-friendly and its functionality is irreplaceable in keeping track of our news crews' locations out in the field. The map view allows us to see how far someone is from a breaking news scene, and who is the closest to other areas in times of crisis. I also enjoy using the Fleet Status monitor to see how long someone has been at a location.

**What do you dislike about IntelliShift?**

It could be helpful to be able to tag vehicles by user instead of car number.

**What problems is IntelliShift solving and how is that benefiting you?**

IntelliShift solves the problem of tracking crews out in the field - and it is easy to view and use. It would be very hard to do so without this program - and I am grateful for it!

  ### 11. Asset Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin N. | Facility /Service Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

I like that I can see all my vehicles on one map and track their movement throughout the day. We are able to keep track and locate all our assets at all times.

**What do you dislike about IntelliShift?**

When using route play back I have not been able to and would like to be able to print the information for future use.

**What problems is IntelliShift solving and how is that benefiting you?**

I am able to see where my technicians and fleet is and to be able to schedule the closest tech to the service call.

  ### 12. Powerful Platform with a Learning Curve

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edward M. | Head of Customer Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2025

**What do you like best about IntelliShift?**

I love how intuitive and user-friendly IntelliShift is. It brings all our fleet operations into one dashboard, making it easy to track vehicles, monitor safety, and optimize routes in real-time. The support team is also incredibly responsive and helpful.

**What do you dislike about IntelliShift?**

While IntelliShift offers powerful features, the initial setup can feel a bit overwhelming, especially for teams without much technical experience. Some parts of the platform could be more intuitive, and occasional lags in data syncing have required follow-up

**What problems is IntelliShift solving and how is that benefiting you?**

IntelliShift helps us streamline fleet management by providing real-time vehicle tracking, maintenance scheduling, and driver safety insights. It’s improved our operational efficiency, reduced downtime, and helped ensure compliance—saving both time and money.

  ### 13. Easy to navigate

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rich S. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2025

**What do you like best about IntelliShift?**

We can see how long our vehicles are at each job.   Down to the minute.

**What do you dislike about IntelliShift?**

It would be great if we could do a hard reboot on our own and not have to talk to a rep

**What problems is IntelliShift solving and how is that benefiting you?**

It’s hard to rely on our workers to enter how long they are at each job.    This takes the guess work out of it.

  ### 14. Intellishift for your Company

**Rating:** 4.5/5.0 stars

**Reviewed by:** Raquel S. | Billing Spexialist, Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

The ease of use is great and the customer service was just as great. We used this software everyday and it helped us in many different situations, especially how to better our routes for driver safety and customer satisfaction. Putting it to use was not difficult at all, there is a small learning curve but once you get understand it is is very easy to navigate.

**What do you dislike about IntelliShift?**

I wish it was to sift through times and dates

**What problems is IntelliShift solving and how is that benefiting you?**

The accuracy of locations as well as being able to search for specific data. Make the process even more smooth!

  ### 15. It's okay, but i have nothing to compare it to.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about IntelliShift?**

it's vehicle tracking software.  what else is there to say.

**What do you dislike about IntelliShift?**

Software is very clunky to use.  When managing multiple locations, hard to locate multiple vehicles and go back and forth.  also during playback of route, the sotware changes make it hard to isolate a point in time and get smooth playback.
additionally access from my mobile device using the browser is not good.

**What problems is IntelliShift solving and how is that benefiting you?**

it allows me track location of my fleet and drivers and see where they are at a given moment in time.

  ### 16. experience with IntelliShift

**Rating:** 5.0/5.0 stars

**Reviewed by:** Iris C. | Lead Care Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

The ability to browse through the car needs and properly document what is needed for the car without having to take additional steps to reach out.

**What do you dislike about IntelliShift?**

The system sometimes does not record a submission that was completed, and does not leave it in your history to submit later.

**What problems is IntelliShift solving and how is that benefiting you?**

It is solving the extra steps that are required when needing to make a follow-up list while having multiple assignments. It is allowing for the car needs to get met without extra steps

  ### 17. I know where you are

**Rating:** 4.5/5.0 stars

**Reviewed by:** Izzy N. | Field Service Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

It is a tool used to keep the location of my fleet .
The graphics needs an actual review when not used on 3 D

**What do you dislike about IntelliShift?**

Missing the options  to run reports on the mobile app

**What problems is IntelliShift solving and how is that benefiting you?**

Live options of the fleet location

  ### 18. We have used them for 10+ Years

**Rating:** 4.5/5.0 stars

**Reviewed by:** cj r. | Fleet Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

They do a great job. We have tried several different companies and we have been very happy with Intellishift and their pricing. Fix problems fast

**What do you dislike about IntelliShift?**

App can be glitchy at times, otherwise great service

**What problems is IntelliShift solving and how is that benefiting you?**

It is able to track our 30+ vans and give us alerts when maintenance is needed or a van has gone rogue. It is still great for when clients claim our van was not there and we can verify that it was.

  ### 19. great analytics with Intellishift

**Rating:** 4.5/5.0 stars

**Reviewed by:** Clayton R. | Project Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2025

**What do you like best about IntelliShift?**

Analytics are amazing. Great reference for protection and insurance.

**What do you dislike about IntelliShift?**

none so far but I am a new user to Intellishift.

**What problems is IntelliShift solving and how is that benefiting you?**

reviewing overall safety tracking mechanisms

  ### 20. Intellishift lacks in areas

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

I do like being able to see where all of our units are and have been, there is also good integration with our shop to provide faster feedback on issues and less downtime.

**What do you dislike about IntelliShift?**

Limited admin rights to change info, account manager hard to contact and get ahold of, excessive false video triggers

**What problems is IntelliShift solving and how is that benefiting you?**

Fleet Maintenance, it does provide real time feedback on maintenance issues.

  ### 21. The information we need when we need it

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

The  map feature instantly shows us our entire fleet and where everyone is at any given moment, making us more efficient. The reports feature lets us pull reports on any driver's history, making it easy to provide proof to anyone questioning time spent or helping answer questions about what time an employee began or finished a job.

**What do you dislike about IntelliShift?**

Occasionally the trackers will go offline.

**What problems is IntelliShift solving and how is that benefiting you?**

We can prove to customers how long our techs were someplace, we use it when we can't remember what happened on any given day, it helps with payroll if there's a missed punch.

  ### 22. Great Product definitely recommend

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2025

**What do you like best about IntelliShift?**

Very easy to use and many features helps with efficiency and to improve customer experience.

**What do you dislike about IntelliShift?**

If using their API, they do not notify you in advance of making changes. This can lead to issues pushing data to the map and the need for customer service to get involved.

**What problems is IntelliShift solving and how is that benefiting you?**

Where our truck are in relation to our customer's sites

  ### 23. Unfriendly user experience

**Rating:** 2.0/5.0 stars

**Reviewed by:** Marisa F. | Utility Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about IntelliShift?**

Intellishit provides the service of tracking vehicles.  I never had problems with that part.

**What do you dislike about IntelliShift?**

The platform is too clunky and not easily navigated.  Getting ahold of customer service was a pain.  I didn't like the reports available or that the available data for reports was limited.

**What problems is IntelliShift solving and how is that benefiting you?**

We needed to know the location of our fleet vehicles.

  ### 24. A+ customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

Whenever our company needs any type of service, whether that is for a new install or service call they are on it immediately.  The program is extremely user friendly.

**What do you dislike about IntelliShift?**

I have yet to have any bad experiences with them.

**What problems is IntelliShift solving and how is that benefiting you?**

Intellishift has helped with overall efficiency and finding where drivers might be lacking in production.

  ### 25. 100% recommend

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jocelyn V. | Branch Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

Easy to use. Since we have incorporated with DB Analytics is so much better

**What do you dislike about IntelliShift?**

I dont think theres anything bad about it.

**What problems is IntelliShift solving and how is that benefiting you?**

We can see live where our techs are or have been. How was traffic for them, how log it took to get there. We know everything. Is a great tool

  ### 26. Intellishift is a Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthony K. | Dir of Operations and Purchasing, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2025

**What do you like best about IntelliShift?**

Easy to use and a valuable resource. The company is easy to work with and follows up constantly.

**What do you dislike about IntelliShift?**

N/A - there are no negatives that I can think of.

**What problems is IntelliShift solving and how is that benefiting you?**

Know where your fleet is at all times - and cameras help manage driver risk.

  ### 27. Intellishift is a great tool to have when running an Operation.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamaal Y. | Field Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

Being able to track good and bad habits.

**What do you dislike about IntelliShift?**

I haven't run into any problems thus far.

**What problems is IntelliShift solving and how is that benefiting you?**

I'm able to see if a tech is speeding or going too slow. I also like being able to know where our vehicles are located at any time.

  ### 28. Back Office Logistics Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

I utilize the location reports. The start of the end of day report is very helpful when I'm paying my drivers. The stops report is also very helpful

**What do you dislike about IntelliShift?**

I don't have any dislikes about intellishift

**What problems is IntelliShift solving and how is that benefiting you?**

How to pay my drivers

  ### 29. amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

I love all the features, I am able to look up assets, back track locations

**What do you dislike about IntelliShift?**

I have no issues with intellishift, I'm very happy

**What problems is IntelliShift solving and how is that benefiting you?**

keeping track of crews, being able to back track locations to job sites, mapping out clients

  ### 30. Love the ease of use of the software and how you can create geofences for tracking of assets.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

Geofences and tracking speed and location of my assets

**What do you dislike about IntelliShift?**

Can be tough to update addresses in their software.

**What problems is IntelliShift solving and how is that benefiting you?**

Being able to tell my customers a realistic ETA for my service teams to arrive on site.

  ### 31. IntelliShift Intelligent

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about IntelliShift?**

Software is undeniably one of the greatest out there

**What do you dislike about IntelliShift?**

I've never had any issues... only wish their weekday hours were different.

**What problems is IntelliShift solving and how is that benefiting you?**

Drivers wasting time and going places they shouldn't.

  ### 32. Accurate GPS data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracey B. | Warehouse coordinator. Fleet service help., Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

The ability to view driving history. track Maintenace needs and easy to use app.

**What do you dislike about IntelliShift?**

I dislike nothing. works well. works as intended.

**What problems is IntelliShift solving and how is that benefiting you?**

Helping us track driver habits, i.e. speeding etc.

  ### 33. Thank YOU

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dannali R. | Program Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

tracking vehicle at all times, helps improve staff guidance

**What do you dislike about IntelliShift?**

turn around time when issues arise with the buzzard.

**What problems is IntelliShift solving and how is that benefiting you?**

They are helping me keep track of staffs driving record.

  ### 34. great product.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen C. | foreman, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

Accurate location monitoring as well as detailed analytics on each vehicle.

**What do you dislike about IntelliShift?**

I have not yet encountered issues with the product.

**What problems is IntelliShift solving and how is that benefiting you?**

keeping up with fleet tracking and driving habits

  ### 35. The system works but with some issues

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

I has helped with investigations and locating staff

**What do you dislike about IntelliShift?**

There have been issues with the web interface some equipment issues

**What problems is IntelliShift solving and how is that benefiting you?**

Helps with staff management and insolent investigations

  ### 36. Simple to use and effective resource for any business with vehicles

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

The rate at which it keeps up with live positioning is unexpectedly good

**What do you dislike about IntelliShift?**

Sometimes initial contact/start up is slow

**What problems is IntelliShift solving and how is that benefiting you?**

Employee availability. Time estimation.

  ### 37. Very easy yo keep track of my fleet.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

Having the app, so I can track while I am on the road

**What do you dislike about IntelliShift?**

Certain features are only available on my PC.

**What problems is IntelliShift solving and how is that benefiting you?**

I am able to see where my service techs are in real time. Things can change quickly during the day, so having the ability to see everyone's locations is very helpful. It saves time and money.

  ### 38. Overall good product, but technical customer service is lacking

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about IntelliShift?**

The user interface is very friendly, and has a lot of useful function

**What do you dislike about IntelliShift?**

When we have a technical issue, it is very hard to get a hold of someone to address it

**What problems is IntelliShift solving and how is that benefiting you?**

GPS and driver alerts are very useful in making sure that our techs are doing their jobs safely and efficiently

  ### 39. Precise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about IntelliShift?**

I love the detailed reports. It helps us with customer's that argue about the time a technician spends at their residence.

**What do you dislike about IntelliShift?**

It loses connection frequently and it usually happens when needed most (coincidentally)

**What problems is IntelliShift solving and how is that benefiting you?**

Verification of Labor for customers

  ### 40. IntelliShift Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

IntelliShift greatly assists with managing maintenance intervals, understanding where technicians are located for emergency requests, and ensuring they follow safety protocols.

**What do you dislike about IntelliShift?**

From a user perspective, there are no outstanding downsides.

**What problems is IntelliShift solving and how is that benefiting you?**

Technician location, over posted speed tracking, maintenance

  ### 41. It's been a helpful software! It effectively tracks technicians.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about IntelliShift?**

Easy to use! It effectively tracks techs and is user friendly.

**What do you dislike about IntelliShift?**

We've had instances of disconnecting ports.

**What problems is IntelliShift solving and how is that benefiting you?**

Tracking the whereabouts of HVACR technicians

  ### 42. Great Team at Intellishift!!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about IntelliShift?**

GPS and Geofencing alerts.  This helps us keep track of our  always moving fleet.  We are a utilities construction company and our fleet works in remote areas in West Texas.  Geofencing is a great way to maintain visibility.

**What do you dislike about IntelliShift?**

Reports that can be set up by the user rather than pre selected reports.  There is littel reporting regarding employee data even thought the data is in the system.  There also needs to be a away to import data.  Implementation of employee data has to manually input.

**What problems is IntelliShift solving and how is that benefiting you?**

Vehicle location and movement.

  ### 43. Better than the Rest!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2023

**What do you like best about IntelliShift?**

Ease of Platform use - Navigating any platform can be difficult at best, but IntelliShift designed their platform to be user friendly. New employees pick-up on it very quickly and tracking has been top notch!

**What do you dislike about IntelliShift?**

I have no dislikes about IntelliShift - any issue I've ever needed addressed has been done so in a timely and professional manner.

**What problems is IntelliShift solving and how is that benefiting you?**

The frequency in which vehicles update in a normal, or at least, in other business settings, may work for some but for us we needed more frequent pings on the trucks. As a Sanitation and Recycling company, we wanted to show others that in fact our trucks were at certain addresses and their times. IntelliShift decreased the time in which trucks are pinged from every few minutes down to every 15 seconds.  This allows unrefutable evidence of a truck being at a specific address every time.

  ### 44. The great support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about IntelliShift?**

There is not just one aspect of the program which stands out, as we primarily use it for locating vehicles and making sure snow, plowing, trash and recycling routes are completed.  One of my favorite parts is the customer support if we have a question about how to use the program.

**What do you dislike about IntelliShift?**

Not having enough time to attend webinars or use the many features available.  Because of our current workload, we use the vehicle location feature the most.  I am not well-versed in the program, so I cannot tell you what needs improvement.

**What problems is IntelliShift solving and how is that benefiting you?**

We no longer have to rely on two-way radios or cell phones to know the exact location of our vehicles.  It also helps with fuel as we can monitor if a vehicle is idling or moving

  ### 45. They have a willing to work with you whenever you need them

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bobby M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2023

**What do you like best about IntelliShift?**

Very accurate, I like all the options you have to choose from in each section.

**What do you dislike about IntelliShift?**

I want to be able to try a new node for 30 days to see if I like it enough to purchase. Not be told I have to pay for it; if I don't want it, I still have to pay for the rest of my contract. The sensitivity on the forward camera when it says forward collision warning is way too sensitive.

**What problems is IntelliShift solving and how is that benefiting you?**

Better camera view and the ability to switch from inside to outside id great.

  ### 46. The Intellishift system is a game changer in managing all aspects of your fleet.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas S. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about IntelliShift?**

The intelliShift system is extremely user friendly. The scheduled and add hoc reporting features are very helpfull for thet various user groups in our organization. The customer service team from IntelliShift has been  helpful and cooperative.

**What do you dislike about IntelliShift?**

It is very hard to come up with something I dislike about the product and service. Overall Intellishift has been a great partner. I do like that they are always looking for ways to improve.

**What problems is IntelliShift solving and how is that benefiting you?**

We have struggled with slow speed accidents and hitting fixed objects. The information from the intellishift system is key when investigating and performing incident analysis. The lessons learned are then communicated to help mitigate future incidents.

  ### 47. I am so happy that I switched my Fleet over!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zach W. | Fleet Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2023

**What do you like best about IntelliShift?**

My favorite aspect of IntelliShift is the site. It is incredibly intuitive, easy to digest and easy to learn. Getting all of the entities I manage up and moving on the site was easy, due to its layout and functionality.

**What do you dislike about IntelliShift?**

So far, there isn't anything that I dislike.

**What problems is IntelliShift solving and how is that benefiting you?**

I transitioned us over to IntelliShift cameras, ELD, GPS, ECU monitoring for over 100 of my delivery vehicles, GPS and hour meters for over 200 forklifts, and the GPS tag for 30 trailers. I am using IntelliShift almost as an all in one solution for tracking my Fleet. They have saved tons of space in my drivers cabins by eliminating the ELD tablets, and their field of view with the size of the cameras. THe GPS data is accurate and reliable, which has become paramount for my IFTA reporting. I transitioned the companies I manage over to IntelliShift after a horrible experience we were involved in with a vendor for years. I have been so pleased with the results.

  ### 48. Intellishift

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kent F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about IntelliShift?**

Great people work at the company,  The GPS works great, and the telematics is a great tool for you fleet. The route playback is also very useful.

**What do you dislike about IntelliShift?**

I feel the video could be easier to attain.  I have sometimes found it difficult to get an incident (video) back to me in a timely fashion.  It is also limited to a few minutes.

**What problems is IntelliShift solving and how is that benefiting you?**

It helps keep our fleet driven properly, hopefully increasing the life of our vehicles.

  ### 49. Great platform with outstanding customer service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** CW S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about IntelliShift?**

The ability to have all our information in one platform.  Several great products assist with our needs and safety.  The outstanding customer service and the ability to customize features to our needs.

**What do you dislike about IntelliShift?**

Installations are sometimes challenging because of our large size and geographical coverage area.  The team is always willing to work with us to have the most negligible impact on our operation.

**What problems is IntelliShift solving and how is that benefiting you?**

Vehicle tracking, safety and distracted driving and vehicle trouble codes.

  ### 50. Great company! Fast Easy Reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elisa F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about IntelliShift?**

IntelliShift makes it easy to manage all company vehicles. From installation to organizing the vehicles on the app, it's simple, easy and always reliable. They bring the installation to our job site so we don't have to change our work schedule. Very accommodating!

**What do you dislike about IntelliShift?**

We have not experienced any downside to IntelliShift. Just the opposite, we added more vehicles. We have had no complaints and have been using InstelliShift for a few years.

**What problems is IntelliShift solving and how is that benefiting you?**

We have a business that contains multiple work vehicles. This helps us stay on track with all work vehicles, confirming where work vehicles travel and the time frame to and from different jobs.


## IntelliShift Discussions
  - [What is IntelliShift used for?](https://www.g2.com/discussions/what-is-intellishift-used-for)

- [View IntelliShift pricing details and edition comparison](https://www.g2.com/products/intellishift/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+13%3A24%3A42+-0500&secure%5Bsession_id%5D=0a8dfa97-f743-47f0-af77-6ce360ca59f7&secure%5Btoken%5D=598034674fbfd9dcd1e995772a3d4c399b70463d3bf8737d0651571b7330a4af&format=llm_user)

## IntelliShift Features
**Vehicle Management**
- Inventory
- Fuel Management
- Maintenance
- Vehicle Tracking

**Reporting**
- Expense reporting
- Fuel reports
- Vehicle reporting
- Service costs

**Vehicle Tracking**
- Alerts
- Locations
- Fuel Consumption
- Inventory
- Geofencing

**ELD Compliance**
- Hours Logged
- Preventive Maintenance
- DVIR
- Offline Access

**Driver Management **
- Onboarding
- Safety
- Driver Tracking
- Driver Behavior

**Deliveries**
- ETAs
- Proof of delivery
- Route Optimization

**Task Alerts**
- Maintenance alerts
- Mileage reminders
- Notifications

**Driver Tracking**
- Alerts
- Mileage
- Performance
- ETAs

**Dashcam**
- Automatic Incident Detection
- Safety Score
- Automated Footage Upload

**Planning**
- Calendar
- Maintenance priority
- Scheduling

**Analytics**
- Vehicle Performance
- Driver Performance
- Cost

**Analytics**
- Vehicle Performance
- Driver Performance
- Costs

**Work Orders**
- Approval and Rejection
- Automatic service records
- Shop communication
- Inspection

**Agentic AI - Fleet Tracking**
- Proactive Assistance
- Decision Making

**Agentic AI - Fleet Management**
- Proactive Assistance
- Decision Making
- Multi-step Planning
- Collision Detection
- Natural Language Interaction
- Facial Recognition

**Generative AI - Fleet Management**
- Text Summarization

## Top IntelliShift Alternatives
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