The most helpful part of IntelAgree is having a centralized contract repository and workflow tool that gives our team better visibility into contract status, key terms, renewal dates, and supporting documentation. It helps reduce reliance on scattered emails, spreadsheets, and local files, which is especially important when multiple teams are involved in contract review and vendor management.

The biggest upside is that IntelAgree creates a more structured, consistent process for managing agreements across procurement, legal, finance, and business stakeholders. It improves governance, makes it easier to reference historical contract information, and supports better continuity when ownership changes or new leaders need to get up to speed quickly.

The IntelAgree team has also been responsive and helpful, which adds value beyond the platform itself. Their partnership has supported our ability to continue improving how we manage contracts and related workflows. Review collected by and hosted on G2.com.

The main downside of IntelAgree is that the value depends heavily on clean setup, consistent data, and user adoption. If workflows, required fields, or contract ownership are not clearly defined, the system can become harder to maintain and less useful for reporting or renewal tracking.

There can also be a learning curve for occasional users, so training and change management are important. Overall, IntelAgree is helpful, but it requires ongoing process discipline to keep contract records accurate and useful. Review collected by and hosted on G2.com.

As an Intelagree Admin, it’s been great building contract templates that are easy for the team to use without needing me for troubleshooting or training. Even when new contracts are created, the team is familiar enough with the system to generate the new material, apply signatures, assign approvals, and handle the rest of the process. Review collected by and hosted on G2.com.

I wish there was more rule/conditional intelligence for Partial Templates and Attributes in a Smart Form. Review collected by and hosted on G2.com.

The training with Anne and Kim has been amazing. They walk you through the process one step at a time, which makes everything easy to follow. Review collected by and hosted on G2.com.

Our only issue is that not everything is customizable. Some features, wording, or notifications couldn’t be changed to match the language our team is familiar with. This did not impact our work within Intel Agree it only required some additional training and adjustments. Review collected by and hosted on G2.com.

IntelAgree is replacing my company’s former CLM, and it’s genuinely exciting to be able to offer our users improved process flows, integrations with our other systems, and a beautiful, intuitive interface. Beyond the product improvements our users are getting, the implementation team has been one of the best I’ve worked with—their support, documentation, and overall organization throughout the process were unmatched. Review collected by and hosted on G2.com.

Any features we didn’t enjoy were either turned off or added to their list of improvements, and we’ve seen several of those updates roll out during the implementation period. Review collected by and hosted on G2.com.

I like the way that IntelAgree is organized. It helps us keep track of the contracts, and I'm able to organize and create questions to help facilitate the review of the contract. It helps me get a sense of what kind of contract it is and the appropriate lawyer to review the contract. The initial setup was easy. Review collected by and hosted on G2.com.

Reassigning contracts to another attorney is difficult. If I accept a contract assignment and later realize it should go to another attorney, it still appears in my queue even after reassigning it. It should disappear from my queue once assigned to someone else. Review collected by and hosted on G2.com.

What I like best about IntelAgree is how effectively it supports legal teams in managing contracts with greater control, visibility, and consistency. The centralized contract repository, combined with advanced search allows legal users to quickly locate agreements, clauses, and key terms, which provides critical for risk assessment, audits and internal inquiries. The approval functionality is particularly valuable from a legal perspective. Ensuring that proper approvals are obtained creates accountability across stakeholders, while also enabling the business to move efficiently through review and execution. Review collected by and hosted on G2.com.

While IntelAgree is a strong CLM, there are a few areas where improvements could enhance the legal team's experience. Some advanced features and configurations require a learning curve, particularly for users who are new to CLM systems, or who only interact with the platform occasionally. Additional in-platform guidance for occasional users would help accelerate adoption. At time, the user interface can feel dense when working with heavily negotiated agreements. Streamlining how information is displayed, especially for clause comparisons and contract summaries, could further improve efficiency during review. Overall, these are manageable challenges and IntelAgree continues to evolve and adopt their user's feedback. Review collected by and hosted on G2.com.

I really appreciate IntelAgree’s customer service and responsiveness—they’ve been consistently helpful whenever questions come up. The dashboard and queue features are also very user-friendly, making it easy to see where agreements stand at a glance. I like the level of customization available, especially around risk fields and workflows, which gives us flexibility to align with our team’s processes. Review collected by and hosted on G2.com.

The main challenge is that IntelAgree doesn’t fully align with how our playbooks are structured, which can make implementation less seamless. It also doesn’t automatically track version updates within the document nomenclature, which adds manual work. Additionally, it would be helpful to have built-in email templates for common communication scenarios to streamline outreach and follow-up. Review collected by and hosted on G2.com.

I like that it is very easy to create workflows and the systems is not overly complex. The systems is easy to setup and the Implementation was smooth. Review collected by and hosted on G2.com.

The downsides are not being able to have unlimited users. Being in an organization where there are constant changes in management it is easier to have a program that is accessible by the entire organization. We would rather pay for the product and not be restricted to users. I also dislike that when sending agreements the counterparties are unbale to Deny or Approve like internal approvers. The goal is eliminate the back and forth via email and I believe that there could be improvement in this area. Another aspect that I dislike is in the approval functionality. If an approver rejects an agreement, it is not very easy to restart the process as you have to rescind approvals and work around the system. Review collected by and hosted on G2.com.

Strong clause and template management

Clear workflows and contract visibility

Easy to use for legal teams

Great customer support Review collected by and hosted on G2.com.

Advanced features take some time to fully leverage Review collected by and hosted on G2.com.

IA has been a great way for our organization to standardize our contract management process and establish better visibility into the contracts we are signing. Review collected by and hosted on G2.com.

Some of our staff haven't fully embraced using IA and are used to the old way of handling contracts. Review collected by and hosted on G2.com.