--- title: Insperity Reviews meta_title: 'Insperity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 296 reviews by the users' company size, role or industry to find out how Insperity works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 296 scale: '5' date_modified: '2026-08-05' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # Insperity Reviews **Vendor:** Insperity **Category:** [HR Consulting Providers](https://www.g2.com/categories/hr-consulting) **Average Rating:** 4.2/5.0 **Total Reviews:** 296 ## About Insperity Insperity is a human resources partner that goes beyond the expected, meeting you where your company is now – and readying it for the future. Our purpose is to help companies accelerate growth by focusing on human potential. We offer small to midsize businesses the HR insights, expertise and technology needed to increase the likelihood, degree and speed of success. From people strategies and workforce management to employee benefits and HR compliance support, we can help you boost employee engagement and build a more resilient business. Whether you’re looking for an HR tech platform or a full-service professional employer organization (PEO),\* we’ve got you covered. We have a wide range of HR solutions to help your business thrive. Insperity HRCore The Insperity HRCore™ solution combines HR support with a human capital management technology platform designed to streamline workforce, payroll and benefits administration. Insperity HR360 The Insperity® HR360 solution is a dynamic, full-service PEO offering that provides strategic HR guidance to support leadership, employees and efficient ways of working. Insperity HRScale The Insperity HRScale™ solution, developed with Workday, is a PEO offering for fast-growing businesses that combines expert service with powerful technology to tackle HR challenges. Additional services You can also include these add-ons to our solutions: • Contractor management platform • Talent acquisition services • Financial services • Retirement services • Insurance services You have options when it comes to HR providers, but few companies offer the same level of service as Insperity. We’re a true HR partner, working closely with your team to build a people strategy that strengthens your organization. It’s a direct reflection of our mission to help businesses succeed so communities prosper. Ready to transform your approach to HR? See what’s possible with Insperity: insperity.com. \*A PEO is a comprehensive HR partner that can help with your most time-consuming HR tasks and manage certain employer-related responsibilities through a co-employment relationship. ## Insperity Reviews ### 1. Exceptional HR and Payroll Support with Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** I really appreciate Insperity for having an HR Specialist and better payroll services compared to my previous provider. Having an HR specialist who speaks to me about short-term disability or employee grievances is invaluable, and the payroll specialist notifies me when we're not paying the minimum wage for specific states, which is crucial. Insperity keeps us up to date with labor laws, performance reviews, and time tracking, which are essential for our business operations. My HR Specialist, Nick, has been an invaluable asset, providing much-needed guidance, especially as we have employees all over the US. He helps me understand leave of absence and short-term disability. Insperity's Time & Attendance system and the ability to classify job costing in time tracking are particularly valuable. Omar, my Payroll Specialist, is equally insightful. I think those two departments are wonderful. **What do you dislike about Insperity?** I do not have anything to add here **What problems is Insperity solving and how is that benefiting you?** Insperity helps keep us updated with labor laws, manages performance reviews, and tracks time effectively. The HR specialist guides us on issues like short-term disability, and payroll services ensure compliance with minimum wage laws. Time tracking for job costing is also valuable. **Official Response from Julia with Customer Advocacy:** > Hello, we're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your people! ### 2. Comprehensive HR Solutions with Exceptionally Consistent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** I appreciate Insperity's comprehensive service offering, which was the most complete compared to others when we were choosing a partner. Their protection against HR-related liabilities is significant for us, especially as they have effectively handled complex employee situations. The benefit administration they provide, including health insurance and 401k management, relieves us from figuring out complex compliance issues and possibly gives us better rates. Having a dedicated HR specialist, Nik Hulsey (Nik is awesome!), has been great—it's rare to have the same point of contact for three years, and he's been awesome in maintaining a high quality of care and advising us on tricky HR issues. I also value the payroll administration as it reduces our internal burden and simplifies managing various employee types. The Premier platform provides a one-stop solution for our HR, benefits, and payroll tasks, streamlining our operations. **What do you dislike about Insperity?** Insperity is a premium service, and it has a premium price tag that goes with it. **What problems is Insperity solving and how is that benefiting you?** Insperity shields our company from HR liabilities, offers expert HR and payroll support, and simplifies benefit administration. Their platform streamlines tasks like PTO requests, reducing internal complexity and overhead while providing wide-ranging employee benefits. **Official Response from Julia with Customer Advocacy:** > Hello, we are proud to partner with you and your employees to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your positive experience working with us. ### 3. Welcoming, Helpful Insperity Team That Truly Works With You **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** Insperity is a Good company that offers business what they need. It is the EMPLOYEES of Insperity that are the icing on the cake. I have yet to speak or have interactions with anyone who was not welcoming, helpful and just nice. There will always be questionable situations that pop up, by knowing the there is an actual person on the other end working to help me solve the problem is FANTASTIC!! I can honestly say they are work WITH ME not for me and that makes all of the difference. **What do you dislike about Insperity?** There is a learning curve to the online platform, and can be a bit overwhelming but once you get there it is great. **Recommendations to others considering Insperity:** If they are thinking that Insperity will remove them from the picture, they would be wrong. They need to understand that Insperity enhances and completes what they should already have in place. Meaning, does Insperity process your payroll, YES, but you still have to feed them the correct information. **What problems is Insperity solving and how is that benefiting you?** We moved over to Insperity for several reasons -- We needed a Time Clock program that would work with us, feed the hours to payroll and be accurate as well as good benefits for our employees. Insperity has solved all of the issues we were working through and more. 1 - Time Clock -- Benefit to us -- Employees are accountable and responsible for their time the Geo Fencing is great, no "Ghost Employees". 2 - Time Card to Payroll -- Benefit to us -- once time is approved, straight into payroll and Kristy does her magic!!! I just have to review, saves me hours. 3 - HR Assistance -- Benefit to us -- WOW!!! There is quite a bit to HR. Yes, we still have to "handle" issues when they arise, but the ability to call Beverley and have her knowledge and guidance saves us from looking up everything and she helps to keep the Human in HR. 4 - OSHA Compliance -- Benefit to us -- the Safety Sheets are GREAT!!! We use them for the Monthly meetings and they keep things straight to the Basic Knowledge and simple instructions to follow 5 - WorkComp --- Benefit to us --- I love, love, love the fact that once I submit, they take EVERYTHING from there and all I need to do is file the copies!!!! 6 - Health, Dental and Vision Insurance -- Benefit to us -- United Heath Care is accepted pretty much everywhere in OKC. Insurance does not have to the Expensive to be Good. Our plan is perfect, lots of options for different coverage, but I have found all of the plans to be affordable with really good coverage. **Official Response from Julia with Customer Advocacy:** > Hello, we are thrilled to learn you have had a positive experience working with us! It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your company. Thank you for choosing Insperity! ### 4. Essential Payroll Management, Needs Smoother Onboarding **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** July 28, 2026 **What do you like best about Insperity?** I appreciate Insperity's management of payroll and benefits, which is their core functionality. They handle all of the payroll and benefits, so we don't need additional internal workflows or operations for these items. Their ability to support special payrolls as needed is also notable. Proactive communication from our account management is another aspect I find particularly useful. **What do you dislike about Insperity?** I'm frustrated with the administrative errors during the onboarding process, especially with mobile allowances not appearing for new hires despite being entered at onboarding. This has been a continual issue. Also, the repeated questions by the AI tool in this survey were very annoying and wasted my time. I find this AI tool ineffective for conducting surveys, and Insperity should not use it as it made the process infuriating. **What problems is Insperity solving and how is that benefiting you?** Insperity manages our payroll and benefits, eliminating the need for additional headcount. Their proactive communication adds value too. ### 5. Excellent HR and Payroll Support with Minor Availability Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Faith F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** I really appreciate how Insperity helps me with HR questions, especially when it comes to employees and unemployment. They are very helpful whenever I have a very difficult HR issue, assisting with the correct way to handle it. I like the HR part and the payroll part of their services. **What do you dislike about Insperity?** I feel that sometimes the payroll specialist hasn't always been the best. They're not always as available, but it's not that big of an issue. **What problems is Insperity solving and how is that benefiting you?** I use Insperity for HR and payroll. They assist with difficult HR issues, especially related to employees and unemployment, providing helpful guidance. The support is valuable and encourages me to consider expanding our partnership. **Official Response from Julia with Customer Advocacy:** > Hi Faith. We are thrilled to learn you have had a positive experience working with us! It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your team. Thank you for choosing Insperity! ### 6. Streamlined Transition with Outstanding Payroll Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** I appreciate how the Insperity crew made the transition extremely easy for us, despite the process being a little overwhelming. They were great at helping me get the information I needed and made the transition smoother. I find the payroll system extremely valuable. Moving our insurance to the Insperity platform was also extremely helpful. The people at Insperity are amazing, particularly Yvonne and Nicholas, who always help me take care of what I need. **What do you dislike about Insperity?** The transition from our previous payroll system to Insperity was a little overwhelming because there was a lot to move over. We added their applicant tracking system earlier in the year, and it's still a bit overwhelming; I feel like I need to retrain because I don't use it often, so I tend to forget. There are some things in the system that could be improved. My previous system allowed me to upload and save all kinds of documents related to a specific employee, essentially creating a digital employee file, which I don't have as effectively with Insperity. Also, some changes that need to be made on a payroll, like time off accruals, were things I could do myself on the previous system, but with Insperity, the staff has to do it. (They are always willing to help, though!) **What problems is Insperity solving and how is that benefiting you?** I find Insperity helps me with payroll and HR policies. Their payroll system is valuable to me, and it has been extremely helpful in transitioning our insurance onto their platform. **Official Response from Julia with Customer Advocacy:** > Hello, thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 7. Exceptional Learning Tools and Welcoming Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** I really appreciate the people at Insperity being very welcoming and helpful. The learning tools provided are fantastic, especially the excessive learning videos that help our employees learn about HIPAA and other topics. The ability to create a course, assign it to people, and keep track of them completing the courses is a valuable feature. Moreover, the valuable information inside the courses and the many options for different insurances are a great help. I also find keeping track of PTO through Insperity very useful. Our assigned specialist, Katharine, is always very responsive and helpful! **What do you dislike about Insperity?** I find the way that the PTO is outlined could be improved. **What problems is Insperity solving and how is that benefiting you?** I use Insperity to learn about HIPAA regulations, track PTO, and provide medical insurance. The learning videos are valuable, allowing me to create courses, assign them, and track completion. The resources include many options for different insurances and help in keeping track of PTO. **Official Response from Julia with Customer Advocacy:** > Hello, we're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your people! ### 8. Systematic HSA Enrollment Failure and Complete Lack of Operational Accountability **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Semiconductors | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Insperity?** The basic payroll processing functions work as intended when there are no system errors. **What do you dislike about Insperity?** I am writing this to bring an operational and customer service failure to the attention of Insperity’s executive leadership. After joining my company, I immediately completed my HSA enrollment. Due to an internal Insperity system glitch, my enrollment data was never transmitted to Optum Financial. Despite proactively reaching out to flag that my deductions were missing, Insperity’s support team continuously avoided accountability. Instead of acknowledging their data transmission error, they copy-pasted IRS eligibility guidelines and blamed their banking partner, Optum. When I requested a routine operational guarantee—asking them to confirm that the technical issue was resolved before I manually adjusted my payroll to "catch up" on missed contributions—the support team completely ignored the question. They refused to confirm if my account was active or provide payroll deadlines, offering zero assurance that the system wouldn't fail a second time. **Recommendations to others considering Insperity:** I recommend prospective buyers closely examine how Insperity handles benefits exceptions and system errors before signing a contract. Clients pay a premium for a PEO to manage benefits seamlessly. When internal technology glitches occur, buyers should expect operational accountability, proactive data tracking, and clear communication—not rigid, scripted responses that leave the employee to figure out workarounds on their own. **What problems is Insperity solving and how is that benefiting you?** They handle our standard HR, benefits administration, and payroll processing, which help consolidate core HR tasks into a single platform. **Official Response from Julia with Customer Advocacy:** > Hello, we take all feedback very seriously and are disappointed to hear about your experience as our client. We'd like to speak with you further to see how we can help. Please e-mail us at contact@insperity.com so we can discuss the particulars of your situation. ### 9. Senior Development Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Insperity?** Access to policies, time and attendance, PTO oversight - approvals, balance, tracking, benefits, packages are easy to choose, look at various options. The software side / portal access for employees makes HR possible for a small agency like ours. **What do you dislike about Insperity?** We don't have a person on site at our office available there in the moment of need. The disconnect between non presence in our office space makes exploring or explaining culture, behaviors, actions, hierarchies. policies and procedures not necessarily being "brought to life" or realized until later. **What problems is Insperity solving and how is that benefiting you?** Providing consistent HR support to our employees. Ensuring my personal needs are met as an employee, and as a manager. **Official Response from Julia with Customer Advocacy:** > Hi Hannah, we are proud to partner with you and your employees to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your experience working with us. ### 10. Streamlines Payroll with Helpful Support, Onboarding Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Heather H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** I use Insperity for payroll and benefits, and the price point is reasonably priced. I really appreciate having direct dedicated contacts for different issues, as it has been very helpful. They have made managing tasks easier and have given us confidence that we're doing it correctly. **What do you dislike about Insperity?** I think our onboarding experience was not ideal for us or for Insperity. There were some very aggressive challenges to meet our timing needs, and there were some things that fell through the cracks. **What problems is Insperity solving and how is that benefiting you?** We find Insperity makes managing payroll and benefits easier and gives us confidence we're doing it correctly. Having direct dedicated contacts for different issues has been very helpful. **Official Response from Julia with Customer Advocacy:** > Hi Heather, we take all feedback very seriously and are disappointed to hear about your onboarding experience as our client. We have shared your feedback with the appropriate internal teams for their review and consideration. Please e-mail us at contact@insperity.com if you’d like to discuss the particulars of your situation further. ### 11. Outstanding Customer Service and a Reliable Single Point of Contact **Rating:** 5.0/5.0 stars **Reviewed by:** Eric M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about Insperity?** Having a single point of contact like Melinda to reach out to. The customer service has been outstanding. **What do you dislike about Insperity?** You are on the more expensive side for a PEO. As a nonprofit, that can get tough, but I will admit that the service has been exceptional. **Recommendations to others considering Insperity:** You don't know how much you need them until you really need them. Small business owners need advice from experts and Insperity has filled this role expertly. **What problems is Insperity solving and how is that benefiting you?** Specifically HR. Melinda Gepfert has been a god send when it comes to assisting me with communication strategies as well as helping us navigate complex scenarios. ### 12. Friendly, Helpful, and Always Professional **Rating:** 4.0/5.0 stars **Reviewed by:** susane E. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Insperity?** Everyone is very friendly and helpful. Always Professional. I like having access to various consulting services as well. **What do you dislike about Insperity?** The portal is somewhat confusing to use. Reports especially are hard to figure out. Alot of backtracking from one step to another. Would like to see more simpler **Recommendations to others considering Insperity:** Its a robust system offering up a variety of options that a super helpful so you can focus on running your own business. **What problems is Insperity solving and how is that benefiting you?** They handle all payroll and benefit aspects of our business so I am able to focus on managing the agency. Free's up my time and not having to keep up with all the new laws, etc. **Official Response from Julia with Customer Advocacy:** > Hi Susane, thank you for sharing your satisfaction with our services and providing us with your feedback. We are proud to serve you and your people! ### 13. Invaluable HR and Payroll Support That Saves Us Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** Having a dedicated HR professional person to help with employee relations issues or any HR questions has been invaluable. Also, my payroll person has been awesome in helping with any questions regarding payroll and navigating the portal. Saves time with this service. **What do you dislike about Insperity?** I really haven't experienced anything that I dislike. **Recommendations to others considering Insperity:** I would advise any others considering Insperity to go ahead and use them for the convenience, customer service and all of the HR options/solutions they offer. I have used a number of other PEO's in the past and Insperity has been the best one to date. **What problems is Insperity solving and how is that benefiting you?** Insperity has been quite help with anything related to job descriptions, pay ranges, employee handbook questions or changes to employee handbook, reductions in force. There hasn't been one HR question or Payroll question that they haven't been able to help me with in a very timely manner. **Official Response from Julia with Customer Advocacy:** > Hello, we're happy to hear that working with Insperity has been beneficial to you and your company! Our team believes in our mission of helping businesses succeed so communities prosper. Thank you for taking the time to review us! ### 14. Easy-to-Use Website with Helpful HR & Payroll Specialists **Rating:** 5.0/5.0 stars **Reviewed by:** Marissa R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Insperity?** The website is easy to use. I also appreciate having an assigned HR and Payroll specialist I can go to for assistance when I need it. **What do you dislike about Insperity?** The time and attendance group seems to be a separate entity, and they aren’t very quick to respond when issues come up. It often takes days before anything is resolved. **Recommendations to others considering Insperity:** If you’re looking for a one-stop shop that covers HR, payroll, training, and benefits, consider Insperity. **What problems is Insperity solving and how is that benefiting you?** The staff is receiving training in proper communication. They are setting up a DISC training that staff can complete on their own, followed by a group meeting to discuss the results. **Official Response from Julia with Customer Advocacy:** > Hi Marissa, we're happy to hear that working with Insperity has been beneficial to you and your company! Our team believes in our mission of helping businesses succeed so communities prosper. Thank you for taking the time to review us! ### 15. High-Quality, Helpful Customer Service at Insperity **Rating:** 4.5/5.0 stars **Reviewed by:** Cesar M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I find the customer service to be very high at Insperity. Practically everyone I have spoke to is happy and willing to help. **What do you dislike about Insperity?** Occasionally, I am not able to get my answers solved immediately. So having to wait for the appropriate answer is sometimes hard when you are in a time crunch for the information. **Recommendations to others considering Insperity:** I would recommend that both other employers and employees give Insperity a shot. The customer service is good and the platform is stable. I think whoever chooses them will be very happy in the long run. **What problems is Insperity solving and how is that benefiting you?** I really enjoy the layout of the site and ease of access to information. The benefits, pay stub, 401k, etc are easily found using the website. **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your positive experience, Cesar! Thank you for taking the time to share your feedback. ### 16. Having a dedicated team makes it easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Pete G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** Having a dedicated person to contact when I have questions or need assistance. **What do you dislike about Insperity?** The call center can be confusing and unless I ask clarifying questions, I may not get to the resolution I need. **Recommendations to others considering Insperity:** Encourage employees to learn how to use and navigate the portal. Resources are available to them if they take the time to ask questions. **What problems is Insperity solving and how is that benefiting you?** The reason for the call today was regarding a change in status that would allow for FSA enrollment mid-year. I was able to get the answers I needed and have the correct form shared with me to proceed. Aside from that, I work with my payroll specialist and HR frequently and with their assistance things always go smoothly. **Official Response from Julia with Customer Advocacy:** > Hi Pete. We're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your organization! ### 17. Professional and Makes My Job Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Edna M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** their professionalism and how it makes my job easier. **What do you dislike about Insperity?** They seem to keep trying to update the software, which can be confusing to our employees and to me as an Admin. I'd like to see Insperity set up zoom meetings to go over any changes that are coming up to explain what they are doing. Also any HR laws that are changing so we can be aware without having to depend on reading a memo that could be overlooked. **Recommendations to others considering Insperity:** not sure **What problems is Insperity solving and how is that benefiting you?** I have no issues with Insperity. My contacts are always helpful and solve any problems I may have as soon as possible. **Official Response from Julia with Customer Advocacy:** > Hi Edna - Thank you for taking the time to share your rating and feedback. We're proud to serve our valued clients like you! ### 18. Simplifies Admin Tasks, Needs More Relevant Training **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Insperity?** I find Insperity's benefits surpass those of other PEOs. Insperity greatly simplifies payroll, timesheets, and PTO management. I appreciate the many tutorial videos Insperity provides for admin tasks. Their cookie-cutter performance review templates make the process easy. The software for timesheets and performance evaluations is much simpler to use compared to other PEO software. **What do you dislike about Insperity?** I think Insperity is too expensive even though their benefits are good. The trainings usually feel bloated or irrelevant to my work. I wish they were pre-recorded videos instead of live lectures because live sessions rarely fit into my schedule. There's too much focus on being DEI-centric and progressive ideologies, which feels incredibly preachy in trainings. Insperity could cut unnecessary positions and reduce payroll to let customers benefit from lower overhead costs. **What problems is Insperity solving and how is that benefiting you?** I find Insperity simplifies payroll, timesheets, and PTO, making admin tasks easier. Their performance review templates are very handy. Their software is simpler to use compared to other PEOs. **Official Response from Julia with Customer Advocacy:** > Hello, thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 19. Effective for Payroll, but Needs Better East Coast Support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Insperity?** I really appreciate the medical benefits, 401k, and the ability to keep track of PTO hours with Insperity. The Time and Attendance (T&A) team has been very helpful and always nice, answering all my questions. I also find the West Coast team beneficial as they are usually in the office and available, which makes things easier. **What do you dislike about Insperity?** I find it challenging when dealing with the East Coast team because there's no one available on West Coast time. It's hard to handle emergencies when I can't get a hold of anyone. Also, it seems like they are out of the office quite often, even according to East Coast time. **What problems is Insperity solving and how is that benefiting you?** I use Insperity for payroll and HR. It provides medical benefits, 401k, and tracks PTO hours. Their Time and Attendance services and the West Coast team are very helpful. **Official Response from Julia with Customer Advocacy:** > We're sorry to see you rated your experience with us this low. We would appreciate the opportunity to speak with you about your feedback. Please e-mail us at contact@insperity.com so that we have the opportunity to resolve any issues. ### 20. Easy-to-Navigate Portal with Responsive HR and Payroll Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Insperity?** Easy to navigate the Insperity Portal, and I have real people I can reach out to, whether it is HR or Payroll related **What do you dislike about Insperity?** I wish they could achieve better group health insurance rates, but that's probably more of a function of the health insurance companies rather than Insperity **Recommendations to others considering Insperity:** Compare the pricing and the scope of services, along with the fact that there are real people you can talk to when needed. For our money, Insperity is the best bet **What problems is Insperity solving and how is that benefiting you?** Insperity takes care of all of our payroll, and also is a great resource for all things HR-related **Official Response from Julia with Customer Advocacy:** > Hi Dennis. We're pleased to hear you've had a great experience working with Insperity! We are proud to serve you and your organization! ### 21. Easy to Use with Quick Benefits Processing **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Adjunct Instructor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Insperity?** I like Insperity because it is easy to use and provides a lot of information at any time, including my payroll and benefits. The system makes it easy to do life-changing events so that I can continue my benefits. I appreciate the easy visuals and the quick performance of Insperity. I rate it a 10 out of 10 for recommendation. **What do you dislike about Insperity?** I think the only thing would be that the log on can be a little clumsy at times. **What problems is Insperity solving and how is that benefiting you?** I find Insperity makes handling midyear benefit changes easy, offering quick access to needed information like payroll and benefits anytime. It's easy to use, but logging in can be a bit clumsy. **Official Response from Julia with Customer Advocacy:** > Hi John, we're pleased to hear you've had a great experience working with Insperity! We are proud to serve you and your organization. ### 22. Convenient Benefits Management but Needs More Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Insperity?** I like that I can see my paychecks pretty easily through Insperity and see a snapshot of my 401k. The app provides at least an overview of my finances on my phone, which is better than what I had with TriNet. It's definitely convenient to see my FSA balance and be able to view the details of my paycheck all in one place. I also appreciate that the support is pretty quick and the people I talk to are knowledgeable and can answer my questions, even in the wrong departments. **What do you dislike about Insperity?** It's a little annoying that I have to go to another website to see more details. It is a little annoying to submit the FSA claims. Insperity doesn't seem to offer the ability to easily compare paystubs, which I found valuable. It would also be nice if I could actually submit my claims on the Insperity app itself versus needing to go to the provider every single time. **What problems is Insperity solving and how is that benefiting you?** I find it convenient to see my paycheck and manage my 401k and FSA in Insperity. It’s nice to have an overview in the app. Being able to see more details than with TriNet is a plus. **Official Response from Julia with Customer Advocacy:** > Hello, thank you for taking the time to share your rating! We're proud to serve our valued clients like you! ### 23. Easy to Use, Responsive Support, and Almost No Issues **Rating:** 4.5/5.0 stars **Reviewed by:** Michael S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2026 **What do you like best about Insperity?** Easy to use, and almost no issues, and I can generally get ahold of someone very quickly if there is an issue **What do you dislike about Insperity?** This probably isn't Insperity's fault, but premiums keep going up by large amounts, and I was thinking we were more insulated being pooled with 20,000 employees **Recommendations to others considering Insperity:** If you're a small business looking for a way to have the entire HR suite, as well as getting access to much better healthcare options, then you should absolutely consider Insperity. **What problems is Insperity solving and how is that benefiting you?** Providing better health insurance than going through the exchange for a small business **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your satisfaction with the services and support Insperity provides, Michael. Thank you for taking the time to review us! ### 24. Quick, Positive, and Supportive Contacts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** My main contacts are quick to respond and always positive and supportive **What do you dislike about Insperity?** Sometimes the systems or updates are a bit slow. For example, it can take a while for time and attendance to get a project started which can be difficult for a startup company. Sometimes not always sure who to reach out to for certain issues (although direct support team are helpful in navigating). Lastly, it is difficult to get support on employer paid taxes and have to go through a payroll person. I never feel satisfied in those answers. **Recommendations to others considering Insperity:** If you have a diverse workforce across multiple states, this helps with compliance. It also helps you provide strong benefits to a company and the related support for employees and those benefits **What problems is Insperity solving and how is that benefiting you?** HR expertise and payroll services and compliance **Official Response from Julia with Customer Advocacy:** > We are proud to partner with you to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your experience working with us. ### 25. Insperity Handles the Details So I Don’t Have To **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** I like that, for the most part, I don’t have to think about Insperity or the tasks it handles for me. **What do you dislike about Insperity?** I wish Insperity offered a job board specifically for entry-level roles, where employers could post openings. **What problems is Insperity solving and how is that benefiting you?** As the franchisee of a small business, I’m responsible for a lot and end up wearing many hats. Having Insperity handle my HR, payroll, and health insurance has been a big relief. It lets me spend less time on those administrative tasks and more time focusing on the matters I actually need to deal with day to day. **Official Response from Julia with Customer Advocacy:** > Hi Marcus - we are thrilled to learn you have had a positive experience working with us! It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your company. Thank you for choosing Insperity! ### 26. Quick and smooth **Rating:** 5.0/5.0 stars **Reviewed by:** Queenie V. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** I was shocked they was open today. It’s a holiday! **What do you dislike about Insperity?** I haven’t had a reason to dislike the company or the platform. However I wish I didn’t see my old employers information first and see my current job **Recommendations to others considering Insperity:** It’s quick and I love the app. You can find and see a lot of your benefits **What problems is Insperity solving and how is that benefiting you?** My direct deposit was sent to a closed account, and to verify I needed to change emails they was able to walk me through it and update my email account. They was transparent on the time it may take for me to receive my payment and connected me with my specialist for payroll **Official Response from Julia with Customer Advocacy:** > Hi Queenie. We're pleased to hear you've had a great experience working with Insperity. We are proud to serve you and your organization! ### 27. Helpful, Responsive Support—Inperity Is a Great Resource **Rating:** 4.5/5.0 stars **Reviewed by:** Frankie B. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** Everyone is very helpful and responds to questions or requests quickly. We have found Inperity to be a great resource. **What do you dislike about Insperity?** Not much, a few things like performance evaluation, it is a process to kick them off **Recommendations to others considering Insperity:** Do it if you have a hogpod of programs you're using, with a smaller team supporting you. Do it. With our last provider, we had to wait a really long time to get answers, and most of the time we didn't get answers. **What problems is Insperity solving and how is that benefiting you?** Gives a much better employee experience to our staff, and everything is in one place **Official Response from Julia with Customer Advocacy:** > Hi Frankie, we're pleased to hear you've had a great experience working with Insperity! We are proud to serve you and your people. ### 28. Easily Reach Real People—Great Interactions with Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** Charlene M. | Sr Director of People Operations and Special projects, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** Easily available real live people. I enjoy interacting with all of my Insperity contacts. **What do you dislike about Insperity?** I cannot think of anything that I dislike. **Recommendations to others considering Insperity:** If I owned my own company, I would use Insperity. The platform is intuitive and the live support and account management is trustworthy. **What problems is Insperity solving and how is that benefiting you?** HR Legal advice. I work at a small company and wear many hats, including HR. When something comes up that is outside of my scope, or when I need confirmation of my decsions, Insperity is always there to provide the guidance I need to protect my employees and employer. **Official Response from Julia with Customer Advocacy:** > Hi Charlene, making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity! ### 29. Easy Access and Smooth Navigation **Rating:** 4.5/5.0 stars **Reviewed by:** Dawn M. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Insperity?** Very ease to access both on the app or the desktop versions. Easy to navigate and find what I need. Also easy to speak to a live person when needed. **What do you dislike about Insperity?** Times out too quickly and requires have to sign back in, in the middle of updating employee times cards, for example. **Recommendations to others considering Insperity:** Overall my experience has been very good. Insperity is the total package offering everything from payroll to retirement planning, to health benefits and more. The employee discount plan is another great advantage. **What problems is Insperity solving and how is that benefiting you?** I needed to change my 401(k) contribution from Pretax to Roth. This will be a permanent change to my investments. **Official Response from Julia with Customer Advocacy:** > Hi Dawn, making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity! ### 30. Clear Instructions Make the Online Portal Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Erik L. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Insperity?** Clear instructions on how to navigate the online portal. **What do you dislike about Insperity?** Currently I do not have access to my 401(k) account details, like account number. **Recommendations to others considering Insperity:** Use the telephone number to have a representative help you with your questions. **What problems is Insperity solving and how is that benefiting you?** Access to my 401(k) account. This will help me identify my account number for a possible future rollover as I am no longer with my previous company Verdagy. **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your positive experience, Erik! Thank you for taking the time to share your feedback. ### 31. Simple to Use, But Lacking Wow Factor **Rating:** 2.5/5.0 stars **Reviewed by:** marcos t. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Insperity?** I find using Insperity for logging in and out of work quite straightforward, and requesting time off is easy. It's pretty simple to talk to their customer service; when I had a question about an email, they answered it quickly and easily, which was good. I appreciate the simplicity of using Insperity, as it makes my work routine easier. **What do you dislike about Insperity?** Not sure **What problems is Insperity solving and how is that benefiting you?** I use Insperity to log in and out of work, request time off, and send messages to management. It's pretty straightforward and simplifies these tasks. Their customer support is responsive and easy to talk to. **Official Response from Julia with Customer Advocacy:** > Hi Marcos. Thank you for taking the time to share your rating! We're proud to serve our valued clients like you. ### 32. Seamless Payroll and HR Management **Rating:** 5.0/5.0 stars **Reviewed by:** Molly R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Insperity?** I like the easy access and adjustments on the timesheet, PTO recordings, and payroll processing; these features are easy to maintain. It's also easy to reach out to Insperity employees with any questions, and they usually respond in a timely manner either via email or phone calls. **What do you dislike about Insperity?** Nothing **What problems is Insperity solving and how is that benefiting you?** I use Insperity for payroll, time clock, HR purposes, and more. It's easy to reach out to their employees with questions. I like the easy access and adjustments on timesheets, PTO recordings, and payroll processing. **Official Response from Julia with Customer Advocacy:** > Hi Molly, we are thrilled to learn you have had a positive experience working with us. It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your team. Thank you for choosing Insperity! ### 33. Responsive HR Support from Andrell **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Insperity?** It is great that when we have HR issues or questions, Andrell is ready & willing to assist. **What do you dislike about Insperity?** The only real downside is the cost for using Insperity. The fees are pretty steep for a small company such as ours **Recommendations to others considering Insperity:** Do your research. Compare apples to apples. Insperity is a CPEO. Is this important to you or not? What other features/services do you need? Insperity offers quite a range of various medical plans to choose from. Is this important to you? Do you need a PEO that can offer HR assistance to keep your company aligned with labor laws? Insperity offers this. **What problems is Insperity solving and how is that benefiting you?** Processing our payroll is good. Providing group medical insurance benefits. HR advice when needed **Official Response from Julia with Customer Advocacy:** > We are thrilled to learn you have had a positive experience working with us! It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your team. Thank you for choosing Insperity! ### 34. Convenient HR Management with Insperity **Rating:** 4.0/5.0 stars **Reviewed by:** Meg W. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** I like using Insperity for HR benefits as it allows my team and I to request time off and report sick days very easily. It's convenient for tracking benefits, time off, and conducting reviews, which enhances our workflow. The app itself is very convenient, adding to the overall ease of use. The lessons we are required to take about HR topics are also helpful. **What do you dislike about Insperity?** Nothing **What problems is Insperity solving and how is that benefiting you?** We use Insperity for HR benefits, making it easy to request time off, track paychecks, and manage team reviews. The app's convenience and helpful HR lessons support our workflow efficiently. **Official Response from Julia with Customer Advocacy:** > Hi Meg. Making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity as your company's PEO! ### 35. Supportive and User-Friendly for Disability Management **Rating:** 3.5/5.0 stars **Reviewed by:** Colleen G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Insperity?** I find Insperity very helpful in guiding me through the process of taking short term disability, which I had never done before. They assisted me with filling out the necessary forms and navigating the application process, making sure I knew where to go and what to do. The people I interacted with were very nice and incredibly helpful to me, which made a positive difference in my experience. **What do you dislike about Insperity?** Na **What problems is Insperity solving and how is that benefiting you?** Insperity helped me through short term disability, guiding me in filling out forms and starting the process since it was my first time. **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your satisfaction with the services and support Insperity provides, Colleen. Thank you for taking the time to review us! ### 36. Client Partner Feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph C. | Senior Vice President of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Insperity?** Our HR Specialist along with our Payroll Support person are very knowledgeable in the areas of expertise and always willing to assist when needed. **What do you dislike about Insperity?** It is difficult to navigate the Insperity Premier portal at times when I have a question and don't want to have to rely on our HR Specialist or Payroll support person for assistance. **What problems is Insperity solving and how is that benefiting you?** Insperity has provided solid assistance when comes to compliance related issues that we encounter. ### 37. One-Stop HR Vendor, but Account Rep Consistency Could Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Charlie P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about Insperity?** I like that I only have to deal with one vendor for so many aspects of our HR function. **What do you dislike about Insperity?** I have worked with several account reps in our time with Insperity. Consistency in who I deal with would be nice. **Recommendations to others considering Insperity:** Sometimes things can take a while to complete because of the many layers of working with a large provider. **What problems is Insperity solving and how is that benefiting you?** I like the "all in one" aspect of HR, payroll, benefits, health care. ### 38. Extremely Responsive, Helpful Team Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Insperity?** The team is extremely responsive and helpful when needed. **What do you dislike about Insperity?** The Time & Attendance platform is not as intuitive as it could be. It takes time to get familiar with it. **Recommendations to others considering Insperity:** We switched to Insperity after using another PEO, and we’ve been very pleased with the service. The team at Insperity is consistently responsive, and they make the whole process easy to navigate. If you’re looking for a PEO with exceptional service, Insperity is a great provider to choose. **What problems is Insperity solving and how is that benefiting you?** Insperity has been a great partner for payroll and HR-related matters. They make it very easy to work with - I appreciate how responsive our team at Insperity is. ### 39. Streamlined US Operations with Some Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Todd P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Insperity?** I find Insperity's 401(k) and health care benefits information through the portal incredibly valuable. The helpline has been particularly useful, allowing me to call, ask questions, and get clarifications that might not be readily available in the portal. **What do you dislike about Insperity?** Maybe, we've had some challenges with the 401(k) information being updated. So maybe a little more velocity on getting information to the portal. **What problems is Insperity solving and how is that benefiting you?** Insperity helps us organize benefits for our US employees, providing valuable 401(k) and healthcare information through their portal. The helpline is also very useful for getting quick answers. **Official Response from Julia with Customer Advocacy:** > Hi Todd. We are proud to partner with you and your organization to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your experience working with us. ### 40. FY 25-26 **Rating:** 4.0/5.0 stars **Reviewed by:** Cathy M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** Benefit affordability, employee information access, and ease of navigating **What do you dislike about Insperity?** Difficulties running payroll reports to reflect the accurate data for accruals. Not PTO accruals, all payroll accruals for a fiscal year with custom dates. **Recommendations to others considering Insperity:** Do not rush going live with Insperity. Take your time setting up the system for your needs. **What problems is Insperity solving and how is that benefiting you?** This benefit is affordable for our employees, which is important since we are a small organization. Khari Miller is very knowledgeable, professional, friendly, and responsive whenever we have questions. **Official Response from Julia with Customer Advocacy:** > Hi Cathy - Thank you for taking the time to share your rating! We're proud to serve our valued clients like you. ### 41. Insperity Premier feedback Summer 2026 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about Insperity?** Single log in houses all platforms, Team members know each other and work together when necessary **What do you dislike about Insperity?** Time & Attendance functionality with reporting and time card functions **Recommendations to others considering Insperity:** I value having appointed contact people within the organization rather than getting the next representative available. I appreciate how timely responses are to my questions and that more often than not they are in agreement with what I think about a situation. They have offered me insight and guidance when HR issues have come up. **What problems is Insperity solving and how is that benefiting you?** HR questions, handbook updates and revisions, benefits questions. Having a designated HR person saves me time and gets me concrete answers to the questions I have. ### 42. Chief Financial Officer **Rating:** 5.0/5.0 stars **Reviewed by:** Bridget S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** I really appreciated the staff’s friendliness and how responsive they were. **What do you dislike about Insperity?** I sometimes find it difficult to locate what I’m looking for on the website, and it can take longer than I expect to navigate to the right page. **Recommendations to others considering Insperity:** Insperity takes the stress out of the HR functions of an organization with support at every level. **What problems is Insperity solving and how is that benefiting you?** Insperity makes processing payroll easy and they manage all reporting for our small organization. They also handle the management of our benefits. **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your positive experience, Bridget! Thank you for taking the time to share your feedback. ### 43. Easy-to-Use Web Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Michael R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Insperity?** I generally find the web interface easy to use. **What do you dislike about Insperity?** I didn't like that the life change event online form could not handle all circumstances. It allowed me to add coverage for coverage I didn't currently have (medical) but did not allow me to update coverage (adding dependent to dental), so I had to fill out the form manually. **What problems is Insperity solving and how is that benefiting you?** Update to health insurance selections due to life change event. The woman I spoke with was extremely helpful in assisting me with navigating the form. **Official Response from Julia with Customer Advocacy:** > Hi Michael. Making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity. ### 44. Comprehensive Benefits Management with a User-Friendly Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I like that Insperity has been a great employee solution as an end user for managing work benefits. The dashboard gives me an excellent overview of my finances, allowing me to view and manage my 401k, PTO, and payroll all in one place. It's helpful to be able to make changes directly from the same dashboard, including changes to my 401k and viewing payroll, which provides a centralized experience. I also appreciate being able to manage my direct deposit through the same dashboard, adding to the convenience of having everything centralized. **What do you dislike about Insperity?** Nothing at this time **What problems is Insperity solving and how is that benefiting you?** Insperity solves benefits management, allowing me to view and manage all my work benefits including 401k, PTO, and payroll from one dashboard. It's great for making changes easily and accessing educational resources. **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your positive experience! Thank you for taking the time to share your feedback. ### 45. The people are friendly and they have excellent multi-state experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer W. | Self-Employed, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Insperity?** the people are mostly helpful and the software is user-friendly **What do you dislike about Insperity?** The connection between payroll and Time and Attendance is not smooth. **Recommendations to others considering Insperity:** Make sure you are very clear with the upfront about anything unusual about your business. They are willing to adjust, but it takes time and they won't necessarily allocate it unless you push for it. **What problems is Insperity solving and how is that benefiting you?** The interface is user-friendly and they do a good job of handling the taxes and liabilities for multiple states **Official Response from Julia with Customer Advocacy:** > Hi Jennifer, thank you for choosing Insperity! We appreciate you taking the time to share your positive experience working with us. ### 46. Fast, Reliable Support When You Need It **Rating:** 3.5/5.0 stars **Reviewed by:** Zach P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Insperity?** Speed of support whenever needed Always so helpful and friendly! **What do you dislike about Insperity?** I dont love the different departments. Having to contact time and attendance added friction. Wish everything was answerable by 1 person **Recommendations to others considering Insperity:** Get AMs phone number and dont be afraid to call. THey are so nice! **What problems is Insperity solving and how is that benefiting you?** I have no experience with PEO or with HR etc but Sherrice was always available to point me in the right direction and to provide guidance! **Official Response from Julia with Customer Advocacy:** > Hi Zach. Thank you for sharing your experience working with us! It's our pleasure to serve our valued clients like you. ### 47. Great support for small business **Rating:** 4.0/5.0 stars **Reviewed by:** Jan D. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Insperity?** HR partnership, you are not alone in dealing with HR issues. **What do you dislike about Insperity?** Benefits help desk can be hard to reach; can hold for lengthy time periods **Recommendations to others considering Insperity:** Insperity is great for small business as they are an additional source for HR guidelines and reviews. **What problems is Insperity solving and how is that benefiting you?** HR issues. Great at reviewing and adding language for policies as well as corrective action. Service level is excellent when it comes to getting in touch with HR. **Official Response from Julia with Customer Advocacy:** > Hi Jan, we are proud to partner with you and your employees to help your business thrive and grow. We appreciate you taking the time to share your rating! ### 48. Smooth Payroll and Great Specialist, But Overly Complex Processes and UI Need Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Insperity?** Payroll process works smoothly, and our payroll specialist is awesome! Sales team at Insperity is also awesome - they go up and beyond. **What do you dislike about Insperity?** Compared with Insperity’s peer set, processes feel overly complex. Staff availability and responsiveness also aren’t as quick as what I’ve experienced with Insperity’s peer set. The user interface and task automation could be improved to make the platform more efficient (and remove potential for errors) and bring it into better alignment with its peer set. **What problems is Insperity solving and how is that benefiting you?** Insperity helps us solve our HR, benefits and payroll matters. Generally speaking, standard activities work well and for the most part, I can complete those activities on my own. **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share your feedback with us! If you need help getting in touch with anyone from our team, please feel free to contact us at contact@insperity.com. ### 49. Insperity: Reliable, Diligent, and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Insperity?** We’ve found Insperity to be very reliable. They work hard and diligently, and they get the job done efficiently. **What do you dislike about Insperity?** There isn’t much—if anything—that I dislike about Insperity. **Recommendations to others considering Insperity:** Insperity provides a lot of resources in a complicated industry that deals with Human Resources. When you work in many states, each with different employment laws, it’s important to have a resource like Insperity. **What problems is Insperity solving and how is that benefiting you?** We were working on the employee handbook. **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your satisfaction with the services and support Insperity provides, David. Thank you for taking the time to review us! ### 50. Why I love Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Insperity?** I love having a human being I can see and talk to, not just communicate through email with and not have to go through an automated question and answer system. **What do you dislike about Insperity?** The hours of availability for phone or meeting consultation. **Recommendations to others considering Insperity:** If they are looking for a company that assigns real people to your process each step of the way. Insperity is a great option. **What problems is Insperity solving and how is that benefiting you?** Insperity is helping me work through several HR issues that have surfaced, and continue to surface, in our organization. Londi, in particular, helps me navigate the intricacies and mitigate risk to the organization while also providing great wording and employee-centered perspectives. **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share why you chose Insperity and how you've had a positive experience working with us! We're proud to serve our valued clients like you. ## Insperity Discussions - [Does insperity use iSolved?](https://www.g2.com/discussions/insperity-workforce-acceleration-does-insperity-use-isolved) - [Does insperity use iSolved?](https://www.g2.com/discussions/does-insperity-use-isolved) - [What is insperity Premier?](https://www.g2.com/discussions/what-is-insperity-premier) - [What is org chart now?](https://www.g2.com/discussions/what-is-org-chart-now) - [What is insperity workforce optimization?](https://www.g2.com/discussions/insperity-workforce-acceleration-what-is-insperity-workforce-optimization-57189443-e774-4f45-ade5-17e48c3a8a3d) - [View Insperity pricing details and edition comparison](https://www.g2.com/products/insperity/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+03%3A58%3A33+-0500&secure%5Bsession_id%5D=6a531641-17b5-4310-bdf6-4666a50db295&secure%5Btoken%5D=06d4d50fae9f547bf65bd2a6446059b4274c361b37e1ab739f13031755d7ebdb&format=llm_user) ## Insperity Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Core Features - Payroll Services** - Payroll Runs - Payroll Department - Analytics - Direct Deposit **Advanced Features - Payroll Services** - Pay Taxes - Benefits - Other Training - Time Tracking - Integration **Support - Payroll Services** - Experts - Live Support **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Insperity Alternatives - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews) - 4.0/5.0 (270 reviews) - [G&A Partners Services](https://www.g2.com/products/g-a-partners-services/reviews) - 4.7/5.0 (63 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews)