--- title: Insperity Reviews meta_title: 'Insperity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 488 reviews by the users' company size, role or industry to find out how Insperity works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 488 scale: '5' date_modified: '2026-11-04' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services ---

Insperity Reviews & Provider Details

Insperity Reviews (488)

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Insperity Reviews (488)

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4.3
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Jenna B.
JB
Jenna B.
Executive Director
Small-Business (50 or fewer emp.)
"Phenomenal, Responsive Team That Makes the Experience Personal"
4/5
What do you like best about Insperity?

The people who work at Insperity are phenomenal. They are highly responsive and competent, and take the time to learn about our team culture and needs to make the experience more personal. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

I wish we could have more options beyond United Healthcare, specifically local insurance plan providers. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Fortune 500-Level Benefits and HR Relief, So We Can Focus on Growth"
3.5/5
What do you like best about Insperity?

Insperity uses its co-employment pooling power to help smaller teams access Fortune 500-level health plans, retirement programs, and wellness perks—often at rates we could never negotiate on our own. For us, the biggest advantage is added capacity. Back-office HR work—such as onboarding, tax filings, benefits administration, and policy writing—can consume an enormous amount of staff time. By offloading these complex administrative functions to Insperity, leadership and staff can redirect nearly all of their energy toward strategic growth, program delivery, and our core organizational goals. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

Because employees are pooled under Insperity’s master PEO insurance policy, you’re limited to the specific health, dental, and vision plans Insperity offers (typically UnitedHealthcare). As a result, you can’t easily shop around for a more customized health insurance plan. Employees also receive paychecks and tax forms (W-2s) that carry Insperity’s name alongside, or sometimes instead of, your organization’s name. For newly hired staff, the “co-employment” relationship can also be confusing at first, especially when they’re trying to figure out who should handle specific HR questions. Review collected by and hosted on G2.com.

Becky D.
BD
Becky D.
Mid-Market (51-1000 emp.)
"Highly Efficient Service with Exceptionally Knowledgeable Support"
5/5
What do you like best about Insperity?

Very efficient, with great customer service and extensive knowledge. They’ve been able to answer every question we’ve put to them. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

Nothing in particular to note; I wouldn’t hesitate to recommend them. Review collected by and hosted on G2.com.

Verified User in Construction
CC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Efficient, Collaborative Payroll Approvals with a Strong Onboarding Portal"
4.5/5
What do you like best about Insperity?

The payroll approval workflow is highly efficient and collaborative. The system makes it easy for me to finalize and approve payroll directly in the platform once our finance team gives the go-ahead and HR verifies the hourly hours. The structured onboarding portal is also a major upside for managing new hires. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

The time-tracking controls can sometimes feel overly rigid. To maintain accurate time tracking and prevent unauthorized manual adjustments across the group, we had to disable punch editing entirely. This rigidity occasionally increases the administrative burden on HR to manually correct genuine punch errors for employees. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Outstanding People and Expert Support for Retirement, Payroll, and Talent Planning"
5/5
What do you like best about Insperity?

What we like best is the people. When we asked questions about preparing for retirements, our advisor Megan researched them, shared a sample policy and templates, and told us honestly when something was outside what Insperity can advise on. Payroll answered a question about splitting retirement contributions between pre-tax and Roth quickly and clearly. Beyond the day-to-day support, Insperity gives us access to specialists in Performance Services and Talent Acquisition, so we can plan succession and look at internal talent before hiring externally. We also appreciate that former employees keep access to their paystubs and W-2s for 18 months. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

Very little. Insperity works with organizations of every type and size, so we understand that not every resource can be specific to each client. Some of the benefits information we received early on was general, and it took a follow-up or two to sort out what applies to us. For example, we do not offer a group health plan or an HSA, and some answers assumed we did. The team was always willing to clarify, and a short guide for organizations with a smaller benefits package would make that easier still. Review collected by and hosted on G2.com.

Michael S.
MS
Michael S.
CEO
Small-Business (50 or fewer emp.)
"Passionate Culture and Fast, Impressive Support at Insperity"
5/5
What do you like best about Insperity?

We really appreciate the culture at Insperity. You can feel the passion and desire for each Insperity team member to be their best and help us be our best as their customer and partner. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

I do not find anything I dislike about Insperity. There was a glitch with the onboarding create account for a new hire last week, and the contact center escalated the issue and it was resolved quickly. I was impressed with the support response as they reached out to the employee directly and took care of him. Review collected by and hosted on G2.com.

Yen Z.
YZ
Yen Z.
Small-Business (50 or fewer emp.)
"All-in-One Payroll, HR, Benefits, and Compliance—Responsive Support Included"
5/5
What do you like best about Insperity?

I like that Insperity provides a comprehensive HR and payroll solution under one platform. Having dedicated representatives for different areas is helpful, and the team is generally responsive when we have questions or need assistance. The reporting and payroll tools also make our regular administrative work more efficient. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

Since Insperity offers many different services, it is sometimes difficult to know which department or representative should handle a particular request. Some issues require communication with multiple teams, which can make the process more complicated and time-consuming than necessary. It would be helpful to have better coordination between departments and clearer ownership of requests from beginning to end. Review collected by and hosted on G2.com.

KG
Kye G.
Small-Business (50 or fewer emp.)
"Great all-in-one PEO with strong Client Success, but slow issue resolution and unclear ownership"
3.5/5
What do you like best about Insperity?

The single most valuable piece is the dedicated Client Success Manager relationship — having a named person who knows our account, rather than a rotating ticket queue, makes a real difference when something is time-sensitive. I also value the breadth of the benefits offering and the employee-facing support (the contact center, the Premier portal, decision-support tools during open enrollment) that takes some of the load off my desk. Having payroll, benefits, compliance, workers' comp, performance reviews, learning, and expense and travel tools all under one roof is genuinely convenient, and the stability of an established PEO carries weight when we're going through investor diligence. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

Resolution speed on configuration and compliance issues is the recurring pain point — some Time and Attendance and portal items have taken multiple weeks to confirm, which is hard when I need an answer to move. Ownership can also blur across the HR Partner, Shared Services, and Time and Attendance teams, so I sometimes end up being the one synthesizing a final answer rather than receiving one. On compliance guidance, I've occasionally had to independently verify recommendations against the actual state statutes because the advice didn't come with a cited source. And on cost, the structure is less predictable than I'd like — admin fees plus a co-employment risk fee without an obvious corresponding service, and annual increases that are hard to forecast as we scale. Often level of service is only increased once an issue is raised, not proactively and not consistently. Sometimes it appears that departments are disjointed and that one team often hands off issues to other teams without providing any real guidance or support. Review collected by and hosted on G2.com.

Sarah  C.
SC
Sarah C.
Deputy Director
Mid-Market (51-1000 emp.)
"Strong CA HR Compliance Expertise, But Limited Proactive Employee Relations Support"
3/5
What do you like best about Insperity?

They are staying knowledgeable regarding the latest legal requirements and best practices in HR pertaining to CA and we know they ensure we maintain compliance. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

They don't proactively reach out regarding how employee relations is going and are not a consistent, full-time presence in employee relations matters to the organization, only when we proactively reach out to ask for help. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Streamlined HR and Better Benefits, but Employer Guidance Falls Short"
3.5/5
What do you like best about Insperity?

I use Insperity to handle HR and provide a great benefits package. It gives us more predictability in our healthcare expenses year over year and lets us provide better healthcare packages for the same investment. I value having a dedicated person to talk to when we have critical HR issues or need assistance, and I can get feedback and come up with a plan. The integrated technology platform lets employees check, select, and change benefits and see their paychecks, which frees up staff time. Insperity also handles employee onboarding paperwork and payroll, freeing us up to do other things. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

For employers, the same level of support and automated assistance isn’t there, so sometimes it’s a little difficult to figure out how to do certain things in the tool. An AI chatbot on the employer side would probably help me get to the right information a lot quicker. Review collected by and hosted on G2.com.

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Ashley M.
AM
Ashley Moudry
•
Last activity 4 months ago

How has Insperity’s dashboard experience been for managing retirement funds?

GU
Guest User

What is TimeStar used for?

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