---
title: Insperity Reviews
meta_title: 'Insperity Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 273 reviews by the users' company size, role or industry
  to find out how Insperity works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 273
  scale: '5'
date_modified: '2026-07-31'
parent_category:
  name: HR Services
  url: https://www.g2.com/categories/hr-services
---

# Insperity Reviews
**Vendor:** Insperity  
**Category:** [HR Consulting Providers](https://www.g2.com/categories/hr-consulting)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 273
## About Insperity
Insperity is a human resources partner that goes beyond the expected, meeting you where your company is now – and readying it for the future. Our purpose is to help companies accelerate growth by focusing on human potential. We offer small to midsize businesses the HR insights, expertise and technology needed to increase the likelihood, degree and speed of success. From people strategies and workforce management to employee benefits and HR compliance support, we can help you boost employee engagement and build a more resilient business. Whether you’re looking for an HR tech platform or a full-service professional employer organization (PEO),\* we’ve got you covered. We have a wide range of HR solutions to help your business thrive. Insperity HRCore The Insperity HRCore™ solution combines HR support with a human capital management technology platform designed to streamline workforce, payroll and benefits administration. Insperity HR360 The Insperity® HR360 solution is a dynamic, full-service PEO offering that provides strategic HR guidance to support leadership, employees and efficient ways of working. Insperity HRScale The Insperity HRScale™ solution, developed with Workday, is a PEO offering for fast-growing businesses that combines expert service with powerful technology to tackle HR challenges. Additional services You can also include these add-ons to our solutions: • Contractor management platform • Talent acquisition services • Financial services • Retirement services • Insurance services You have options when it comes to HR providers, but few companies offer the same level of service as Insperity. We’re a true HR partner, working closely with your team to build a people strategy that strengthens your organization. It’s a direct reflection of our mission to help businesses succeed so communities prosper. Ready to transform your approach to HR? See what’s possible with Insperity: insperity.com. \*A PEO is a comprehensive HR partner that can help with your most time-consuming HR tasks and manage certain employer-related responsibilities through a co-employment relationship.




## Insperity Reviews
  ### 1. Invaluable HR and Payroll Support That Saves Us Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2026

**What do you like best about Insperity?**

Having a dedicated HR professional person to help with employee relations issues or any HR questions has been invaluable.  Also, my payroll person has been awesome in helping with any questions regarding payroll and navigating the portal.  Saves time with this service.

**What do you dislike about Insperity?**

I really haven't experienced anything that I dislike.

**Recommendations to others considering Insperity:**

I would advise any others considering Insperity to go ahead and use them for the convenience, customer service and all of the HR options/solutions they offer.  I have used a number of other PEO's in the past and Insperity has been the best one to date.

**What problems is Insperity solving and how is that benefiting you?**

Insperity has been quite help with anything related to job descriptions, pay ranges, employee handbook questions or changes to employee handbook, reductions in force.  There hasn't been one HR question or Payroll question that they haven't been able to help me with in a very timely manner.

**Official Response from Julia with Customer Advocacy:**

> Hello, we're happy to hear that working with Insperity has been beneficial to you and your company! Our team believes in our mission of helping businesses succeed so communities prosper. Thank you for taking the time to review us!

  ### 2. Easy-to-Use Website with Helpful HR & Payroll Specialists

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marissa R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Insperity?**

The website is easy to use. I also appreciate having an assigned HR and Payroll specialist I can go to for assistance when I need it.

**What do you dislike about Insperity?**

The time and attendance group seems to be a separate entity, and they aren’t very quick to respond when issues come up. It often takes days before anything is resolved.

**Recommendations to others considering Insperity:**

If you’re looking for a one-stop shop that covers HR, payroll, training, and benefits, consider Insperity.

**What problems is Insperity solving and how is that benefiting you?**

The staff is receiving training in proper communication. They are setting up a DISC training that staff can complete on their own, followed by a group meeting to discuss the results.

**Official Response from Julia with Customer Advocacy:**

> Hi Marissa, we're happy to hear that working with Insperity has been beneficial to you and your company! Our team believes in our mission of helping businesses succeed so communities prosper. Thank you for taking the time to review us!

  ### 3. High-Quality, Helpful Customer Service at Insperity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cesar M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2026

**What do you like best about Insperity?**

I find the customer service to be very high at Insperity. Practically everyone I have spoke to is happy and willing to help.

**What do you dislike about Insperity?**

Occasionally, I am not able to get my answers solved immediately. So having to wait for the appropriate answer is sometimes hard when you are in a time crunch for the information.

**Recommendations to others considering Insperity:**

I would recommend that both other employers and employees give Insperity a shot. The customer service is good and the platform is stable. I think whoever chooses them will be very happy in the long run.

**What problems is Insperity solving and how is that benefiting you?**

I really enjoy the layout of the site and ease of access to information. The benefits, pay stub, 401k, etc are easily found using the website.

**Official Response from Julia with Customer Advocacy:**

> We're happy to hear about your positive experience, Cesar! Thank you for taking the time to share your feedback.

  ### 4. Having a dedicated team makes it easy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pete G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2026

**What do you like best about Insperity?**

Having a dedicated person to contact when I have questions or need assistance.

**What do you dislike about Insperity?**

The call center can be confusing and unless I ask clarifying questions, I may not get to the resolution I need.

**Recommendations to others considering Insperity:**

Encourage employees to learn how to use and navigate the portal. Resources are available to them if they take the time to ask questions.

**What problems is Insperity solving and how is that benefiting you?**

The reason for the call today was regarding a change in status that would allow for FSA enrollment mid-year. I was able to get the answers I needed and have the correct form shared with me to proceed. Aside from that, I work with my payroll specialist and HR frequently and with their assistance things always go smoothly.

**Official Response from Julia with Customer Advocacy:**

> Hi Pete. We're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your organization!

  ### 5. Professional and Makes My Job Easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edna M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about Insperity?**

their professionalism and how it makes my job easier.

**What do you dislike about Insperity?**

They seem to keep trying to update the software, which can be confusing to our employees and to me as an Admin. 
I'd like to see Insperity set up zoom meetings to go over any changes that are coming up to explain what they are doing. Also any HR laws that are changing so we can be aware without having to depend on reading a memo that could be overlooked.

**Recommendations to others considering Insperity:**

not sure

**What problems is Insperity solving and how is that benefiting you?**

I have no issues with Insperity. My contacts are always helpful and solve any problems I may have as soon as possible.

**Official Response from Julia with Customer Advocacy:**

> Hi Edna - Thank you for taking the time to share your rating and feedback. We're proud to serve our valued clients like you!

  ### 6. Simplifies Admin Tasks, Needs More Relevant Training

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2026

**What do you like best about Insperity?**

I find Insperity's benefits surpass those of other PEOs. Insperity greatly simplifies payroll, timesheets, and PTO management. I appreciate the many tutorial videos Insperity provides for admin tasks. Their cookie-cutter performance review templates make the process easy. The software for timesheets and performance evaluations is much simpler to use compared to other PEO software.

**What do you dislike about Insperity?**

I think Insperity is too expensive even though their benefits are good. The trainings usually feel bloated or irrelevant to my work. I wish they were pre-recorded videos instead of live lectures because live sessions rarely fit into my schedule. There's too much focus on being DEI-centric and progressive ideologies, which feels incredibly preachy in trainings. Insperity could cut unnecessary positions and reduce payroll to let customers benefit from lower overhead costs.

**What problems is Insperity solving and how is that benefiting you?**

I find Insperity simplifies payroll, timesheets, and PTO, making admin tasks easier. Their performance review templates are very handy. Their software is simpler to use compared to other PEOs.

**Official Response from Julia with Customer Advocacy:**

> Hello, thank you for taking the time to share your rating. We're proud to serve our valued clients like you!

  ### 7. Effective for Payroll, but Needs Better East Coast Support

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about Insperity?**

I really appreciate the medical benefits, 401k, and the ability to keep track of PTO hours with Insperity. The Time and Attendance (T&A) team has been very helpful and always nice, answering all my questions. I also find the West Coast team beneficial as they are usually in the office and available, which makes things easier.

**What do you dislike about Insperity?**

I find it challenging when dealing with the East Coast team because there's no one available on West Coast time. It's hard to handle emergencies when I can't get a hold of anyone. Also, it seems like they are out of the office quite often, even according to East Coast time.

**What problems is Insperity solving and how is that benefiting you?**

I use Insperity for payroll and HR. It provides medical benefits, 401k, and tracks PTO hours. Their Time and Attendance services and the West Coast team are very helpful.

**Official Response from Julia with Customer Advocacy:**

> We're sorry to see you rated your experience with us this low. We would appreciate the opportunity to speak with you about your feedback. Please e-mail us at contact@insperity.com so that we have the opportunity to resolve any issues.

  ### 8. Easy-to-Navigate Portal with Responsive HR and Payroll Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dennis B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about Insperity?**

Easy to navigate the Insperity Portal, and I have real people I can reach out to, whether it is HR or Payroll related

**What do you dislike about Insperity?**

I wish they could achieve better group health insurance rates, but that's probably more of a function of the health insurance companies rather than Insperity

**Recommendations to others considering Insperity:**

Compare the pricing and the scope of services, along with the fact that there are real people you can talk to when needed.  For our money, Insperity is the best bet

**What problems is Insperity solving and how is that benefiting you?**

Insperity takes care of all of our payroll, and also is a great resource for all things HR-related

**Official Response from Julia with Customer Advocacy:**

> Hi Dennis. We're pleased to hear you've had a great experience working with Insperity! We are proud to serve you and your organization!

  ### 9. Easy to Use with Quick Benefits Processing

**Rating:** 5.0/5.0 stars

**Reviewed by:** John M. | Adjunct Instructor, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Insperity?**

I like Insperity because it is easy to use and provides a lot of information at any time, including my payroll and benefits. The system makes it easy to do life-changing events so that I can continue my benefits. I appreciate the easy visuals and the quick performance of Insperity. I rate it a 10 out of 10 for recommendation.

**What do you dislike about Insperity?**

I think the only thing would be that the log on can be a little clumsy at times.

**What problems is Insperity solving and how is that benefiting you?**

I find Insperity makes handling midyear benefit changes easy, offering quick access to needed information like payroll and benefits anytime. It's easy to use, but logging in can be a bit clumsy.

**Official Response from Julia with Customer Advocacy:**

> Hi John, we're pleased to hear you've had a great experience working with Insperity! We are proud to serve you and your organization.

  ### 10. Convenient Benefits Management but Needs More Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about Insperity?**

I like that I can see my paychecks pretty easily through Insperity and see a snapshot of my 401k. The app provides at least an overview of my finances on my phone, which is better than what I had with TriNet. It's definitely convenient to see my FSA balance and be able to view the details of my paycheck all in one place. I also appreciate that the support is pretty quick and the people I talk to are knowledgeable and can answer my questions, even in the wrong departments.

**What do you dislike about Insperity?**

It's a little annoying that I have to go to another website to see more details. It is a little annoying to submit the FSA claims. Insperity doesn't seem to offer the ability to easily compare paystubs, which I found valuable. It would also be nice if I could actually submit my claims on the Insperity app itself versus needing to go to the provider every single time.

**What problems is Insperity solving and how is that benefiting you?**

I find it convenient to see my paycheck and manage my 401k and FSA in Insperity. It’s nice to have an overview in the app. Being able to see more details than with TriNet is a plus.

**Official Response from Julia with Customer Advocacy:**

> Hello, thank you for taking the time to share your rating! We're proud to serve our valued clients like you!

  ### 11. Easy to Use, Responsive Support, and Almost No Issues

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2026

**What do you like best about Insperity?**

Easy to use, and almost no issues, and I can generally get ahold of someone very quickly if there is an issue

**What do you dislike about Insperity?**

This probably isn't Insperity's fault, but premiums keep going up by large amounts, and I was thinking we were more insulated being pooled with 20,000 employees

**Recommendations to others considering Insperity:**

If you're a small business looking for a way to have the entire HR suite, as well as getting access to much better healthcare options, then you should absolutely consider Insperity.

**What problems is Insperity solving and how is that benefiting you?**

Providing better health insurance than going through the exchange for a small business

**Official Response from Julia with Customer Advocacy:**

> We're happy to hear about your satisfaction with the services and support Insperity provides, Michael. Thank you for taking the time to review us!

  ### 12. Quick, Positive, and Supportive Contacts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2026

**What do you like best about Insperity?**

My main contacts are quick to respond and always positive and supportive

**What do you dislike about Insperity?**

Sometimes the systems or updates are a bit slow.  For example, it can take a while for time and attendance to get a project started which can be difficult for a startup company.  Sometimes not always sure who to reach out to for certain issues (although direct support team are helpful in navigating).  Lastly, it is difficult to get support on employer paid taxes and have to go through a payroll person.  I never feel satisfied in those answers.

**Recommendations to others considering Insperity:**

If you have a diverse workforce across multiple states, this helps with compliance.  It also helps you provide strong benefits to a company and the related support for employees and those benefits

**What problems is Insperity solving and how is that benefiting you?**

HR expertise and payroll services and compliance

**Official Response from Julia with Customer Advocacy:**

> We are proud to partner with you to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your experience working with us.

  ### 13. Insperity Handles the Details So I Don’t Have To

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcus C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about Insperity?**

I like that, for the most part, I don’t have to think about Insperity or the tasks it handles for me.

**What do you dislike about Insperity?**

I wish Insperity offered a job board specifically for entry-level roles, where employers could post openings.

**What problems is Insperity solving and how is that benefiting you?**

As the franchisee of a small business, I’m responsible for a lot and end up wearing many hats. Having Insperity handle my HR, payroll, and health insurance has been a big relief. It lets me spend less time on those administrative tasks and more time focusing on the matters I actually need to deal with day to day.

**Official Response from Julia with Customer Advocacy:**

> Hi Marcus - we are thrilled to learn you have had a positive experience working with us! It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your company. Thank you for choosing Insperity!

  ### 14. Quick and smooth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Queenie V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2026

**What do you like best about Insperity?**

I was shocked they was open today. It’s a holiday!

**What do you dislike about Insperity?**

I haven’t had a reason to dislike the company or the platform. However I wish I didn’t see my old employers information first and see my current job

**Recommendations to others considering Insperity:**

It’s quick and I love the app. You can find and see a lot of your benefits

**What problems is Insperity solving and how is that benefiting you?**

My direct deposit was sent to a closed account, and to verify I needed to change emails they was able to walk me through it and update my email account. They was transparent on the time it may take for me to receive my payment and connected me with my specialist for payroll

**Official Response from Julia with Customer Advocacy:**

> Hi Queenie. We're pleased to hear you've had a great experience working with Insperity. We are proud to serve you and your organization!

  ### 15. Helpful, Responsive Support—Inperity Is a Great Resource

**Rating:** 4.5/5.0 stars

**Reviewed by:** Frankie B. | Customer Service Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2026

**What do you like best about Insperity?**

Everyone is very helpful and responds to questions or requests quickly.  We have found Inperity to be a great resource.

**What do you dislike about Insperity?**

Not much, a few things like performance evaluation, it is a process to kick them off

**Recommendations to others considering Insperity:**

Do it if you have a hogpod of programs you're using, with a smaller team supporting you. Do it. With our last provider, we had to wait a really long time to get answers, and most of the time we didn't get answers.

**What problems is Insperity solving and how is that benefiting you?**

Gives a much better employee experience to our staff, and everything is in one place

**Official Response from Julia with Customer Advocacy:**

> Hi Frankie, we're pleased to hear you've had a great experience working with Insperity! We are proud to serve you and your people.

  ### 16. Easily Reach Real People—Great Interactions with Insperity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charlene M. | Sr Director of People Operations and Special projects, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about Insperity?**

Easily available real live people.  I enjoy interacting with all of my Insperity contacts.

**What do you dislike about Insperity?**

I cannot think of anything that I dislike.

**Recommendations to others considering Insperity:**

If I owned my own company, I would use Insperity.  The platform is intuitive and the live support and account management is trustworthy.

**What problems is Insperity solving and how is that benefiting you?**

HR Legal advice.  I work at a small company and wear many hats, including HR.  When something comes up that is outside of my scope, or when I need confirmation of my decsions, Insperity is always there to provide the guidance I need to protect my employees and employer.

**Official Response from Julia with Customer Advocacy:**

> Hi Charlene, making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity!

  ### 17. Easy Access and Smooth Navigation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dawn  M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2026

**What do you like best about Insperity?**

Very ease to access both on the app or the desktop versions.  Easy to navigate and find what I need.  Also easy to speak to a live person when needed.

**What do you dislike about Insperity?**

Times out too quickly and requires have to sign back in, in the middle of updating employee times cards, for example.

**Recommendations to others considering Insperity:**

Overall my experience has been very good.  Insperity is the total package offering everything from payroll to retirement planning, to health benefits and more.  The employee discount plan is another great advantage.

**What problems is Insperity solving and how is that benefiting you?**

I needed to change my 401(k) contribution from Pretax to Roth.  This will be a permanent change to my investments.

**Official Response from Julia with Customer Advocacy:**

> Hi Dawn, making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity!

  ### 18. Clear Instructions Make the Online Portal Easy to Navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erik L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about Insperity?**

Clear instructions on how to navigate the online portal.

**What do you dislike about Insperity?**

Currently I do not have access to my 401(k) account details, like account number.

**Recommendations to others considering Insperity:**

Use the telephone number to have a representative help you with your questions.

**What problems is Insperity solving and how is that benefiting you?**

Access to my 401(k) account. This will help me identify my account number for a possible future rollover as I am no longer with my previous company Verdagy.

**Official Response from Julia with Customer Advocacy:**

> We're happy to hear about your positive experience, Erik! Thank you for taking the time to share your feedback.

  ### 19. Simple to Use, But Lacking Wow Factor

**Rating:** 2.5/5.0 stars

**Reviewed by:** marcos t. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Insperity?**

I find using Insperity for logging in and out of work quite straightforward, and requesting time off is easy. It's pretty simple to talk to their customer service; when I had a question about an email, they answered it quickly and easily, which was good. I appreciate the simplicity of using Insperity, as it makes my work routine easier.

**What do you dislike about Insperity?**

Not sure

**What problems is Insperity solving and how is that benefiting you?**

I use Insperity to log in and out of work, request time off, and send messages to management. It's pretty straightforward and simplifies these tasks. Their customer support is responsive and easy to talk to.

**Official Response from Julia with Customer Advocacy:**

> Hi Marcos. Thank you for taking the time to share your rating! We're proud to serve our valued clients like you.

  ### 20. Seamless Payroll and HR Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Molly R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2026

**What do you like best about Insperity?**

I like the easy access and adjustments on the timesheet, PTO recordings, and payroll processing; these features are easy to maintain. It's also easy to reach out to Insperity employees with any questions, and they usually respond in a timely manner either via email or phone calls.

**What do you dislike about Insperity?**

Nothing

**What problems is Insperity solving and how is that benefiting you?**

I use Insperity for payroll, time clock, HR purposes, and more. It's easy to reach out to their employees with questions. I like the easy access and adjustments on timesheets, PTO recordings, and payroll processing.

**Official Response from Julia with Customer Advocacy:**

> Hi Molly, we are thrilled to learn you have had a positive experience working with us. It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your team. Thank you for choosing Insperity!

  ### 21. Responsive HR Support from Andrell

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about Insperity?**

It is great that when we have HR issues or questions, Andrell is ready & willing to assist.

**What do you dislike about Insperity?**

The only real downside is the cost for using Insperity. The fees are pretty steep for a small company such as ours

**Recommendations to others considering Insperity:**

Do your research. Compare apples to apples. Insperity is a CPEO. Is this important to you or not? What other features/services do you need? Insperity offers quite a range of various medical plans to choose from. Is this important to you? Do you need a PEO that can offer HR assistance to keep your company aligned with labor laws? Insperity offers this.

**What problems is Insperity solving and how is that benefiting you?**

Processing our payroll is good. Providing group medical insurance benefits. HR advice when needed

**Official Response from Julia with Customer Advocacy:**

> We are thrilled to learn you have had a positive experience working with us! It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your team. Thank you for choosing Insperity!

  ### 22. Convenient HR Management with Insperity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Meg W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2026

**What do you like best about Insperity?**

I like using Insperity for HR benefits as it allows my team and I to request time off and report sick days very easily. It's convenient for tracking benefits, time off, and conducting reviews, which enhances our workflow. The app itself is very convenient, adding to the overall ease of use. The lessons we are required to take about HR topics are also helpful.

**What do you dislike about Insperity?**

Nothing

**What problems is Insperity solving and how is that benefiting you?**

We use Insperity for HR benefits, making it easy to request time off, track paychecks, and manage team reviews. The app's convenience and helpful HR lessons support our workflow efficiently.

**Official Response from Julia with Customer Advocacy:**

> Hi Meg.  Making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity as your company's PEO!

  ### 23. Supportive and User-Friendly for Disability Management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Colleen G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Insperity?**

I find Insperity very helpful in guiding me through the process of taking short term disability, which I had never done before. They assisted me with filling out the necessary forms and navigating the application process, making sure I knew where to go and what to do. The people I interacted with were very nice and incredibly helpful to me, which made a positive difference in my experience.

**What do you dislike about Insperity?**

Na

**What problems is Insperity solving and how is that benefiting you?**

Insperity helped me through short term disability, guiding me in filling out forms and starting the process since it was my first time.

**Official Response from Julia with Customer Advocacy:**

> We're happy to hear about your satisfaction with the services and support Insperity provides, Colleen. Thank you for taking the time to review us!

  ### 24. Streamlined US Operations with Some Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Todd P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2026

**What do you like best about Insperity?**

I find Insperity's 401(k) and health care benefits information through the portal incredibly valuable. The helpline has been particularly useful, allowing me to call, ask questions, and get clarifications that might not be readily available in the portal.

**What do you dislike about Insperity?**

Maybe, we've had some challenges with the 401(k) information being updated. So maybe a little more velocity on getting information to the portal.

**What problems is Insperity solving and how is that benefiting you?**

Insperity helps us organize benefits for our US employees, providing valuable 401(k) and healthcare information through their portal. The helpline is also very useful for getting quick answers.

**Official Response from Julia with Customer Advocacy:**

> Hi Todd. We are proud to partner with you and your organization to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your experience working with us.

  ### 25. FY 25-26

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cathy M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about Insperity?**

Benefit affordability, employee information access, and ease of navigating

**What do you dislike about Insperity?**

Difficulties running payroll reports to reflect the accurate data for accruals. Not PTO accruals, all payroll accruals for a fiscal year with custom dates.

**Recommendations to others considering Insperity:**

Do not rush going live with Insperity. Take your time setting up the system for your needs.

**What problems is Insperity solving and how is that benefiting you?**

This benefit is affordable for our employees, which is important since we are a small organization. Khari Miller is very knowledgeable, professional, friendly, and responsive whenever we have questions.

**Official Response from Julia with Customer Advocacy:**

> Hi Cathy - Thank you for taking the time to share your rating! We're proud to serve our valued clients like you.

  ### 26. Chief Financial Officer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bridget S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2026

**What do you like best about Insperity?**

I really appreciated the staff’s friendliness and how responsive they were.

**What do you dislike about Insperity?**

I sometimes find it difficult to locate what I’m looking for on the website, and it can take longer than I expect to navigate to the right page.

**Recommendations to others considering Insperity:**

Insperity takes the stress out of the HR functions of an organization with support at every level.

**What problems is Insperity solving and how is that benefiting you?**

Insperity makes processing payroll easy and they manage all reporting for our small organization. They also handle the management of our benefits.

**Official Response from Julia with Customer Advocacy:**

> We're happy to hear about your positive experience, Bridget! Thank you for taking the time to share your feedback. 

  ### 27. Easy-to-Use Web Interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2026

**What do you like best about Insperity?**

I generally find the web interface easy to use.

**What do you dislike about Insperity?**

I didn't like that the life change event online form could not handle all circumstances.  It allowed me to add coverage for coverage I didn't currently have (medical) but did not allow me to update coverage (adding dependent to dental), so I had to fill out the form manually.

**What problems is Insperity solving and how is that benefiting you?**

Update to health insurance selections due to life change event.  The woman I spoke with was extremely helpful in assisting me with navigating the form.

**Official Response from Julia with Customer Advocacy:**

> Hi Michael. Making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity.

  ### 28. Comprehensive Benefits Management with a User-Friendly Dashboard

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2026

**What do you like best about Insperity?**

I like that Insperity has been a great employee solution as an end user for managing work benefits. The dashboard gives me an excellent overview of my finances, allowing me to view and manage my 401k, PTO, and payroll all in one place. It's helpful to be able to make changes directly from the same dashboard, including changes to my 401k and viewing payroll, which provides a centralized experience. I also appreciate being able to manage my direct deposit through the same dashboard, adding to the convenience of having everything centralized.

**What do you dislike about Insperity?**

Nothing at this time

**What problems is Insperity solving and how is that benefiting you?**

Insperity solves benefits management, allowing me to view and manage all my work benefits including 401k, PTO, and payroll from one dashboard. It's great for making changes easily and accessing educational resources.

**Official Response from Julia with Customer Advocacy:**

> We're happy to hear about your positive experience! Thank you for taking the time to share your feedback.

  ### 29. The people are friendly and they have excellent multi-state experience.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer W. | Self-Employed, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2026

**What do you like best about Insperity?**

the people are mostly helpful and the software is user-friendly

**What do you dislike about Insperity?**

The connection between payroll and Time and Attendance is not smooth.

**Recommendations to others considering Insperity:**

Make sure you are very clear with the upfront about anything unusual about your business. They are willing to adjust, but it takes time and they won't necessarily allocate it unless you push for it.

**What problems is Insperity solving and how is that benefiting you?**

The interface is user-friendly and they do a good job of handling the taxes and liabilities for multiple states

**Official Response from Julia with Customer Advocacy:**

> Hi Jennifer, thank you for choosing Insperity! We appreciate you taking the time to share your positive experience working with us.

  ### 30. Fast, Reliable Support When You Need It

**Rating:** 3.5/5.0 stars

**Reviewed by:** Zach P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about Insperity?**

Speed of support whenever needed Always so helpful and friendly!

**What do you dislike about Insperity?**

I dont love the different departments. Having to contact time and attendance added friction. Wish everything was answerable by 1 person

**Recommendations to others considering Insperity:**

Get AMs phone number and dont be afraid to call. THey are so nice!

**What problems is Insperity solving and how is that benefiting you?**

I have no experience with PEO or with HR etc but Sherrice was always available to point me in the right direction and to provide guidance!

**Official Response from Julia with Customer Advocacy:**

> Hi Zach. Thank you for sharing your experience working with us! It's our pleasure to serve our valued clients like you.

  ### 31. Great support for small business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jan  D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Insperity?**

HR partnership, you are not alone in dealing with HR issues.

**What do you dislike about Insperity?**

Benefits help desk can be hard to reach; can hold for lengthy time periods

**Recommendations to others considering Insperity:**

Insperity is great for small business as they are an additional source for HR guidelines and reviews.

**What problems is Insperity solving and how is that benefiting you?**

HR issues.  Great at reviewing and adding language for policies as well as corrective action.  Service level is excellent when it comes to getting 
in touch with HR.

**Official Response from Julia with Customer Advocacy:**

> Hi Jan, we are proud to partner with you and your employees to help your business thrive and grow. We appreciate you taking the time to share your rating!

  ### 32. Smooth Payroll and Great Specialist, But Overly Complex Processes and UI Need Improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Insperity?**

Payroll process works smoothly, and our payroll specialist is awesome!   Sales team at Insperity is also awesome - they go up and beyond.

**What do you dislike about Insperity?**

Compared with Insperity’s peer set, processes feel overly complex. Staff availability and responsiveness also aren’t as quick as what I’ve experienced with Insperity’s peer set. The user interface and task automation could be improved to make the platform more efficient (and remove potential for errors) and bring it into better alignment with its peer set.

**What problems is Insperity solving and how is that benefiting you?**

Insperity helps us solve our HR, benefits and payroll matters.  Generally speaking, standard activities work well and for the most part, I can complete those activities on my own.

**Official Response from Julia with Customer Advocacy:**

> Thank you for taking the time to share your feedback with us! If you need help getting in touch with anyone from our team, please feel free to contact us at contact@insperity.com.

  ### 33. Insperity: Reliable, Diligent, and Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** David G. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2026

**What do you like best about Insperity?**

We’ve found Insperity to be very reliable. They work hard and diligently, and they get the job done efficiently.

**What do you dislike about Insperity?**

There isn’t much—if anything—that I dislike about Insperity.

**Recommendations to others considering Insperity:**

Insperity provides a lot of resources in a complicated industry that deals with Human Resources. When you work in many states, each with different employment laws, it’s important to have a resource like Insperity.

**What problems is Insperity solving and how is that benefiting you?**

We were working on the employee handbook.

**Official Response from Julia with Customer Advocacy:**

> We're happy to hear about your satisfaction with the services and support Insperity provides, David. Thank you for taking the time to review us!

  ### 34. Why I love Insperity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2026

**What do you like best about Insperity?**

I love having a human being I can see and talk to, not just communicate through email with and not have to go through an automated question and answer system.

**What do you dislike about Insperity?**

The hours of availability for phone or meeting consultation.

**Recommendations to others considering Insperity:**

If they are looking for a company that assigns real people to your process each step of the way.  Insperity is a great option.

**What problems is Insperity solving and how is that benefiting you?**

Insperity is helping me work through several HR issues that have surfaced, and continue to surface, in our organization. Londi, in particular, helps me navigate the intricacies and mitigate risk to the organization while also providing great wording and employee-centered perspectives.

**Official Response from Julia with Customer Advocacy:**

> Thank you for taking the time to share why you chose Insperity and how you've had a positive experience working with us! We're proud to serve our valued clients like you.

  ### 35. Seamless Payroll Management with Financial Clarity

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Insperity?**

I appreciate that Insperity handles my pay stubs, checks, and 401(k) accounts effectively. They make payroll and the logistics of dealing with money across employees pretty seamless. I like that the amount of money I have is always visible, like showing the balance and having charts available. The ability to withdraw or move funds in the 401(k) is also a plus. Overall, the ease of access to financial metrics related to employment is something I find very valuable.

**What do you dislike about Insperity?**

i have yet to find any dislikeable fearures.

**What problems is Insperity solving and how is that benefiting you?**

Insperity handles payroll and the logistics of money for all employees seamlessly. I like having easy access to financial metrics and balances, with charts and the ability to manage my 401k.

**Official Response from Julia with Customer Advocacy:**

> Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you!

  ### 36. Comprehensive Payroll, Dedicated Support, and Fortune 500-Level Benefits

**Rating:** 5.0/5.0 stars

**Reviewed by:** brandy g. | MEDICAL ASSISTANT, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Insperity?**

Based on user feedback, the most valued aspects of Insperity include comprehensive, dependable payroll processing, exceptional customer support through dedicated representatives, and a robust, user-friendly HR platform. Clients also frequently point to the high-quality, Fortune 500-level benefits, noting that these benefits can make a meaningful difference in recruiting and retention.

**What do you dislike about Insperity?**

13 Hacks to Retain Employees and Improve Company Culture | Insperity
Common complaints about Insperity include higher costs than competitors, rigid administrative processes that still require manual forms and “wet” signatures, and inconsistent customer service. Users often describe support as frustrating, slow, or impersonal, and some say the relationship feels “one-sided” after onboarding. Other reported issues include an interface that’s difficult to navigate, a steep and sometimes competitive internal culture, and high turnover.

**Recommendations to others considering Insperity:**

its high-touch service model, premium pricing, and suitability for mid-sized businesses.

**What problems is Insperity solving and how is that benefiting you?**

Insperity solves complex human resources, compliance, and administrative burdens for small-to-midsize businesses by providing a comprehensive, scalable PEO (Professional Employer Organization) model. By outsourcing payroll, benefits, risk management, and HR consulting, businesses can reduce operational inefficiencies, help avoid costly legal penalties, and gain access to enterprise-level employee benefits.

  ### 37. Easy Access to Direct Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dejanae B. | General Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2026

**What do you like best about Insperity?**

Ease of contact with direct support for issues.

**What do you dislike about Insperity?**

Sometimes hard to find answers on benefits questions.

**Recommendations to others considering Insperity:**

Take the time to ask a person about what you need for your staff, specifically when it comes to benefits. Seems to be a little harder to get direct answers about some of that.

**What problems is Insperity solving and how is that benefiting you?**

Benefits provision & management, & training for compliance. Support when needed about termination decisions.

**Official Response from Julia with Customer Advocacy:**

> Hi Dejanae, thank you for taking the time to share your rating. We're proud to serve our valued clients like you!

  ### 38. Outstanding, Responsive HR Specialist Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Insperity?**

My HR Specialist has been outstanding. Very professional and extremely responsive, which is greatly appreciated.

**What do you dislike about Insperity?**

Having to watch training videos to find help. I prefer to call someone and have an expert walk me through something.

**Recommendations to others considering Insperity:**

It's expensive comparatively. Also, if you don't have the capital to build an HR infrastructure (dedicated team), it's hard to maximize the great features and thereby get your money's worth.

**What problems is Insperity solving and how is that benefiting you?**

Lots of HR related questions - particularly related to Leaves of Absence and accommodations. Also managing all of the associated paperwork. Insperity also makes it easy to have employees working in a different state.

**Official Response from Julia with Customer Advocacy:**

> Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you!

  ### 39. My Experience with Insperity Specialists

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2026

**What do you like best about Insperity?**

The HR and Payroll specialists assigned to me are knowledgeable have been very helpful, and they respond quickly whenever I need assistance.

**What do you dislike about Insperity?**

When I have tax-related questions, I currently need to route them through the payroll specialist. It would be much more helpful if I could contact the specialist directly, since these questions often require a lot of back-and-forth communication.

**What problems is Insperity solving and how is that benefiting you?**

I’m currently working with Insperity to get a quote for wrapping our benefits into their offering. I’m hoping this will help the company save money while also creating more of a one-stop shop for our team members.

**Official Response from Julia with Customer Advocacy:**

> Thank you for sharing your experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you!

  ### 40. Easy 401K Management with Insperity

**Rating:** 5.0/5.0 stars

**Reviewed by:** velma J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2026

**What do you like best about Insperity?**

I found that engaging with Insperity was easy, especially regarding the escalation for 401K. I was able to retrieve my balance smoothly. Based on this experience, I would rate my likelihood to recommend Insperity to someone else as a 10 out of 10.

**What do you dislike about Insperity?**

I have no complaints, associates are helpful and friendly

**What problems is Insperity solving and how is that benefiting you?**

I found Insperity easy to engage with, helping me manage my 401K. I could easily retrieve my balance, and the 401K escalation was valuable.

**Official Response from Julia with Customer Advocacy:**

> Hi Velma. Thank you for taking the time to share your rating. We're proud to serve our valued clients like you!

  ### 41. Outstanding Customer Service and Timely Payroll Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Insperity?**

The customer service! Mika Cooper, our Resource Specialist, is always quick to respond when I have questions. She's friendly, resourceful and thorough. 
Our Payroll Specialist, Delores McCuin-Clark is timely with providing payroll reports and willing to run reports early when I've needed scheduling adjustments.

**What do you dislike about Insperity?**

I don't have any complaints with Insperity

**Recommendations to others considering Insperity:**

Other PEOs will offer lower pricing, but the quality of service you get with Insperity and the ease of the online portal will continue to keep me from shopping other services.

**What problems is Insperity solving and how is that benefiting you?**

Insperity takes care of all the back end payroll and benefits simplifying this role on my end.

**Official Response from Julia with Customer Advocacy:**

> We are thrilled to learn you have had a positive experience working with us! It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your team. Thank you for choosing Insperity as your company's PEO!

  ### 42. Robust HR Benefits and Payroll—Much Better Support in Recent Years

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Insperity?**

They offer robust services and benefits for owners and their employees. They can manage everything from payroll and insurance to 401k plans and supplemental policies.

**What do you dislike about Insperity?**

In the past, we had some challenges with payroll and with handling employee-related issues. At one point, they didn’t even know what state our office was in. Over the past two years, though, things have improved, and both our current HR rep and our previous one have been amazing.

**Recommendations to others considering Insperity:**

They can handle all of your payroll and benefits needs.

**What problems is Insperity solving and how is that benefiting you?**

They help with making staffing decisions and support employees with their robust additional benefits.

**Official Response from Julia with Customer Advocacy:**

> Thank you for taking the time to share your rating. We're proud to serve our valued clients like you!

  ### 43. CEO

**Rating:** 4.5/5.0 stars

**Reviewed by:** Barbara B. J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2026

**What do you like best about Insperity?**

Having backup on HR issues including helping with PTO policy and writing employee handbook

**What do you dislike about Insperity?**

cost is a little high, wish they could support our events even more

**Recommendations to others considering Insperity:**

If you can't afford an HR dept. or others like safety, well-being perks, etc. Insperity can provide much of that.

**What problems is Insperity solving and how is that benefiting you?**

HR issues, payroll and bonus help, sponsors our events, a trusted partner in Bill Brooks

**Official Response from Julia with Customer Advocacy:**

> Hi Barbara. We are proud to partner with you to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your rating.

  ### 44. Empowered Growth with Comprehensive HR Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about Insperity?**

I really appreciate the 360 support on HR matters Insperity provides in the US. Their very fast response time stands out as a key feature. Managing payroll and benefits administration smoothly is a big plus for us. The HR advisory services have been particularly valuable, along with support in areas such as onboarding, terminations, and compliance. Insperity allows our organization to grow in another region without needing to build a local HR team.

**What do you dislike about Insperity?**

pricing

**What problems is Insperity solving and how is that benefiting you?**

Insperity helps us manage our US entity, handles payroll and benefits, provides HR advisory, and ensures compliance, allowing us to grow without a local HR team.

**Official Response from Julia with Customer Advocacy:**

> We're happy to hear about your satisfaction with the services and support Insperity provides. Thank you for taking the time to review us!

  ### 45. Easy-to-Navigate Platform with Great Benefits and Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alanna K. | Executive Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2026

**What do you like best about Insperity?**

I love Insperity because they provide an easy platform to navigate and offer so many benefits. They also have great customer service!

**What do you dislike about Insperity?**

I have no complaints. Insperity has always been consistent.

**Recommendations to others considering Insperity:**

I would recommend to others that Insperity has a lot to offer from their website portal alone and make sure they have a full understanding of the benefits provided.

**What problems is Insperity solving and how is that benefiting you?**

Questions regarding my health benefits. The representative gave me clarity and overall positive experience.

**Official Response from Julia with Customer Advocacy:**

> Hi Alanna, thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you!

  ### 46. Kind, Helpful Tech Team and Easy Onboarding

**Rating:** 4.5/5.0 stars

**Reviewed by:** Danielle E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2026

**What do you like best about Insperity?**

Although I have just started using it, I enjoyed the kindness of the person helping me on the tech team and easy onboarding.

**What do you dislike about Insperity?**

I do not dislike anything about the insperity software.

**Recommendations to others considering Insperity:**

I have no recommendations. Everything has been great.

**What problems is Insperity solving and how is that benefiting you?**

Insperity helped me resolve an issue where I couldn’t locate the healthcare benefits information I needed.

**Official Response from Julia with Customer Advocacy:**

> Hi Danielle. We're pleased to hear you've had a great experience working with Insperity! We are proud to serve you and your company. 

  ### 47. Simplified HR Solutions for Small Businesses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kaela P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Insperity?**

I like using Insperity's portal for payroll, it makes operations easier. The expertise on comparable rates is useful, especially for our small business without a dedicated HR department.

**What do you dislike about Insperity?**

N/A

**What problems is Insperity solving and how is that benefiting you?**

I use Insperity for payroll and HR, simplifying operations without a dedicated HR department. The payroll portal and HR services for salary/rate comparisons ease my business tasks.

**Official Response from Julia with Customer Advocacy:**

> Hi Kaela, thank you for sharing your satisfaction with our products and services. We are proud to serve you and your people!

  ### 48. All-in-One Convenience, but Annual Cost Increases Sting

**Rating:** 3.5/5.0 stars

**Reviewed by:** Robin M. | Chief Compliance Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Insperity?**

Everything is in one place.  HR, Payroll ext.

**What do you dislike about Insperity?**

The cost!  The increase every year is what we tried to get away from by going to Insperity

**Recommendations to others considering Insperity:**

Take advantage of all they have to offer.  We had our local representative come into our office and explain some of the benefits we were not aware of.

**What problems is Insperity solving and how is that benefiting you?**

HR help

  ### 49. Always Available to Help

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about Insperity?**

The team at Insperity is always available to help. Even is someone is on vacation. Someone else always steps in to help immediately.  Insperity is a true partner.

**What do you dislike about Insperity?**

None that I can think of. Insperity has been incredible to work with.

**Recommendations to others considering Insperity:**

Look into Insperity if you want to change who you use for payroll or your HR needs. We made the switch and don't have any regrets.

**What problems is Insperity solving and how is that benefiting you?**

Insperity is benefiting the company I work for by being incredibly user friendly and always available when I do have questions. Using them for payroll is a no brainer.

**Official Response from Julia with Customer Advocacy:**

> Hello. We're happy to hear that working with Insperity has been beneficial to you and your company! Our team believes in our mission of helping businesses succeed so communities prosper. Thank you for taking the time to review us!

  ### 50. Wide-Ranging HR Support with a Responsive, Helpful Team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about Insperity?**

They offer a wide range of HR support.  The team is always responsive, very knowledgeable and helpful.

**What do you dislike about Insperity?**

Sometimes it feels "too big" and I often feel like I have too many contacts for certain task.

**Recommendations to others considering Insperity:**

Fully vet their services and make sure they offer what your business needs.  They have a very robust suite of HR Services and options for employers.

**What problems is Insperity solving and how is that benefiting you?**

Insperity is our PEO.  They help us with all HR functions, Benefits and Payroll.  The Insperity Premiere HRIS tool is user friendly and well designed for what we need.

**Official Response from Julia with Customer Advocacy:**

> We're happy to hear that working with Insperity has been beneficial to you and your company! Thank you for taking the time to review us!


## Insperity Discussions
  - [Does insperity use iSolved?](https://www.g2.com/discussions/insperity-workforce-acceleration-does-insperity-use-isolved)
  - [Does insperity use iSolved?](https://www.g2.com/discussions/does-insperity-use-isolved)
  - [What is insperity Premier?](https://www.g2.com/discussions/what-is-insperity-premier)
  - [What is org chart now?](https://www.g2.com/discussions/what-is-org-chart-now)
  - [What is insperity workforce optimization?](https://www.g2.com/discussions/insperity-workforce-acceleration-what-is-insperity-workforce-optimization-57189443-e774-4f45-ade5-17e48c3a8a3d)

- [View Insperity pricing details and edition comparison](https://www.g2.com/products/insperity/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-31+11%3A25%3A16+-0500&secure%5Bsession_id%5D=c38b0f7e-69e4-4044-be0f-e445d0770618&secure%5Btoken%5D=1a5250d78627c77218b27ebddbfd75b7d334c44304b5910524b2892ceb2f1d26&format=llm_user)

## Insperity Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Core Features - Payroll Services**
- Payroll Runs
- Payroll Department
- Analytics
- Direct Deposit

**Advanced Features - Payroll Services**
- Pay Taxes
- Benefits
- Other Training
- Time Tracking
- Integration

**Support - Payroll Services**
- Experts
- Live Support

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top Insperity Alternatives
  - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews) - 4.0/5.0 (270 reviews)
  - [G&amp;A Partners Services](https://www.g2.com/products/g-a-partners-services/reviews) - 4.7/5.0 (63 reviews)
  - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews)

