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Insights Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the solid knowledge base, making problem resolution simple and efficient with customer support. (1 mentions)
Users value the solid knowledge base provided, making it easy to resolve issues efficiently. (1 mentions)

Top Pros or Advantages of Insights

Insights Reviews (142)

Reviews

Insights Reviews (142)

4.0
142 reviews
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AV
ANMOL V.
HR Analyst
Mid-Market (51-1000 emp.)
"Former employee of the Insight help desk"
5/5
What do you like best about Insights?

I appreciate that they have a solid knowledge basis for each and every client they serve. This makes it simple to resolve any problems that the help desk technician could encounter while assisting the end user. Review collected by and hosted on G2.com.

What do you dislike about Insights?

Well done on the entry-level workers. will let someone go rather than keep them on Review collected by and hosted on G2.com.

Michael P.
MP
Michael P.
Recruiter
Enterprise (> 1000 emp.)
"Still reference"
5/5
What do you like best about Insights?

I have used insights at a previous company, and still reference my insights in my current role. It truly shapes how best people work, and communicate. This helps interactions on the day to day basis. Review collected by and hosted on G2.com.

What do you dislike about Insights?

The only downside, is that these things can change, so I wish that there was a simpler test/way to take the test as you continue to develop. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Originally submitted 9/6/2019
"Performance review made easy to follow up"
4/5
What do you like best about Insights?

1;1s are easy to follow. Also, preparing for your 1:1s, as they make you go through your goals and tasks before you have your 1:1 with your manager. I like that they don't use scores and that you can assign accountability to your tasks by finding ways to define when you are behind, ahead or on track. It's integrated with Google Calendars so as soon as you schedule a 1:1 you will see it in your calendar. Review collected by and hosted on G2.com.

What do you dislike about Insights?

I would like to receive email notifications when it's time for the quarterly 1:1 or when I have to review my goals, etc. Review collected by and hosted on G2.com.

PT
Pier T.
Software developer
Enterprise (> 1000 emp.)
Originally submitted 3/12/2019
"OpaConnect platform for teams objectives coordination and supervision"
4.5/5
What do you like best about Insights?

It's UI, is simple, pretty, very intuitive to use, it has simple functionality that allows setting specific goals and objectives for each person and a simple way to track the amount of work or effort in a timely manner. Integration with google calendar to schedule meetings has been a pretty good feature to have. Review collected by and hosted on G2.com.

What do you dislike about Insights?

It would be useful if we could connect the application with some 3rd parties like Sonarqube or Jira tools. As we a software company and we evaluate using code coverage, story points, amount of defects raised against resolved that we have within those 3rd party apps. It would be good if i can take a look at other person profile, goals and responsabilities, maybe this should be somehow parameterized through profile similarities, but for example i would like to be able to see the profile of my other team partners. The only page i would like to improve is the one where you set goals, as it can get a bit messy, maybe is just the UI of that page that could be revised a bit. Review collected by and hosted on G2.com.

AA
Ateeb A.
Software Engineer
Enterprise (> 1000 emp.)
Originally submitted 3/12/2019
"Potential to improve"
1.5/5
What do you like best about Insights?

I like how easily we can manage our goals and responsibilities, and share them within our company. Which can motivate others to do the same or think different ways to improve themselves.

Meeting schedules and task distribution is easy and nice to use.

Goals can be described as team or individual or can be private for self improvement Review collected by and hosted on G2.com.

What do you dislike about Insights?

Things that I don't like about this product is not able to delete created goals, neither oneself nor their manager can delete goals, if they are created by mistake, or have no reason for them in future.

We can evaluate goals, but there are only three options, it is good to be simple but since this rating affect how good an individual is performing, it is not quite explanatory in the sense that it doesn't tell other people how well a goal was achieved. It should have more options for evaluation or rating a goal.

Schedule management could be better as one can see their previous goal when evaluating quarterly basis, there should be option to see all goals and only current period goals, which could be set by range. Review collected by and hosted on G2.com.

CM
Camila M.
UX Designer
Mid-Market (51-1000 emp.)
"Not much of an experience"
2.5/5
What do you like best about Insights?

I think it has a very clean UI, cool color palette, the purpose is great also. Review collected by and hosted on G2.com.

What do you dislike about Insights?

It lacks some very important settings, options, and functionalities. I believe it could be more open to customization depending on the need. The design is cool but doesn't have enough information about how to do things. Review collected by and hosted on G2.com.

SI
Saad I.
Software Engineer
Enterprise (> 1000 emp.)
"A very useful resource to help your organization grow and prosper."
4.5/5
What do you like best about Insights?

Its design and how it highlights key points necessary to gauging performance and key performance indicators. Its unique ability to be of use to nearly every kind of organization. The User Interface of this product is also very appealing and has ease of use. It has a certain flexibility to it but also gives users in managerial positions to validate everything which really makes it good. Review collected by and hosted on G2.com.

What do you dislike about Insights?

There's a slight learning curve to how it works, but once you get used to it you'll really see its many benefits. Its flexible and non-intrusive nature might make resources not take it that seriously and might limit its usage to its true potential. Review collected by and hosted on G2.com.

MM
Mohammed M.
IT Support
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"It Support Associate"
5/5
What do you like best about Insights?

The user interface is very good and looks good and every option and feature is clearly defined which makes it very clear for us to understand the various options available in the OPA Connect portal. The colors used to create the web page are also very nice and more appealing than other competitors. I also like the way it is organized to fill in data and review data for both the employees and the leadership team. The leadership team can quickly go through the goals set by the employee and help direct in the right path which will be beneficial for both employee and the employer. Overall, OPA Connect is an amazing app. Review collected by and hosted on G2.com.

What do you dislike about Insights?

The page needs to be more dynamic and with more help options available. Moreover, an automatic assistant like Google Assistant for us to get quick answers is the best option to improve the overall performance of the application. There can also be a few tutorials that should help the user understand the various options available in the OPA account. Review collected by and hosted on G2.com.

KD
KISHORE KUMAR D.
Devops Engineer
Enterprise (> 1000 emp.)
"Best professional Peer connectivity tool for review and feedbacks"
5/5
What do you like best about Insights?

360 Feedback, because it gives the exposure to the peers outside of the project to review a person on his expertise. Example trainings given at the organization will get huge reviews and my 360 feedback would be the perfect choice to request from different people across the organization. Review collected by and hosted on G2.com.

What do you dislike about Insights?

Well, so far the tool is good but few areas may require improvements upon. Like, under the goals we have measurements where its not clear if reviewer only has to write there or not. My best suggestion would be to give independent space for reviewer and the person getting reviewed so that they can justify there on points and it can be easier for the HR to see what went on in the review and feedback of an employee. Review collected by and hosted on G2.com.

Leonardo G.
LG
Leonardo G.
Freelance Developer
Internet
Enterprise (> 1000 emp.)
"Good tool for the company"
3/5
What do you like best about Insights?

Opa connect is a great tool to keep the company connected through a single app. With Opa is easy define personal goal and company goal and keep the track of those goals.

Opa it also great to plan meeting with the managers and it also helps to have a good internal communication.

In my case I used it to view who is part of my team an to evaluate my dependents.

The overall web design and performance is really good. Review collected by and hosted on G2.com.

What do you dislike about Insights?

There are concepts and terminology that you need to understand to start using it. Some navigations inside Opa are not that clear as I think it should be.

I think that Opa could have more type of notification or a mobile application, that way the communication would be even better. Review collected by and hosted on G2.com.