Innosend Reviews & Product Details

Innosend is a shipping software platform for e-commerce businesses. It connects with major webshop platforms such as WooCommerce, Shopify and Lightspeed, and marketplaces including Bol.com and Amazon. Available carriers include GLS, DHL and UPS. Innosend ships to 30+ countries worldwide and all orders, carriers and shipments are managed from a single dashboard. The platform supports multi-carrier shipping, allowing businesses to use their own carrier contracts or Innosend's rates. Shipping rules automate label creation and carrier selection based on criteria like weight, dimensions or destination. Additional features include branded tracking, a returns portal and Innoscan for pick & pack workflows. Innosend is known for its personal approach to customer support. Users have direct access to a dedicated team that provides hands-on assistance; from onboarding to day-to-day questions. The platform is offered as SaaS. Fulfilment is available as a separate service through Innostock.