--- title: Infrared360 Reviews meta_title: 'Infrared360 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Infrared360 works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 10 scale: '5' date_modified: '2025-10-31' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Infrared360 Reviews **Vendor:** Avada Software **Category:** [Message Queue (MQ) Software](https://www.g2.com/categories/message-queue-mq) **Average Rating:** 4.6/5.0 **Total Reviews:** 10 ## About Infrared360 Infrared360® is a Lightweight, Cloud-ready, Single-Interface Solution for Secure Administration, Monitoring, Synthetic Transactions, User Auditing, and Real-Time Analytics of All Your Enterprise Middleware Environments. Infrared360® is the only enterprise messaging monitoring and management solution that keeps your environment secure with Trusted Spaces™ that lets you keep users seeing and working only in the areas they should and promotes secure collaboration across departments, teams, locations, and partners. Infrared360® provides True Real-Time™ monitoring with automatic notification of potential problems so you can maintain an optimally performing middleware layer. ## Infrared360 Reviews ### 1. Infrared360 Recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Neelufur M. | Senior Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Infrared360?** The best thing about Infrared360 is it is easier, smarter and more secured middleware management system. It is capable of delivering real time analytics in diverse range of systems. **What do you dislike about Infrared360?** There is no free trial. Also no integration involved. **What problems is Infrared360 solving and how is that benefiting you?** It reduces costs and also supports automation. Human work necessity is less. It is filled with innovative tools which and multi functions. This software offers a vast range of benefits to users. ### 2. Infrared360 has a user-friendly interface that makes it easy to use and navigate. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Infrared360?** Multi-platform support: Infrared360 supports multiple middleware platforms, including IBM MQ, Kafka, Tibco EMS, Robust monitoring and reporting, Extensive automation capabilities: Infrared360 offers extensive automation capabilities that enable users to automate routine tasks and processes **What do you dislike about Infrared360?** Steep learning curve: Infrared360 has a steep learning curve, and it may take some time for users to get used to its interface and features. **What problems is Infrared360 solving and how is that benefiting you?** Customizable dashboards: Infrared360 allows users to create customizable dashboards that provide a holistic view of their middleware environments. This helps users to identify and address issues quickly and efficiently. **Official Response from John Ghilino:** > Hi Kapil, Thank you for taking the time to review Infrared360. We appreciate your feedback, both positive and constructive, and are glad to hear that you value the multi-platform support, robust monitoring, reporting, and extensive automation capabilities that Infrared360 offers. Regarding the learning curve, we understand that our software may require some time for users to fully grasp its interface and features. That said, we are committed to providing comprehensive documentation, tutorials, and support to help users navigate and leverage our solution to its fullest potential. We are pleased to hear that you find Infrared360's customizable dashboards beneficial, as they provide a holistic view of middleware environments, enabling users to quickly identify and address issues. Our goal is to continue providing innovative and practical solutions to address the challenges faced by middleware teams. Thank you again for your feedback, and please don't hesitate to reach out to us with any questions or concerns. ### 3. Great experience using this software at my last job! **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan L. | Cash Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Infrared360?** Quick and efficient way to input data and keep track of your workload! **What do you dislike about Infrared360?** I have nothing to write regarding disliking this software as I have personally never had an issue with it. **What problems is Infrared360 solving and how is that benefiting you?** Helps to keep track of my business activity and keeps me up to date with deadlines. ### 4. Infrared 360 **Rating:** 3.5/5.0 stars **Reviewed by:** Rhys P. | Financial Systems Manager, Insurance, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Infrared360?** Great for automation to reduce manual errors, fast track completion of repetitive tasks and save time **What do you dislike about Infrared360?** It is cloud ready and not on on-premises **What problems is Infrared360 solving and how is that benefiting you?** It allows us to monitor all of our Enterprise Middleware Environments **Official Response from John Ghilino:** > Thank you for the review Rhys. Like you, many MQ Administrators enjoy how Infrared360® can make them more productive. Most of our customers implement Infrared360® on-premise. Infrared360®’s agentless design means you can deploy it in the cloud, hybrid-cloud, or even on-premises, and even on Appliances like the IBM MQ Appliance. If you could let us know how you’re using it today, we would be more than happy to help your organization set it up in the way best suited for your organization. ### 5. Makes an Entreprenuer's life pretty easy! **Rating:** 4.0/5.0 stars **Reviewed by:** Aishwarye D. | Partner (Maritime Affairs), Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2021 **What do you like best about Infrared360?** The best element of Infrared360 is its ability to guide the user through the inventory documentation and manages the user's tasks effectively. It's a must for all budding entrepreneurs because emerging business people need as many helping hands as possible. **What do you dislike about Infrared360?** The improvement which the software makers can make is to enhance the visibility of the product in the MSME market. The improved visibility will be highly beneficial for small to medium-range entrepreneurs to buy this product. Apart from this, there are no significant dislikes for infrared360. **What problems is Infrared360 solving and how is that benefiting you?** Data management is the biggest problem that infrared360 is solving for my company. For my organization, the training costs and time uptake is significantly reduced by using infrared360. **Official Response from John Ghilino:** > Thanks for your feedback. While our solution is mainly used by organizations with an enterprise middleware solution such as IBM MQ, IIB/ACE, Datapower, Apache Kafka & more, we have customers of all sizes - including customers with only 1 or 2 middleware servers. In fact, we recently released a SaaS version of our solution called Q-Guard, which is perfect for smaller organizations with a minimal middleware footprint. Give us a call if you want to see it. ### 6. Single-Interface Solution for Secure Administration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Infrared360?** Realtime Analytics , Operational Excellence Management , Efficient Process Execution, Built in SOA **What do you dislike about Infrared360?** The interface looks kind of boring. It should be pleasant to the eyes when used for a long time. **What problems is Infrared360 solving and how is that benefiting you?** Audit Problems, Certificate Management, Monitoring **Official Response from John Ghilino:** > Thank you for the review. Many customers like yourself do benefit from our True Realtime Monitoring™. As for the interface, what version of the solution were you using? We have completely redesigned the interface several releases ago. We would love the opportunity to show you the new version! ### 7. Great Software for business analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas S. | Senior Product Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Infrared360?** Great for finding actionable results and proving those results with the company **What do you dislike about Infrared360?** Such a great program once you learn how to use it. Pretty much no complaints **Recommendations to others considering Infrared360:** Great software for moving your business to a better place with data analytics **What problems is Infrared360 solving and how is that benefiting you?** Utilizing data to solve problems regarding to make our business more profitable **Official Response from John Ghilino:** > Thank you for the review Thomas. Finding actionable results based on data provided by your middleware is what we want to accomplish. Our Trusted Spaces™ allows you to segregate people in the organization by role, department, etc., so they only see the data most pertinent to them. ### 8. Infrared360 technical review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Infrared360?** This software is best for data visualization and the data is used in well decorated way that we can come into any kind of solution **What do you dislike about Infrared360?** once you get full knowledge of this software there is nothing to dislike.This software is fully arranged in good manner **What problems is Infrared360 solving and how is that benefiting you?** I have recently solved my data analytics task with this software. It's smoothen my work, saves my time. **Official Response from John Ghilino:** > Thank you for the kind review. Infrared360®’s dashboards provide a great way to visualize the data most important for your organization. ### 9. Infrared360- Best Business Activity Monitoring Software Available in 2021 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2021 **What do you like best about Infrared360?** The way this software represents the data, is really unbelievable. It's so organised that we can literally find anything. **What do you dislike about Infrared360?** Once you know how to use it, you'll not complain anything about it. I'm pretty much satisfied with this. **What problems is Infrared360 solving and how is that benefiting you?** I watch my business growth with it, as well as database, problems etc. **Official Response from John Ghilino:** > Thank you for the kind review. Customer feedback is the way we can improve Infrared360®, so please do not hesitate to reach out to us, if you find things you wish we can improve on. ### 10. Infrared360 review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2021 **What do you like best about Infrared360?** Data visualization in presenting the stats, and being a cloud application there's no requirement for on-prem infrasturucture **What do you dislike about Infrared360?** Have only used infrared360 red for a short time, have not come across anything that I would dislike **What problems is Infrared360 solving and how is that benefiting you?** Automated Notifications, Audit logs **Official Response from John Ghilino:** > Thank you for reviewing Infrared360®. Like you, many of our customers enjoy that we are a web-based agentless solution, so you can use Infrared360® in the cloud, hybrid-cloud, on-premise, or anywhere you desire. We are glad you are seeing benefit from Automated Notifications. Our True-Real Time Monitoring™ allows organizations to set rules and alerting for the things most important to them. - [View Infrared360 pricing details and edition comparison](https://www.g2.com/products/infrared360/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+16%3A54%3A06+-0500&secure%5Bsession_id%5D=273af23e-8075-4255-9218-275b55ff7b5f&secure%5Btoken%5D=489a97f88630d01191440b0afea39558f51d6b57f9eae5a3717d14afed5d295f&format=llm_user) ## Infrared360 Features **Functionality** - Asynchronous Messaging - Language Support - Cloud-based Messaging - Latency **Risk** - Internal - External - Compliance **Data Management** - Data Redundancy - Server Management - Version and Profile Support - Web-based frameworks - Data exchange **Integration** - Application Integration - Data Integration - Plugins and integrations **Recovery** - Disaster Recovery - Business Recovery - Contingency Planning **User Features** - Centralized offering - Security updates - Real-time visibility **Management** - Policies and Controls - Security Monitoring - Activity Monitoring **Modernization** - Cloud deployment - Microservices development - On-premises support - Modular architecture **Agentic AI - Business Activity Monitoring** - Decision Making **AI Performance Improvement - Application Server** - AI Application Scaling - AI Error Prediction - Intelligent Resource Forecasting - AI Anomaly Detection - AI Intrusion Detection **Agentic AI - Message Queue (MQ)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Agentic AI - Application Server** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Infrared360 Alternatives - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (646 reviews) - [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) - 4.3/5.0 (262 reviews) - [Plesk](https://www.g2.com/products/plesk/reviews) - 4.4/5.0 (247 reviews)