Indiegogo Reviews & Product Details

None, there is nothing positive about this crowfunding company. It has weak barrier, permeable barriers that do not protect the backers even when it is clear the project funded is a scam. In this case MUSE wearables. Review collected by and hosted on G2.com.

The fact that it is a shameful company with dishonest methods, shady customer service and lacking rules that protect the backers. Review collected by and hosted on G2.com.

There is nothing to recommend with Indiegogo.

They have no intention of keeping products funded on their platform accountable to those funding them.

They have explained, in writing, that they won't enforce

I contacted Indiegogo about this, and they acknowledged that BeBird / Wenhan Zhang were making campaigns and not fulfilling them, but that Indiegogo would do nothing about this. As per the other reviews on this site, this is not peculiar to this campaign, but instead Indiegogo make their business on allowing fraudulent campaigns and not protecting their clients. I struggle to think of another company who more deserves to be shut down.

tldr;

Indiegogo know that companies are making compaigns and not fulfilling, in writing they only said, "we share in the disappointment of the community." Review collected by and hosted on G2.com.

Indiegogo make money off fraudulent campaigns, intentionally allowing these people to copy paste new campaigns, gather money, and they intentionally not fulfill their obligations to the customer.

Indiegogo have acknowledged that they are aware of this behaviour, and have no intention of doing anything about it. Review collected by and hosted on G2.com.

Scammers campaigns, stay away from Indiegogo. Review collected by and hosted on G2.com.

Scammers campaigns, stay away from Indiegogo. Worst of all, Indiegogo is helping them scam their users, they just say “there is always the risk that a project may end up falling through - we can’t force them to do so” Review collected by and hosted on G2.com.

It's easy to navigate the website, signup, and also easy to find great campaigns. You get updated about the progress of the campaign as much as you want and also emailed about new additions.

Basically, there is nothing to complain about the service at all if all is an honest campaign. Review collected by and hosted on G2.com.

IndieGoGo itself is just a company handling all the communication between contributors and campaign owners. BUT if you are a contributor to a not-so-good campaign runner and the money was spent already, you would expect that IndyGoGo would protect you a bit better from scammers. That's where they fail a lot! It happened to me twice that the money was lost.

In one campaign, they refuse to even warn about the campaign and its scam. In another, IndyGoGo warned other contributors but failed to email all contributors directly. Meaning if you are not checking the webpage of the campaign yourself and the comments left there, you are doomed in some situations.

I think IndyGoGo is gambling with their brand name, and if this is not handled better, people will turn away from that site.

IndyGoGo should take their fraud-checking job a lot more seriously and properly warn people and react to contributors' experiences.

All you get is an email-template-reply, no real answers when asking for their support. Review collected by and hosted on G2.com.

Sadly I have no good things to say about this website. Not 1 good experience Review collected by and hosted on G2.com.

They enable scammers. They don't care that you have been scammed and will not help you. Their model gets them commission when sellers list and sell their new products. As long as they make money off the scammers they will continue to allow it to happen.

Buyer beware as they will do absolutely nothing if you have been scammed on their site. Scammers will list your item as "fulfilled" so indigo won't do anything.

Indiegogo will just advise you reach out to the scammer. Well scammers are obviously not going to help you. Review collected by and hosted on G2.com.

that they help scamers to steal from the bakers. And they can’t help it, even if it’s about a stolen half a million in total. Great service for the scamers. Review collected by and hosted on G2.com.

Indiegogo help scamers to steal from the bakers and they don't do anything about it just send you a nice letter "explain to the thief yourself". I will never use this platform again and urge others to bypass it. Review collected by and hosted on G2.com.

Nothing. They are criminals. You need to stay far away from them. Review collected by and hosted on G2.com.

I backed RaceMouse on @Indiegogo, they stopped updating the campaign 5 months ago, and never shipped an item. Indiegogo says too bad, contact the campaign. Indiegogo took my money, and doesn't care. They are criminals. Review collected by and hosted on G2.com.

It's is an ideal crowd funding platform for innovators and enterprenuers. Review collected by and hosted on G2.com.

Lately there have been complaints concerning the customer service desk which have not been delivering on clients suggestions and complaints. Review collected by and hosted on G2.com.

Indiegogo has all of the key elements we look for in a crowdfunding platform. We can add complete information about our company, products, campaign and anything else that's relevant. We can also add links, photos, video and custom text formatting. The payment processing works smoothly and doesn't require us to sign up directly with any processors. We just get a fee taken off the top of money that comes in from pledges. It's mostly quite simple. Review collected by and hosted on G2.com.

I'm not quite sure how to describe the visitor experience, but it can sometimes appear to be more chaotic with projects that run the mill from music releases to non-creative endeavors that seem like pure handout requests. Review collected by and hosted on G2.com.

I love that you can help be part of something coming to fruition. A lot of times some of the less desirable items would never make it to shelves because of large companies only wanting to make a ton of money, but with Indiegogo that old way of thinking is dead. A small town inventor can broadcast their idea and help get smaller funding from individuals. It's revolutionary. Review collected by and hosted on G2.com.

Many of the items that are being funded seem to be simple money grabs, with no guarantee that the items will ever be shipped, but refunds are optional, so that's nice. Review collected by and hosted on G2.com.