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IncidentMonitor
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IncidentMonitor

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IncidentMonitor Reviews (4)

Reviews

IncidentMonitor Reviews (4)

3.6
4 reviews
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AB
Social Media Specialist
Small-Business (50 or fewer emp.)
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"Good Tool"
What do you like best about IncidentMonitor?

It's an easy tool to use. Easy to get your u

Issues corrected. Review collected by and hosted on G2.com.

What do you dislike about IncidentMonitor?

There is nothing to dislike. I have no complaints at this time. Review collected by and hosted on G2.com.

Harshit D.
HD
Support and Implementation Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
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"IncidentMonitor"
What do you like best about IncidentMonitor?

It has many functions at the single platform, one of the best is the ITIL processes like service design, service strategy, service operation which help in making it possible to work around the company just sitting in the frontdesk. The foremost one feature which I personally like the Alerting one. Review collected by and hosted on G2.com.

What do you dislike about IncidentMonitor?

There is nothing much to dislike as the use of this software is new to me. The only thing I believe which can be improve is the UI interaction. Review collected by and hosted on G2.com.

Nagesh T.
NT
IT infrastructure Manager
Mid-Market (51-1000 emp.)
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"IncidentMonitor is an advanced and flexible ITSM solution"
What do you like best about IncidentMonitor?

IncidentMonitor comes with multiple functionality and features which included ITIL porocesses with integrated workflow engine, SSP and service catalog desinger.it also allows us to extend service beyond service desk into other areas of company. Review collected by and hosted on G2.com.

What do you dislike about IncidentMonitor?

Nothing to dislike as it has almost additional features than other applications. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Small-Business (50 or fewer emp.)
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"Cool but UI seems still old"
What do you like best about IncidentMonitor?

Alerting is become very easier after integrating IncidentManagment Review collected by and hosted on G2.com.

What do you dislike about IncidentMonitor?

UI as i said not much interactive, you cann see some work need to be done. Review collected by and hosted on G2.com.

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