iDSS Reviews & Provider Details

I used iDSS at a Convention and Visitors Bureau for several years. I was in the marketing department, and we used it to track all of our advertising, tasks, spend, and member information. I know the sales team used it for much more. I felt like it was very clunky. I don't know if it could have been better had we had it programmed to fit the way we wanted to use it. We switched to a competitor when we decided to get a new website and branding - decided to replace the iDSS internal system as well, so the new systems were all through the same company and talked to each other. The new company informed us that the way iDSS was set up didn't make sense for how we should be tracking things - which caused a lot of trouble and confusion trying to get everything transferred to the new system correctly.

Bottom line, iDSS isn't terrible - we managed to make it work. However, I think there are easier platforms out there that are more intuitive. Review collected by and hosted on G2.com.

I liked that I could tag Members/partners in our system to the artwork/projects I uploaded to allow me to run a report showing which Members were listed in advertising throughout the year. I believe many other similar systems do that too. I can't think of anything iDSS did that our new system didn't do as well. Review collected by and hosted on G2.com.

This was used for tracking room nights and managing all communications, reminders, calendar, etc. Review collected by and hosted on G2.com.

I liked the various reports that you could run, as well as the way of managing tasks and alerts. Review collected by and hosted on G2.com.

Account Management, Surveys, Organization, Contact Management and more Review collected by and hosted on G2.com.

We recently switch from Simpleview to IDSS and the transition has had some ups and downs. A few things I really like about IDSS is it's capability of creating surveys and events that can be sent directly out fo the program and tracked to the accounts. Its reporting capabilities are also impressive and we are still discovering new ways we can track the data. The IDSS team is also very responsive and helpful with any questions we may have. It also has a much more modern look than SimpleView. Review collected by and hosted on G2.com.

Idss has been a great company to work with. They always offer upgrades to the CRM to enhance our use and experience. Review collected by and hosted on G2.com.

Very easy to work with, always available to help when we have questions and continual upgrades to the system. Review collected by and hosted on G2.com.