IdeaScale Reviews & Product Details

Ideascale is highly customizable but also easy to set up straight out of the box. I enjoy how easy it is to onboard people and the front-facing interface is clear and easy to use. Review collected by and hosted on G2.com.

It can be difficult sometimes to find exactly where in the system to update certain things, but once you familiarize yourself with the IA it is easier. Review collected by and hosted on G2.com.

Classify all ideas in a variable workflow, managing trend tracking and collaborative monitoring with analytic status resolutions of integrated management support joint functionality, where to set acceptance patterns of moldable information, where your consolidation tools of progress have dabbled in my organization in the progressive increase of its power to carry out tasks and operative works according to the interpretative part of professional thoughts. Review collected by and hosted on G2.com.

Ideascale contains an error in its programming, in which a lack of strategic programmatic coding can be evidenced, which has generated for my company a delay in the predictive analysis of the informational fundamentals taught by the clients who use my programming, making The entry of idealizations integrated by users with management professionalism is not very accessible, which is why a reform to consolidate operational guarantees of data interpretation should be regulated. Review collected by and hosted on G2.com.

The interface is well designed, intuitive and easy to use from the perspective of the crowd. The back-end is feature-rich and allows us to do quite a bit out-of-the-box. The well documented APIs and off-the-shelf Slack integration options were also pluses for us. Overall, considering what the competition charges, the value delivered is high. Finally, the best feature that IdeaScale brings to the table is their customer support. Their 24 x 7 help desk is responsive, diligent, readily accessible and easy to work with. The on-boarding process, which includes hours with a dedicated, on-boarding consultant, was also very helpful in getting us going. Review collected by and hosted on G2.com.

It’s a good thing that the IdeaScale support team is there, 24x7 to provide excellent support because we’ve certainly encountered our share of system issues. They’ve acknowledged this and attributed it to disruptions they’ve encountered recently due to the Covid-19 pandemic. I suppose that is understandable though we run a comparable software organization ourselves here at QTS and have had no decline in quality as a result of the pandemic. However, despite the issues, the IdeaScale support team has done an excellent job of addressing and resolving our issues in a timely fashion. Also, while the front-end, member-facing UI features are good, the back-end moderation and administration UI can be confusing and less than intuitive at times. Be prepared to invest some time in learning the ins and outs of the system. Also, be prepared to export data and work with it in a spreadsheet to get any meaningful reporting out of the system. They are working on enhancing their reporting features though and we feel confident that they will get there in time. Review collected by and hosted on G2.com.

Lots of features/tools to engage the crowd Review collected by and hosted on G2.com.

lack of coms from the account management team to the customer Review collected by and hosted on G2.com.

Easy to use, easy to customize, a tool that organizes the ideas and their respective evaluations to make the right decisions for the organization. Review collected by and hosted on G2.com.

I do not find deficiencies in the software, it has everything necessary to organize innovation in any company. Review collected by and hosted on G2.com.

It's easy to acquire, install and use. It's a highly reliable and scalable platform idea generation and management. Customer support is high quality. The user community is vibrant and shares ideas on how to use and improve the platform. Our students, faculty, and staff find it to be a very valuable tool. Review collected by and hosted on G2.com.

The lack of a few useful enhancements, for example, the ability to clear leaderboards or have leaderboards by campaign but, overall, I dislike very little. Review collected by and hosted on G2.com.

I’ve used IdeaScale twice in different work environments on flagship innovation projects. As the Program Manager, I relied heavily upon the IdeaScale team to help me with successful implementation and I was extremely happy with the result! Review collected by and hosted on G2.com.

I have a background in software development so I’m always going to notice opportunities for improvement, but to be honest, the system has come a long way in the last 5 years in particular. I’m a long time user and I would choose IdeaScale again for sure. Excellent value for money. Review collected by and hosted on G2.com.

I feel like the people at IdeaScale understand our organizational goals and want to help us achieve them, giving us an external perspective and new ideas for how to get there. Review collected by and hosted on G2.com.

It's a deep and complex platform that we, as a non-profit, don't have the resources to develop, optimize, and support. Review collected by and hosted on G2.com.

I love how easy it is to use IdeaScale. The process is intuitive and user friendly. Review collected by and hosted on G2.com.

Nothing - IdeaScale is easy to use which has increased adoption rates. Review collected by and hosted on G2.com.

IS provides a platform so that every stakeholder is involved early on to make sure the idea is well on track from its inception. Review collected by and hosted on G2.com.

Nothing special. As far as I am a using, which is relatively short, I still did not encounter something I dislike. Review collected by and hosted on G2.com.