iDashboards Reviews

First and foremost Customer Service, any great business puts the customer experience first. iDashboard's put our needs first and built a package based on our needs and future growth. Response and reaction of iDashboards have been near instant, and our account representative has been involved in every interaction with the company throughout our early venture.

At this point nothing. The support portal gives endless direction on what we are looking for, but also gives their customers the ability to help build the software through feature requests. Again this is an amazing customer service feature because they realize the ones that will make their software better are the ones that use it.

idashboards has helped us from a directional standpoint. It helps us identify productivity needs, and guides our end users to better support our customers.

iDashboards allows us to make large amounts of data available to all staff. This keeps everyone informed on our progress toward goals. Customer support is very responsive and always able to help us solve whatever problem we might encounter. Updates are communicated in advance and well thought out. It is easy to use and learn this is a great solution for us.

There isn't much we don't like, iDashboards is always working toward improving the product and user experience.

It has enabled more staff to be able to look at data on their own. This allows staff to be more efficient and in control. It allows data sharing from software systems not everyone has access to.

The iDashboards product and team grow with the organization and needs. They listened to what the University wanted and continued to support our growing pains. First rate customer service that you don't get from most software companies. A win-win Product and Service!

I can't say I have any real dislikes. Like any company they are going through growing pains with development and platforms in this changing IT world. When we ask about functionality enhancement they are there to have a team to help us work through it.

Ask for a proof of concept. That is all you need!

Creating engaging decision making tools for upper management and the financial officers. Merging data sets together for side by side visual discussion and decision making. Development of standardized business tools and identifying data cleanup that was not visible before. The benefits are people are more engaged and having conversations around data that is understandable.

The iDashboards software is an easy to use tool that creates visual decision making for the financial analyst to the highest executive. It makes the data easy to understand and allows linkage between different data sets. What I like best is that no matter who the audience is they want to see more and dig a little deeper into what was once dry textual data. Plus the iDashboards team is always there to support its clients.

My only dislike which is more web related and a result of the every changing world of IT. Currently, we get different looks between Flash and HTML views. The maps are a key attracter for me as a user/developer and currently some of that functionality is lost in HTML. I will say the iDashboard team has worked with us on work arounds for now.

Work with iDashboards on a proof of concept of your data. It will be a game changer.

At the University we are standardizing business tools that are visually engaging instead of mind numbing spreadsheets. It also allows us the ability to refresh information as designated and marries multiple data sets together. Benefits are time savings on repetitive reports - you create once instead of monthly and it has allowed for better data cleanup.

iDashboards was easy to use right out of the box. Once we made our data connections to our main system, we had dashboards created by the end of the day. Sure, over time you learn more and more about the product, and can then make better design choices, but you will still have a working dashboard without bashing your head against the wall.

To be honest, the only thing that really bothers me is a very small thing--you can't change the size of the Legend.

We have over 75 active dashboards. iDashboards lets us look at our data any way we want to, up-down-and-around. One nifty benefit it has given us is with our Financial System dashboards. Only people in the Finance department have access to the Finance System. However, with iDashboards, we are able to create dashboards that help all the other departments keep up with their budget data!

Charts and Dashboards are highly configurable and flexible enough to make your charts look great.

You are given the tools to give whatever look and feel to your Dashboards, it's up to your imagination.

The interaction between charts in the same Dashboard is a really nice feature that helps the audience understand trends and make data-driven decisions.

On top of all this, iDashboards provide a wide range of charts that make it easier to plot any data on different formats.

If I have to mention one thing is that currently there's no way to pass parameters via URL to plot a chart based on that parameter.

Having said that, iDashboards work closely with customers and they always listen to us. They have great support and I'm sure anything on my wish list as a customer is being reviewed for future enhancements.

iDashboards uses Flash on the desktop version. and HTML5 on the web version (for tablets).

The big difference has been the ability to quickly view what's going on in a certain department or process. We help management make data-driven decisions faster. Instead of having somebody downloading information into excel sheets and doing their own charts and updating them every time, we just create dashboards and have them run them whenever they need.

This is a tool that can be used by all skill levels and with success. You can easily take your data and put it into an at a glance format, allow key decision makers to strategically work. Their customer service is also some of the best in the industry.

Would like to see video tutorials on various things inside dashboards (ie: parameters, picklists, more complex things).

If you are in need of a visualization tool for your data - GET IT!

Information at our fingertips. This has caused a new level of data interest at our institution. We are using our data like never before due to our iDashboards success.

Ease of use with an robust amount of functions and features is the most appealing aspect of iDashboards. Designing dashboards and charts is simple and intuitive. The ability to utilize stored procedures as a data source has enabled us to provide timely and actionable data that typically was very labor intensive to produce. The Support team is great to work with in that they are very responsive and knowledgeable.

The errors displayed within the charts can sometime be confusing. However, the support team, user manual, and the knowledge base articles have been really helpful in diagnosing where the problem lies. The ability to slice up a custom layout for a dashboard has to be done in a very methodical manner which takes some trial and error to finally get to the desired layout...that is one aspect which could use some improvement.

For us, it has been about learning how to craft our stored procedures so that we could utilize the functionality within iDashboards to its fullest. It was important for our Developer to understand the basics of iDashboards to enable him to understand what was needed as an output from the stored procedures he wrote.

iDashboards has provided us a means to visually display our sales and inventory data to our buyers so they can, in turn, make more informed buying decisions. We have more visibility into our sales, costs, and turn rate, and GMROI at the store, department, class, vendor, buyer and item levels.

iDashboards allows beginners to jump in and start producing dashboards immediately, and it also has the features, gadgets, and gizmos to satisfy those who prefer to go deeper.

I would like it to be a little more feature-rich on the formatting of the dashboards - such as setting up the dashboards with better border control, better table-like control such as merged cells, etc.

iDashboards has a low learning curve, and your first dashboards can be set up in minutes. It is easy to hook into Oracle, MySQL, and Excel. The Support Staff are second to none. They are personable and reliable. I have not had any issues over the several release updates I have implemented. I have attended 3 conferences as well, and continually learn new things at each! They have created a great community in which to take part!

Our dashboards provide instant feedback on all phases of software development - requirements gathering, design, development, testing, and implementation. It is always easier to see all of your data in one place, rather than in spreadsheets spread all over.

Visuals very customizable. If I find something I can't do, support is always there to assist me. We used the 1 week setup training when we started and can't say enough about how fantastic our rep was. Lots of options for kinds of graphs, etc.

The demise of Flash has caused us some issues, and the visual presentation is not as rich without Flash. Limitations of placement for the legends, etc.

Do a trial and talk with a sales rep. Take a look at existing sites others have set up in your industry.

Allows the parents and taxpayers in our school district to see how our schools are managed and staffed. We have been able to dispel some rumors and assumptions that were negatively impacting the community's perception of the schools.

iDashboards is an easy to pick up and use tool for anyone with computer experience. I have had experienced developers as well as entry level technicians be able to create content easily. I love that it has direct database capability instead of being ETL based.

There can be issues with volume if you are consuming a large amount of data. Some of the customization can be a little bit lacking depending on the chart. A couple of things would be there is a great amount of tweaking you have to do to get alternating column colors along an x axis, and with that tweaking you lose data column text functionality. Another one is lack of simple widgets or charts of just numbers or counts.

Use it! It is a good tool and the support has been top notch

Trends in health care, finance and lab operations. The visualization properties of the data in iDashboards can put a lot of easily digested information onto one page or report. Gone are the days of sifting through row after row in a spreadsheet when you can produce high level reports in iDashboards.

I like that iDashboards is so user friendly, and easy to work with. The drag and drop feature in the Designer screen has to be one of my favorites. It makes changing the layout so easy! They are constantly adding new features that increase its usefulness.

There isn’t really anything I dislike about iDashboards. Any issues I have run across have been quickly solved by their excellent support staff!

Keep just 1 or 2 people as the main “builders” of the charts and Excel worksheets, just to make sure everything stays consistent. Others could be given the ability to build, since it is so easy, but always have someone check it over.

We now have most weekly reports out on the dashboards so anyone can look at any time, instead of mailing out a big, ugly spreadsheet every Monday. Since we can put previous years along with the current, its super quick to pick up on trends and when we can expect surges in enrollment. We also just completed a big KPI project that keeps everyone on their toes about where they are in reaching their goals.

I like that it's extremely easy to attach to data sources, whether enterprise database or Excel spreadsheet. I like the variety of chart types available, and the Active Intelligence that relates all common items on a dashboard. The absolute best part of iDashboards is by far their customer service. They have a very capable and friendly bunch of people there.

I'm not a huge fan of the application being Flash-dependent, and have enjoyed the strides made in implementing HTML5 specs. I would like to see a fully interactive version that includes no dependencies on Flash whatsoever.

Have a great working relationship with your DBAs if you are not one yourself.

The Tennessee Department of Health has a fair share of big data, and iDashboards helps us to understand changes and patterns in near real-time. We are also able to promote cross-program collaboration with shareable dashboards. We've seen an increase in interest in having a common data warehouse as a result of deploying dashboards for policymakers.

It was so easy to use we were able to get our first few dashboards up in a matter of an hour. I Dashboard allows you to get started quickly we were able to see immediate results. I Dashboard produces sharp graphs that are very professional and informative. Our management team are always happy with the results. They have outstanding customer service.

I cannot honestly think of anything I dislike about I Dashboard. I really like it and find it very useful for presenting our weekly and monthly KPI reports

I suggest downloading the free trail and get a feel for the platform then transition to the paid account. Outstanding customer service so when you do have a question, it is answered accurately and quickly. The report visualization is outstanding. Very reasonably priced for what you are getting.

I would strongly recommend it to other professionals looking for data visualization for their organizations.

I needed a way to present data that is both informative and very visually appealing to the eye. I Dashboard allows me to do that quickly and easily.

Overall, the software is easy to work with from start to finish. It's been easy to add new data sources so that the majority of our dashboards are working off of live data. The software allows for a lot of customization so that we display information on our dashboards in the way that it makes sense for our individual organization. Additionally, the staff are fantastic and as one of their customers, I feel more like a partner than a subscriber.

Because it is a visualization software, I wish that there were more options when it came to customizing font use. Additionally, the dashboards work incredibly well in a desktop and even tablet environment, but are not quite there when it comes to mobile viewing/responsive design and embedding charts into a website.

The value that you get for the cost is more than I found when investigating other software products and I also really appreciate the iDashboards team and how they have helped us continually improve and find new ways to use the software. I would recommend starting small because it is easy to expand and grow over time.

We're using the data displayed on the dashboards to focus on citizen participation and engagement, as well as internal operations. Since incorporating the dashboards, we've been able to use the data to help focus improvements to all of our service areas and have seen improvements in sales, satisfaction, and internal operations. Additionally, having the dashboards has allowed us to automate and eliminate some of our traditional reporting. One chart alone that I built using iDashboards eliminated 15 hours of work per month from one of our full-time employees while also giving our staff the information that they used to get in that report in a more timely and up-to-date manner. In this year alone, I've also eliminated about 50 pages worth of annual reports that I used to have to create and am instead presenting the data via the dashboards instead.

I work at making complicated data easy to understand by all levels of personnel within our organization. iDashboards is very well suited to that task! Their development team also provides frequent updates based on feedback from users...that's going to guarantee their success.

The inability to use SharePoint list data as a dashboard data source is problem for me. Our organization has a large amount of data that I must convert or find work around to be able to include into a dashboard.

Closely examine where all of your raw data resides and compare that to the data sources that iDashboards can access. The product is an excellent one, and has only improved since implementation.

Making data available to front line employees!

iDashboards platform is easy to use. The ability for the end users to be able to use it without needing a technical background is a must have. Our team loves customizing dashboards for our needs. We are working on rolling dashboards out to our clients for their use and have gotten great feedback from those that have already seen it! We love the interactivity and the fact that it is able to update every minute, that is huge for service desk monitoring!

With iDashboards, the level of service received is outstanding. Whether it is working with tech support, sales engineers, or even our account manager. We get answers right away and are never left wondering what the next steps are. It is clear how much iDashboards employees care about their client's success and that is something you cannot put a price on.

We would love to see additional font choices, and upgrades in smart connectors (API).

Absolutely purchase training. Even if you understand your data and how simple iDashboards is to use, it is so beneficial to getting up and running sooner than later. The 5 day will give you the knowledge that you need to build you first dashboards as well as build any future dashboards your organization requires.

Our team uses iDashboards for many aspects in our business. We use display solutions for our Service Desk to monitor metrics, for sales and account management to keep track of clients and pipelines, for accounting, projects, and are working on more every day. Since implementing iDashboards the entire company has more transparency to our metrics and we have a better understanding of where we stand against our goals. One of the biggest benefits so far is that by having our dashboards displayed for the service desk it has helped the team improve our metrics 10x over. We are holding a celebration for how much they have improved, and we definitely know that the visibility of their metrics has impacted their success.

- Wide range of dashboard types

- Training is top-notch

- Cost per user is very affordable

- Easy-to-learn interface

- Support is excellent

I have no issues with iDashboards. My issue is with our own internal resources - I want to spend a lot of time creating new dashboards - so I need a magic wand to create more time in a day!

Do your research - our comparison of various dashboard/business analytic companies brought iDashboards to the top of our list to meet our credit union's needs.

Invest in the 3 or 5 day training. This event not only provides the tools to use the software but also invigorates staff to use dashboards, then others want to learn to use it.

Have a dashboard cheerleader - a person who has the vision and understanding and passion to see the project through with usable dashboards as a goal.

The main business problem is the general delay in getting useful information to managers. We generate a lot of data that usually appears in columns of numbers over pages and pages. By transforming that information into graphic form, and making it fresh through dynamic updating, we give our managers usable information with little effort.

Benefits include providing data quickly, and visually communicating trends and comparisons, getting ahead of potential trouble areas, and improves the planning process for strategic and tactical initiatives.

The easy of use in this product is amazing from install to connecting to data sources. the software is so easy any upper management can use it and create charts just as easy as a developer could with its easy to understand and navigate environment.

There seems to be a lot the system could do for the more technical dashboard designer such as integrating with other software or having a hook for an API to make charts and graphs on the fly. The ability to show charts to the public comes at an extra charge not based on the demo that had most of all the bells and whistles.

In the education business trends are everything and being able to compare from year to year in a sleek and fancy way is what execs like to see. We have solved enrollment recruiting problems by just trending our recruiting data from year to year. We have also solved retention problems by looking at students performance form year to year based on colleges and programs that we offer.

Ease of use, and fast turnaround on new dashboards speeds up ROI and low footprint make management from an IT standpoint easy as there is no additional software to install or maintain on individual computers (compare with other products which require 1 or more applications installed to design or publish reports and dashboards).

Would love more options for analytics, but this is a visualisation platform. Filter on user functionality is fairly archaic and could be greatly improved.

If you're looking for an easy to use, powerful visualisation tool, this is it.

Increased revenue as a benefit of proactive user engagement with their data and their business.

iDashboards lets you easily customize your data to fit a group's needs/preferences. We can also use colors and images consistent with our logo, mission and brands to provide consistency. I'm more on the admin side than the database side but I'm still able to create, edit and update charts and dashboards easily.

There's really not much. This is on our end but we still have a lot of dashboards to get done!!

We are delivering timely financial information to users with limited time for that information. We've cut down on phone calls inquiring limits, budgets, etc. Our users are more engaged and have real-time information!

The data sources it supports, and flexibility within secure environments is phenomenal. Set a data source once, and visualize away. Setup is simple and the possibilities are really quite vast. And the support. I can't say enough about how responsive and knowledgeable they are.

Still Flash-based. But they're working on it. The interface can look a little dated.

Helping a client visualize electricity usage data with multiple different comparisons and equivalencies. The flexibility of the platform makes development (and responding to shifting client demands) rather simple.

The best thing about iDashboards is the service. Whether evaluating the potential use, being a new user or being a seasoned user, iDashboards provides service that is second to none. Their communication is continuous and spot on at every point in the phases of investigation, selection, purchase, training and use of the software.

The thing that stresses me the most is that I can't use iDashboards more. There are so many great ideas that I'd like to try and there is just never enough time. Not iDashboards' fault but, just sayin'!

Try it out without hesitation

We are breaking the barrier of disseminating data to our staff. Making information available across the organization is opening doors for more discussion of processes and how we capture and use the data.

The fantastic layout and it works on-line

I take a long time to find out it and I would like to be using it a long time ago

Try it. It's free for 30 days

See all KPIs the way I want

iDashboards is easy to learn for users with basic Excel and data management experience. The drill down functionality is very useful for analyzing detailed health data.

It would be nice if a chart's error alert gave specific information on what exactly is causing the error within the data source (similar to Excel's "Help on this error" function). Other than that, there is not much to dislike.

Choose admin users who are familiar or can easily learn basic statistical and database management principles.

We are able to track our KPIs and view performance through the perspective of various parameters (by program, by clinician, by insurance payer, etc.) This allows us to pinpoint specifically where we excel, where we can improve, and adjust clinical and operational workflows accordingly.

We have been using iDashboards for over 3 years. Our internal users find the dashboards to be easy to use and helpful in providing data for daily decisions. The training was exceptional and the support is outstanding.

iDashboards can do a lot of things. Be prepared to learn the software and train users. We now have a number of analysts trained in using the software but have on dedicated analyst that builds and manages the dashboards. iDashboards support will help you solve any and all problems you can throw at them.

Provides real time data for decision makers.

Unlike so many different dashboard programs on the market today, iDashboards is as easy to set up and install as something like Chrome or iTunes. Not to mention Sending new dashboards to people is as easy as copying and pasting a URL. So easy!

Some of the SUPER granular customization options are fairly limited, however this shouldn't be an issue for 96.5% of users.

Do it! Do it now!

As fun as Excel pivot tables and attached pivot charts were... This does all of that and WAY more!

I like that most of it is pretty intuitive, if you've been doing data visualization for a while.

The things that I don't like about it are things that can be changed. i.e. the 3D appearance of the bar charts. If you use large bar charts they lose the look of 3D and look like a set of bars that are gradients of color, which is confusing.

We are trying to communicate a variety of information to a wide audience of people in an easy to understand manner.

The system is user friendly and easy to use. It combines in depth reporting with simple to use graphical displays that can be easily customised.

Spiders, snakes and that feeling of being alone. But in relation to iDashboards, I haven't found much to dislike.

It allows our team leads to quickly and easily see what is in their department and what may be coming in from sales so they can better manage their teams time.

iDashboards has helped my team really see the progress that's harder to gauge from day-to-day. Each time I put together a new iDashboard, there are more requests for additional dashboards that come my way!

My only complaint has more to do with the way my organization has access to it's data. iDashboards has some pretty great data connection options but our core system isn't compatible with any of it.

We are thinking about our numbers in a new way - even those without a natural proclivity towards reading a spreadsheet can see and spot outliers when graphically displayed on an iDashboard

Visual intelligence, easyness in cotnracting dashbaords and charts, real-time analysis, strong and fast technical support, interactivity with users

Mobile interface, some minor limitation in HTML5 interface

Look at te many samples in the official website before taking decisions; think to a tool focused on "communication" more than "information".

show KPI for the company, monitor production lines in real time, great merging information from different adminsitration tools/applications (SAP for budget, a proprietary one for purchases, a market application for invoicing and sales)

iDashboards is easy to learn and use. Their customer service is top notch and they are very responsive. They are constantly evolving and improving their product to allow us to create effective and pleasing charts and dashboards. It is a wonderful tool that allows us to visualize data.

There is nothing I dislike about iDashboards and have had only positive interactions with their team.

We are able to quickly visualize clinical information, staff productivity, and we're able to easily compare appointment trends from month to month and across multiple programs.

iDashboards make the data relatable and available to everyone. The interface to build the dashboards doesn't require programming, the pricing is attractive and the possibilities are endless. We've been able to increase our productivity and decrease our expenses as management gets their information in real time allowing them to make the appropriate adjustments.

I really don't dislike anything about this product.

I'm solving many business problems, everything from employee performance to tracking cash flow.

Ease of connection to databases and data warehouses. Easy to design charts.

The tool works very well. Lots of stuff does not work on mobile / tablet with standard design.

Report.... Getting data out of systems that are buried. We needed a reporting tool to connect to our data warehouse.

The product to so simple to use and virtually takes very little set up time to get the first dashboards created.

Some features of MS Excel charts are not available as options when designing the iDashboards charts, but these features that are not available for very few and not a deal breaker.

This product offers a great tool that can report results and metrics in a dynamic visual way. Beyond the tools wonderful ability to robustly represent metrics in a visual manner, the product is amazingly easy to use and can be set up to connect with your systems very quickly to report real time analytics.

Ability to develop and write ad hoc reporting.

Customer support, import of data, option of cloud hosting.

I wasn't told from the beginning that this would have to be hosted on our server, and finding that out only after the purchase complicated things.

All KPI needs

Excellent system with the flexibility to

Love everything. There are not any negatives.

You will not find a software company that is more responsive and easy to work with. Excellent support from start to finish

Real time work lists, improving patient flow, improving patient care

I love that i can see at a glance how my ATM fleet is performing during the day.

Nothing at all, I love my new dashboard.

This has helped me keep all of our ATMS up and running by alerting me to possible out of service situations.

iDashboards is a great user friendly analytical reporting tool. It is easy to use and easy to create colorful, graphical dynamic and eye catching screens. Our end customers love iDashboard reports. Also it is low coast for system management.

Some limitation on joining tables or views for querying data.

It is great product and recommend to others.

iDashboard provides many analytical reports for actuarial, finance, accounting, operating tracking, marketing and Business decision making. Able to provide reports for every department in the whole company with very minimal of men power and time.

It has a lot of features and can do just about anything.

I dislike the fact that user permissions are hard to set and it is not very intuitive to build reports.

Check if you can get away with using a simpler software

We are using it for sales related reports and it has worked very well for us as a single snapshot of sales and drilldowns by customer

iDashboards is fast, easy to deploy, extremely flexible, very stable, and grants us the ability to produce valuable and essential business and infrastructure dashes.

Not a huge fan of flash, but it is one of the better flash frontends.

Streamlining release reports and pending changes, infrastructure reports, managed service reports, entity development.

The data is secured, informative and engaging

The price although I did appreciate the free trial

I save time and resources by combining excel spreadsheets and database outputs into a comprehensive dashboard to

easy to use interface with good templates

other tools are better and more inclusive

data visualization