--- title: iCare EHR Reviews meta_title: 'iCare EHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how iCare EHR works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 12 scale: '5' date_modified: '2026-11-09' parent_category: name: Health Care url: https://www.g2.com/categories/health-care ---

iCare EHR Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the professionalism and responsive support of iCare EHR, ensuring effective solutions for their needs. (6 mentions)
Users find iCare EHR to be easy to use, facilitating quick learning and efficient practice management for staff. (5 mentions)
Users value the comprehensive features of iCare EHR, seamlessly integrating all necessary functions for their projects. (4 mentions)
Users appreciate the helpful support and seamless integration of iCare EHR, enhancing their overall operational efficiency. (4 mentions)
Users appreciate the setup ease of iCare EHR, finding it quick and straightforward for their practices. (3 mentions)
Users find the confusing features of iCare EHR challenging, impacting their ability to navigate and utilize the system effectively. (1 mentions)
Users find the difficult navigation of iCare EHR frustrating, making it hard to locate and use features effectively. (1 mentions)
Users find the pricing to be high, suggesting a need for more affordable options to enhance accessibility. (1 mentions)
Users desire a more integrated system, citing integration issues that hinder their practice's efficiency. (1 mentions)
Users find the interface issues with iCare EHR's design and navigation can hinder efficiency and usability. (1 mentions)

5 Pros or Advantages of iCare EHR

5 Cons or Disadvantages of iCare EHR

iCare EHR Reviews (12)

Reviews

iCare EHR Reviews (12)

4.8
12 reviews
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Brittany F.
BF
Brittany F.
"User-Friendly and Highly Customizable EHR"
5/5
What do you like best about iCare EHR?

I find iCare EHR extremely user-friendly, which greatly enhances my productivity when dealing with notes and scheduling. The customization options available allow me to tailor the software to fit my specific needs, making it a highly versatile tool. I value the patient profiles, billing, and claims management features as they provide a robust framework for efficiently managing a wide range of tasks critical to my practice. Additionally, the initial setup was very easy, which was a pleasant surprise and saved me a significant amount of time. My overall satisfaction with iCare EHR is reflected in my high likelihood of recommending it, rating it a perfect 10 out of 10. Also really appreciate the help of Damion who introduced me to the system. Review collected by and hosted on G2.com.

What do you dislike about iCare EHR?

N/A Review collected by and hosted on G2.com.

Moriah D.
MD
Moriah D.
"Intuitive, Easy-to-Use Platform with Customization Options"
5/5
What do you like best about iCare EHR?

I find iCare EHR to be a game-changer for our organization due to its intuitive and easy-to-navigate platform, packed with features that streamline many aspects of our operations. The ease of charting and scheduling is particularly beneficial, making daily tasks more manageable. I appreciate the platform's customizability, particularly the ease with which we can tailor templates to fit our needs, which significantly enhances our workflow efficiency. The customer support provided during the setup process was excellent and made onboarding a breeze. Overall, I find iCare EHR to be user-friendly and aligned with our preferences, which justifies why it is one of our preferred software choices. If given the choice, I would purchase it again primarily because of its ease of use. Review collected by and hosted on G2.com.

What do you dislike about iCare EHR?

nothing Review collected by and hosted on G2.com.

YS
Yasmin S.
CEO
Small-Business (50 or fewer emp.)
"Outstanding System and a Phenomenal Support Team"
5/5
What do you like best about iCare EHR?

What I like most about iCare is the level of support and personal attention we have received. My practice is just starting, but it is built with the structure of a larger clinic, and iCare understood that right away. Damion and Mat have provided excellent support and training. They take the time to walk us through the system, answer questions, and make sure we feel confident every step of the way. I also appreciate how flexible they are with customizing the system to fit our specific workflow. It truly feels like a partnership, and I am confident this platform will grow with us. Review collected by and hosted on G2.com.

What do you dislike about iCare EHR?

At this stage, there is nothing we dislike. However, since we are still in the early stages, there have been moments where the system feels a bit overwhelming just because it offers so many features. It takes time to learn where everything is and how to tailor it to our workflow. That said, Damion and Mat have been very helpful in guiding us through it. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"iCare is very user friendly and allows practice to do everything needed with easy steps"
5/5
What do you like best about iCare EHR?

Practice management side is very easy to use and staff can learn quickly. Very helpful given the turnover in staff. Note templates are very robust and yet easy to use. Very flexible. Also has great billing and scheduling. Can integrate with my telehealth vendor. The implementation is fast, less than a day to get up and running. Support has been quick and had personal contact immediately after signing up. For a fast-paced hospital or clinic, it's really easy to use and can handle high volume areas like urgent care and emergency rooms. Review collected by and hosted on G2.com.

What do you dislike about iCare EHR?

The system can integrate with Doxy, Zoom or Teams, which is fine, but would rather not to have those also, so single telehealth built in would be great. Review collected by and hosted on G2.com.

PR
Pat R.
CEO
Small-Business (50 or fewer emp.)
"Excellent EHR"
5/5
What do you like best about iCare EHR?

We reviewed different possibilities and found most of them to be complex, expensive, and difficult to use. We began testing the ICare EHR and we found it to be easy to implement and intuitive to use. It accomplishes more than we had expected at a very reasonable price. Review collected by and hosted on G2.com.

What do you dislike about iCare EHR?

When you ask me what we dislike about the system, it's difficult because so far we have found nothing but positive things about our experience with the software Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"iCare EHR is a reliable platform with strong functionality and dedicated support."
3.5/5
What do you like best about iCare EHR?

What I value most about iCare EHR is their professionalism and consultative support, which ensures our needs are met with thoughtful and effective solutions. Their commitment to accommodating our requests, coupled with a strong focus on security and compliance, provides confidence in the system’s reliability and alignment with industry standards. Review collected by and hosted on G2.com.

What do you dislike about iCare EHR?

One aspect of iCare EHR that could be improved is the design of its screens and navigation, which are not always intuitive. This can occasionally make it more challenging to locate and utilize certain features efficiently. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
IH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Really Good EMR"
4.5/5
What do you like best about iCare EHR?

iCare EMR is very easy to use and does everything we need. Setup was quick and we were able to configure it so that different users could customize the layout to their needs. Support has been very good too. We use it daily for e-prescribe of compounded meds which is a very nice feature and integration with pharmacy networks worked perfectly out of the box. Review collected by and hosted on G2.com.

What do you dislike about iCare EHR?

We used the APIs to integrate with our public-facing sites but did not use the patient portal feature so can't really comment on that aspect. Review collected by and hosted on G2.com.

Ira F.
IF
Ira F.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Mat and Jim Have been amazing through the entire process."
5/5
What do you like best about iCare EHR?

The integrations have been seamless. Mat and Jim have always made themselves available whenever needed, even when out of town. They have demonstrated how to accomplish e-prescribing for my medical director and will always provide information when needed. Review collected by and hosted on G2.com.

What do you dislike about iCare EHR?

I haven't seen any negative aspect of iCare. Pricing is extremely reasonable and tech support is excellent. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
EH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"icare ehr"
5/5
What do you like best about iCare EHR?

The icare ehr software has all the features we need. Review collected by and hosted on G2.com.

What do you dislike about iCare EHR?

I'm having a hard time to think of anything I dislike or negatives. Maybe the pricing could be lower. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Very capable EHR"
5/5
What do you like best about iCare EHR?

This is a very capable ehr system. We looked at other alternatives but not provided the integartion capabilities we required for our special projects Review collected by and hosted on G2.com.

What do you dislike about iCare EHR?

The system can be highly technical at times. Review collected by and hosted on G2.com.