iCapture is great for having for platform for all the lead capture in one place including all the analytics. It integrates well with show lead capture and their have the company details for many of them. Review collected by and hosted on G2.com.

Sometimes the mappings on site does not always work great which is frustrating. Especially then having to contact iCapture team to ensure set up is done correctly. Review collected by and hosted on G2.com.

As an event planning and photography team, we’re always exploring innovative tools to elevate client experiences. iCapture stands out as a promising solution for lead capture and guest engagement at events. While we haven’t implemented it yet, the platform’s features and interface look impressive — we’re looking forward to testing it in upcoming projects Review collected by and hosted on G2.com.

There are no downsides that I can see from the product right now. Review collected by and hosted on G2.com.

The capturing of data is what I like about it Review collected by and hosted on G2.com.

not very easy to use in my opinion, more intuitive Review collected by and hosted on G2.com.

iCapture is an easy to use, easy to setup and export data directly from, or setup an integration to a marketing automation system to integrate data directly. The support team are always on hand to support with questions as required. Review collected by and hosted on G2.com.

Nothing. iCapture is a great tool, and hasn't given me any concerns or problems since we begun using it. Review collected by and hosted on G2.com.

It's great to have customer support always at hand to help us build the process according to our (not very straightforward) requirements. UI is very clear and easy to use. Connection to CRM is fast and can be customised enough to make it work for our complex processes. Great, reliable, easy to use software. Review collected by and hosted on G2.com.

We can't map fields nor create flows ourselves, which takes some control away. On the other hand, the team is always quick enough to help, so this may as well be seen as an advantage, as we don't have to spend time figuring it out. It would be great to be able to send campaign members with different statuses depending on fields/criteria, as opposed to just default. Review collected by and hosted on G2.com.

iCapture has provided our companies with a consistent, custom lead retrieval solution. The onboarding process was very thorough, from the launch phase to training our staff. iCapture took our complicated situation with multiple integrations and provided a detailed, yet simplified way of obtaining our leads' product interest information.

Our staff is happy to have one lead-capturing app across all tradeshows and events. The app is very clean and easy to use. From badges to business cards to manual entry, it's all covered with iCapture. There's no lost data! The immediate entry into SalesForce is a game-changer for our team and has decreased the follow-up time.

The Back Office is a dream for administrative purposes. We can see the leads in real-time, event analytics, assist our staff with any questions, and so much more. Support from the iCapture staff has been phenomenal throughout the entire process. iCapture has taken our team's feedback and helped implement changes. They've worked with us to develop the most effective and user-friendly lead-capturing software for our staff. The chat feature is a lifesaver when assistance is needed during a show on the weekends or after hours. I highly recommend iCapture! Review collected by and hosted on G2.com.

There's nothing to dislike! I appreciate the new things constantly being implemented and tested to make everyone's experience better. Review collected by and hosted on G2.com.

I have been using iCapture for over 5 years from 2 companies. This lead capture tool is very versatile; working for an international multi-billion dollar company to a smaller USA-based non-profit. It is very customizable. The account manager you are assigned worked closely with our company to make sure that the tool delivers the results we needed to boost our leads and to get them in real time. The implementation and setup was done within a matter of days. We were up and running in less than 2 weeks. The tool integrates well with many marketing automation platforms.

The support staff is always on hand to assist; 24-hour assistance, so no matter where you are in the world you will have the assistance you need to have a successful event. The tool itself is easy to build out and use, even for a not so tech-savvy individual.

Overall, I highly recommend iCapture for any size company. If you value your sales team and solid leads iCapture is the tool for you. Review collected by and hosted on G2.com.

I do not have any negative comments about iCapture. Review collected by and hosted on G2.com.

iCapture is hands down one of the easiest products to use. The product easily integrates into SFDC and we were able to connect the two over a single 20 minute call. We had some initial issues that were resolved instantly because the customer support team at iCapture is second to none. The product functionality is super simple and easy to use. We looked at other competitors and the products were too confusing and priced way higher. Review collected by and hosted on G2.com.

The only downside is that it's slightly hard to get internal adoption. Our sales team is tricky and we need to prove concept in order to get better adoption. This is not something iCapture could help us. Review collected by and hosted on G2.com.

iCapture is extremely easy to use and setup. They provide great documentation for every scenario. My colleagues in events love using the product and find it easy to use. They have wonderful support staff that you can communicate with at any given time. Review collected by and hosted on G2.com.

I don't have any negatives to say about using the product. They really provide great customer service if something funky happens and their documentation covers many scenarios you might run into. Review collected by and hosted on G2.com.

I love how responsive the iCapture team is. The customer support is absolutely outstanding and I have always had fun working with them. The platform itself is very easy and intuitive to use. The integration with Marketo was also very easy with just a click of a button. I also like they take feedback from clients for new feature requests and implement them as they come into their product development pipeline. Overall it's a great company to work with. Review collected by and hosted on G2.com.

There is not really anything I don't dislike about this company but just sometimes the features or buttons are not very intuitive and need some adjustments. Review collected by and hosted on G2.com.