HybridHero Reviews & Product Details

HybridHero: One platform. Every workplace decision. Desks, meeting rooms, visitors, parking and people. All in one place, all reported on, all easy for your team to use. Most workplace tools help people book a desk. HybridHero also shows you what happens next: who actually came in, which rooms sit empty, and where you're paying for space nobody uses. When leadership asks "do we need this floor?", you'll have the answer ready. Trusted by teams at Ebiquity, Coface, HooYu and Hamilton Group. Switching? We'll move you in 30 days Stuck on Robin, Condeco or an old IWMS? The Switch Programme gets you across with a guaranteed 30-day migration. 15-minute switch call to understand your setup One-page migration plan with clear dates Your data, settings and integrations moved for you No drawn-out parallel run eating up your IT team's time Big platform moves often drag on for months. This one has a finish line. What you get Desk booking that works the way people do Book from the app (iOS and Android), the browser, or right inside Microsoft Teams and Outlook Live floor plans show what's free on every floor and building Bulk booking: reserve multiple desks, days or a whole team in one go Team neighbourhoods and amenity filters (dual monitors, sit-stand desks, quiet zones) Check-in plus auto-release, so no-shows hand their desk back automatically Click any booked desk to see who's sitting there HybridHero AI: just ask for a desk Type what you need in plain language and HybridHero AI finds and books a desk for you. It reads live availability and your workplace rules, only acts within your permissions, and confirms every booking in plain English. Now in early access with selected teams, with meeting rooms coming next. Meeting rooms without the guesswork Every room across every site in one view Microsoft 365 calendar integration Check in by app, QR code or room panel, so ghost meetings free up automatically See which rooms are overbooked and which sit empty Room panels and utilisation metrics on Professional and Enterprise Visitor management that impresses at the front door Hosts pre-register guests, who get arrival details and a personal QR code for fast check-in Self-service kiosks, photo capture, NDA and policy sign-off Branded badges print automatically Hosts get an instant alert by email, SMS or app push Searchable, exportable visitor logs for audits and evacuations Visitor check-in available in 11 languages Parking with no morning scramble Staff reserve a space before they leave home Set allocation rules and priority tiers Accessible bays shown first to approved users Parking usage feeds straight into your reports Reporting that ends the gut-feel debate Live dashboards for desks, rooms, visitors, parking and attendance Filter by site, floor, team, day of week or date range Heat maps on Professional and Enterprise Export to CSV or Excel for board packs, lease reviews and real estate planning This is where most HybridHero demos start. It turns "we think" into "here's the data". HR and people tools built in Leave, employee records and hybrid work policies sit in the same platform your team already uses to book desks. Handy for growing organisations that have outgrown spreadsheets but don't need a full HR system yet. Plugs into what you already use Microsoft Teams, Outlook and Microsoft 365 Google Workspace and Google Calendar Slack SSO with Azure AD, Okta and Google (SAML 2.0 and OIDC) Automatic user provisioning with Okta and Microsoft Entra ID Custom API and third-party integrations on Enterprise Secure enough for regulated industries ISO 27001 certified GDPR compliant SOC 2 aligned MFA and role-based permissions Every action logged, with exportable audit trails Data residency in the UK, EU, US or APAC Available in 15 languages A strong fit for financial services, insurance, legal and public sector teams. Real people, around the clock 24/7 real human support. No bots, no ticket black holes. Enterprise customers also get a dedicated customer success representative. Is HybridHero right for you? A great fit if you: Have 200+ employees working hybrid across multiple floors or sites Need solid utilisation data to justify (or cut) your office footprint Are on Robin, Condeco or a legacy IWMS that isn't delivering Want desks, visitors and people admin in one platform instead of three Probably not for you if you: Are a single office under 50 people Run a coworking space Only need basic room scheduling with no reporting Pricing Every plan is tailored to your organisation and confirmed in writing after a 30-minute consultation call. No per-space fees. A one-month free trial is available.