HotTelecom Reviews & Product Details

easy to top up your balance

quick replies in chat Review collected by and hosted on G2.com.

The ordered service was not provided. He asked to return the funds for him (from the balance), was refused. Although, the support himself confirmed that the telephone connection was not working correctly. Review collected by and hosted on G2.com.

Bohdan K., [19.08.21 08:50]

I really like the rates HotTelecom provides. Yeah, their interface looks unlogical, but it works if you ask them. With their numbers, you can register in Telegram or Facebook (worked for me but ask the live chat).

They have a Chat with live support agents on their site. However, they don't work when it's night in Europe.

The agents in that chat showed me a nice rate for Belgium (5$/month). That's why 10/10 Review collected by and hosted on G2.com.

interface looks unlogical

chat agents do not work when it's night in Europe.

Caller ID and Sender ID are limited for outbound calls, but you can still make calls Review collected by and hosted on G2.com.

They have customized plans that are suitable for all types of businesses. By Using Virtual Numbers, we can also complete the verification process for various social media accounts. Bitrix24 CRM helps us to keep track of our contacts and keep us organized. Review collected by and hosted on G2.com.

The customer service response is slow sometimes and getting our problems fixed can take some time. Review collected by and hosted on G2.com.

With purchasing HotTelecom's Voice phone number you can easily get the effect of local presence in any country of the world you need. All you need is to purchase the number and enter the destination of forwarding for the incoming calls. Their team will help with everything if needed. There are also additional services available: voicemail, interactive voice response, etc. Review collected by and hosted on G2.com.

Hottelecom have call statistics, but we'd like to get the connection with CRM system. They are working on it and have already add one CRM system available, waiting for more. Review collected by and hosted on G2.com.

The fact that there is ample support available is the best. We can integrate many lines within minutes and configure numbers very frequently. IVR tree solution is a great way to accomplish this.

The office space shift was almost seemless as no numbers changed for employees. Review collected by and hosted on G2.com.

Almost all applications now have video support. Missing that feature with Hottelecom. Review collected by and hosted on G2.com.

Our company uses HotTelecom services for our wide-ranging marketing campaigns. SMS phone numbers allow us to register the all-inclusive accounts on web services and get messages from leads with all the requisite statistics. Review collected by and hosted on G2.com.

Nothing at all...i found it as the most excellent Review collected by and hosted on G2.com.

Hottelecom provides us with the needed virtual sms phone numbers. That let us make our marketing activities more effective. Review collected by and hosted on G2.com.

We'd like to get wider geo coverage of SMS numbers. They are working on that feature at the moment. Review collected by and hosted on G2.com.

HotTelecom provides our company with all needed products within a short period of time. They understood our needs and offered the most suitable solutions. Their support team is also very nice and they are ready to help in working time with all the questions or issues that might appear. Review collected by and hosted on G2.com.

Nothing to tell about. Our needs are fulfilled by HotTelecom Review collected by and hosted on G2.com.

We've purchased a toll-free number for our company and now we have 30 incoming channels available for our support team. Also we can get call statistics, call recordings and make further analysis of the support team work based on data. Review collected by and hosted on G2.com.

We would like to get data directly to our BI system but there is only an option to download call statistics in csv format and work with it after that. HotTelecom tell us they are working to improve that. Review collected by and hosted on G2.com.

The user interface is simple and easy-to-use. Our team managed to connect all the needed PBX services without any physical equipment. The prices for international landline phone numbers are reasonable and geographical coverage is really wide! These guys also provide high quality of the phone calls (there were no problems with our Internet and their SIP forwarding). Review collected by and hosted on G2.com.

I am not be able to work with call statistics in my personal account. All the data can be downloaded in csv format only but their support told me they are working on that feature of a personal account. Review collected by and hosted on G2.com.