--- title: Hospitable.com Reviews meta_title: 'Hospitable.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 272 reviews by the users' company size, role or industry to find out how Hospitable.com works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 272 scale: '5' date_modified: '2026-10-05' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate ---

Hospitable.com Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highly value the guest messaging automation in Hospitable.com, ensuring effective communication even when unavailable. (12 mentions)
Users value the automation capabilities of Hospitable.com, enhancing efficiency in managing short-term rentals seamlessly. (9 mentions)
Users value the smooth booking management of Hospitable.com, which enhances communication and simplifies property management tasks. (7 mentions)
Users find Hospitable.com to be extremely user-friendly, making property management easy and efficient right from the start. (7 mentions)
Users value the time-saving automation of Hospitable.com, enabling efficient management of guest communications effortlessly. (6 mentions)
Users find the notification system lacking, requiring manual checks and not effectively managing upsell notifications. (3 mentions)
Users express frustration over poor customer support, citing delays, rigid policies, and difficulty reaching live representatives. (3 mentions)
Users express frustration with booking issues due to limited payment options, impacting their ability to use features fully. (2 mentions)
Users find integration issues with third-party tools in Hospitable.com challenging during setup and functionality adjustments. (2 mentions)
Users are frustrated by the lack of offline access and poor responsiveness of the mobile version of Hospitable.com. (2 mentions)

5 Pros or Advantages of Hospitable.com

5 Cons or Disadvantages of Hospitable.com

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Streamlined Rental Management, Exceptional Support"
5/5
What do you like best about Hospitable.com?

I really like how Hospitable.com simplifies managing our five short-term rentals by having everything in one place. The platform is user-friendly, so we can handle messages, manage calendars, integrate with Turno for cleaner schedules, and send automatic guest messages easily. Their customer service is excellent and very responsive whenever we have questions. We also appreciate the ability to have a direct booking website through Hospitable.com. The initial setup was pretty easy, thanks to the help information provided and support from their team when needed. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Nothing so far! Review collected by and hosted on G2.com.

christopher b.
CB
christopher b.
Small-Business (50 or fewer emp.)
"Effortless Property Management and Stellar Support"
5/5
What do you like best about Hospitable.com?

I find Hospitable.com to be a great time saver, especially with its automated messaging feature that handles 95% of the communication with our guests, significantly enhancing customer service quality. It's a very user-friendly platform with an easy-to-navigate interface that doesn't change too often, making it simple to use and make changes. I also find the operations module very beneficial as it allows scheduling of cleaning, maintenance, and other tasks, which is very helpful. The platform lets us assign tasks to team members, who get automated notifications and reminders, and track tasks efficiently. We can also bring in third-party providers if needed. It's sophisticated yet easy to navigate and use. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

The only thing I could say is recently, there's been some lag time when using the app on my phone. It's been quite slow. Not all the time, but often. I have to restart the app to get optimal function. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Seamless Integration and Simplified Management"
5/5
What do you like best about Hospitable.com?

I love that Hospitable.com integrates all my platforms like VRBO, Airbnb, Priceline, and Booking.com. It's a wonderful tool that brings everything together, making managing everything simpler. We’re also doing dynamic pricing now, which is great. I appreciate how everything is straightforward and concise, with no excess information or buttons everywhere. It just has everything right there, making it easy to find what I'm looking for. The updates are really simple too. I also enjoy the new capabilities that came out for pricing, which are much more simplified compared to the previous platform we used. Additionally, the setup was a breeze thanks to my husband, who finds it works exactly the way it should. We launched on a Friday night and had bookings by Saturday morning, and we were booked solid for the summer. The reminders for bookings and calendar updates work seamlessly for our team, including notifications for renters and cleaner reminders. The AI feature is wonderful for handling grammatical edits, and I love how it could support scaling out with more homes easily. I also value that anytime we've reached out for support, the team has helped and serviced us within twenty-four hours. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

It is great and very easy to use Review collected by and hosted on G2.com.

Nicole E. C.
NC
Nicole E. C.
Property Owner
Hospitality
Small-Business (50 or fewer emp.)
"Incredible, Easy-to-Use Rental Management with Powerful Integrations and AI Tools"
5/5
What do you like best about Hospitable.com?

Incredible tool to manage my rental. Super easy to use, for me and my family. The best are the integrations, at the moment, I am also using the AI tools very often. A lot of potential for this product. The performance of the pricing has improved a lot; however, it is missing market intelligence. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I think about how often it logs out. It is terrible. I have to log in multiple times a week for no reason. Review collected by and hosted on G2.com.

Jesse O.
JO
Jesse O.
Director of Strength and Conditioning
Small-Business (50 or fewer emp.)
"Streamlined Property Management with Hospitable.com"
4.5/5
What do you like best about Hospitable.com?

I use Hospitable.com for my property management system, and it's been a great tool to synchronize Airbnb, VRBO, and Booking.com. I like how it manages our operations and pricing and provides a really streamlined management solution. It has a ton of features that really allow me to maximize occupancy. I always love that they're releasing new features, like the recent optimization for Airbnb, which makes Hospitable.com seem like it's on the cutting edge of being a preferred partner with Airbnb and VRBO. The setup was easy, and once everything is automated, the efficiency kicks in. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I'm currently using Wheelhouse for dynamic pricing and I'm not sure how Hospitable.com's pricing engine compares. I would like to see a comparison between the two systems, especially considering their dynamic pricing engine. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Streamlined Short-Term Rental Management with Outstanding Support"
5/5
What do you like best about Hospitable.com?

I like that I can see my calendar for all of my listings in one place. I really like the feature of having canned responses, which is very helpful and saves me time so I don't have to copy and paste or type out frequently asked answers to questions. Plus, the initial setup was super easy with a great user interface. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I really do like a lot of the features, but I do wish that the AI was a little bit more reliable and robust. Sometimes the AI doesn't totally get it right. But I think that's just where we are with AI right now. The intelligence just isn't 100% there yet. So I don't think it's necessarily Hospitable.com's fault; I just think that the AI will improve over time. Review collected by and hosted on G2.com.

Catherine P.
CP
Catherine P.
Co-Owner
Small-Business (50 or fewer emp.)
"Efficient Coordination and AI-Powered Communication"
5/5
What do you like best about Hospitable.com?

I like that Hospitable.com is all in one place, so I don't have to check different apps for my different platforms to communicate with everybody. I really like the AI communication feature, which sometimes rewrites my thoughts in a nicer way, making it easier to communicate with guests. It's helpful when I don't know how to word certain things, ensuring my message is clear and not offensive. The initial setup was really easy, and they had great support to walk me through it. I also use it with PriceLabs, and that's been working well. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I don't really have anything to complain about. I love everything. Maybe I don't use all the features as much as I could. Differences can be a little hard, but I don't have a direct channel yet. I just don't really wanna spend the money, the extra fees with .com, not knowing what kind of return I'm gonna get. Review collected by and hosted on G2.com.

Phil C.
PC
Phil C.
IT Director
Small-Business (50 or fewer emp.)
"Great PMS for guest communications"
5/5
What do you like best about Hospitable.com?

I can now control multiple door locks for a property if you have multiple smart locks. Financial reporting has gotten much better over the last few years with a nice dashboard on top of exporting to csv.

Lots of townhalls to explain and introduce new features and submit feedback. Plenty of support options, and support responds quickly and with care. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Only mild issue is the phone app (on android, but I heard iphone does it as well in the townhalls) logs you out once in awhile, and you need to log back in. Review collected by and hosted on G2.com.

Response from Miles Hobson of Hospitable.com

Thanks for the review, Phil. Something special is coming soon to improve Reporting! Jump on our next Town Hall to hear about the new Metrics dashboard - link below https://calndr.link/event/JGwB7TTHkE

See how Hospitable.com improved
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Streamlined Property Management with Excellent Support"
5/5
What do you like best about Hospitable.com?

I really like that Hospitable.com allows me to control all of my properties in one place. The unified inbox feature is awesome for communicating with all the different guests I have across my properties in one location. I find it very useful to be able to access the platform via the mobile plan too. The owner statements feature makes it easier to showcase professionalism and share financials with property owners. Additionally, the guest portal is very helpful for upsells and using rental agreements. The initial setup was pretty good, thanks to the helpful videos and supportive customer service that Hospitable.com provides. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I think the best improvement could be the app, especially the speed when accessing the inbox on the go. Sometimes it's just difficult to pull up the app and get to the messages when I'm on the move. So that would probably be the area that could be improved the most with Hospitable.com. Review collected by and hosted on G2.com.

Response from Miles Hobson of Hospitable.com

Thank you for your feedback. We're continuing to make some improvements to increase the app performance

Charlotte M.
CM
Charlotte M.
Small-Business (50 or fewer emp.)
"Effortless Booking Management with AI Assistance"
5/5
What do you like best about Hospitable.com?

I really like Hospitable.com for its ease of use, which makes navigating and managing tasks straightforward. The clear and readable calendars are a big plus, as they make it easy to keep track of bookings. I also appreciate how simple it is to program instructions for guests. One of my favorite features is the AI automated answers, which help manage communication with prospective and current guests efficiently. The initial setup of Hospitable.com was very easy, which made the transition smooth from my previous platform, Guesty. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

I guess a better phone app would be great? It's a little fiddly to use and also I would like the desktop app to automatically launch each day and send me reminders. Review collected by and hosted on G2.com.