Hornbill Service Manager Pricing Overview

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Basic

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Per User Per Month

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

20 months

Perceived Cost

$$$$$

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Hornbill Service Manager Alternatives Pricing

The following is a quick overview of editions offered by other IT Service Management Tools

Product	Price	Features
Freshservice Starter	$19.00Per User Per Month	Up to 1 Agent Omnichannel support Incident Management 1000 Orchestration Transactions/Mo./Account Analytics Starter Custom SSL Knowledge Base Marketplace Apps Mobile Apps Multiple Portal Languages Orchestration Self Service Portal Workflow Automator Access Controls Workspaces
SysAid Professional	$89.00Per User Per Month	AI-native service management with unlimited Agentic AI. No usage caps, no approval workflows, no surprise invoices. Advanced SLA Third-Party Integrations Workflow Automation ITIL Package Remote control Escalation policies Reporting and Analytics Reporting and Analytics Escalation policies Remote control Asset Management Service Catalog Self-Service Portal Incident Management SysAid Copilot
SolarWinds Service Desk ESSENTIALS	$39.00Per Month	Includes: Incident Management Knowledge Base Service Portal Asset Management Service Catalog Change Management Service Level Agreement (SLA) Groups Custom Roles Internationalization Multi-Factor Authentication (MFA) Real time 24/7 Live Chat Support Light & Dark Mode Onboarding Services

Various alternatives pricing & plans

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Pricing information for the above various Hornbill Service Manager alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Hornbill Service Manager Comparisons

Freshservice

4.6/5(1,387)

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