Homecare Homebase Reviews & Product Details

Homecare Homebase is a EHR software leader offering hosted, cloud-based solutions to streamline operations, simplify compliance and boost clinical and financial outcomes for home-based care agencies. Our customized mobile solutions enable real-time, wireless data exchange and communication between field clinicians, physicians and office staff for better care, more accurate reporting and improved revenue cycle management. For more information, visit www.hchb.com or call us toll-free at 1- 866-535-HCHB (4242).

Seller

Homecare Homebase

Discussions

Homecare Homebase Community

Languages Supported

English

Overview by

Elizabeth LeGrande (Marketing Communications Manager at Homecare Homebase)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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Top-Rated Alternatives

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User Insights

Average based on 25 real user reviews.

Implementation Time

2 months

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Homecare Homebase Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Homecare Homebase, and what problem is it built to solve?

Homecare Homebase provides comprehensive software solutions designed for the home health and hospice industries. Its platform brings together clinical, administrative, and financial aspects of home healthcare to help streamline operations and improve patient care.

What languages does Homecare Homebase support?

Homecare Homebase supports 1 language: English.

What customer support options does Homecare Homebase provide, and how do users find the overall support experience?

Homecare Homebase support includes 24/7 live-representative help, phone and email channels, and self-service resources. The support experience is mixed: users describe having a team available to help resolve issues, while implementation and training can require considerable effort.

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UH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

1/2/2018

"Easy navigation"

5/5

What do you like best about Homecare Homebase?

HCHB is user friendly. If there is a kink that needs worked, there is always a team there to help. Review collected by and hosted on G2.com.

What do you dislike about Homecare Homebase?

Some of the fields with physician data is not yet a searchable field on a query Review collected by and hosted on G2.com.

UP

Verified User in Photography

Small-Business (50 or fewer emp.)

11/8/2017

"Homecare Homebase for Home Health"

1.5/5

What do you like best about Homecare Homebase?

Smaller tablet, somewhat assists in keeping up with times in/out. GPS on hand. Review collected by and hosted on G2.com.

What do you dislike about Homecare Homebase?

Can only access patient info for the last 7 days. Only shows agent time tracker for the past 7 days. Can't access patient info when you are on call on the weekends without the company laptop as well. Takes forever to chart a start of care. Review collected by and hosted on G2.com.

CC

Christa C.

Manager Case Management

Hospital & Health Care

Enterprise (> 1000 emp.)

9/26/2017

"Homecare Homebase Review"

4.5/5

What do you like best about Homecare Homebase?

Tablet use. Cell site use while on road. Syncs anywhere. Review collected by and hosted on G2.com.

What do you dislike about Homecare Homebase?

Interface with our hospital base software Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

10/9/2017

"I have only read about this software"

2.5/5

What do you like best about Homecare Homebase?

It seems easy to work with and easy to train on Review collected by and hosted on G2.com.

What do you dislike about Homecare Homebase?

Did not have enough information in the beginning Review collected by and hosted on G2.com.

LP

Liana P.

Office Manager

Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

6/10/2016

"I loved Homecare Homebase"

5/5

What do you like best about Homecare Homebase?

It is easy to manage EVERYTHING. From billing to collections to patient management, to scheduling. Review collected by and hosted on G2.com.

What do you dislike about Homecare Homebase?

We had issues with Homecare Homebase freezing and locking on us more than I would have liked to see. Review collected by and hosted on G2.com.

Recommendations to others considering Homecare Homebase:

I recommend using it if you have medicare or managed care patients. It doesn't work as well for long term care patients, but it works GREAT for Skilled visits (SN, PT, OT, SLP, HHA, MSW). It also allows you to communicate with the field staff with ease. Review collected by and hosted on G2.com.

What problems is Homecare Homebase solving and how is that benefiting you?

We were able to go entirely paperless within the company and manage patients from office to office. This also allowed the employees to stay home in inclement weather because we did not need patient charts in hand. Review collected by and hosted on G2.com.