--- title: Homecare Homebase Reviews meta_title: 'Homecare Homebase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how Homecare Homebase works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 25 scale: '5' date_modified: '2026-11-11' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory ---

Homecare Homebase Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

User Insights

Average based on 25 real user reviews.

Implementation Time

2 months

Homecare Homebase Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Homecare Homebase, and what problem is it built to solve?

Homecare Homebase provides comprehensive software solutions designed for the home health and hospice industries. Its platform brings together clinical, administrative, and financial aspects of home healthcare to help streamline operations and improve patient care.

What languages does Homecare Homebase support?

Homecare Homebase supports 1 language: English.

What customer support options does Homecare Homebase provide, and how do users find the overall support experience?

Homecare Homebase support includes 24/7 live-representative help, phone and email channels, and self-service resources. The support experience is mixed: users describe having a team available to help resolve issues, while implementation and training can require considerable effort.

Homecare Homebase Reviews (25)

Reviews

Homecare Homebase Reviews (25)

3.7
25 reviews

What do users say?

Generated using AI from real user reviews
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RC
Reggie C.
Payment Processor
Mid-Market (51-1000 emp.)
"HCHB"
5/5
What do you like best about Homecare Homebase?

Very easy to use. Searching patient information and billing notes. Review collected by and hosted on G2.com.

What do you dislike about Homecare Homebase?

Loading sometimes is an issue especially having hundreds of patients. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Full package that handles patient records, care, compliance, billing and payroll"
4.5/5
What do you like best about Homecare Homebase?

Very strong accounting and billing. Payroll is EXTREMELY easy with this system, even with multiple types of pay. Review collected by and hosted on G2.com.

What do you dislike about Homecare Homebase?

Setup is intense. But that is a good thing. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"An honest review"
3.5/5
What do you like best about Homecare Homebase?

I like that it's easy to find medical information and employee information using this system Review collected by and hosted on G2.com.

What do you dislike about Homecare Homebase?

The set up can seem outdated/ease of use could be designed better for optimal use for clients Review collected by and hosted on G2.com.

Shannon R.
SR
Shannon R.
Registered Nurse Emergency Department
Hospital & Health Care
Enterprise (> 1000 emp.)
"Home Health RN"
0/5
What do you like best about Homecare Homebase?

The time of charting on patients increased three times what they were with Allscripts. Review collected by and hosted on G2.com.

What do you dislike about Homecare Homebase?

Everything, this is the worst software program I have ever used... The hospital I currently work at has a dos system so that is saying a lot! Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Well, it's better than McKessen..."
2.5/5
What do you like best about Homecare Homebase?

Auto populating tasks, ability to export Review collected by and hosted on G2.com.

What do you dislike about Homecare Homebase?

Not allowing * in any coord note, some workflow tasks could be optimized. Review collected by and hosted on G2.com.

Thomas P.
TP
Thomas P.
Intake LPN / Team Lead Assistant
Hospital & Health Care
Small-Business (50 or fewer emp.)
"This is the best in industry?"
1/5
What do you like best about Homecare Homebase?

Linear workflow provides stopgaps preventing human errors. Review collected by and hosted on G2.com.

What do you dislike about Homecare Homebase?

Ugly. Clunky. Linear screen flow makes chart navigation unbearable. Linear workflow means tasks can get stuck within a single role. Moving from a clinic with Epic to this system is a trial in patience. No auto syncing with mobile users. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Excellent EMR Software"
4/5
What do you like best about Homecare Homebase?

This application is very user friendly in comparison with other applications of its kind. Review collected by and hosted on G2.com.

What do you dislike about Homecare Homebase?

It does not offer an audit trail so that everyone knows who made changes to the file. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Improved bedside documentation and efficiency for clinicians."
4/5
What do you like best about Homecare Homebase?

You must address all items before locking visits which improves compliance with Medicare. Visits have large depth of items to address. In the back office, the work flow helps office staff stay on task and prioritize items. You can also run reports for almost anything! Helps to assess items objectively. Review collected by and hosted on G2.com.

What do you dislike about Homecare Homebase?

Not all visits are the same across disciplines, such as a PT 30 day reassessment does not have the same items as an OT 30 day reassessment. Review collected by and hosted on G2.com.

Verified User in Medical Devices
CM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"HCHB Review"
5/5
What do you like best about Homecare Homebase?

I enjoy that the system works together really well with scheduling, billing and patient records. Review collected by and hosted on G2.com.

What do you dislike about Homecare Homebase?

Some of the software seems a little outdated and not as user friendly. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Definite positives and negatives"
2.5/5
What do you like best about Homecare Homebase?

Task-based workflow, reporting functionality. Review collected by and hosted on G2.com.

What do you dislike about Homecare Homebase?

Scheduling reports are lacking inability to see "the big picture" of all clinicians for the week. Buddy codes are tedious, should be a separate function instead of appearing as an additional "visit" (comments instead of buddy/medical treatment codes). Review collected by and hosted on G2.com.

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GU
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What is Homecare Homebase used for?

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Pricing

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