--- title: Homebase Reviews meta_title: 'Homebase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 616 reviews by the users' company size, role or industry to find out how Homebase works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 616 scale: '5' date_modified: '2026-10-16' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Homebase Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Homebase, enhancing team communication and simplifying shift management. (88 mentions)
Users appreciate the ease of scheduling in Homebase, making shift management and team communication seamless. (76 mentions)
Users value the easy scheduling functionality of Homebase, enhancing workflow visibility and saving time in team management. (74 mentions)
Users appreciate the real-time schedule updates in Homebase, ensuring employees are always informed about their shifts. (48 mentions)
Users highlight the time-saving shortcuts of Homebase, making staff scheduling quick and efficient. (39 mentions)
Users experience limited customization in Homebase, finding templates and scheduling features less user-friendly and efficient. (19 mentions)
Users face scheduling issues with Homebase, including defaulting to past weeks and difficulty in requesting time off. (19 mentions)
Users find the limited features of Homebase frustrating, particularly on the mobile app compared to the web version. (17 mentions)
Users note the missing features in Homebase, particularly in HR options and basic functionalities in standard plans. (14 mentions)
Users experience glitches and maintenance issues in Homebase's shift management, complicating clock-ins and scheduling accuracy. (12 mentions)

5 Pros or Advantages of Homebase

5 Cons or Disadvantages of Homebase

Homebase Reviews (616)

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Homebase Reviews (616)

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4.6
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Cheyanne D.
CD
Cheyanne D.
Small-Business (50 or fewer emp.)
"Effortless Scheduling, Needs App Enhancements"
5/5
What do you like best about Homebase?

I love that Homebase drastically reduces the time it takes me to put a schedule together, from two or three hours down to just 30 minutes. I really appreciate being able to update anything at any time, and having everything I need to do my job right at my fingertips on my phone, tablet, or computer. I also like how easy it is to fix time clocks and see everyone's working hours all in one spot. The initial setup of Homebase was very easy, which I found great. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Using the app versus the webpage can be frustrating because on the webpage I can correct the schedule, time clocks, and edit time offs, but I can't do these things on the app. It would be better if the app could do everything the website can do, and it'd be helpful to know ahead of time when maintenance is going to happen. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that Homebase has helped you reduce your scheduling time and has made it easy to manage your team's working hours. We appreciate your feedback about the app and webpage functionality, and we'll take it into consideration for future enhancements. Thanks for being part of the Homebase community!

Elizabeth L.
EL
Elizabeth L.
Small-Business (50 or fewer emp.)
"Simple Setup and Time Management Efficiency with Minor Glitches"
4.5/5
What do you like best about Homebase?

I use Homebase to keep track of everyone's time and generate Timecards at the end of each week. I find it helps us be better prepared for Payroll by allowing us to ensure everyone's time is recorded correctly without having to check physical timecards. I appreciate that it was simple to set up and it's free for us to use. I also like the ability to print out Timecards and a list of our Employees, which makes updating information much easier. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

From time to time there seem to be small glitches, but it is not very often. When making a change to a Timecard, it is not always reflected on the Weekly Report. I have to double-check that the hours actually changed and were updated. This has probably happened about 6 times, and we've been using Homebase for over a year. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that Homebase has been helpful in managing your time and preparing for payroll. We apologize for the occasional glitches you've experienced and we're constantly working to improve our system. Thank you for your feedback and for being part of the Homebase community!

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Easy Scheduling and Time Tracking, Though Updates Can Be Bumpy"
4.5/5
What do you like best about Homebase?

I like how easy Homebase is to use and how much it keeps track of for me. I appreciate the warnings when something needs my attention, copying a past week for scheduling, and the flagged time cards. Setup was very easy, and we adjusted quickly after taking some time to get used to it. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I feel like whenever Homebase does an update, it affects everyone’s app for a while and doesn’t go very smoothly. It also took me some time to get used to it, though we adjusted quickly. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"User-Friendly Scheduling That Saves Hours and Simplifies Payroll"
5/5
What do you like best about Homebase?

It is very user friendly and extremely easy to use. It makes suggestions while I am creating the schedule and that has saved me many hours. The app allows my staff to easily see their schedule and organize their time off requests. The payroll subscription is cheaper than having my CPA process payroll. It is easy to get support by calling their support phone number. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Sometimes the support is slow or they do not have a good answer. I send the support team an email and do not hear back quickly. I wish they were faster to respond. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase user-friendly and easy to use. Our goal is to simplify scheduling and payroll for our customers, so it's great to hear that it's saving you time and making things easier for your staff. We appreciate your feedback about our support and will work to improve our response times. Thank you for being the best part of Homebase 💜

Kevin R.
KR
Kevin R.
Customer Support Executive
Mid-Market (51-1000 emp.)
"User-Friendly Platform with Clock-In Efficiency, Needs Improved OT Features"
4.5/5
What do you like best about Homebase?

I used Homebase for clock in, schedules, and time management, which were helpful for tracking my work hours and schedule. The platform is user-friendly, making it easy for me to sign up when I received an email invitation from my employer. I like that I can do a lot of things besides clocking in, even though that's the main feature I mostly use. Homebase also works well for managing my time and handling days off. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

OT and asking for salary in advance were not well implemented. When I requested for OT, my manager sometimes didn't see the request. I don't know if there was no notification sent or if my manager just didn't check, but it happened the same for advance salary requests; this was not available at all. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that Homebase has been helpful for tracking your work hours and schedule. We appreciate your feedback about the OT and advance salary request features, and we will work on improving these aspects for a better user experience.

Emily E.
EE
Emily E.
General Manager
Small-Business (50 or fewer emp.)
"Homebase Packs Powerful Scheduling, Onboarding, Timesheets & Reporting"
5/5
What do you like best about Homebase?

There are so many features to Homebase. Scheduling, onboarding, timesheets and reporting. All very helpful in the operations and labor reporting of a business. Was easy to set up, and is easy to use but thorough. Pricing for it is also very competitive to other systems. We use it on a daily basis and it works for exactly what we need without major headaches. Also easy for the employees on their end of it as well. Communication, scheduling, etc. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Features will change randomly, therefore it sometimes takes a bit to reacclimate to the functions. Also, a minor issue but when going into the schedule tab, most times, it does not default to the week we are currently in. Usually defaults to a past week (sometimes from a month before), which has thrown off managers looking at the schedule in a quick snapshot. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

Thank you for the great review! We’re so glad Homebase is helping you manage scheduling, onboarding, timesheets, and labor reporting with ease — and that it’s working well for both managers and employees.

We also appreciate the feedback on feature changes and the schedule tab defaulting to a past week. That’s helpful insight, and we’ll be sure to pass it along to our product team.

Thanks again for sharing your experience!

JB
Jane B.
HR/AR
Small-Business (50 or fewer emp.)
"Streamlined Payroll and Time Management"
5/5
What do you like best about Homebase?

I use Homebase for employee tracking, including clock-ins, clock-outs, and monitoring total hours and overtime. It's easy for both managers and employees to use and provides accurate, reliable time records. Homebase has streamlined payroll preparation, improved accountability, and reduced administrative work. Setting it up was very easy, and I use it with Gusto to manage payroll every two weeks. I highly recommend it to small businesses seeking an efficient, user-friendly time management solution. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Nothing, I'm totally happy with Homebase. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that Homebase has been such a valuable tool for your business! Thank you for recommending us and for your positive feedback.

Luis T.
LT
Luis T.
Small-Business (50 or fewer emp.)
"Effortless Scheduling, Ultra User-Friendly"
5/5
What do you like best about Homebase?

I use Homebase for scheduling, and it makes creating a schedule for the restaurant so much easier. It's so user-friendly, which I appreciate a lot. The feature of remembering set schedules is great because it becomes a plug-and-play experience. The initial setup was so easy, quick, and efficient. I'd give it a 10 out of 10 for likelihood to recommend. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I sometimes experience message glitches. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that you find Homebase easy to use and that the saved shifts feature is valuable to you. We're continuously working to improve our messaging system to ensure a seamless experience for all users. Thanks for being part of the Homebase community!

Julia F.
JF
Julia F.
Small-Business (50 or fewer emp.)
"Effortless Scheduling with Homebase"
5/5
What do you like best about Homebase?

I find Homebase makes scheduling incredibly easy. Staff can access their schedules and request time off directly from their phones. The app is very user-friendly, and the initial setup was simple. Adding employees is especially easy, which makes using Homebase a smooth process. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Nothing. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that you find Homebase scheduling incredibly easy to use, and that the app is user-friendly. We're glad to hear that adding employees has been a smooth process for you. Thank you for being the best part of Homebase 💜

Raquel P.
RP
Raquel P.
Small-Business (50 or fewer emp.)
"Effortless Scheduling with Homebase"
5/5
What do you like best about Homebase?

I like how Homebase solves the hassle of trying to keep up with scheduling. It's much easier for me to manage scheduling with it compared to other companies I've tried. I find the software very user-friendly, and I value the scheduling and timesheet tools since they're easy to use. Specific features like automated timesheets, Smart Time Clocks, Shift Management, and Availability are particularly valuable for me. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I love Homebase. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that Homebase has made scheduling effortless for you! Our user-friendly interface and valuable features like automated timesheets, Smart Time Clocks, Shift Management, and Availability are designed to simplify the scheduling process. Thank you for sharing your positive experience! Thanks for being part of the Homebase community!