--- title: Homebase Reviews meta_title: 'Homebase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 616 reviews by the users' company size, role or industry to find out how Homebase works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 616 scale: '5' date_modified: '2026-10-16' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Homebase Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Homebase, enhancing team communication and simplifying shift management. (88 mentions)
Users appreciate the ease of scheduling in Homebase, making shift management and team communication seamless. (76 mentions)
Users value the easy scheduling functionality of Homebase, enhancing workflow visibility and saving time in team management. (74 mentions)
Users appreciate the real-time schedule updates in Homebase, ensuring employees are always informed about their shifts. (48 mentions)
Users highlight the time-saving shortcuts of Homebase, making staff scheduling quick and efficient. (39 mentions)
Users experience limited customization in Homebase, finding templates and scheduling features less user-friendly and efficient. (19 mentions)
Users face scheduling issues with Homebase, including defaulting to past weeks and difficulty in requesting time off. (19 mentions)
Users find the limited features of Homebase frustrating, particularly on the mobile app compared to the web version. (17 mentions)
Users note the missing features in Homebase, particularly in HR options and basic functionalities in standard plans. (14 mentions)
Users experience glitches and maintenance issues in Homebase's shift management, complicating clock-ins and scheduling accuracy. (12 mentions)

5 Pros or Advantages of Homebase

5 Cons or Disadvantages of Homebase

Homebase Reviews (616)

View 1 Video Reviews
Reviews

Homebase Reviews (616)

View 1 Video Reviews
4.6
616 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Andrew W.
AW
Andrew W.
Small-Business (50 or fewer emp.)
"Seamless Payroll and Tax Management with Easy Setup"
5/5
What do you like best about Homebase?

I use Homebase for payroll, and it helps us implement it effectively by giving us easy access to tools that record the employees' time and taxes. I like that it has an easy-to-use app and the geolocation for clocking in and out is particularly useful. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I wish I could file the entire payroll on my phone. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that Homebase has been helpful for your payroll needs! We appreciate your feedback about filing the entire payroll on your phone and will take that into consideration for future updates. Thanks for being part of the Homebase community!

Verified User in Management Consulting
AM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Homebase: Clean All-in-One Scheduling, Hiring & Time Tracking With Great Mobile Features"
5/5
What do you like best about Homebase?

I love that Homebase handles scheduling, time tracking, team communication, hiring, and HR tools all in one easy-to-use platform. The UI is clean and simple for both managers and employees, which makes onboarding very easy even for teams that are not tech-savvy. Most people I refer to Homebase especially love the mobile clock-in feature and geo-fencing capabilities for service-based jobs because it helps track projects, locations, and employee accountability in real time.

The hiring tools are also fantastic. The AI-powered interview features save a tremendous amount of time during the hiring process by helping pre-screen candidates and streamline interviews before moving applicants forward. This is especially valuable for growing businesses that need to hire efficiently without spending hours manually sorting applicants.

Homebase also integrates well with payroll and business management systems, helping reduce manual work and improve accuracy. From a pricing standpoint, it offers strong ROI because it combines multiple business tools into one affordable platform instead of requiring several separate subscriptions. Performance has been reliable overall, and the mobile app makes it easy for teams to stay connected while in the field.

Another feature I really like is the ability to communicate daily job locations, shift notes, and schedule updates directly inside the app. Their support and onboarding resources are straightforward and helpful, making setup quick and stress-free for business owners and managers. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

One thing I wish Homebase would improve is the referral partner program incentives. Competitors like Gusto offer recurring incentives for referrals tied to ongoing payroll usage, while Homebase’s referral structure is more limited. For agencies, consultants, and business advisors who consistently recommend software solutions to clients, a recurring incentive model would make the partnership program much more competitive and rewarding long-term. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

Thank you for sharing your positive experience with Homebase! We're glad to hear that our all-in-one platform has been beneficial for your business, from scheduling and time tracking to hiring and HR tools. We appreciate your feedback on the referral partner program and will take it into consideration for future improvements. Thanks for being part of the Homebase community!

Miranda B.
MB
Miranda B.
"Game-Changer for Team Scheduling and Communication"
5/5
What do you like best about Homebase?

I use Homebase to communicate with my small Lifeguard team and to schedule when they work. Homebase has been a game changer for me. I used to write out our schedule on paper and it would take forever, now with Homebase, I can send out a schedule within 10 minutes. If there are any changes or people needing to trade shifts, we communicate through the app, and it’s been so easy to use! I find Homebase to be such a great communication tool for work. It’s visually appealing and set up very organized. The initial setup for my team was very easy, and I appreciate how simple it was to get started. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I wish I could make some more notes about what to expect on the shifts, but that’s just a minor thing. Other than that, there’s not really anything I don’t like. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that Homebase has been a game changer for your team scheduling and communication! We're glad to hear that the initial setup was easy and that you find the app visually appealing and organized. Thanks for being part of the Homebase community!

Golden O.
GO
Golden O.
Owner & Operator
Small-Business (50 or fewer emp.)
"Streamlines Scheduling with Ease, Minor App Bugs"
5/5
What do you like best about Homebase?

I like that Homebase makes scheduling and trading shifts easy, which removes me as a middleman when employees need to trade shifts. I also appreciate that it is very accessible for employees of all ages, which is important for our diverse team. Plus, it reminds me of upcoming shifts, helping me stay organized. The ability to count hours and see the whole month's schedule and requests off all on one screen is incredibly convenient. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

There are constant app bugs. For example, when making a request off, the app will shut down sometimes before I finish the request. I don't love that I do not pay employees to come in early unless they are asked, and I don’t like that it counts towards their time card. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that Homebase has made scheduling and shift management easier for you and your team. We appreciate your feedback about the app bugs and will work to address these issues promptly. Thank you for using Homebase to streamline your scheduling process. Thanks for being part of the Homebase community!

SB
Sharon B.
Small-Business (50 or fewer emp.)
"User-Friendly Scheduling with Some Log in hiccups"
5/5
What do you like best about Homebase?

I like that Homebase is user-friendly, especially how the titles are nice and bold on the left-hand side. It's nice to see everybody's schedule, and I can always log in to see if someone I need to talk to is at work or not. This is valuable because if someone is off work, I know not to bother them on their day off. I can also see when they started, are closing, or leaving for the day, which is beneficial as a part-time manager. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

It took a while to get my PIN for setting up on my phone, and logging in can be hard, as I often have to log in at the store even though I didn't log out. I get logged out all the time and that’s frustrating. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase user-friendly and valuable for managing schedules and employee availability. We apologize for the inconvenience you've experienced with logging in and getting your PIN. We're constantly working to improve our login process and will take your feedback into consideration.

Victor M.
VM
Victor M.
Vice President
Small-Business (50 or fewer emp.)
"Great for small business owners, easy to learn"
5/5
What do you like best about Homebase?

I like that its basic features are free which are enough for small business owners with limited employees and does not need to full features. Its free version has many features available to use and is very reasonable. Its paid versions are great for business as my business will grow. I have been using it since 2018 and have recommended it to many business owners that need time clock in, and scheduling. The team can view their own schedule make request for time off and more. Its great and simple. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

the price for the full or advance features. Like payroll, having the base fee, then for each employee, and or subcontractor or independent contractor those cost can make using the program expensive, especially if certain contractors are only used for 1 to 3 projects. or for limited time periods Review collected by and hosted on G2.com.

Response from Alifa Jamal of Homebase

Hi Victor,

Thank you so much for being a loyal Homebase user since 2018 and for sharing such a detailed and thoughtful review!

We're thrilled to hear that Homebase has been a valuable tool for your business over the years—especially the free features that help small business owners manage scheduling, time tracking, and team communication easily. It’s fantastic that your team finds it simple to request time off and view their schedules, and we’re honored that you’ve recommended us to other business owners!

We also truly appreciate your candid feedback about the pricing for our advanced features like payroll. We understand that costs can add up, especially for businesses working with short-term contractors or seasonal staff. Your input is invaluable as we continue to explore ways to offer even more flexible and affordable options that support growing businesses like yours.

If you ever have ideas or specific needs you'd like us to consider, we're all ears. Thank you again for being part of the Homebase community—we’re here to support you as your business grows!

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Payroll with Quick Setup"
4/5
What do you like best about Homebase?

I like that Homebase is very easy to use. The payroll feature is particularly helpful as I can run payroll in approximately two to three minutes, which allows me to do it easily on the go, whether through my mobile phone or on my laptop at home. I also appreciate the paid time off feature that accumulates hours for my employees and lets me apply it to payroll very simply and easily. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

So, initially, trying to navigate the site, and especially in terms of paid time off, trying to figure that out was a bit challenging. But once I got it figured out, it's very simple. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase easy to use, especially the payroll feature and the ability to run it on the go. We understand that navigating the site and figuring out the paid time off feature may have been challenging initially, and we appreciate your feedback. We're constantly working to improve user experience, and we hope you continue to find Homebase simple and efficient to use. Thank you for being the best part of Homebase! 💜

Cadence K.
CK
Cadence K.
Proprietress
Small-Business (50 or fewer emp.)
"Flexible Mobile Clock-Ins, PTO, and Geo-Fencing That Fits Our Shop"
5/5
What do you like best about Homebase?

Our team can clock in using the app on their phones or the time clock at the shop, which makes it really flexible. It also lets me offer Paid Time Off, which is a real plus for a small retail shop. I also appreciate the geo-fencing feature. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I would like to be able to require geo-fencing for just some members of my team and not an everyone-or-no-one situation Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find our mobile clock-ins, PTO, and geo-fencing features flexible and beneficial for your small retail shop. Thanks for being part of the Homebase community!

Ronita P.
RP
Ronita P.
Office Manager
Small-Business (50 or fewer emp.)
"Fast Payroll Processing for Small Teams"
5/5
What do you like best about Homebase?

I like how Homebase calculates total hours quickly, which really saves time and ensures accuracy when submitting payroll hours. It's also easy to flag incorrect punches. The initial setup of Homebase was very easy, which was a plus for me. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I'm not really familiar with the shifts feature as I haven't spent time learning the new version, so it doesn't work well for me. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that Homebase has been a time-saving and accurate solution for your payroll processing. We appreciate your feedback and will continue to work on improving the shifts feature to better meet your needs. Thank you for being the best part of Homebase 💜

Don O.
DO
Don O.
Small-Business (50 or fewer emp.)
"Convenient Yet Needs Improvement for Multi-Store Management"
4/5
What do you like best about Homebase?

I like that Homebase is a one-stop shop for time cards and scheduling, as everything from the schedule to the team's punches is very convenient. It all loads seamlessly into payroll when it's time, which makes things a lot easier for me. I also found the initial setup of Homebase to be very easy. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Multi Store support. Its very much a pain to have to toggle between my 3 store locations all the time. I should have a master hub that can do it all. Another pain point is seeing my teams hours. Several of them work at different locations and its difficult to see their total hours since the system separates it by location. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase convenient for time cards and scheduling, and that it seamlessly integrates with your payroll. We understand the challenges of managing multiple store locations and are continuously working to improve our multi-store support. Your feedback is valuable to us as we strive to make Homebase even more efficient for our users. Thanks for being part of the Homebase community!