I find Homebase really easy to use. I can copy and paste schedules from past weeks, which is super convenient for me. My employees appreciate the app too, and it's easy to use and easy to trade shifts. The employee availability feature is really nice because my team can change their availability to match up with their school schedules, and that's really helpful. Review collected by and hosted on G2.com.

occasionally the app will glitch when I am approving shift trades or requests off Review collected by and hosted on G2.com.

I use Homebase mainly for timeclocks and communication. The GPS feature works out really well when we need it. I love how easy it is to do payroll, it cuts my time in half! I also like how Homebase shows who has read the messages and who hasn't, keeping everyone on the same page. The initial setup of Homebase was very easy! Review collected by and hosted on G2.com.

I have not explored any other features actually. I would like to utilize the schedule tab better. Review collected by and hosted on G2.com.

Eases of use. Simple design easy to navigate and make corrections. I could go on and on!!! Review collected by and hosted on G2.com.

ease of use- time sheet features , alerts. ease of adjustments, notifications and automated updates for time off requests , late to shift. missed breaks, missed clock outs are super helpful Review collected by and hosted on G2.com.

I use Homebase for work to manage employees clocking in. I appreciate how it made it very easy to manage our time and attention on our employees. I also find that we can easily fix hours and keep up with them. The Time Clock feature is the one I use the most, as it's really valuable for tracking employee hours. Additionally, the initial setup was very easy, which made onboarding smooth. Review collected by and hosted on G2.com.

When an update happens. I’m scared of what happened a couple weeks back when it crashed and it was a horrible 48 hours to wait for the updated app to work. Review collected by and hosted on G2.com.

Help with creating shift schedules is the best thing. Homebase makes this much easier than spreadsheets or manual documents. Review collected by and hosted on G2.com.

I keep bumping into a function that requires a higher-paid tier than I have. Review collected by and hosted on G2.com.

Nothing at all - terrible company - dont reccomend Review collected by and hosted on G2.com.

Absolutely unacceptable experience with Homebase Payroll. This has been one of the most frustrating and damaging software experiences we’ve ever dealt with as a business.

Homebase failed payroll claiming “insufficient funds” even though the account absolutely had the money available. Instead of helping resolve the issue quickly, they completely locked our payroll system and prevented us from paying employees altogether — including blocking us from running paper checks or direct deposit payroll.

Support was painfully slow and dismissive during a time-sensitive payroll emergency. We were bounced between automated chat systems and agents who seemed more interested in telling us to “wait” than actually solving the problem. We repeatedly explained that employees needed to be paid immediately, but we kept getting scripted responses and delays.

We wired funds instantly to resolve the issue, sent proof of payment, and were STILL told they wouldn’t unlock payroll because they “couldn’t locate the funds.” Then we were warned not to send another payment while simultaneously being told payroll would remain locked until the payment cleared. Completely contradictory and irresponsible.

At one point we were literally told to “just pay employees by check” after already explaining the system had us locked out from doing exactly that. Nobody appeared to understand the urgency or the legal implications of blocking payroll access.

The entire experience felt hostile, disorganized, and negligent. Payroll providers should NEVER put businesses in a position where employees can’t get paid because of internal processing delays and poor support communication.

We lost trust completely and are actively moving away from Homebase after this experience. If your business depends on reliable payroll operations, especially under deadlines, I would strongly recommend looking elsewhere.

0/10 experience. Review collected by and hosted on G2.com.

That is a one stop shop for my employees. We used to have 3 systems, and my employees had to have a separate login to each to do what we now do all in Homebase. Review collected by and hosted on G2.com.

I would like to receive more alters when my staff clocks in late or clocks out outside of the Geofence. The little star next to the time sheet is easily missed. If out of the Geofence then it would be nice to send an alter to the manager that had to be approved.

Also, we have several servers, and it would be great if when they clock out it prompts them to enter tips. They are missing this step several times, and it makes more work for payroll. Review collected by and hosted on G2.com.

I like how Homebase helps me to easily plan the daily and weekly activities, and organize who is going to work where and at what time. It works the majority of the time and is very useful for employee scheduling and workflow during the day. The initial setup of Homebase was pretty straightforward and we didn't have any issues other than a few glitches. Review collected by and hosted on G2.com.

I wanted to integrate Homebase with our internal software, but the IT department did not approve it. During the initial setup, there were a few glitches. Review collected by and hosted on G2.com.

I like the fact that it provides both payroll and clocking features in the same place. The ease of use and integration with the smartphone app is simply awesome. Review collected by and hosted on G2.com.

The thing I dislike the most is that you can't actually get to the support chat in the web version, you can only do so on the phone app and it looks like it is some kind of glitch that has been there for quite some time. Review collected by and hosted on G2.com.

What I like best about Homebase is how focused it is on making life easier for small business teams. The platform solves real day-to-day problems — scheduling, communication, time tracking, and hiring — in a way that’s simple and approachable. I also appreciate that Homebase puts a strong emphasis on supporting hourly workers and helping local businesses succeed, because those teams are often the backbone of their communities. Review collected by and hosted on G2.com.

One downside of Homebase is that some advanced features are locked behind higher-tier plans, which can make it expensive for very small businesses as they grow. There can also be a learning curve when setting up schedules, payroll integrations, or customized workflows for the first time. In busy environments, notifications and messaging can sometimes feel overwhelming if they aren’t managed carefully. Review collected by and hosted on G2.com.