I find Homebase incredibly easy to use and not confusing at all. It's personalized to my business, and my coaches really enjoy using it, especially when they look at their clock-in streak and their percentage of being on time. I like the feedback I receive after they clock out. The templates for scheduling are super easy and streamline the process. Homebase simplifies scheduling by allowing me to see everyone's availability and move shifts around easily. I love the feature where my coaches or employees can trade shifts without needing my approval. Setting it up was a breeze with no prior experience, and I managed to do it in no time with hardly any questions. Review collected by and hosted on G2.com.

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I like the pricing, especially the option for an unlimited employee count, and I also appreciate how easy it is to use. Review collected by and hosted on G2.com.

There’s too much marketing for solutions while I’m using the product. It ends up being confusing to tell which features we actually have and which ones we don’t. Review collected by and hosted on G2.com.

I like Homebase for accurate time tracking. The geofence is an especially helpful feature. I also like the ability to give shout outs through the app, and other employees can shout out each other. Would love if the free or cheapest version included requests for PTO. Review collected by and hosted on G2.com.

Paying for the app and different features available only at different prices. Would prefer if PTO requests were included at the cheaper version. Review collected by and hosted on G2.com.

It’s user-friendly on both the admin and employee sides, with solid features overall. The payroll option is also easy to use. Review collected by and hosted on G2.com.

The schedule availability feature is difficult to use for employees whose availability changes frequently. I’ve also had trouble adding additional money to payroll for employees. Review collected by and hosted on G2.com.

For the businesses I administrate, the geofencing has been one of the most valuable tools. With contractors coming in at off hours, it is important to know that their time is honest. Review collected by and hosted on G2.com.

The reports are the only thing I dislike about Homebase. It would be very helpful to be able to generate an easily printable time report for a specific employee covering any date range I choose. Review collected by and hosted on G2.com.

I find Homebase very intuitive and seamless to follow. I have no issues whatsoever when using the software. I really like the time sheet tracking feature that ties into our POS system, Clover. Also, the way taxes are automatically filed is one of the best features. The initial setup was very easy, and the representatives I dealt with helped me immensely, making it a smooth process. Review collected by and hosted on G2.com.

The only thing I would suggest is an easier way to reach customer support when needed. I haven't had that issue much, but I do think it should be a little bit more obvious how to get that help. Review collected by and hosted on G2.com.

Easy scheduling, comprehensive system with many features that can adapt to any environment. Review collected by and hosted on G2.com.

Can not have more than one state form for tax information. We operate in two states because of the venue cluster ownership has so it requires manual work for the second state. Review collected by and hosted on G2.com.

I appreciate the opportunity Homebase provides to schedule staff for weekly shifts. Their tech support is excellent, with staff who are highly skilled in resolving app-related issues on our Clover device and are available 24/7, making sure problems are fully resolved before ending the call. I trust them completely as they are quick to notify us and resolve problems, even when network issues arise nationwide. Homebase is easy to use, particularly for scheduling and managing tasks. Their staff are knowledgeable, efficiently isolate issues, and expedite solutions. They are patient and make me feel like a part of the problem-solving process, with excellent reasoning skills. It's important to me that their team is easy to understand and their English is clear, which they make a priority. Review collected by and hosted on G2.com.

I said before, I think it's very important that everyone who is working with us when we have a phone call that they're easily understood. It's difficult when they don't have a good clear English vocabulary and understanding. Strong accents are hard to understand with people from different countries. It makes it difficult for us to get to the bottom of things to resolve issues. Review collected by and hosted on G2.com.

The UI is nice. It is nice to look at, easy to use and helps to keep me organized, especially when it comes to scheduling my staff. Review collected by and hosted on G2.com.

There are features that I want to use but can't based on my location being in Bermuda. Review collected by and hosted on G2.com.

I really like Homebase for its internal communication features. They make it much easier to coordinate and stay connected with my team. The setup process was also easy, which I definitely appreciate. Review collected by and hosted on G2.com.

I think Homebase could improve on a couple of things. The cost is a bit high for what it offers, so lowering it would be great. Also, the AI features could be enhanced; perhaps introducing an agent assistant could make it more useful. Review collected by and hosted on G2.com.