I use Homebase for a variety of functions. The tip pool feature is always accurate, saving me time by dividing tips evenly each time. I have used Homebase's hiring feature and their background checks in the past. It's also great for communicating with my team through the messenger portal. I manage time sheets, and the onboarding process is smooth with documents saved in the system to help onboard new staff members. We use the platform extensively for terminations as well. Homebase serves as an all-in-one solution for HR, helping create our handbook and allowing us to ask HR independent questions. The HR tool has been wonderful and is a paid feature we use. I track time sheets and use GPS tracking for clocking in and out, which is very cool because it keeps people from clocking in from locations outside of work. Homebase also handles our payroll taxes and reimbursements, making it an invaluable business partner. The initial setup was super easy with step-by-step instructions and video links. Furthermore, the customer service is fantastic; they're always willing to help with any issues that arise. Review collected by and hosted on G2.com.

I would say more transparency around some of the additional benefits. Like, for instance, they had a same day payout feature and switched it over, which created some issues when they moved it to another company. So just more information on that would help. Also, more details on the discounted insurance they offer, it's mentioned but not really detailed. The hiring could definitely be better; that's why we kinda stopped using it. The application process and getting candidates feels a bit antiquated. We aren't getting quality candidates that match what we're looking for. The hiring and application process definitely needs improvement. The background checks could be improved too because we need to run a MVR report for those driving motor vehicles in our field operations, not just criminal checks. So enhancing that feature would be beneficial. Review collected by and hosted on G2.com.

The best part about Homebase is all of the different types of items it offers. It is nice to have a one-stop shop for timecards, managing tasks, running payroll, communicating important information to employees, and housing important documents. Review collected by and hosted on G2.com.

There are some restrictions that do not fit our business, which causes the need for manual tracking and adjustments on our part. For example, an employee can only be assigned one PTO rule. However, our business provides PTO and floating holidays. We have to track floating holidays on the side. The other downside is the pay period cannot be adjusted. Our business designs our semi-monthly calendar at the beginning of the year, but Homebase does not allow the dates to differ from theirs. This results in an off-cycle payroll to be ran for each pay period. This causes concerns with our employees because the app does not reflect our company's pay period. Review collected by and hosted on G2.com.

I like that Homebase is very easy to use and has many great features that make scheduling, time card management, and payroll a breeze. It's extremely valuable for our business, helping us manage and keep track of where everyone is in case of an emergency. We can easily check where someone is and keep better track of weekly hours to ensure everyone is getting the hours they need. The initial setup was very easy too. Review collected by and hosted on G2.com.

One thing that doesn't work too well is making changes to the schedule on the app. There's many times that we want to publish just one day but can't since it doesn't give us the option. So, we have to get on a desktop to make the changes. The only thing I see that would need improvement is like I had mentioned is making the change in the app. If possible, it would be great to have the option to make single day changes in the app without publishing the whole week instead of going to a computer to make those changes. Review collected by and hosted on G2.com.

I really appreciate Homebase for its time tracking capabilities, which is essential for keeping track of my employees' working hours accurately. The schedule posting feature is something I find quite useful as it helps in organizing and communicating work schedules efficiently. Plus, the initial setup was pretty easy, which made getting started with Homebase convenient. Review collected by and hosted on G2.com.

The integration with Lightspeed is problematic; I was never able to make it work properly. If they could actually make it work, that would be a big improvement. Review collected by and hosted on G2.com.

I appreciate Homebase for its ease of use. It makes it easy and clear to create, assign, and publish shifts without the headache. The platform is very easy to learn and understand, which is essential since we have people of all ages and backgrounds on our team. It's very important that everyone understands how the scheduling platform works and how to read it. Homebase allows us to make changes fast, to adapt to everyone’s way of doing things. Compared to previous platforms we've used like Connecteams, Homebase is much easier to read and understand. The initial setup was incredibly easy, I’d rate it an 11 out of 10. Review collected by and hosted on G2.com.

We don’t use the payroll setting because I think it is a bit complex, but I also haven’t given myself much time to learn the feature. It is not as simple as something like QuickBooks, that basically does the work for you and connects with other platforms for easy access. Review collected by and hosted on G2.com.

I manage a volunteer pool of 50+ people and previously created schedules manually, on paper. I love how Homebase cut my scheduling time by half. For me, ease of use is the thing I like best about Homebase. Review collected by and hosted on G2.com.

Overall, the benefits outweigh any inconvenient aspects of the platform, but if I had to provide a dislike, I would say that I wish I had the ability to copy an entire month's schedule and paste it into a new month, instead of only having the capability of copying a week at a time. Review collected by and hosted on G2.com.

Easy Scheduling & Payroll Review collected by and hosted on G2.com.

Scheduling has pretty robust features, payroll is straight forward and easy, support is responsive Review collected by and hosted on G2.com.

I really like the support staff that Homebase offers. They were super helpful and kind, taking the time to figure out a system bug and staying on the phone until it was resolved, which couldn't have taken more than 15 minutes. The UI is super easy to move and learn through, making it really easy to use. I also appreciate that everything is all in one place, which adds to the convenience. The initial setup of Homebase was super easy. Review collected by and hosted on G2.com.

Only issue I have had is that some certification documents don't upload, but that's fine Review collected by and hosted on G2.com.

What I like most about Homebase is that it brings payroll and time tracking together in a single platform. Employees can clock in and out easily, which keeps hour tracking accurate and straightforward. It also removes the need for manual timesheets and helps cut down on errors during payroll processing.

I also appreciate how convenient it is to have everything synced in one place—from hours worked to wages—so payroll runs feel faster and more efficient. The system is easy for both managers and employees to use, and it helps make sure everyone is paid correctly and on time. Overall, it streamlines timekeeping and payroll management in a practical, reliable way. Review collected by and hosted on G2.com.

I don’t have any major dislikes about Homebase so far. It has been reliable and meets our needs for time tracking and payroll efficiently. Review collected by and hosted on G2.com.

I love how Homebase has significantly reduced my payroll processing time from about two or three hours to just twenty minutes. The setup was really easy, and the Homebase staff helped transfer our information from Paychex over, which was great. Everything I need for payroll is right there and easy to access, so I don't have to navigate all over the website to find things. Review collected by and hosted on G2.com.

When staff want to swap shifts or take the shift of another available person, I'm not able to see it when I first log in to Homebase. I go to the dashboard, and sometimes I don't see it there. However, I do receive an email alert about swap requests or accepting open shifts, but I don't see it immediately in Homebase. Review collected by and hosted on G2.com.