I like that schedules, timesheets, and PTO can all be built out within one platform. Employees can access the platform to clock in and out for breaks and shifts, and managers can easily review and fix timesheets when needed. PTO requests can be submitted through the app and, once approved, are automatically deducted from PTO banks. Onboarding is easy as well. Review collected by and hosted on G2.com.

I dislike that I can’t have more than one “PTO” policy. For example, we have “PTO,” Vacation, and Incentive PTO, yet we can only set up one PTO policy. For us, PTO runs from the first day of the year through the last day of the year; however, Vacation runs from anniversary date to anniversary date. Because these policies follow different timeframes, they require different PTO policy build-outs, and the current setup doesn’t allow for that. Review collected by and hosted on G2.com.

Time tracking and overtime visibility, plus a mobile app that makes it convenient for hourly workers. Review collected by and hosted on G2.com.

employees run into glitches when clocking in or accessing schedules. Some users report slow responses or difficulty resolving issues. Customer services agents are very hard to reach to get help right away Review collected by and hosted on G2.com.

Labor Management and Team Communication were the two main things that drew me to Homebase. I was looking for tools to help improve efficiency in these areas, especially when building out my teams from scratch. This tool also had to solve the privacy issue that plagued basic group chats, where employees could communicate, but only if they shared their personal phone numbers. This created issues with former employees, as well as employees who felt uncomfortable sharing that information. What I didn't expect to find was a tool that solve both issues so well. In Homebase I found a gorgeous scheduling interface that not only helps manage labor efficiently, but can also streamline shift swaps and PTO notification and planning. Beyond that, their team communication function now allows employees to communicate across functions and shifts without having to share personal information. When an employee is terminated, I am able to immediately sever their ability to communicate, without worrying about them spiking the chat or possessing personal information of current employees. Review collected by and hosted on G2.com.

The main downside of Homebase in my case, may be a boon to others. When my employees log in to they app there is a constant request to clock-in at the top of their screen. While this feature is more geared towards mom-and-pop shops or maybe a restaurant/bar-like situation, it is not a feature I currently use (my P&C department already has a 3rd party app for this). However, this is no option to remove this and I am regularly pinged by new employees who think this is how they clock in, only for me to receive an email stating that someone on my team wants me to opt-in to this feature. It's annoying at most, but is far outweighed by the benefits of the other features. Review collected by and hosted on G2.com.

Overall Rating: 4.5/5 ⭐

Pros

* Easy clock-in/clock-out: Employees can clock in from their phones or a tablet.

* Simple scheduling: Managers can build schedules quickly and copy previous weeks.

* Shift swapping: Employees can request shift trades without endless texting.

* Messaging: Built-in team chat keeps work communication in one place.

* Free plan: The free tier is generous for many small businesses with a single location.

* Payroll integrations: Works with several payroll providers, reducing manual work.

Cons

* Some advanced features (hiring, HR, payroll, compliance tools) require paid plans.

* GPS and geofencing can occasionally be finicky depending on the employee’s device.

* Notifications may be delayed if users disable app permissions.

* Reporting and customization are more limited on the free plan.

Best for

* Restaurants

* Coffee shops

* Retail stores

* Small service businesses

* Businesses with hourly employees

Employee Experience

Most employees find it straightforward:

* View schedules anytime

* Pick up open shifts

* Request time off

* Message coworkers

* See hours worked

Manager Experience

Managers typically like it because it saves time on:

* Scheduling

* Tracking attendance

* Preventing early clock-ins

* Communicating schedule changes

Is it worth using?

For small businesses, yes. If you only need scheduling and time tracking, it’s one of the stronger options—especially if you’re trying to avoid paying for enterprise workforce software. Review collected by and hosted on G2.com.

the website isn’t as easy as the actual app Review collected by and hosted on G2.com.

I love how easy it is to do payroll with Homebase; I haven't had a single problem with it. I also appreciate being able to do scheduling and payroll in the same app, and the flexibility to change the schedule to meet the day's demands. The initial setup was very easy, and I find the full functioning payroll, team scheduling, and clock-in/out features very useful. Review collected by and hosted on G2.com.

I wish Homebase allowed me to add my cleaning clients directly. It would be really nice if there was a feature to integrate or manage client data within the app, as it currently feels a bit limiting without this capability. Review collected by and hosted on G2.com.

I really like how easy Homebase makes it to keep up with my work schedule. I can quickly see when I’m scheduled, check my hours, and stay informed about any schedule changes. Having everything in one place makes communication with my workplace much easier and helps me stay organized. The app is simple to use, convenient, and saves me from having to constantly ask about my schedule. Review collected by and hosted on G2.com.

There honestly isn’t much that I dislike about Homebase. If I had to choose something, I would say that notifications can occasionally feel like a lot when there are several schedule updates or messages at once. It would be nice to have even more control over which notifications I receive. Overall, though, this is a minor issue and hasn’t taken away from how useful the app is for me. Review collected by and hosted on G2.com.

I really like how easy and efficient Homebase operates. It lets me set schedules far in advance, which all my staff can access, and they can easily request time off. I also appreciate that everyone can clock in for work from any location, which is super convenient with the app on their phones. Plus, keeping up with payroll is much easier this way, with no confusion over time owed. The initial setup was also very easy for us. Overall, I love it. Review collected by and hosted on G2.com.

I cannot say that I find any gaps with it other than if I hire someone who is already in this Homebase system, it can create a glitch trying to move them over into our payroll system. Review collected by and hosted on G2.com.

It's so usable and versatile. My company uses other employee softwares as well, so we don't use every feature of Homebase but it still works really well, and the integration between the apps are seamless. This is an essential part of every business, and Homebase makes it really accessible for a business owner of any experience level. It runs really well, never have had any hiccups or glitches, and the pricing seems fair (about 700 per year and then you don't have to worry about it). Additionally, the AI schedule making tool is really well done. I had my doubts about it for a while, but it saves me a bunch of time. Review collected by and hosted on G2.com.

Sometimes when I say that I do not want to notify anyone about new schedules, emails still get sent out to half the company and clutter up peoples inboxes. I also don't really notice the AI doing anything most of the time - it seems more like a fancy tech buzzword than an actual feature that deserves advertisement. Review collected by and hosted on G2.com.

I like Homebase because of its ease of use. It's a very simple and intuitive system that makes creating schedules much easier, which saves me time. The setup was also super easy and smooth, which was a big plus for us. Review collected by and hosted on G2.com.

I think the group account settings in Homebase could be more involved. It would be great if there were notification alerts and maybe some weekly or monthly performance metrics. Also, I'd like the ability to apply settings across multiple properties and have reporting and analytics that show metrics across all properties in one summary instead of having to manage each property separately. Review collected by and hosted on G2.com.

I like that everything is all in one place with Homebase. I can message all of our colleagues and just managers easily, which keeps our team working cohesively throughout the day and evening. I love the ease of payroll, it makes the process so much quicker. The calendar function really helps with scheduling across different departments and areas, which is crucial for my restaurant and wine shop businesses. Homebase is very intuitive and easy to use; we recently switched from ADP and the transition was seamless. I also love the help function, it always provides the answers we need. The initial setup was very easy and intuitive, making it simple for my team to pick it up quickly. Review collected by and hosted on G2.com.

I think the one improvement could be the ability to schedule someone for a normal shift for an entire month. Right now, you have to copy each week individually, but we have some folks like myself that work every Monday, every single Friday, every single Saturday. So I would love to be able to just schedule myself for the entire month on those days. Also, with doing payroll, I own two companies, and both companies are in Homebase. We do payroll together because it's under one umbrella company. However, there's no easy way to see how much payroll is for one company versus how much is for the other. We have to do the manual math. So it would be great to be able to, for those of us that own multiple companies and use Homebase, be able to say, okay, this company, this is the total payroll for this pay period, and this company, this is the total payroll for this pay period, instead of having to do the manual math. Review collected by and hosted on G2.com.