--- title: Homebase Reviews meta_title: 'Homebase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 616 reviews by the users' company size, role or industry to find out how Homebase works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 616 scale: '5' date_modified: '2026-10-16' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Homebase Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Homebase, enhancing team communication and simplifying shift management. (88 mentions)
Users appreciate the ease of scheduling in Homebase, making shift management and team communication seamless. (76 mentions)
Users value the easy scheduling functionality of Homebase, enhancing workflow visibility and saving time in team management. (74 mentions)
Users appreciate the real-time schedule updates in Homebase, ensuring employees are always informed about their shifts. (48 mentions)
Users highlight the time-saving shortcuts of Homebase, making staff scheduling quick and efficient. (39 mentions)
Users experience limited customization in Homebase, finding templates and scheduling features less user-friendly and efficient. (19 mentions)
Users face scheduling issues with Homebase, including defaulting to past weeks and difficulty in requesting time off. (19 mentions)
Users find the limited features of Homebase frustrating, particularly on the mobile app compared to the web version. (17 mentions)
Users note the missing features in Homebase, particularly in HR options and basic functionalities in standard plans. (14 mentions)
Users experience glitches and maintenance issues in Homebase's shift management, complicating clock-ins and scheduling accuracy. (12 mentions)

5 Pros or Advantages of Homebase

5 Cons or Disadvantages of Homebase

Homebase Reviews (616)

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Homebase Reviews (616)

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Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Efficient Scheduling with Seamless Shift Management"
5/5
What do you like best about Homebase?

I like Homebase's messaging feature the most. The swapping shifts feature and open shifts feature are great too. They make it super easy for employees to swap their shifts and find someone to cover open shifts. The whole process is very fair since I can message everyone at the same time about new shifts. It avoids unfairness of notifying one person first. Plus, as a manager, it takes a lot off my plate in terms of dealing with changing schedules. Overall, Homebase makes scheduling very easy, allowing for a bird's eye view of everyone's hours, which helps in fairly allocating shifts. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Nothing yet! Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you're enjoying Homebase's messaging, swapping shifts, and open shifts features! It's great to know that it's making scheduling and shift management easier for you as a manager. If you ever have any questions or need assistance, feel free to reach out to our support team. Thanks for being part of the Homebase community!

D A.
DA
D A.
Executive Assistant I
Mid-Market (51-1000 emp.)
"Effortless Team Scheduling and Communication"
4/5
What do you like best about Homebase?

I use Homebase for managing my schedule and team communication. It helps me not be late for work. I can easily communicate with the entire team and swap or pick up shifts, which saves me time because I don't have to know team members' phone numbers. The initial setup was easy, making it convenient to start using it quickly. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

It could notify me when my requests have been approved, especially for days off requests. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that Homebase has been helpful for managing your schedule and team communication. We appreciate your feedback about the notifications for approved requests and will take that into consideration for future improvements. So glad you are part of the Homebase community

Gary H.
GH
Gary H.
owner
Small-Business (50 or fewer emp.)
"Effortless Employee Scheduling with Homebase"
4.5/5
What do you like best about Homebase?

I find that Homebase makes it very easy to plan each week and smoothly move from week to week when schedules repeat. I appreciate how it displays when an employee needs time off on the calendar, which facilitates scheduling around any conflicts. The online presence of Homebase is very easy to follow and quite intuitive. I believe the initial setup was quite easy, as it introduced the program to all of the store managers and got us up and running very quickly. It takes very few adjustments over time, and we've all mastered it quite easily. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

When you move from field to field, it's easy to... Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that Homebase has made employee scheduling effortless for you and your team. Our goal is to provide an intuitive and easy-to-use platform for managing schedules and time-off requests. We appreciate your feedback and are glad to hear that Homebase has been beneficial for your business. So glad you are part of the Homebase community

Joshua B.
JB
Joshua B.
Small-Business (50 or fewer emp.)
"Effortless Scheduling with Intuitive Recommendations"
5/5
What do you like best about Homebase?

I like the recommended schedule feature in Homebase. It makes it easier to create the schedule because it knows the tendencies of our workers and adjusts based on their availability and time off. I just click recommend, and it simplifies the process without needing to do it all myself. The initial setup was super easy. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

None at the moment. I just think that Homebase should definitely have, like, an introduction call for new users. Meaning that they should reach out to the new users, like the new hires, to show them around the system or whatnot. Show them how to work it. That'd be cool. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you're enjoying the recommended schedule feature and finding it helpful for your team's scheduling needs. We appreciate your feedback about having an introduction call for new users and will definitely take that into consideration for future improvements. So glad you are part of the Homebase community

Nicole P.
NP
Nicole P.
Founder
Small-Business (50 or fewer emp.)
"Effortless Payroll and Onboarding with Stellar Support"
5/5
What do you like best about Homebase?

I absolutely love how easy it is to onboard employees with Homebase. The seamless payroll process is also something I really like. I don't have to deal with technical issues since the mobile app is straightforward and easy for employees to use. It's one of the few things I haven't had to create an employee training around. Having payroll managed through Homebase makes it easy for me to review time cards and approve them. Additionally, the initial setup was very easy and took less than 30 minutes with all my information ready. I had so much support from Homebase compared to the non-existent customer service at Square Payroll. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

sometimes there are too many notifications and learning how to adjust them took some time Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that you love how easy it is to onboard employees and manage payroll with Homebase. We're committed to providing seamless and straightforward solutions for our customers. Thanks for being part of the Homebase community!

Ruth H.
RH
Ruth H.
Small-Business (50 or fewer emp.)
"Streamlined Scheduling with Easy Setup"
5/5
What do you like best about Homebase?

I like that I can see a week of a schedule in front of me and easily add or delete people on the schedule, making my life a lot easier. I'm not on text threads anymore asking people if they can work, and everyone can put their off days and schedule requests in. I enjoy the messaging system because it helps people not rely on their cell phones to communicate. Also, the initial setup of Homebase was super easy. I could do it, and I'm not good at tech stuff, so it must have been easy. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I really wish once you do a schedule, there's a white section that comes in from the right side. I always say no. Can I turn that off? Somehow? Because it's really annoying. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

Thank you for sharing your positive experience with Homebase! We're thrilled to hear that the scheduling and messaging features have made your life easier. Our customer support team can help with the white section you mentioned if you reach out to them.

Arlie S.
AS
Arlie S.
Family Nurse Practitioner
Small-Business (50 or fewer emp.)
"Easy Scheduling and Timesheets with Responsive Support"
5/5
What do you like best about Homebase?

Homebase is easy to use, and both scheduling and timesheets are straightforward to interpret. Customer service is responsive and easy to reach when I need help. The website performs well overall, and the pricing feels acceptable. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

The only thing I don’t like is that I can’t set a standard lunch-break time. I have to manually enter every employee’s lunch break. Since lunch is the same set time every day, I don’t require them to clock in and out for it, so having to enter it manually each time is inconvenient. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase easy to use and that our customer service is responsive. We appreciate your feedback about the lunch-break time feature and will take it into consideration for future updates. Thanks for being part of the Homebase community!

Remy M.
RM
Remy M.
Small-Business (50 or fewer emp.)
"Effortless Scheduling and Communication with Minor Interface Hurdles"
5/5
What do you like best about Homebase?

I really like how easy it is to schedule, change, and update the schedule with Homebase. It's one of my favorite features. I also love the feature that allows me to see who has read the messaging, which helps me communicate with my staff all at once and know who I need to talk to specifically. The initial setup was super easy, very intuitive, and user-friendly. I really do like this app. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I wish to see a better layout of scheduled time off. Once I have read a staff member's blurb on why they want a day off and which days, I have a difficult time retracing my steps and finding that information. The other thing I would really like to have as an added feature, this is something I saw in another scheduling app, is the ability to send out a weekly message every time I post the schedule. I found that extremely helpful to launch a schedule and then say, welcome this new team member, or don't forget this week, we're closing early. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase easy to use for scheduling and communication. We appreciate your feedback about the layout of scheduled time off and the ability to send out weekly messages, and we'll definitely take that into consideration for future updates.

Marlon R.
MR
Marlon R.
Mid-Market (51-1000 emp.)
"Fast Payroll, Seamless Onboarding but Needs Better Scheduling"
4.5/5
What do you like best about Homebase?

I do like the fact that Homebase is a growing application that meets my needs and standards. I enjoy how fast and easy it is to use when doing payroll. I also enjoy that they are updating features, such as creating polls and the ability to send videos and pictures through messaging. I appreciate that they take into account others' feedback. I find the AI professional tool very useful for guiding employees, and I love that the onboarding process is so easy. I appreciate the assistance offered in different types of realms. I like the payroll tools and the fact that they tell me who comes to work on time and who doesn’t, which is very dynamic. The initial setup was seamless, and I recommend Homebase to friends and colleagues, rating it maybe an 8.5 out of 10 depending on their usage. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I'd like for the scheduling features to have more effectiveness without having to change your views. I would like for the filters to remain the same when it comes to different view sorts. I really suggest that the reporting category all get up on the same type of wavelength, as I do have to go into several different tabs to get what I'm looking for when it comes to certain histories and cost of sales and savings throughout weekly reporting. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase fast and easy to use for payroll, and that you appreciate the updates and features like creating polls and sending videos. We value your feedback on the scheduling features and will take it into consideration for future improvements. Thanks for being part of the Homebase community!

Kola  J.
KJ
Kola J.
Small-Business (50 or fewer emp.)
"Streamlined Operations and Stress-Free Workflow"
5/5
What do you like best about Homebase?

I find Homebase's scheduling easy to use. The payroll system runs smoothly for me, and I appreciate how the background check feature makes hiring much more efficient. Overall, Homebase has helped me stay organized and focused on growing my company, preventing me from getting stuck in administrative tasks. The initial setup was very easy, with no problems at all. I started using it with a small team of four staff members in 2024, and it's been great for my growing number of staff. I highly recommend Homebase to any small business owner looking for an all-in-one solution that actually works. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

There is nothing I don't like about homebae Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that Homebase has been such a valuable tool for your business! Thank you for recommending us to other small business owners. Thanks for being part of the Homebase community!