Hiya Connect Branded Call Features

Provides tools for evaluating customer interactions This feature was mentioned in 32 Hiya Connect Branded Call reviews.

Offers features for maintaining fair and consistent scoring This feature was mentioned in 32 Hiya Connect Branded Call reviews.

Based on 33 Hiya Connect Branded Call reviews. Generates quality and performance reports

As reported in 33 Hiya Connect Branded Call reviews. Tools for providing personalized feedback and coaching sessions

As reported in 35 Hiya Connect Branded Call reviews. Provides a centralized dashboard for agents to view their scores and feedback

Tools for educating and training agents 32 reviewers of Hiya Connect Branded Call have provided feedback on this feature.

As reported in 32 Hiya Connect Branded Call reviews. Integrates with other customer service or CRM software

As reported in 33 Hiya Connect Branded Call reviews. Helps ensure customer privacy and data protection

As reported in 27 Hiya Connect Branded Call reviews. Allows users to generate text based on a text prompt.

Based on 27 Hiya Connect Branded Call reviews. Condenses long documents or text into a brief summary.