Hivematic Reviews & Product Details

Hivematic is a European SaaS platform for building, running and governing AI agents in the enterprise. Agents handle customer conversations, qualify leads, process emails and documents, and execute multi-step business workflows across existing tools, with escalation to people where human judgment is needed. The platform includes AI agents with built-in tools and memory, visual workflows that combine agents, approvals and integrations, and connectors for Slack, WhatsApp, Freshdesk, SendGrid and more. It is model-agnostic and works with the major LLM providers. GDPR and EU AI Act features are built in: data subject rights, retention policies, audit trails, transparency and human oversight. Typical use cases are customer support, lead qualification, email processing, e-commerce operations and back-office process automation. Plans: Free, Pro (EUR 79/month) and Enterprise.