# HiringBranch Reviews **Vendor:** HiringBranch **Category:** [Talent Assessment Software](https://www.g2.com/categories/talent-assessment-software) **Average Rating:** 4.5/5.0 **Total Reviews:** 11 ## About HiringBranch Meet the skills assessment that screens for exceptional communication and people skills at the top of the hiring funnel — before the first interview. Designed as a customer-facing conversation simulator, HiringBranch puts applicants in the role for 10 minutes while its proprietary AI measure relational skills — including empathy, speaking fluency, objection handling, building rapport and 50+ more skills. Who is it for? HiringBranch is purpose-built for organizations hiring customer-facing roles at scale. If you're screening hundreds or thousands of applicants for roles, like support or sales, where communication quality directly impacts business outcomes, HiringBranch was built for you. You can expect outcomes like: - Reduced time-to-hire by up to 80% - Improved interview-to-hire rates by 2X - Stronger performers with better role fit from day one Key capabilities: - 30+ ready-to-use screeners and job-specific assessments - Tailored job simulations with customizable skills taxonomies - Automated AI scoring in English and French - Skills intelligence across 50+ communication and soft skills dimensions - Proprietary anti-cheat proctoring technology - Video samples - Rich candidate profiles - Skills benchmarking - Performance to skills correlations - 24/7 candidate live chat support - Custom branding Get started with a 7-day free trial or a 3-month pilot - contact us today. ## HiringBranch Reviews ### 1. Game-Changer for Top-of-Funnel Hiring: Fast, Human-Like Candidate Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about HiringBranch?** **Game-changer for top-of-funnel hiring** Within one week of getting started, we hit our hiring goals without reviewing resumes or doing phone screen. HiringBranch freed up our hiring team's time significantly while helping us fill the roles fast as we scale. What really stood out was the feedback from candidates. Multiple applicants told us it was the most human-like assessment experience compared to other top of funnel interviewers had ever gone through. That matters for our employer branding. HiringBranch's conversational assessment felt natural to candidates, which reflects well as an employer. If you're looking to automate your top-of-funnel hiring without compromising on quality or candidate experience, HiringBranch is a no-brainer. Highly recommend. **What do you dislike about HiringBranch?** There isn't much to criticize. The current offering works brilliantly for high-volume hiring, and extending that same quality to harder-to-fill niche positions would make HiringBranch an even more complete solution for us. **What problems is HiringBranch solving and how is that benefiting you?** It has helped reduce time to hire, expand the talent pool, and make better use of both HR teams and hiring managers. ### 2. Transformative for Our Hiring and Team Development **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah W. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about HiringBranch?** I love how HiringBranch has completely streamlined our recruitment process, saving us an enormous amount of time by eliminating interviews and group assessments. The platform is intuitive, mobile-friendly, and allows candidates to complete assessments at their convenience. Most importantly, it enables us to identify candidates with the right soft skills and genuine communication abilities, leading to higher training pass rates, better retention, and improved overall performance in our fundraising efforts. **What do you dislike about HiringBranch?** There aren’t many negatives, but sometimes I worried initially about whether our smaller data sets would be enough for HiringBranch to provide meaningful insights. Also, the longer assessment (about 30-40 minutes) can be a bit much for some candidates, especially if they get interrupted or are applying on the go, but the new shorter assessment should help with this. **What problems is HiringBranch solving and how is that benefiting you?** Quality of candidate and retention has vastly improved which saves the company money, which in turn increases our profit. The time saved throughout the recruitment process enables middle management to spend more time with the team, which improves performance, leading to more work from clients. This too increases our profit! Most importantly we are able to dedicate more time to focusing on why we do what we do, which is to get aid through to the most vulnerable in our global society. **Official Response from Beth Thouin:** > Wow, thank you Sarah for such a glowing review, "Transformative" is exactly what we aim for! It's wonderful to hear that HiringBranch has helped streamline your recruitment process so significantly, and even more meaningful to know it's translated into higher training pass rates, better retention, and stronger performance in your fundraising efforts. That's the real-world impact we're here to deliver. Regarding assessment length, we're happy the new shorter assessment is already on your radar, and we're excited to test this with amazing partners like you. Thank you for being such a thoughtful advocate for the platform. Reviews like yours help us keep raising the bar! ### 3. Significant Improvement in Candidate Quality and Communication Skills **Rating:** 4.5/5.0 stars **Reviewed by:** Ema R. | Talent Acquisition Senior Lead, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about HiringBranch?** I appreciate how HiringBranch has helped us standardize the way we assess communication skills across candidates, regardless of the role. The customizable assessments are helpful, and we’ve seen improvements in English proficiency and customer-centric skills. Our clients have also been happy with the quality of new hires, which has contributed to increased hiring demand. The tool has also helped improve our interview-to-hire ratio, reducing the number of interviews needed per hire. **What do you dislike about HiringBranch?** One area for improvement is the assessment length, which can be 15 to 30 minutes and feels long for some candidates, especially for roles not directly related to customer service. Because the assessments are quite long, we also notice some candidate drop-off during the process. We also still need to manually review CVs for specific client requirements, like software experience or university background, because these aren’t fully automated in HiringBranch yet. **What problems is HiringBranch solving and how is that benefiting you?** One of the main challenges we had before was assessing English communication skills consistently across candidates. With different recruiters and a large number of applicants, the evaluation could sometimes be subjective. HiringBranch helps us standardize how we evaluate English proficiency, making it easier to categorize candidates and confidently present qualified candidates to our hiring managers and clients. This has made the screening process more structured and efficient, which also contributes to a faster time-to-hire. **Official Response from Beth Thouin:** > Thank you so much, Ema for taking the time to share this thoughtful review! We're thrilled to hear that HiringBranch has helped your team standardize communication skill assessments and improve your interview-to-hire ratio. It's especially rewarding to know your clients are seeing the difference in new hire quality. Your feedback on assessment length is something we take seriously. Shorter, role-calibrated assessment options are an area of ongoing development for us. On the CV screening side, automating screening for specific criteria like software experience or educational background is something we are looking into, and feedback like yours helps us prioritize what matters most to our customers. We're grateful to have you as a partner and look forward to continuing to improve your hiring experience. ### 4. Effortless Volume Hiring with Accurate Assessments **Rating:** 5.0/5.0 stars **Reviewed by:** Jun A. | Global Vice President of HR, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about HiringBranch?** I like HiringBranch because it made a real difference in our seasonal hiring process. The user experience is clean, and candidates don't struggle with it, which reduces candidate opt-outs. It offers a frictionless way to start assessments at the top of the funnel. HiringBranch is a strong predictor of fit and actual communication competence, which is critical in our business. Additionally, the initial setup was very easy. **What do you dislike about HiringBranch?** I'd love to have more customization in reporting and deeper integration with our ATS. **What problems is HiringBranch solving and how is that benefiting you?** HiringBranch allows us to recruit large numbers quickly without sacrificing quality. It offers a frictionless candidate experience reducing opt-outs and is a strong predictor of fit and competence. ### 5. AI Assessments Enhance Hiring Efficiency **Rating:** 3.5/5.0 stars **Reviewed by:** Devraj C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about HiringBranch?** I really like HiringBranch's ability to automatically evaluate candidates' language and communication skills with fast AI-driven assessments tailored to specific job roles. It solves the problem of slow, inconsistent, and subjective evaluations by providing fast, standardized, and objective AI-based assessments. What I appreciate most is its ability to deliver instant, job-specific communication skill scores with consistent AI-driven accuracy. The initial setup was good as well. **What do you dislike about HiringBranch?** Sometimes the screen freezes in between the assessment. Maybe it could be more reliable if used by multiple users at a time. **What problems is HiringBranch solving and how is that benefiting you?** I use HiringBranch to automate candidate evaluation with fast, tailored AI assessments, solving the problem of slow, inconsistent, and subjective communication skills evaluation. ### 6. Useful Results, But Validation Takes Over 24 Hours **Rating:** 3.0/5.0 stars **Reviewed by:** Jessica J. | Recruitment Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about HiringBranch?** Its really easy to use and has excellent support when it comes for doubts **What do you dislike about HiringBranch?** that it takes more than 24 hours to validate results. **What problems is HiringBranch solving and how is that benefiting you?** The profile that we ask to be hired ti an expecific line **Official Response from Beth Thouin:** > We're glad to hear that you find HiringBranch easy to use and that you appreciate our excellent support! We apologize that score results time is longer than you'd like. We agree, it would be better if it was instant. While our english and french assessment results are delivered in real-time, other languages take more time. We are actively working on it. ### 7. Efficient Candidate Assessment with Excellent Support **Rating:** 4.0/5.0 stars **Reviewed by:** Ruben V. | Learning Tech Program Manager **Reviewed Date:** March 10, 2026 **What do you like best about HiringBranch?** I really appreciate the partnership we have with HiringBranch and how they are always open to support with any requirement or inquiry we might have. We rely on HiringBranch to provide accurate scores that will eventually lead to possible good candidates. **What do you dislike about HiringBranch?** Nothing in specific at the moment. **What problems is HiringBranch solving and how is that benefiting you?** We use HiringBranch to evaluate candidates' language proficiency, ensuring accurate scores for potential good hires. **Official Response from Beth Thouin:** > Thank you, Ruben! We appreciate your trust and continued partnership. ### 8. HiringBranch Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about HiringBranch?** HiringBranch made sourcing for candidates much easier **What do you dislike about HiringBranch?** The only thing I don't like about HiringBranch is how many candidates I might not have visibility to due to limitations **What problems is HiringBranch solving and how is that benefiting you?** HiringBranch helped a lot with the actual assessments, especially for positions in tech ### 9. Test Best Suited for Contact Center **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin R. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about HiringBranch?** the possibility to tailor it according to the need of the operations and it is best suited for call centers. **What do you dislike about HiringBranch?** I am a new user. Nothing as of now. Hiring brach has been pretty positive. **What problems is HiringBranch solving and how is that benefiting you?** English skills, Employability, Customer and Qualify Focus, Typing Speed. ### 10. Seamless Experience & Great Results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about HiringBranch?** Its been a pleasure working with HiringBranch for our organization. Support is always available, and are able to brainstorm and curate customized solutions. We have been able to add personalized features to serve our needs and ensure seamless integration despite geographical variability.The test itself is great and really tests the critical thinking of participants. **What do you dislike about HiringBranch?** Nothing but positive things to say. The tool is very easy to use. **What problems is HiringBranch solving and how is that benefiting you?** Ensuring good call center agents move through the preliminary recruitment process. ### 11. Great company! Great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about HiringBranch?** HiringBranch has evolving technology with the ability to support our business operations. **What do you dislike about HiringBranch?** Nothing I can think of, they take feedback well **What problems is HiringBranch solving and how is that benefiting you?** Hiring the best talent - [View HiringBranch pricing details and edition comparison](https://www.g2.com/products/hiringbranch/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+08%3A45%3A06+-0500&secure%5Bsession_id%5D=77fe5f15-3a37-44e8-a190-69ac71be41f3&secure%5Btoken%5D=76ef7a02a1ae3320600e75c2982dc27a2d6fb9d9d722467340e16cfbc69cfdc3&format=llm_user) ## HiringBranch Features **Generative AI** - AI Text Generation - AI Text Summarization **Platform Content - Talent Assessment** - Candidate Screening - Content Library - Assessment - Portal - Emotional Intelligence - Logical Reasoning - Big Five - Psychometric **Platform Performance - Talent Assessment** - Uptime - Analytics - Monitoring **Platform Additional Functionality - Talent Assessment** - Mobility - Messaging - Payment - Integrations - Video Interview - Simulation **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform Basics - Talent Assessment** - Analytics - Interoperability - Automation **AI Capabilities - Talent Assessment** - AI Personalization - AI Predictive Insights - AI Scoring - Assessment Generation - AI Bias Detection ## Top HiringBranch Alternatives - [TestGorilla](https://www.g2.com/products/testgorilla/reviews) - 4.5/5.0 (1,325 reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - 4.5/5.0 (2,257 reviews) - [HiPeople](https://www.g2.com/products/hipeople/reviews) - 4.6/5.0 (439 reviews)