--- title: Hinterview Reviews meta_title: 'Hinterview Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 141 reviews by the users' company size, role or industry to find out how Hinterview works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 141 scale: '5' date_modified: '2026-09-28' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting ---

Hinterview Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the time-saving features of Hinterview, enhancing recruitment efficiency and client satisfaction throughout the hiring process. (5 mentions)
Users love the effective communication features of Hinterview, enhancing personal connections with candidates and clients. (4 mentions)
Users appreciate the exceptional customer satisfaction with Hinterview, highlighting its efficiency and excellent support from the team. (4 mentions)
Users praise the fantastic customer support of Hinterview, highlighting rapid responses and helpful team assistance. (4 mentions)
Users value the time-saving capabilities of Hinterview, allowing for quicker engagements and streamlined workflows. (4 mentions)
Users feel the analytics limitations in Hinterview hinder performance, but improvements are expected soon. (1 mentions)
Users report issues with app functionality, citing persistent bugs and blaming others instead of addressing core problems. (1 mentions)
Users report persistent bug issues with Hinterview, leading to frustration and a lack of reliability in functionality. (1 mentions)
Users often face compatibility issues with document formats, making the HInterview setup time-consuming and cumbersome. (1 mentions)
Users find the complex setup of Hinterview time-consuming and cumbersome due to document conversion hassles. (1 mentions)

5 Pros or Advantages of Hinterview

5 Cons or Disadvantages of Hinterview

Alex R.
AR
Alex R.
Director
Small-Business (50 or fewer emp.)
"Charles is a superstar!"
5/5
What do you like best about Hinterview?

The platform is easy to use and once you get the hang of it, quite enjoyable too. We've had a number of other account managers that have struggled to connect with our business and culture which has affected the embedding process and therefore the success. Charles' attentive, expert approach (even though he's not been doing it for long) immediately got high levels of engagement from EVERYONE (including those that were adverse to the idea of being on video). He has been very consistent in his approach, very knowledgeable of the platform, responsive (more responsive than anyone I've dealt with.. ever!) and super helpful. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

It can take a little time to trim videos and reload. Downloading and uploading videos can take time too ( I imagine this is internet/band-width related too). It's challenging to figure out how best to utilise the tool company-wide. Everyone is different and so rather than over-encouraging everyone to fulfil the same tasks, one on one strategies are definitely needed. It's not a "one size fits all" platform but it's not necessarily a bad thing. Reporting - there are areas in the background you can see analytics on: Campaigns, Candidate Questions, etc. Just Hintros and Hinterviews. Review collected by and hosted on G2.com.

Shaunagh D.
SD
Shaunagh D.
Associate Director
Small-Business (50 or fewer emp.)
"Helpful, professional, engaging, adding real value to our business"
5/5
What do you like best about Hinterview?

Hinterview as a product is helping us to modernise and update our operations - we're able to look at our process and engaging our audience in a new and unique way in comparison to our competitors. The level of customer service and attention has been outstanding, with tailored webinars for our teams and a completely bespoke approach to suit our different specialism and the language skills within the business. Our contact at Hinterview, Charles, has been brilliant. He is always on hand to answer questions and provide support and can never do enough - even when I was verging on becoming a stalker with about 5 emails a day! He has been critical to our success embedding it into the business. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

There are some features which are yet to be added to Hinterview, such as scheduling Meets and using Hinterview and Meet functions on mobiles. Whilst it would be great to have these, they are not essential. And Hinterview has always taken on our feedback on board and gives this to the product development team. These features aren't in now, but we have been told they are in the development pipeline for future platform upgrades. They really listen to our feedback. Review collected by and hosted on G2.com.

Andy P.
AP
Andy P.
Customer Success Manager
Mid-Market (51-1000 emp.)
"A fantastic video-interview platform, supported by an amazing team!"
5/5
What do you like best about Hinterview?

The Hinterview product is easy to use, the graphical user interface is simple and less complex than other products we evaluated. The support from the Hinterview team has also been second to none. A bespoke training and on-boarding programme was created and delivered over 5 consecutive weeks. We have clients who are now using it as their complete interview/recruitment cycle taking advantage of the online client portal. We are also using Hintro's to approach new clients and new candidates and feedback is very positive, yielding an improved response rate. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

There is nothing to dislike. The product is excellent and also evolving, recently the 'meet' functionality was released, so we can use the platform for Video calls/video conferencing too. Review collected by and hosted on G2.com.

LR
Lee R.
Small-Business (50 or fewer emp.)
"Revolutionising the hiring experience.."
5/5
What do you like best about Hinterview?

Every area of the platform works so well. It's simple to use and is so effective...We have been able to transform our recruitment offering to our clients, providing them with more value and the ability to hire more flexibly. It really has elevated our brand above competitors who have yet to embrace using this type of tech into their processes. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

Sometimes the video interviews can take a while to save to the platform once complete....but it's not happening as frequently now. We have been using the platform for 3 yrs so the speed improvement has been notice in 2020 by us. I's now generally a matter a moments when it loads Review collected by and hosted on G2.com.

Ez K.
EK
Ez K.
Managing Director
Small-Business (50 or fewer emp.)
"Slick product!"
5/5
What do you like best about Hinterview?

We implemented hinterview Software onto our business over a year ago now and we're so glad we did. We have utilised hInterview in so many ways and have seen huge results from it. We can directly attribute over 100k in revenue to interactions that started with video introductions. The customer service team at Hinterview is awesome too. Even though we are based in Australia and the customer service team is in the UK, they always get back to us promptly and any issues (which there haven't been many) are resolved straight away.

Keep up the good work team! Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

I’d love to see a teleprompter introduced to the platform. Other than that I’m incredibly happy with the product. Review collected by and hosted on G2.com.

Dean C.
DC
Dean C.
Senior Consultant
Small-Business (50 or fewer emp.)
"Great tool, great service!"
5/5
What do you like best about Hinterview?

Having used Hinterview with 2 companies, it's a tool that I would recommend to any recruitment business. Not only has my reply rate doubled, it's helped gain new business and started conversations with those who have previously declined messages. The ability to send video's of a candidate to clients in the current climate, has been invaluable. Every candidate I speak to, always makes a point of referencing it and replied, as it's something different. The service team are supportive, come back to any questions and continue to provide ongoing training. If you aren't using Hinterview, I'd say you're missing a trick. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

Having used the platform for nearly a year, there's nothing I would change. Review collected by and hosted on G2.com.

SC
samantha c.
Managing Director
Small-Business (50 or fewer emp.)
"Our clients loved the approach!"
4.5/5
What do you like best about Hinterview?

The idea of being able to showcase a candidate, bringing the CV to life, via the medium of video just transformed the way we work. Its quick, easy to use and both clients and candidates have enjoyed the process. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

We had a 'slow burn' in terms of consultants wanting to use the platform, but after several 'quick wins', we are all on board! Review collected by and hosted on G2.com.

Chris L.
CL
Chris L.
Operating Director
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great experience with plenty of technical support"
4.5/5
What do you like best about Hinterview?

Speed and ease of use, helpful and easy to access technical support. Client portal. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

Sometimes challenging to encourage change in experienced Recruiters used to working in a particular way. Review collected by and hosted on G2.com.

Tim N.
TN
Tim N.
Recruitment Consultant
Small-Business (50 or fewer emp.)
"Only Positive Experiences"
5/5
What do you like best about Hinterview?

Easy to use & gets you noticed by both candidates and clients alike. Very easily embedded into emails and to add to your standard activity during the day. Massively user friendly and the Hinterview staff are spot on with their communication, support and are very easy to get hold of. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

Nothing springs to mind yet after using the Hintro and Hinterview format the most. Review collected by and hosted on G2.com.

Nathalie S.
NS
Nathalie S.
Executive Search Researcher
Small-Business (50 or fewer emp.)
"Great tool to drive candidate engagement!"
4.5/5
What do you like best about Hinterview?

The hintros are really quick to send over different outlets including LinkedIn, they can be personalised and it's easy to keep track of who has watched each video. We have had an amazing account manager, Molly, she has been super helpful and attentive, checking in every week to make sure we are using Hinterview to the fullest! Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

Not much to dislike, but sometimes the technology around recording and editing the video can be a little but glitchy, but form what I've heard the technology is being updated very soon! Review collected by and hosted on G2.com.