--- title: Hinterview Reviews meta_title: 'Hinterview Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 141 reviews by the users' company size, role or industry to find out how Hinterview works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 141 scale: '5' date_modified: '2026-09-28' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting ---

Hinterview Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the time-saving features of Hinterview, enhancing recruitment efficiency and client satisfaction throughout the hiring process. (5 mentions)
Users love the effective communication features of Hinterview, enhancing personal connections with candidates and clients. (4 mentions)
Users appreciate the exceptional customer satisfaction with Hinterview, highlighting its efficiency and excellent support from the team. (4 mentions)
Users praise the fantastic customer support of Hinterview, highlighting rapid responses and helpful team assistance. (4 mentions)
Users value the time-saving capabilities of Hinterview, allowing for quicker engagements and streamlined workflows. (4 mentions)
Users feel the analytics limitations in Hinterview hinder performance, but improvements are expected soon. (1 mentions)
Users report issues with app functionality, citing persistent bugs and blaming others instead of addressing core problems. (1 mentions)
Users report persistent bug issues with Hinterview, leading to frustration and a lack of reliability in functionality. (1 mentions)
Users often face compatibility issues with document formats, making the HInterview setup time-consuming and cumbersome. (1 mentions)
Users find the complex setup of Hinterview time-consuming and cumbersome due to document conversion hassles. (1 mentions)

5 Pros or Advantages of Hinterview

5 Cons or Disadvantages of Hinterview

Gemma M.
GM
Gemma M.
Principal Recruitment Consultant
Mid-Market (51-1000 emp.)
"Impactful for Specialised Recruiters"
5/5
What do you like best about Hinterview?

Platform allows specialised recruiters stand out in the market by explaining their knowledge of the space rather than spending out an automated and most likely chatGPT response Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

Would love to have follow up option/reminder Review collected by and hosted on G2.com.

Michelle G.
MG
Michelle G.
Director & Co-Founder
Small-Business (50 or fewer emp.)
"Great product & support"
4.5/5
What do you like best about Hinterview?

We've been using Hinterview for almost 6 years, it is an integral part of our service offering to clients. The team are fantastic, Sophie and Josh deserve a special mention for the regular check-ins and product updates. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

It would be great if it integrated with our CRM, Firefish but understand discussions are underway! Review collected by and hosted on G2.com.

PM
Paul M.
J
Small-Business (50 or fewer emp.)
"Innovative video engagement product"
5/5
What do you like best about Hinterview?

Easy to use product, always innovating and our response rates are very impressive. Hintro helps us sell candidates better. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

Nothing bad to say about the platform at all Review collected by and hosted on G2.com.

Cameron C.
CC
Cameron C.
Operations Manager
Small-Business (50 or fewer emp.)
"Sophie provides great support and training"
5/5
What do you like best about Hinterview?

The ease in the backend and the tools on offer Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

Currently not having an integration with JobAdder Review collected by and hosted on G2.com.

Rossa M.
RM
Rossa M.
Manager - Sales & Marketing
Mid-Market (51-1000 emp.)
"Rossa Mullally - Review for Hinterview"
5/5
What do you like best about Hinterview?

I use Hinterview for just about everything in the recruitment process: from reaching out to candidates and clients, interviewing candidates, recording video preps for volume roles, personalised thank you notes, to congratulating candidates on getting hired. Hinterview can help everywhere; if you can send an email or leave a voicemail; you can do it better with Hinterview Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

The fact that you can't see Hinterview views in the dashboard like you can with Hintros. As an administrator it would be great to be able to filter hinterviews and hintros by User. Review collected by and hosted on G2.com.

LS
Lee S.
Small-Business (50 or fewer emp.)
"Hinterview, more like Winterview"
5/5
What do you like best about Hinterview?

We've implemented Hinterview into our business at the start of this year and we're finding it is really adding an extra dimension to our outreach activities, be it business development or candidate acquisition.

There will always be a natural nervousness to incorporating video into weekly activities but we had a great Customer Success experience with Phoebe, who helped with various tips and tactics on how to get the most out of the platform.

I've also been impressed by the speedy responses should we have any queries.

Very happy with our decision to choose Hinterview. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

Naturally, any extra steps into your outreach process can add time into an already stretched schedule. Hinterview was no different as it requires quite a bit of time up front to get comfortable in recording videos.

However, once you realise that it doesn't matter if it's not perfect, the whole process is actually pretty quick. Review collected by and hosted on G2.com.

Chris C.
CC
Chris C.
Small-Business (50 or fewer emp.)
"Video for recruiters that just works!"
4.5/5
What do you like best about Hinterview?

For me, the outreach part of the platform, 'Hintro' works brilliantly well for me in my markets. Taking my outreach to new levels, ensuring I can stand out in DM's through quick video and it integrates seamlessly with LinkedIn which is key for any recruiter. I've gone from having to guess if my messages are being picked up to knowing I sit at approximately 90% watch rate and get told when they've been watched...key for follow up but also immediate feedback on what is working and what needs improving

The CS team are great to deal with (shout out to Henna Makwana!) and answer my cries for help quickly every time...thank you!! Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

I have to admit I was a little video sceptical when Hinterview first reached out having 'been there done that' in years gone by, but have to admit I was wrong! no issues or dislikes. I think every recruiter/business will use the platform slightly differently and take benefit from different elements of the platform that work for them Review collected by and hosted on G2.com.

HW
Hannah W.
Small-Business (50 or fewer emp.)
"Hinterview has been a strategically important part of our business"
4/5
What do you like best about Hinterview?

Hinterview is a real differentiator for us. We are a small business which can put us at a disadvantage to some of the larger players, but having hinterview as a way to headhunt and interview candidates, it is a really good selling point. We have also had an amazing account manager who keeps us supported when there are issues and keeps us updated with developments. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

There were some syncing issues that made it hard and not that time effective when busy. We also felt it was too expensive compared to some other services available on the market. Review collected by and hosted on G2.com.

Joshua T.
JT
Joshua T.
Small-Business (50 or fewer emp.)
"Best User Friendly Tech Out Here!"
4.5/5
What do you like best about Hinterview?

I enjoy the user-friendly step-by-step process Hinterview provides. As I work with international applicants, the application process is a universal language and very simplistic! The way to track the candidate's progress is painless and trouble-free. It has been a game changer for our clients to respect their time and not have them sit through 5-6 hour-long international interview events. The user-friendly process for managing their applicants is so convincing that this is how interviews should be done! Finn and the rest of the support team make the time to help and troubleshoot issues I experienced and have ensured that my feedback is appreciated. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

Not much to dislike about using the Hinterview platform. I would suggest implementing a deadline or a lock for clients to make their decisions rather than having some of their candidates wait more than two weeks. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Excellent Video Recruitment Software with even better Customer Support"
5/5
What do you like best about Hinterview?

The ease-of-use and overall simplicity of the UI makes Hinterview stand apart from the rest. I have on-boarded several members of my team, and I can go from showing them the program to them being an interview pro in a day or two. The ability to get up and running so quickly is largely due to the excellent customer service at Hinterview. Our rep Phoebe Pickersgill has not only guided us through every step of the process but routinely checks back in to make sure we are getting the most out of our partnership. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

If there is one Achilles heel of Hinterview it is their processing time. Sometimes the "hinterview bots" can take quite a long time to render a video, and when the program's goal is to easily and quickly send videos, waiting five or so minutes for a video to render can disrupt workflow. Review collected by and hosted on G2.com.