--- title: Hinterview Reviews meta_title: 'Hinterview Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 141 reviews by the users' company size, role or industry to find out how Hinterview works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 141 scale: '5' date_modified: '2026-09-28' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting ---

Hinterview Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the time-saving features of Hinterview, enhancing recruitment efficiency and client satisfaction throughout the hiring process. (5 mentions)
Users love the effective communication features of Hinterview, enhancing personal connections with candidates and clients. (4 mentions)
Users appreciate the exceptional customer satisfaction with Hinterview, highlighting its efficiency and excellent support from the team. (4 mentions)
Users praise the fantastic customer support of Hinterview, highlighting rapid responses and helpful team assistance. (4 mentions)
Users value the time-saving capabilities of Hinterview, allowing for quicker engagements and streamlined workflows. (4 mentions)
Users feel the analytics limitations in Hinterview hinder performance, but improvements are expected soon. (1 mentions)
Users report issues with app functionality, citing persistent bugs and blaming others instead of addressing core problems. (1 mentions)
Users report persistent bug issues with Hinterview, leading to frustration and a lack of reliability in functionality. (1 mentions)
Users often face compatibility issues with document formats, making the HInterview setup time-consuming and cumbersome. (1 mentions)
Users find the complex setup of Hinterview time-consuming and cumbersome due to document conversion hassles. (1 mentions)

5 Pros or Advantages of Hinterview

5 Cons or Disadvantages of Hinterview

Bradley F.
BF
Bradley F.
Senior Recruitment Consultant
Small-Business (50 or fewer emp.)
"I think this is a really good tool to give a more personal introduction or update."
4.5/5
What do you like best about Hinterview?

I like the fact it is so easy to use and how you can track if and when your Hintro has actually been opened, even if they don't respond you can tell if they have completed the video and plan your next POC accordingly. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

Sometimes it can be a bit temperamental and I have had a few issues with candidates uploading videos. Review collected by and hosted on G2.com.

AK
Andy K.
Small-Business (50 or fewer emp.)
"We've been so impressed with Charles at Hinterview"
5/5
What do you like best about Hinterview?

Charles is an instantly likable character and quickly establishes a friendly relationship. This has helped with introducing the platform to our consultants and encouraged them to work with him to develop their skills for producing effective videos with candidates. He has also helped me and the team to improve our sales video technique and delivery. He is great to work with. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

It's difficult question to answer as this is the first video platform I've used. Review collected by and hosted on G2.com.

Natasha B.
NB
Natasha B.
Business Development Manager
Small-Business (50 or fewer emp.)
"So much more engagement than sending an email - and so much more personal!"
4.5/5
What do you like best about Hinterview?

I love that you can personalise each video and it is really quick to send to multiple outlets. Also like that you can see who has watched your video. Harriet, our account manager has been super helpful, sharing tips and tricks every week and making sure we understand how to use Hinterview to its full potential. Thanks Harriet. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

The mass email function is a bit clunky - I haven't used it as it seems quite time consuming to set up. Review collected by and hosted on G2.com.

JK
Jidz K.
Small-Business (50 or fewer emp.)
"Engaging, Innovative, and Creative"
4.5/5
What do you like best about Hinterview?

How adaptable the platform is; it has been designed for engagement, and once you start thinking outside of the box yourself, and be creative, there are a number of opportunities to utilize and action. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

I would there to be an app for the tool, and not have to use the browser - more for simplicity, and user experience. Review collected by and hosted on G2.com.

Scott W.
SW
Scott W.
Owner & Director
Small-Business (50 or fewer emp.)
"Hinterview is a fantastic tool, a must for any forward thinking business"
4.5/5
What do you like best about Hinterview?

Very easy to use for all parties involved. A few links and you're away. Nothing but good feedback from candidates and clients so far, great piece of kit Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

Nothing so far. I think they have set the standard for future recruitment Review collected by and hosted on G2.com.

GC
Glenn C.
Small-Business (50 or fewer emp.)
"Great Platform, Great Company"
4.5/5
What do you like best about Hinterview?

Our contact person, Freddie, has been there for us every step of the way. He consistently went above and beyond our expectations to make sure that we were getting the most out of the platform. The training was very high quality, and he was clearly an expert in his field.

The platform is easy to use and we received a much better feedback rate because of it. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

There was nothing to dislike. Any questions or concerned were answered quickly and the team were always very helpful. Review collected by and hosted on G2.com.

Ben N.
BN
Ben N.
Managing Director
Small-Business (50 or fewer emp.)
"Game Changer"
5/5
What do you like best about Hinterview?

More than a novelty; video-intros (Hintros) and video interviewing technology has had a meteoric rise, especially in 2020 with the lack of face to face meetings, interviews, conferences and so on. The Hinterview technology has had a significant impact in engaging and attracting more candidates to our projects. The additional response rate has been impressive, and candidates have replied and engaged quicker as a result. We also send updates to some clients via video now too - this has been very well-received. The Hinterview facility is also great for global projects where you cannot easily get out to first stage meetings in person. Clients have welcome this approach, and the facilities you can use to give clients access to projects, reviewing candidates and making the selection process even more interactive is impressive. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

Getting our team to record their own videos took some encouragement at first, as many people are shy or lack the confidence of seeing themselves on screen and sharing the content with a wide audience. Once they posted a couple and saw the response, they have become more confident and willing to include this facility as part of our standard engagement process. Review collected by and hosted on G2.com.

SJ
Simon J.
Small-Business (50 or fewer emp.)
"Hinterview is a transformational tool."
4.5/5
What do you like best about Hinterview?

It is easy to use and contains decent features. The trimming tool is useful as is the bookmark and thumbnail features. The job management function is also pretty cool. The team is always on hand to help. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

The editing is pretty basic so if there is an error part way through a video call, you'll have to record the conversation again. Inputting Videos into Linkedin is easy yet they have time limits so beware. The guys at Hinterview will help with this too. Review collected by and hosted on G2.com.

AA
Adam A.
Small-Business (50 or fewer emp.)
"Great Product - Excellent Customer Service and Support"
5/5
What do you like best about Hinterview?

The product itself is great, easy to use and a variety of different functions depending on what you are looking to do with it. What sets Hinterview apart is the calibre of their staff. From Lucy's initial introductory message (via video obviously) through to working with Molly (Customer Experience Manager) I couldn't have been happier. Always available, positive and able to clearly walk me through the functionality and answer any questions I had. Josh in tech support also a star. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

Not being able to send video thumbnail in an Inmail on LinkedIn (had to really think there) Review collected by and hosted on G2.com.

Radka R.
RR
Radka R.
EMEA Recruitment Marketing Manager at Korn Ferry on behalf of Hewlett Packard Enterprise
Enterprise (> 1000 emp.)
"Great video tool to reach out to passive candidates"
5/5
What do you like best about Hinterview?

I am always looking for creative ways to help recruiters and sourcers with their work and get the best talent for our client. Hinterview offers just that as it helps the talent acquisition team in creating videos describing our client and the jobs offered. The tool is amazing as you can send out customized video messages to passive talent and explain what the job is all about. Especially now, the more "human" the message is the better and we have seen people respond to this approach very positively. Review collected by and hosted on G2.com.

What do you dislike about Hinterview?

No downsides at the moment. I am happy with the tool's performance. Review collected by and hosted on G2.com.