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Heyflow Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highly value Heyflow for its ease of use, enjoying an intuitive interface that simplifies funnel building and design. (16 mentions)
Users admire Heyflow for its intuitive design, simplifying complex tasks and enhancing the overall user experience. (7 mentions)
Users value the fantastic ease of setup with Heyflow, enabling quick and hassle-free implementation of funnel processes. (5 mentions)
Users appreciate Heyflow's seamless integration capabilities with various systems, enhancing efficiency and workflow management. (5 mentions)
Users commend the excellent customer support from Heyflow, appreciating prompt and helpful assistance whenever needed. (4 mentions)
Users find the pricing high for Heyflow, with frustrations about flow limits pushing for more affordable options. (5 mentions)
Users experience a steep learning curve with Heyflow, requiring significant time and effort to navigate its complexities. (4 mentions)
Users express frustration with missing features in Heyflow, highlighting poor support and essential functionalities that are lacking. (4 mentions)
Users find integration issues frustrating, noting limitations on domains and A/B test functionality impacting overall experience. (2 mentions)
Users find Heyflow's limited features and high pricing frustrating, especially with the restrictions on flow creation. (2 mentions)

5 Pros or Advantages of Heyflow

5 Cons or Disadvantages of Heyflow

Heyflow Reviews (64)

Reviews

Heyflow Reviews (64)

4.5
64 reviews
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Tyler C.
TC
Tyler C.
Owner
Small-Business (50 or fewer emp.)
"Great platform, easy to use and creates beautiful pages."
5/5
What do you like best about Heyflow?

Ease of building and smoothness of flows. Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

Pricing is high, and the limits on flows you can build as well as domain limits are very frustrating. Review collected by and hosted on G2.com.

Response from Courtney Pullen of Heyflow

Thank you for your feedback! We're glad to hear you’re enjoying how easy and smooth it is to build with Heyflow.

We understand that pricing and flow limits can be frustrating, and we truly appreciate you sharing this — feedback like yours helps us identify where we can do better.

Thanks again for being part of the Heyflow community.

EIke W.
EW
EIke W.
Project coordinator
Mid-Market (51-1000 emp.)
"Great tool for collecting leads"
5/5
What do you like best about Heyflow?

Heyflow is quick and easy to integrate. The online editor is really good and doesn't really need any explanation. There are always a few tricks, but these are explained to you in a personal conversation. The data can be further processed using many external tools, but also directly via Heyflow. The price structure is very interesting compared to the competition. Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

Unfortunately, there are only three domains that can be activated for an account that offers 10 forms. Also, if you need more than 10 flows, you are forced to book a significantly more expensive package. Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

Thank you for sharing your positive experience with Heyflow! We're pleased that you find it easy to use and integrate and that the data processing options are helpful. We also appreciate your feedback on current quota limitations and will take your input into account for future updates to our pricing packages.

Verified User in Environmental Services
AE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"Very innovative and simple"
5/5
What do you like best about Heyflow?

Ask customers about data with simplicity Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

Actually, everything is good - it could be cheaper Review collected by and hosted on G2.com.

Response from Courtney Pullen of Heyflow

Thanks so much for your feedback! Great to hear that Heyflow is helping simplify such a complex topic like tenant electricity. We’ll pass your note on pricing to the team—it’s insights like yours that help us improve! 💡

Erna  R.
ER
Erna R.
CEO
Small-Business (50 or fewer emp.)
"GREAT !"
4/5
What do you like best about Heyflow?

Easy handling and quick familiarization possible. With very reliable customer advisors and friendly support. Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

Design adjustments on the general page Review collected by and hosted on G2.com.

Response from Courtney Pullen of Heyflow

Thank you so much for your lovely feedback! We're happy to hear that getting started with Heyflow was smooth and that our team could support you along the way. We've taken note of your input on design adjustments—every bit of feedback helps us improve.

Robin A.
RA
Robin A.
CEO
Small-Business (50 or fewer emp.)
"Very helpful lead funnel service"
4/5
What do you like best about Heyflow?

Easy to use, design, everything works... Perfect product all in all Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

High price.. prices are pretty high and many features only available in packages that cost a lot of money Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

Thank you for your review Robin. It's great to hear that you are so happy with our product. We also appreciate your feedback around pricing and will take it into consideration for future changes to our structure.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Great and easy-to-use funnel + quiz builder for agencies and individuals"
4.5/5
What do you like best about Heyflow?

It's pretty easy for you to build mobile friendly and high converting landingpages without a lot of work. Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

The browser performance is sometimes pretty slow. They're doing some improvements, but it can be faster. Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

Thank you for sharing your feedback on Heyflow! We're thrilled to hear that you find it easy to use and are able to save time and effort in the building of high converting pages. We appreciate your input on the browser performance and are actively working on improvements to enhance speed and efficiency to provide a top-notch experience for our users.

Nils  L.
NL
Nils L.
Sales Development
Small-Business (50 or fewer emp.)
Originally submitted 11/11/2024
"Effective Lead Management with Excellent Integration but Limited A/B Testing"
4.5/5
What do you like best about Heyflow?

Heyflow supports our lead processing and can also be used for automatic appointment scheduling via the interfaces. Using and building landing pages is quite easy, so anyone can use Heyflow without much experience. Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

The A/B tests are not yet fully developed and therefore only have very limited informative value. Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

Thanks Nils, it's great to hear that Heyflow is making lead processing easier for you! We value your feedback about the A/B testing and we are actively working to build out the functionality here to provide a more comprehensive solution for your needs.

DT
Darren T.
ceo
Small-Business (50 or fewer emp.)
Originally submitted 4/5/2024
"Heyflow issues has security risks and warnings for phishing which could expose data"
0/5
What do you like best about Heyflow?

We liked the ability to create interactive forms, however, the security risks the forms carried were concerning. Heyflow does interactive forms well, but needs to iron out the security issues. Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

When I signed up for Heyflow services on their website, the site stated that the site featured “data security and privacy” which can be found at their site: https://heyflow.com/features/data-security/. However, after I signed up and created a portal and the software was not able to work because it was Blacklisted. I was not able to use the software since large security online sites like Sucuri.com and PhisTank blacklisted their company portal. The company did not deliver on the security aspect that was stated when I signed up. The portal is still blacklisted and gives security warnings. I can't risk my clients customers being a risk for a phishing attempt.

Terrible experience as their customer service handled this issue very poorly. I was on a trial which then paid for 1 month. After alerting the company of the security issues they said I didn't meet the criteria for a refund. I was disappointed they wanted me to risk my clients data. Please be very careful when considering HeyFlow for your company or client. Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

Hello Darren,

We're truly sorry about your experience, and we appreciate you taking the time to provide your feedback. Ensuring the security and privacy of our users' data is a top priority for us at Heyflow, and we understand your concerns regarding the blacklisting issue you encountered.

We attempted to provide guidance on how to address this issue both during your trial and after your voluntary transition to a paid plan. We're sorry if the solutions we suggested did not meet your needs or if there was any difficulty in implementing these recommendations.

If you would like to discuss this further, please contact us on support@heyflow.com.

Thank you for your understanding.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great for what it does, just slightly limited"
5/5
What do you like best about Heyflow?

- Easy "set up and forget" solution

- Making ongoing changes is also really easy

- Support responds quickly and is actually helpful

- Really high quality solution (speaking as a software developer myself) Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

- The block editor is a bit limiting sometimes

- Poweruser features like custom css and custom blocks would fix this issue, but they cost extra Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

Thank you for sharing your positive experience with Heyflow, we're delighted you get so much benefit from it! Your feedback about the block editor limitations is noted, and we'll continue to work on enhancing the platform to better meet your needs.

Patrick M.
PM
Patrick M.
Digital Marketing Manager
Small-Business (50 or fewer emp.)
"Excellent way to make dynamic forms"
5/5
What do you like best about Heyflow?

Plenty of functionality and easy to use, easy to integrate. Complies with Google safe consent mode and can be configured to pass UTM & GCLID parameters. John and the team are excellent with customer support. Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

Not sure if Google Ads Enhanced Conversions can be used. Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

Thank you for your positive feedback! We're glad to hear that Heyflow and our team are so useful for you and that you could save on development costs.

Regarding Google Ads Enhanced Conversions, we don't have an out-of-the-box solution for this right now, but we're working on it for the future. In the meantime, you can try setting this up via customJS and a dedicated GTM container.