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Service Desk Software
Helpdesk 365
Helpdesk 365 Pricing

G2 recognized Helpdesk 365

Helpdesk 365

4.7/5

(180)

4.7 out of 5 stars

2 star

0%

1 star

0%

How would you rate your experience with Helpdesk 365?

See all 180 Helpdesk 365 reviews

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Helpdes... Reviews

Helpdesk 365 Pricing Overview

Free Trial

Standard

Starting at $11.99

per user / month, billed yearly

25 ticket requesters

2 Support tickets per year

Free updates via Microsoft store

Integrates with Office 365

SharePoint-hosted app

Plus

Starting at $24.99

per user / month, billed yearly

50 ticket requesters

Unlimited support tickets

Service fields

Custom signatures

Ticket fields customization

Premium

Starting at $44.99

per user / month, billed yearly

Unlimited ticket requesters

Unlimited support

Customer satisfaction Surveys

Create & update ticket from emails

Available in 10 Languages

Enterprise

Starting at $64.99

per user / month, billed yearly

Dedicated account manager

Kanban View & Modern view

Map with your custom columns

Multiple SLA choices

Auto escalate tickets

Pricing information for Helpdesk 365 is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Helpdesk 365 must be conducted with the seller.

Pricing information was last updated on February 24, 2025

Top-Rated Alternatives

Zendesk for Customer Service - AC

Zendesk for Customer Service - AC

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Jira Service Management

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Helpdesk 365 Comparisons

Zendesk for Customer Service

4.3/5

(6,664)

Freshdesk

4.4/5

(3,609)

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Helpdesk 365

4.7/5

(180)

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