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HELPAR

By ViewAR

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HELPAR Reviews & Product Details

HELPAR Media

HELPAR Demo - AR sticky annotations
Add AR markings that stay on place during the entire call to draw the attention to areas of your choice. This makes it easier to refer to the issues at hand.
HELPAR Demo - AR object tracking
Set up trackers using 3D models, CAD data or 3D scans as a reference without any complex configurations. Superimpose objects in the real world to show object animations or mark positions on an object.
HELPAR Demo - 3D mode
Explain at any time and any place. Use the digital model to explain and train employees on new products, educate technicians, or enable the explanation of objects that are still under development.
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HELPAR Reviews (12)

Reviews

HELPAR Reviews (12)

4.5
12 reviews

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AM
Senior Managing Health Scientist
Environmental Services
Enterprise (> 1000 emp.)
"HelpAR is a lifesaver"
What do you like best about HELPAR?

This platform is remarkable. It provides excellent user-friendly experience to both desktop and Android/IOS users. This makes HELPAR excellent choice for both mobile and desktop users looking to get instant assistance and support. Review collected by and hosted on G2.com.

What do you dislike about HELPAR?

I have faced difficulties and delays in resolution of my concers couple of times. The average response time from the support team should be 2 to 3 hours maximum. Review collected by and hosted on G2.com.

Pranjal G.
PG
Small-Business (50 or fewer emp.)
"HelpAR by ViewAR: A Versatile Augmented Reality Solution for Improved Customer Service"
What do you like best about HELPAR?

Users can access AR support by simply scanning a QR code after the app has been loaded. The AR interface is simple to use and offers users advice and step-by-step instructions.

The adaptability of HelpAR is another fantastic quality. It can be applied in a range of places, including manufacturing plants and retail outlets. Each user can have a unique and specialized experience thanks to the app's customizability to suit the particular requirements of each business. Review collected by and hosted on G2.com.

What do you dislike about HELPAR?

HelpAR requires users to download and install an app on their mobile device, which could be a downside. While this may not be a significant issue for many users, some may be hesitant to download yet another app on their device, especially if they only need to use it once or infrequently.

Another potential limitation is that the effectiveness of the AR assistance may depend on the quality of the user's device camera and internet connection. In some cases, this could result in a suboptimal user experience. Review collected by and hosted on G2.com.

Asobo G.
AG
Solutions Architect
Small-Business (50 or fewer emp.)
"Helpar Review: Streamlining Customer Support with AI-powered Chatbot and Integration"
What do you like best about HELPAR?

Helpar is an excellent customer service software that stands out for its intuitive interface, AI-powered chatbot, and third-party app integration. With Helpar, businesses can streamline their customer support operations, reduce response times, and enhance customer satisfaction. Compared to its competitors, Helpar offers a more comprehensive set of features, including ticket management, team collaboration, and reporting. Its AI-powered chatbot is also a standout feature, allowing businesses to handle basic queries and free up support teams to focus on more complex issues. Overall, Helpar is a top choice for businesses looking to enhance their customer support operations. Review collected by and hosted on G2.com.

What do you dislike about HELPAR?

One downside of Helpar is that its pricing model can be relatively expensive for smaller businesses. Additionally, some users have reported issues with third-party app integration. Review collected by and hosted on G2.com.

Neeraj K.
NK
Senior Network Specialist
Enterprise (> 1000 emp.)
"Helpar Review by Neeraj"
What do you like best about HELPAR?

This mobile is very useful that based on AI chatbot and they are heplping us to solve the basic queries in very easy manner also we can setup the calls with teams for complex issue resolution Review collected by and hosted on G2.com.

What do you dislike about HELPAR?

According to me, we have to purchase the whole package. we can't individual services so this is the drawback that can be considerable Review collected by and hosted on G2.com.

DS
Enterprise (> 1000 emp.)
"Great opportunity HELPAR."
What do you like best about HELPAR?

HELPAR is an efficient collrative solution for remote like viedo streaming and are technologies, user will be camera images with compouter generated visuals to enable easilys. Review collected by and hosted on G2.com.

What do you dislike about HELPAR?

Many types of the resolve issue faster with live auido and viedo streaming through remote easily mobile and deskotop easily manage, has been provided no any single issue will be show great platform. Review collected by and hosted on G2.com.

Sai A.
SA
Mid-Market (51-1000 emp.)
"Get Things Done with Helpar : the Task Management App""
What do you like best about HELPAR?

This app helps users set specific goals and track their progress towards achieving them, which boosts focus and motivation. Review collected by and hosted on G2.com.

What do you dislike about HELPAR?

Helpar currently does not have the option to set up recurring tasks, which can be a drawback for users who need to complete specific tasks regularly. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"HELPAR Technology Review"
What do you like best about HELPAR?

HELPAR technology offers support using Augmented Reality for remote teamwork and cooperation. merging AR with streaming. It is available for all devices that are AR capable, such as mobile devices, AR glasses or smart glasses. Review collected by and hosted on G2.com.

What do you dislike about HELPAR?

We wanted to set up HELPAR for construction and engineering using all the features including object tracking, time rewind, 3D mode etc. It was extremely difficult to get an accurate quote for the same and the set up was also complicated. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Best Experience in Collaboration"
What do you like best about HELPAR?

I like that HELPAR technology enables remote guidance and collaboration. Review collected by and hosted on G2.com.

What do you dislike about HELPAR?

The cost of implementing HELPAR technology can be high, especially for small businesses. Review collected by and hosted on G2.com.

Huabo C.
HC
Business Development Manager
Small-Business (50 or fewer emp.)
"confusing"
What do you like best about HELPAR?

easy to use, no coding experience needed, full package and service by company Review collected by and hosted on G2.com.

What do you dislike about HELPAR?

confusing to setup, comes in a package, can't purchase individually Review collected by and hosted on G2.com.

Nitin B.
NB
Technical Consultant
Mid-Market (51-1000 emp.)
"The best experience with View AR, Help AR is the best tool."
What do you like best about HELPAR?

The best application for 3d models, remote assistance, audio, and video streaming. management facilities Review collected by and hosted on G2.com.

What do you dislike about HELPAR?

Improper functionalities, challenging to add plugins. It shall be user-friendly. Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

HELPAR Features
Video chat
Live text chat
Ticket submitting
Mobile phones
AR glasses
Tablets
Guided content
Content management
AR annotations
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HELPAR
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