--- title: HCL BigFix Reviews meta_title: 'HCL BigFix Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 110 reviews by the users' company size, role or industry to find out how HCL BigFix works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 110 scale: '5' date_modified: '2026-10-15' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection ---

HCL BigFix Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

HCL BigFix Reviews (110)

Reviews

HCL BigFix Reviews (110)

4.4
110 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its centralized visibility and automated patch management, which significantly reduces manual effort and enhances security across diverse environments. Many appreciate its ability to manage large volumes of endpoints efficiently, although a common limitation noted is the steep learning curve for new users, which can complicate initial setup and usage.

Pros & Cons

Generated from real user reviews
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Lalithkumar M.
LM
Lalithkumar M.
Software Developer (Windows)
Mid-Market (51-1000 emp.)
"Feedback"
4.5/5
What do you like best about HCL BigFix?

The exact solution will get from this product easy to use the product Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Nothing as of now from my side about this product Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Best tool for compliance and patch management"
3.5/5
What do you like best about HCL BigFix?

Hcl bigfix is one of the best endpoint management and security tool. It has helped me alot with with patch management in my organisation Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

The costing of the product is too high and integration of the product was challenging Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Helping safeguard your Infrastructure"
4/5
What do you like best about HCL BigFix?

Protects you from attacks keeps you safe and secure. It is really easy to use and Integrate and implement with most setups out there Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

I dislike nothing as it fits and checks all the boxes I had. Review collected by and hosted on G2.com.

Justen M.
JM
Justen M.
Systems Analyst
Information Technology and Services
Enterprise (> 1000 emp.)
"BigFix gets the job done"
4/5
What do you like best about HCL BigFix?

How easy it is to target computers and users based on either machine name or property. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Fixlet actions can be a little bit of a learning curve but once you understand the syntax, the possibilities are endless. Review collected by and hosted on G2.com.

MH
Mahi H.
System Compliance Engineer
Mid-Market (51-1000 emp.)
"Rectify the online security threats efficiently"
5/5
What do you like best about HCL BigFix?

The online threats and malware attacks can be very vulnerable to the organizational data, documents and overall integrity and for the protection of such issues, HCL Bigfix provides the best services. The backend setup for compliance and device monitoring is the best feature, as we can create, monitor and update the IT policies for every device and work email remotely. Re-routing of data traffic and isolating the affected devices and servers smartly is the best capability of the HCL BigFix solution, which is not available or so effective in other such solutions. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

HCL Bigfix fights well against security threats and keeps the endpoint security well up to expectations most of the time. The dashboard and overall configuration process are also not complicated, so I have nothing to dislike about the solution. Review collected by and hosted on G2.com.

Eric M.
EM
Eric M.
IT Specialist/Network Admin
Enterprise (> 1000 emp.)
"One of the originals of Endpoint Management"
4/5
What do you like best about HCL BigFix?

It's been around for a long time, and many resources are available online. It can support very large infrastructures and thousands of devices. It is still actively used in large organizations and is the solution if you have a large infrastructure. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

It's been around a long time...so the GUI is dated and not intuitive. It can be difficult for the average helpdesk user to perform basic operations without instruction. Review collected by and hosted on G2.com.

Sumaiyah A.
SA
Sumaiyah A.
IT Support Executive
Consumer Services
Mid-Market (51-1000 emp.)
"Fix all security vulnerability issues for digital goods"
5/5
What do you like best about HCL BigFix?

The entire solution for almost any of the online security issues and digital vulnerabilities in a single suite makes HCL Bigfix the best product for the purpose. Detection of malware and phishing emails are the great part of the solution to keep the machines and data safe against the growing threats of today's digital world. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

The implementation phase and integration of the applications process were somehow difficult and needs technical expertise, but everything else about the solution is ok. Review collected by and hosted on G2.com.

MA
Muhammad A.
Executive Engineer
Telecommunications
Enterprise (> 1000 emp.)
"HCL Bigfix is advanced level Malware detection & Data protection solution"
4.5/5
What do you like best about HCL BigFix?

The most effective and my favorite feature in HCL Bigfix is the most advanced and up-to-date malware directories in the solution, as it always acts smartly against any malware attack over the web and emails. The feature of email protection from malicious links and the quarantine process for such emails is quite effective. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

HCL Bigfix has great features for windows devices, but it needs some improvement in endpoint security of IOS and Android OS solutions. Review collected by and hosted on G2.com.

Ryan E.
RE
Ryan E.
Technical Support Engineer
Small-Business (50 or fewer emp.)
"Excellent endpoint security for Email and data"
5/5
What do you like best about HCL BigFix?

The best thing about HCL BifFix is its adaptability with the organizational echo system and easy customization of security patches and push updates per company IT policy. Remote access to machines' behaviors and notifications of any data breach is also essential and up-to-the-mark feature in HCL BigFix. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

The feature sets and endpoint security are excellent with HCL BigFix. The only concern about the product is first-time customization and integration with the existing setup, as it needs a lot of time and knowledge. Review collected by and hosted on G2.com.

VM
Velu M.
Mid-Market (51-1000 emp.)
"Ultimate endpoint compliance software"
4.5/5
What do you like best about HCL BigFix?

Single console, lightweight relay agent. Easy to configure. Manage from anywhere. Deep hardware and software inventory. Customize reports generator. Easy to install and manage high volume of clients. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

No proper marketing. Should cover small and medium business. Need huge partner technical support team across India. Should also release SAS module for small and medium business. Review collected by and hosted on G2.com.

Questions about HCL BigFix? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 4 years ago

What is BigFix HCL?

0 Upvotes
3
Join the conversation
Neeraj Kumar G.
NG
Neeraj Kumar Gupta
•
Last activity about 4 years ago

can customization guides be easier to understand?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

Average Discount

17%

Perceived Cost

$$$$$
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