--- title: HCL BigFix Reviews meta_title: 'HCL BigFix Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 110 reviews by the users' company size, role or industry to find out how HCL BigFix works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 110 scale: '5' date_modified: '2026-10-15' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection ---

HCL BigFix Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

HCL BigFix Reviews (110)

Reviews

HCL BigFix Reviews (110)

4.4
110 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its centralized visibility and automated patch management, which significantly reduces manual effort and enhances security across diverse environments. Many appreciate its ability to manage large volumes of endpoints efficiently, although a common limitation noted is the steep learning curve for new users, which can complicate initial setup and usage.

Pros & Cons

Generated from real user reviews
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Nadun Ravihansa W.
NW
Nadun Ravihansa W.
System Engineer
Enterprise (> 1000 emp.)
"Bigfix insights"
5/5
What do you like best about HCL BigFix?

I used work with bugfix when i was an infrastructure engineer in HCL technology. It's a really great platform to push patches and softwares which can be easily coded and push via relevant language. Application contains install repair and uninstall functionalities and company can 100% depend on the platform without any issues. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Even though bigfix have alot of benefits sometimes it can be bit slow. When it comes to downloading and application and installing or repairing it's behaving bit slow. As well as download when you uploading a software which over 2gb it's takes like a considerable amount of time to get it uploaded. Review collected by and hosted on G2.com.

Amelia G.
AG
Amelia G.
Consultant
Enterprise (> 1000 emp.)
"Best Protection and Endpoint Management Solutions"
4.5/5
What do you like best about HCL BigFix?

When it comes to adaptability of HCL BigFix it is great. This allows us to resolve any problems and tackle different issues that arise especially when it comes to managing the Endpoint. Also, our data is kept safe because of its one of a kind firewall. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

HCL BigFix is of great importance to us as a company but for there are some of the companies that can really use HCL BigFix services but cannot afford it because of its pricing. It should be moderated to favor both big and small companies. Review collected by and hosted on G2.com.

RH
Rashid H.
Manager Infrastructure & Build (Technology)
Telecommunications
Enterprise (> 1000 emp.)
"HCL BigFix is a great fix against digital security threats"
4.5/5
What do you like best about HCL BigFix?

The ability to determine the threat and prevent any security lapse at the machine level and data endpoint base is the best feature in HCL Bigfix. The ease of integrating endpoint security checkpoints with applications and devices is great and helps the user to monitor the happenings remotely. HCL Bigfix also efficiently isolates the machine from network databases in case of any malware or virus attack, which enables high security and avoids security risks for organizational data. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

The integration of HCL Bigfix with on-premise applications is not straightforward and we need to separate checkpoints for each device and application instead of creating a one-go setup. Review collected by and hosted on G2.com.

Harsh W.
HW
Harsh W.
Mobile Developer
Small-Business (50 or fewer emp.)
"All the things that you can expect from endpoint management tool"
4/5
What do you like best about HCL BigFix?

HCL big flix gives flexibility to manage the custom ecosystem. You can integrate it with all the different services like cloud and your virtual machines with reduces time to fix vulnerability and improves cost efficiency. The task can be automated very easily which can help improve security control and makes compliance easy. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

The system is bit complex and you require training to manage it properly. Training support and documentation can be improved which will make product a great fit for the market. Review collected by and hosted on G2.com.

HL
Hans L.
Admin
Chemicals
Mid-Market (51-1000 emp.)
"Experience with HCL BigFIx"
5/5
What do you like best about HCL BigFix?

This software is the best when it comes to managing a user's online security; it helps fight against cyberattacks, making it easier for users to be able to manage ad blocks and interference Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

its price is a little bit overrated when working with them fr the first time, but asides that its services are top notch Review collected by and hosted on G2.com.

Alan B.
AB
Alan B.
IT Developer and Consultant
Enterprise (> 1000 emp.)
"Good choice to compare against Symantec and Cisco"
3.5/5
What do you like best about HCL BigFix?

Great tool for syncing updates to endpoints! Key with end-point management is the ability to keep all devices updated with the latest software and patches. A key strength of HCL Bigfix. All devices can be managed through a single console, and you can track inventory as well. Updated, security and inventory are all vital to have control over especially is a remote and/or BYOD work environment. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

A bit more self-help learning and guides would be useful. Perfect product if out-of-the-box features work for you. Customization requires more time and skill set. Review collected by and hosted on G2.com.

HD
Himanshu D.
Web developer intern
Small-Business (50 or fewer emp.)
"AWESOME for Corporation and Small/Large Business"
4.5/5
What do you like best about HCL BigFix?

1. The best part is: that it does not affect system performance no matter how many tasks is performed;

2. its mobile device management is a fantastic feature to keep Phishing/spamming emails and malware/ransomware attacks to keep our system and storage secure. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Sometimes patches and security updates slow down device performance, which should be optimised in the future. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Great product with lots of power on endpoints"
5/5
What do you like best about HCL BigFix?

I like the stability of the product. Also I like the way that the product is configured. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

I would like to be able to handle everything through the web ui only. Also, If I could manage it through cloud would be perfect Review collected by and hosted on G2.com.

Aayush K.
AK
Aayush K.
Senior Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"New-look BigFix a force to be reckoned with, Excellent Patch Compliance, Intuitive Support."
5/5
What do you like best about HCL BigFix?

Every feature of BigFix is excellent and works excellent. I like the patch management and the inventory which has been very exceptional offering excellent endpoint security management.

The price is well staged no added price.

The support is second to none, very user-friendly, responsive and supportive 24/7. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

This tool is not easy to use in large environment. Nevertheless everything else is just working okay. With the support team on our side we are completely satisfied. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Endpoint management from ground zero."
4/5
What do you like best about HCL BigFix?

I used to use BigFix for my work and I can't imagine how I ever got along without it. It's so easy to install and setup and has a great interface. The best part is that it automatically checks for patches, so you don't have to worry about that anymore. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

HCL BigFix is a tool for system administrators to manage and monitor Windows, but when I do I need a lot of support. I've called HCL BigFix a few times, but the support was not sufficient. The hour came and went with no response. I tried again the next day and got the same response. I was not happy. Review collected by and hosted on G2.com.

Questions about HCL BigFix? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 4 years ago

What is BigFix HCL?

0 Upvotes
3
Join the conversation
Neeraj Kumar G.
NG
Neeraj Kumar Gupta
•
Last activity about 4 years ago

can customization guides be easier to understand?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

Average Discount

17%

Perceived Cost

$$$$$
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